--- title: 'Implementations Project Manager at Paymentology' canonical: 'https://feeny.ai/job/implementations-project-manager-paymentology-bulgaria-6tzzg2350h6x' type: 'job' last_seen: '2026-11-08' --- # Implementations Project Manager at Paymentology - **Company:** Paymentology - **Location:** Bulgaria - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-08 - **Apply:** https://jobs.ashbyhq.com/paymentology/c45007b4-6a92-4be2-9c2a-a87bb6868063 ## Job description Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale. We're looking for an Implementations Project Manager to lead client projects from internal handover through onboarding and go-live. You’ll be the main coordination point for clients, internal teams, vendors, and card schemes—setting clear expectations, managing scope and timelines, and keeping risks and dependencies visible. This is a hands-on, client-facing role in a fast-paced payments environment. You’ll work across new client launches and additional products or phases for existing clients, partnering closely with Technical Implementation Managers, who lead technical setup, integration, and certification activities. You’ll join a supportive team that offers practical onboarding while giving you the opportunity to take ownership and grow your expertise in issuing and payments. ## What you get to do Project planning and delivery Lead projects from internal handover through client onboarding and go-live. Run client kick-off meetings, explain implementation phases, and agree objectives, scope, timelines, dependencies, and next steps. Build and maintain project plans so actions, owners, and milestones are clear. Coordinate a portfolio of new client implementations and additional phases or changes for existing clients. Keep delivery moving as priorities and project needs change. Client and stakeholder management Manage day-to-day communication between clients, internal teams, vendors, and card schemes. Set clear expectations and keep discussions focused on agreed scope, actions, and timelines. Build effective relationships with client stakeholders, including senior contacts. Follow up on actions and raise concerns constructively when progress is at risk. Cross-functional coordination Coordinate with Sales and Engagement teams to support a smooth handover into Implementation. Partner with Technical Implementation Managers, Infrastructure, Support, and other internal teams. Ensure required tickets, scheme projects, and internal actions are started and followed up. Work with Technical Implementation Managers, who lead product setup, integration questions, certification, and API walkthroughs. Risk, issue, and dependency management Identify and track project risks, issues, actions, and dependencies using a RAID log. Review risks and client actions regularly so owners and next steps are clear. Escalate blockers early and find the support needed to mitigate delays. Coordinate with relevant teams and schemes to keep dependencies moving. Documentation and reporting Ensure Product Specification Forms are complete and aligned with implementation requirements. Maintain handover checklists, configuration documents, client metrics, and other project records. Provide clear updates on progress, risks, and decisions to clients and internal stakeholders. Help make new or evolving implementation approaches repeatable and well documented. What it takes to succeed A strong track record managing projects, ideally in card payments, issuing, or payment processing. A good understanding of card issuing and the payments ecosystem; experience with Visa or Mastercard is a plus. Confidence working with clients and keeping expectations, scope, and next steps clear. The organisation to manage several projects, priorities, risks, and dependencies at once. An ability to work well with technical teams and understand how systems and environments connect. A software development or infrastructure engineering background isn’t required. Clear communication, early escalation of issues, and adaptability when priorities shift. Curiosity about payments and motivation to build expertise in a specialist environment. Familiarity with Microsoft Project, Jira, or Asana is useful. Experience with card bureau vendors or domestic switch schemes is valuable. EMP or PINS 2 certification is welcome, but not required. At Paymentology, we believe that making a difference starts with the people behind the work. You will be part of a diverse, global team of Paymentologists who are united by a shared mission to advance the world through payments. This is an opportunity to contribute to meaningful work, collaborate across markets and functions, and help shape the future of a business with global reach and real impact. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and do not discriminate on any unlawful ground, including race, colour, ethnicity, sex, gender, pregnancy, marital status, family responsibility, age, disability, sexual orientation, religion, belief, language or HIV status. Paymentology will never request any form of payment from applicants at any stage of our recruitment process, including for applications, interviews, training or job placements. If anyone asks you for money while claiming to act on behalf of Paymentology, please treat this as fraudulent and do not make any payment. All legitimate Paymentology vacancies are advertised via our official [careers](https://www.paymentology.com/about-us/careers) page , and our recruitment emails are sent only from official Paymentology domains. ## About Paymentology ## Company Overview - **One-liner**: Paymentology is a global card issuing and processing platform that enables fintechs, digital banks, and financial institutions to launch, run, and scale card programs across 60+ countries from a single cloud-native platform. - **Entity Type**: Private (venture-backed) - **Headquarters**: London, United Kingdom (with major hubs in South Africa and the UAE) - **Founded**: 2014 (Paymentology UK); merged with Tutuka (founded ~1998) in 2021 - **Founders**: Information not publicly available (merged entity from two legacy companies) ## Core Business - **Primary