---
title: 'In-Clinic Enrollment Specialist (LCSW/MSW) (Yuma, AZ) at Phamily'
canonical: 'https://feeny.ai/job/in-clinic-enrollment-specialist-lcsw-msw-yuma-az-phamily-yuma-7044wnz98xcq'
type: 'job'
last_seen: '2026-09-13'
---

# In-Clinic Enrollment Specialist (LCSW/MSW) (Yuma, AZ) at Phamily

- **Company:** Phamily
- **Location:** Yuma, AZ
- **Posted:** 2026-06-19
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/jobsatphamily/jobs/5271454008

## Job description

In-Clinic Enrollment Specialist (LCSW/MSW)

Location: On-site at Medical Group practices in Yuma, AZ, with some Remote documentation and coordination.

Job Type: Full-Time

This position is not eligible for visa sponsorship.

## About Jaan Health/Phamily

Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.

Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.  Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.

Job/Role Description

The In-Clinic Enrollment Specialist serves as the on-site representative of Phamily’s Advanced Primary Care Management (APCM) program within Medical Group practices.

This role combines the clinical empathy and skill of a Licensed Clinical Social Worker (LCSW/MSW) with the operational purpose of patient engagement and enrollment.

The specialist drives APCM enrollment in clinics, strengthens relationships between providers, patients, and care management, and ensures patients understand and benefit from ongoing care coordination services.

This is a frontline, relationship-driven role essential to scaling Phamily’s partnerships and embedding care management as a core component of every patient’s healthcare journey.

Key Responsibilities:

- Identify and engage eligible patients for APCM enrollment during in-office visits, leveraging Phamily’s platform and eligibility data.
- Explain the purpose and benefits of care management, emphasizing continuity of care and partnership with their providers.
- Serve as the in-office liaison between Phamily’s Care Management team and providers and clinical staff.
- Provide real-time updates to physicians and practice managers about patient enrollments, social needs identified, and care management follow-up activities.
- Conduct brief social needs screenings during patient encounters to identify barriers such as transportation, food insecurity, or housing instability.
- Provide resource referrals and warm handoffs to community organizations or Phamily care managers for complex cases.
- Track and report key metrics including number of patient interactions, enrollments completed, SDoH interventions, and provider engagement.

Requirements:

Education & Licensure:

- Master’s Degree in Social Work (MSW) required.
- Active Licensed Clinical Social Worker (LCSW) or equivalent state licensure strongly preferred in Arizona.

Experience:

- 3+ years in a healthcare, care management, or clinical social work setting.
- Experience working in primary care or value-based care environments preferred.
- Proven ability to communicate effectively with physicians, practice staff, and patients.
- Demonstrated success in patient engagement, motivational interviewing, and addressing SDoH needs.

Skills & Competencies:

- Strong interpersonal and communication skills, with ability to build trust quickly.
- Comfort working in fast-paced, dynamic environments and adapting to evolving workflows.
- Proficiency with EHR systems (Epic, Athena, etc.) and care management platforms.
- Excellent organization and documentation habits.
- Empathetic, professional demeanor aligned with Phamily’s mission of patient-centered care.

Work Style & Logistics

We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset.

You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.

Our culture is built on five principles that shape how we work, lead, and grow:

- Care: We put patients, clients, teammates, and outcomes first.
- Curiosity: We ask better questions, challenge assumptions, and keep learning.
- Clarity: We simplify complexity, communicate directly, and create alignment.
- Co-Creation: We collaborate across teams, perspectives, and disciplines.
- Craftsmanship: We execute with excellence, ownership, and continuous improvement.

Our Compensation & Benefits

-

- Competitive compensation based on experience and impact
- Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost
- Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including:
- 12 vacation days accrued annually for rest, travel, and personal time
- Up to 9 sick/wellness days to prioritize your health and well-being
- 12 paid company holidays throughout the year
- 2 paid give-back days
- HSA and FSA account options
- 401(k) with company match after 6 months of full-time employment
- 100% match on the first 3% contributed, and 50% match on the next 2% contributed
- A collaborative, mission-driven team helping transform healthcare at scale

If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.

