---
title: 'Inbound Sales Development Representative - EMEA at LaunchDarkly'
canonical: 'https://feeny.ai/job/inbound-sales-development-representative-emea-launchdarkly-london-england-m70y4sgpw5j2'
type: 'job'
last_seen: '2026-09-04'
---

# Inbound Sales Development Representative - EMEA at LaunchDarkly

- **Company:** LaunchDarkly
- **Location:** London England, United Kingdom
- **Work type:** remote
- **Posted:** 2026-05-12
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/launchdarkly/jobs/7732479003

## Job description

About the Job:

LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across EMEA. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs.

This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline.

Responsibilities:

- Act as the first point of contact for prospective customers across EMEA, creating a fast, thoughtful, and credible first impression.
- Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers.
- Own follow-up for event leads, adapting outreach based on the person, account, and engagement history.
- Research and proactively engage targeted accounts that show meaningful engagement
- Convert qualified interest into sales-ready meetings and opportunities for Account Executives.
- Execute coordinated outreach across phone, email, LinkedIn, and other approved channels.
- Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce.
- Partner closely with EMEA Account Executives and with Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion.
- Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey.

Qualifications:

- At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment.
- A demonstrated record of setting goals, taking ownership, and delivering measurable results.
- Experience communicating with customers, prospects, or other external audiences.
- Strong judgment and the ability to operate independently.
- Excellent written and verbal English, with the confidence to engage senior and technical stakeholders.

Please note this role is a Hybrid position, requiring a minimum of 3 days in our London Office.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

- Improving the velocity and stability of software releases, without the fear of end customer outages
- Delivering targeted experiences by easily personalizing features to customer cohorts
- Maximizing the business impact of every feature through the ability to experiment and optimize
- Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
- Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Do you need a disability accommodation?

Fill out this [accommodations request form](https://docs.google.com/forms/d/e/1FAIpQLSdYb_7upYMtdRVXzvXGHGfQw0pU2FNma-6Rwp-I6NjKm7SYNw/viewform) and someone from our People Operations team will contact you for assistance.

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @[launchdarkly.com](http://launchdarkly.com/) email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit [Careers | LaunchDarkly](https://launchdarkly.com/careers/)  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

## About LaunchDarkly

## Company Overview
- **One-liner**: LaunchDarkly provides a runtime control layer for AI-era software development, enabling teams to release features safely, experiment in production, and govern AI agents.
- **Entity Type**: Private (venture-backed, Series D+) with investors including Redpoint, Threshold Ventures, and Benchmark.
- **Headquarters**: Oakland, California, USA (with additional offices in London, UK; Bangalore and Mumbai, India)
- **Founded**: 2014
- **Founders**: Edith Harbaugh (CEO/Executive Chair) and John Kodumal (CTO)

## Core Business
- **Primary industry**: Feature management / software tooling / developer infrastructure
- **Target customers**: B2B, serving both large enterprises (25% of Fortune 500) and small startups; teams in engineering, product, marketing, and business operations.
- **Mission or purpose**: “Making software releases boring since 2014” and “creating a world in which every AI-powered release is safe and unceremonious.”

## Products & Services
- **Feature Flags (CodeControl)**: Wrap new or risky code in flags to enable progressive rollouts, automated rollbacks, and instant remediation — without redeploying.
- **Experimentation (A/B/n testing, multi-armed bandits)**: Run online experiments on code and agents to optimize performance based on real-world results.
- **Observability (Guardian Monitoring, Error Monitoring, Logs & Traces, Session Replay)**: Monitor feature behavior and auto-remediate issues.
- **AgentControl**: Govern, observe, and steer AI agents in production — including adaptive triggers, progressive rollouts, agent observability, custom judges, and LLM playground.
- **AI Insights & Prompt Management**: Test prompts/models in production, dynamically route traffic to best options, and manage prompt snippets.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (last reported Series D in 2021 was at a ~$3 billion valuation per industry sources; not confirmed in provided materials)
- **Key Metric**: Total Funding – not disclosed in provided sources. Annual Revenue – not publicly available. Proxy: 5,500+ customers, 45 trillion feature flags evaluated daily.
- **Notable Investors/Partners**: Board members include Scott Raney (Redpoint), Josh Stein (Threshold Ventures), and Jonathan Heiliger (Benchmark); listed on Forbes Cloud 100 for six consecutive years.
- **Growth Signals**: >570 employees and growing; 25% of Fortune 500 are customers; expansion into AI agent control (AgentControl product); remote-first hiring globally.

