--- title: 'Implementation Specialist - TPRM at Ncontracts' canonical: 'https://feeny.ai/job/implementation-specialist-tprm-ncontracts-remote-bdf1dsprw8nh' type: 'job' last_seen: '2026-11-04' --- # Implementation Specialist - TPRM at Ncontracts - **Company:** Ncontracts - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-28 - **Last confirmed live:** 2026-11-04 - **Apply:** https://jobs.ashbyhq.com/ncontracts/31eb3b4b-c6cc-460a-a39a-f3b68c666bce ## Job description ## WHO WE ARE Headquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As an eight-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand. At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives. ## JOB DESCRIPTION The TPRM Implementation Specialist is responsible for leveraging best-in-class implementation practices to successfully onboard Ncontracts clients. This role manages project tasks to ensure the timely completion of key milestones, collaborates with team members to facilitate accurate system conversions, and provides consultative guidance on Ncontracts’ products and services to effectively meet clients’ business requirements. A successful Implementation Specialist demonstrates a strong client focus. They establish immediate rapport, quickly understand client needs, and tactfully address challenges while driving implementations forward. They also bring strong influencing skills to help clients fully adopt and utilize Ncontracts, maximizing business productivity, client satisfaction, and long-term retention. ## ESSENTIAL FUNCTIONS - Lead client transitions from existing systems to the Ncontracts product suite, ensuring smooth conversions through effective client service and change management. - Serve as the primary client contact and subject matter expert on the Ncontracts product suite, building strong relationships based on trust and clear expectations. - Conduct client training sessions via phone, web, or in person to support adoption and success. - Analyze client needs, recommend solutions, and proactively consult and advise on best practices and process changes to ensure implementation goals are achieved. - Ensure client requirements and objectives are well defined, documented, and understood by the project team. - Maintain accurate project status in Ncontracts’ project management system to keep projects on track and completed in a timely manner. - Collaborate with leadership, support teams, and sales partners to align client expectations, address issues, and provide product expertise. - Continuously improve the implementation process to enhance client experience, satisfaction, and retention, including recommending advancements in project management practices and methodologies. - Transition clients to ongoing Client Support resources upon successful implementation. ## QUALIFICATIONS - 2 years prior implementation or training experience required - Experience working in Vendor Management, Business Continuity, Enterprise Risk Management and/or Lending Compliance roles preferred - Knowledge or Ncontracts’ solutions a plus - Demonstrated proficiency with PC software with emphasis on Microsoft Office Suite and web tools for conferencing and training - Strong communications and interpersonal skills - Demonstrated organizational and time management skills - Ability to manage project completion with tight deadlines - Ability to work efficiently and effectively independently and on project teams WE OFFER ALL REGULAR FULL-TIME TEAM MEMBERS: - A fun, fast-paced work environment - Responsible PTO Plan that meets or exceeds state and local medical and family leave laws - 11 paid holidays - Community and social events to keep you connected and engaged - Mental Health Benefits - Medical, Dental and Vision insurance - Company-paid Group Life Insurance, Short- and Long-Term Disability - Flexible Spending Account & Health Savings Account - Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice - Pet Insurance - 401 (k) with company match with eligibility on Day 1 of employment - 2 Paid Volunteer Time Off Days - And much more! *Part-Time and Contractor positions are not eligible for company benefits, including paid time off, health insurance, and other employee benefit programs. Full-time temporary employees are eligible for certain group benefits after a waiting period; specific eligibility timing will be provided at the time of offer. AAP/EEO Statement Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ## About Ncontracts ## Company Overview - **One-liner**: Ncontracts provides integrated governance, risk, and compliance (GRC) software solutions purpose-built for banks, credit unions, mortgage companies, wealth management firms, and fintechs. - **Entity Type**: Private (backed by Gryphon Investors) - **Headquarters**: Nashville, Tennessee, United States - **Founded**: 2009 - **Founders**: Not publicly available ## Core Business - **Primary Industry**: Governance, Risk, and Compliance (GRC) software for financial services - **Target Customers**: B2B – financial institutions of all sizes (banks, credit unions, mortgage companies, wealth management firms, fintechs) - **Mission Statement**: “To provide actionable guidance and intelligent software that enables financial organizations of all sizes to thrive by proactively managing risk and compliance.” ## Products & Services Ncontracts offers a suite of cloud-based solutions covering the full risk and compliance lifecycle. Key offerings include: - **Nrisk** – Enterprise risk management platform with real-time