Industry**: Payments infrastructure / Financial Technology (Fintech) - **Target Customers**: B2B — Fintechs, digital banks, financial institutions, and enterprises (issuing and processing side) - **Mission/Purpose**: To build the platform modern payments need — making payments infrastructure work always, everywhere, for everyone. Business growth and social impact go hand in hand through their "Changing Lives" initiatives. ## Products & Services - **Cloud-Native Card Issuing & Processing Platform**: A modular, API-first platform that allows clients to issue and process credit, debit, prepaid, and virtual cards across any market. Supports multi-currency, real-time data feeds, and instant card issuance. - **Mastercard & Visa Principal Member**: Enables clients to launch card programs without needing individual sponsorship in each market. - **Multi-Rail Processing**: Supports cross-border and real-time payments, including crypto/stablecoin players, remittances, and travel payments. - **Program Management**: End-to-end support from launching a first card program to scaling or pivoting into new markets without replatforming. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Over 1 billion transactions processed annually across 65+ countries; 500+ employees - **Notable Investors/Partners**: Clients include fintechs, banks, and digital banks across 5 continents. Partnership ecosystem includes Mastercard, Visa, as well as crypto/stablecoin players. - **Growth Signals**: - Formed in 2021 through the merger of Paymentology UK (cloud-native pioneer) and Tutuka (25+ years processing in LATAM, SEA, and Middle East) — creating a global footprint with deep local expertise. - 500+ employees across 65 countries, speaking 40+ languages, spanning 14 time zones. - Offices/hubs in London, South Africa (Durban/Johannesburg), and UAE (Dubai), plus staff on the ground in 60+ countries. - Processes payments across 5 continents with income generated in just one year across all continents. - 400+ clients globally. ## Competitive Advantages - **Global Infrastructure**: Principal membership with Mastercard and Visa, enabling instant market entry across 60+ countries without local sponsorship. - **Cloud-Native + Legacy Depth**: Combines modern cloud-native technology with 25+ years of real-world processing experience (via Tutuka heritage). - **Single Platform, Multi-Market**: Clients can launch, scale, pivot, or enter new markets without rebuilding — a massive moat against legacy processors. - **Local Expertise**: Employees on the ground in 60+ countries, not just remote support, providing deep regulatory and market knowledge. - **Multi-Currency & Multi-Rail**: Supports everything from traditional card rails to crypto, stablecoins, and real-time cross-border payments. - **Social Impact**: "Changing Lives" initiative makes technology accessible for financial education in developing markets — differentiating from purely profit-driven competitors. ## Strategic Focus - Continuing to expand geographic reach, with a specific focus on enabling fintechs, digital banks, and crypto/stablecoin players to issue and process payments globally. - Deepening multi-rail capabilities to handle "this century and the next" — from traditional cards to digital assets, real-time, and cross-border payments. - Scaling the platform to process billions more transactions while maintaining 24/7 customer support and local presence. - Growing the team (currently 500+) to match the exploding demand for global payment infrastructure. ## Why Work Here - **Global & Remote-First**: 500+ employees in 65 countries, speaking 40+ languages. The company provides flexibility, tools, and trust to do best work from anywhere. - **Engineering & Problem-Solving Culture**: The company seeks "puzzle solvers" — people who think deeply, take ownership, stay curious, and care about what they build. The culture emphasizes "we raise the standard" and "we build for what's next." - **Growth & Learning**: "We grow together" — the best ideas move when people share them. The company invests in learning and upward mobility. - **Humanity First**: "We lead with humanity" — respect, empathy, and integrity are core values. The company actively warns candidates about job scams and protects applicants. - **Tangible Impact**: Work that directly enables financial inclusion and payment access across developing markets (e.g., Nairobi, Mexico City, Dubai). - **Interviews**: Structured process — application review, shortlist, video interviews, a project challenge (to see how candidates think), final interview, then offer. No rushed offers or shady practices. - **Background Checks**: Enhanced financial-sector background checks are standard, with full support from the team. - **Perks**: Remote-first, flexible work, tangible benefits, and room to "grow, scale, pivot, and build" — echoing their own platform philosophy. ## Sources 1. [Paymentology About Us](https://www.paymentology.com/en/about-us) 2. [Paymentology Website (Home)](https://www.paymentology.com/en/) 3. [Paymentology Careers Page](https://www.paymentology.com/en/about-us/careers) 4. [Paymentology Team Page](https://www.paymentology.com/en/team) 5. [Paymentology Jobs Portal](https://jobs.paymentology.com/) ## Other roles at Paymentology - [Operational Resilience & Business Continuity Manager](https://feeny.ai/job/operational-resilience-business-continuity-manager-paymentology-estonia-5a4g7emnmndp) — Estonia - [Staff Site Reliability Engineer](https://feeny.ai/job/staff-site-reliability-engineer-paymentology-mexico-7r1pw5qs8q5y) — Mexico - [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-paymentology-vietnam-xestv911ktxm) — Vietnam - [Financial Accountant](https://feeny.ai/job/financial-accountant-paymentology-united-kingdom-svcemwkjaq0q) — United Kingdom - [People Business Partner](https://feeny.ai/job/people-business-partner-paymentology-south-africa-wcc5tbjpmj9w) — South Africa - [Financial Accountant](https://feeny.ai/job/financial-accountant-paymentology-south-africa-e8rczgpy25wy) — South Africa - [Technical Account Manager](https://feeny.ai/job/technical-account-manager-paymentology-poland-xazkaey13hk0) — Poland