## Competitive Advantages
- **#1 in Feature Management** for three years running (as claimed on website).
- **Massive scale**: 45 trillion feature flags evaluated daily, providing unmatched performance and reliability.
- **Integrated platform** combining feature flags, experimentation, observability, and AI agent governance in one runtime control layer — reducing tool sprawl.
- **Strong brand trust** among 5,500+ customers, including many Fortune 500 enterprises.

## Strategic Focus
- **Lead the AI transformation**: Apply runtime control principles to AI agents and LLM-powered features (AgentControl, LLM Playground, custom judges).
- **Enable self-healing systems**: Automatically detect and remediate failing code or misbehaving agents without human intervention.
- **Continue expanding experimentation** and observability capabilities to help teams continuously optimize.

## Why Work Here
- **Culture**: “Humble, open, collaborative, respectful and kind” – as stated on the careers page. Equal opportunity and affirmative action employer.
- **Remote/hybrid policy**: Many engineering roles are fully remote (US, India, other locations). Some roles like IT are hybrid in Oakland or Bangalore/Mumbai.
- **Work environment**: High-growth (570+ employees) with significant investment in engineering (multiple engineering teams: Core, Measure, Release, AI, etc.).
- **Notable perks**: Pay transparency policy (disclosure of compensation upon request), commitment to diversity, and formal accommodation process. The company is a federal contractor, so it adheres to strict non-discrimination and pay disclosure rules.
- **Engineering focus**: Opportunity to work on cutting-edge problems in feature management, experimentation, and AI governance at massive scale.

## Sources
1. [LaunchDarkly Website](https://launchdarkly.com/) – Main product description, company overview, stats
2. [LaunchDarkly About Us](https://launchdarkly.com/about-us/) – Founding story, leadership team, investors, office locations
3. [LaunchDarkly Careers](https://launchdarkly.com/careers/) – Culture, equal opportunity statement, pay transparency policy
4. [Greenhouse Job Board](https://job-boards.greenhouse.io/launchdarkly/jobs/7738584003) – Open positions, remote/hybrid details, team structure
5. [LinkedIn Company Page](https://www.linkedin.com/company/launchdarkly) – Company description, employee count

## Other roles at LaunchDarkly

- [Full Stack Engineer, Observability](https://feeny.ai/job/full-stack-engineer-observability-launchdarkly-united-states-4y5xrg3xq7w7) — United States
- [Executive Assistant](https://feeny.ai/job/executive-assistant-launchdarkly-united-states-s1hqt434svn9) — United States
- [VP, Americas](https://feeny.ai/job/vp-americas-launchdarkly-united-states-e1nyqrxj0jkm) — United States
- [Corporate Account Executive - EMEA](https://feeny.ai/job/corporate-account-executive-emea-launchdarkly-emea-jf02jwh9yb14) — EMEA
- [Mid Market Account Executive - EMEA](https://feeny.ai/job/mid-market-account-executive-emea-launchdarkly-emea-london-united-kingdom-zvhg5j9gfkkh) — EMEA / London, United Kingdom
- [Senior Solutions Engineer - West](https://feeny.ai/job/senior-solutions-engineer-west-launchdarkly-united-states-west-tkbx4ztgg882) — United States West
- [Engineering Manager, AgentControl](https://feeny.ai/job/engineering-manager-agentcontrol-launchdarkly-united-states-9z8ehtstsft3) — United States
- [VP, Partnerships & Alliances](https://feeny.ai/job/vp-partnerships-alliances-launchdarkly-united-states-q81hhc31prt9) — United States
- [Staff Engineer, Experience Engineering](https://feeny.ai/job/staff-engineer-experience-engineering-launchdarkly-united-states-phcs8hzd5zm8) — United States
- [Senior Backend Engineer, Experimentation](https://feeny.ai/job/senior-backend-engineer-experimentation-launchdarkly-united-states-06fnc8daj5z2) — United States