risk analysis, tailored assessments, and expert model content. - **Ncomply** – Compliance management system featuring an AI Compliance Agent, regulatory updates, policy management, and complaint management. - **Nvendor** – Vendor and third-party risk management including due diligence reviews, contract management, and lifecycle tracking. - **Nfindings** – Centralized findings and audit issue tracking with dashboards and integration across other Ncontracts products. - **Naudit** – Automated audit management with digital workpapers, templates, and test results. - **Ncontinuity** – Business continuity management (BCM) for preparedness and crisis response. - **Nlending** – Lending compliance solution covering regulations like 1071, CRA, and HMDA. - **Ntelligence** – AI-powered suite (glass-box AI) built for financial services, providing auditable, traceable answers to compliance questions. All products are supported by expert services from former regulators, attorneys, and risk officers embedded as Knowledge-as-a-Service (KaaS). ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Annual revenue of **$46.3M** (LinkedIn estimate) and **$1.1M** in total disclosed funding (4 prior rounds) - **Notable Investors / Partners**: Gryphon Investors (parent company); recognized by Inc. 5000 for 7 consecutive years; partnerships with industry organizations (e.g., Women in Tech, Nashville Tech Council) - **Growth Signals**: - Trusted by **5,000+** financial organizations - Headcount of **500+** employees across 32 states and the Philippines, with year-over-year growth of **+21.2%** - Active job postings increased **+220% quarterly** and **+100% yearly** - Named a **Top Workplace in 2023** (Nashville) and among **fastest-growing private companies** ## Competitive Advantages - **Knowledge-as-a-Service**: Embedded expertise from former examiners, regulatory attorneys, and risk officers directly into the software – not just a generic tool. - **Purpose-built for finance**: All solutions are designed specifically for financial services, unlike general GRC platforms. - **Glass-box AI**: Ntelligence provides transparent, auditable, and traceable AI outputs – a critical differentiator in heavily regulated environments. - **Integrated ecosystem**: Single platform covering risk, compliance, vendor, audit, lending, and continuity – reducing silos for clients. - **17 years of industry focus** with continuous expansion across the risk ecosystem. ## Strategic Focus - **AI expansion**: Continued investment in Ntelligence to deliver AI-powered compliance and risk insights while maintaining auditability. - **Product integration**: Deepening integration across all modules to provide a unified risk and compliance experience. - **Market penetration**: Growing the client base beyond 5,000 institutions and expanding into wealth management and fintech segments. - **Talent acquisition**: Scaling headcount with a focus on engineering, product, and customer success roles. ## Why Work Here - **Culture & Recognition**: Named a **Top Workplace in 2023**; values include “We Work Together,” employee-led WOW engagement committee, and Nclusion diversity & inclusion committee. - **Remote/Hybrid Policy**: Headquarters in Brentwood (Nashville area) with hybrid office hours; many team members work remotely across 32 states. - **Perks & Benefits**: - 4% 401k match with **100% immediate vesting on day one** - Employer-paid health insurance option - Pet insurance and discount programs - Two Employee Assistance Programs - Company-paid life insurance (2x salary) - Nbassador new-hire buddy program - Family-focused support and flexible work environment - **Engineering & Growth**: Fast-growing company with clear career progression; opportunities to work on modern AI/ML stack in a regulated environment; cross-functional collaboration with domain experts. ## Sources 1. [ncontracts.com – Home](https://www.ncontracts.com/) 2. [ncontracts.com – About Us](https://www.ncontracts.com/about-us) 3. [ncontracts.com – Careers](https://www.ncontracts.com/careers) 4. [linkedin.com – Ncontracts Company Page](https://www.linkedin.com/company/ncontracts) 5. [jobs.ashbyhq.com – Ncontracts Job Openings](https://jobs.ashbyhq.com/ncontracts) ## Other roles at Ncontracts - [Events Coordinator](https://feeny.ai/job/events-coordinator-ncontracts-nashville-man75cg9c1r4) — Nashville, TN - [Customer Support Specialist 1](https://feeny.ai/job/customer-support-specialist-1-ncontracts-remote-k17fkf1ttqg3) - [Enterprise Vendor Services Manager](https://feeny.ai/job/enterprise-vendor-services-manager-ncontracts-remote-2216wtmdm3yk) - [Account Executive, Financial Institutions](https://feeny.ai/job/account-executive-financial-institutions-ncontracts-remote-bhnnz7dqgm37) - [Senior Account Executive, Financial Services](https://feeny.ai/job/senior-account-executive-financial-services-ncontracts-nashville-tg6p2fcws1kg) — Nashville, TN - [Customer Success Manager Mid-Market](https://feeny.ai/job/customer-success-manager-mid-market-ncontracts-remote-w1d08a6pd2ry) - [Scale Customer Success Manager](https://feeny.ai/job/scale-customer-success-manager-ncontracts-remote-m2g6esp8k942) - [Software Developer - L4](https://feeny.ai/job/software-developer-l4-ncontracts-remote-e424gv88707a) - [VP of Sales Financial Institutions](https://feeny.ai/job/vp-of-sales-financial-institutions-ncontracts-nashville-6dk8mzt1ywh4) — Nashville, TN - [General Application](https://feeny.ai/job/general-application-ncontracts-remote-w0k9d1znseqe)