## Equal Employment Opportunity

Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

## About Phamily

## Company Overview
- **One-liner**: Phamily delivers an AI-powered, full-service proactive care management platform that helps healthcare organizations improve patient outcomes and reduce costs by deploying a clinical workforce and technology as a white-labeled extension of their team.
- **Entity Type**: Private (total funding of $30M, most recently $25M secured in June 2025)
- **Headquarters**: Cincinnati, Ohio, United States
- **Founded**: 2013
- **Founders**: Nabeel Kaukab (CEO) and Toufique Harun (Co-Founder & CPO)

## Core Business
- **Primary industry**: Healthcare technology – chronic disease management, care management, and population health.
- **Target customers**: B2B – health systems, medical groups, ACOs, specialty networks, and integrated delivery networks (IDNs).
- **Mission / purpose**: “Enabling high-quality healthcare for all patients, everywhere, all the time” by moving physicians from reactive, episodic care to proactive care management and ensuring fair compensation.

## Products & Services
- **Phamily Platform (SaaS)**: AI-driven software for proactive care management, chronic disease management, and patient engagement. Includes EHR integration, configurable clinical protocols, and analytics to close care gaps, drive annual wellness visits, and reduce readmissions.
- **Full-Service Clinical Workforce (Service)**: A dedicated team of APPs, RNs, LPNs, LMSWs, etc. that acts as a white-labeled care team. Supports large-scale patient enrollment (e.g., 10,000 patients in 90 days) and can badge-flip existing underutilized staff.
- **Flexible Labor Solutions**: Enables healthcare organizations to move labor costs off their balance sheet while improving care capacity.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding of $30M (last round: $15M non-dilutive growth capital from Level Structured Capital in June 2025). CB Insights reports the company is at a “Debt” stage.
- **Notable Investors / Partners**: Level Structured Capital (lead in latest round), Darwin Venture Management, Hustle Fund, Mentors Fund, Malin Corporation; advised by KeyBanc Capital Markets.
- **Growth Signals**:
  - Serves over 150 healthcare organizations and hundreds of thousands of patients (250+ chronic condition diagnoses).
  - 90%+ patient engagement; reduces readmissions by 40%; clients see $2.5M net operating income per 10,000 patients and $1,885 total cost of care reduction per patient per year.
  - Headcount: ~67 employees (LinkedIn), +20.3% yearly growth.
  - Active job postings: 40 (up 344% year-over-year), indicating rapid scaling.
  - Described as an “eight-figure business” without needing institutional capital prior to the $25M round.

## Competitive Advantages
- **Proprietary AI + Clinical Workforce**: Combines a decade of clinical data and AI with a deployed care team – a model hard to replicate internally.
- **Proven ROI**: Profitable for clients in under 90 days; reduces total cost of care while improving outcomes (e.g., 40% fewer readmissions).
- **Scalable Deployment**: Can enroll 10,000 patients in a single cohort within 90 days, leveraging EHR integration and white-labeling.
- **Capital Efficiency**: Built a strong, profitable business before taking institutional capital, indicating disciplined operations.

## Strategic Focus
- **Expansion into larger health systems and integrated networks**: Penetrating new market segments beyond existing medical groups and ACOs.
- **Scaling the clinical workforce and platform capabilities** to extend proactive care to millions more patients.
- **Key hires** in product, revenue, clinical programs, and engineering to support growth.

## Why Work Here
- **Mission-driven impact**: Work on AI that directly improves chronic disease care, reduces hospital readmissions, and helps healthcare providers operate more efficiently.
- **Growth and learning**: Rapid scaling (+344% in job postings year-over-year) offers career acceleration in a high-growth health-tech startup.
- **Hybrid and remote flexibility**: Roles exist in New York City (hybrid), Chicago (hybrid), and remote (e.g., Sr. Product Marketing Manager). Some clinical positions are on-site at partner locations.
- **Engineering culture**: Hands-on AI development, large healthcare datasets, and a focus on solving real-world clinical problems. Notable roles include Sr. Software Engineer / Tech Lead, Lead Data Scientist, and Director of AI.
- **Team and leadership**: Leadership includes seasoned executives (CMO, VP Product, Chief Architect) with deep healthcare and tech experience. Company also emphasizes a supportive, transparent culture (evident in their “Meet Our Team” page).

## Sources
1. [phamily.com](https://phamily.com/)
2. [phamily.com/about](https://phamily.com/about/)
3. [cbinsights.com](https://www.cbinsights.com/company/phamily)
4. [linkedin.com](https://www.linkedin.com/company/jaan-health)
5. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/jobsatphamily)
6. [Press release via Qube Mark (June 24, 2025)](https://www.qubemark.com/jaan-health-secures-25m-to-transform-care-for-millions-of-chronically-ill-patients) (also referenced in CB Insights)

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