--- title: 'Inbound Sales Representative, SME & Growth at Airwallex' canonical: 'https://feeny.ai/job/inbound-sales-representative-sme-growth-airwallex-melbourne-a1q9bgcve3yd' type: 'job' last_seen: '2026-11-11' --- # Inbound Sales Representative, SME & Growth at Airwallex - **Company:** [Airwallex](https://feeny.ai/companies/airwallex) - **Location:** Melbourne, Australia - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-05 - **Last confirmed live:** 2026-11-11 - **Apply:** https://jobs.ashbyhq.com/airwallex/af575d67-58af-4140-98cc-71125144d3e5 ## Job description ## About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our[operating principles](https://www.airwallex.com/en-us/operating-principles) to see it in full. ## About the team The SMB & Mid-Market Inbound Sales team is a key growth engine behind Airwallex’s scale. We work with inbound SMB and mid-market businesses, turning demand into customers through a fast, strategic sales process. We’re looking for an experienced, high-energy sales professional who loves the phone, moves fast and knows how to turn conversations into customers. This is a high-velocity, phone-first acquisition role. You’ll own inbound opportunities from first conversation through to activation, working with SME and mid-market businesses and managing a large pipeline at different stages of the sales journey. You’ll bring a strong foundation in new-business sales, with experience progressing and closing deals with mid-market customers. ## What you'll do - Own and convert inbound opportunities from qualification through to activation - Run strong discovery conversations to uncover customer needs and commercial opportunities - Progress and close deals with SME and mid-market businesses - Pick up the phone and create momentum. Calling is a core part of how you sell - Manage a large pipeline of customers across different stages of the sales cycle - Handle objections, create urgency and confidently move customers towards a decision - Use data to understand your pipeline, performance and where to focus ## Who you are - You understand sales: You have proven new-business sales experience and a track record of closing deals. - You love the phone: You enjoy speaking with customers, creating opportunities and moving deals forward through conversation. - You're structured and organised: You can manage a high volume of customers across different stages, identify what needs your attention and prioritise the actions that will have the greatest impact. - You're data-driven: You understand your numbers, use data to identify gaps and opportunities, and use those insights to decide where to focus. - You're resilient: You stay positive and focused through challenges, adapt quickly and maintain momentum in a fast-paced sales environment. - You learn quickly and independently: You pick up new products, processes and concepts quickly and can apply them without constant direction. - You take ownership: You take responsibility for your results and proactively work out what needs to happen next. - You move with pace: You're comfortable in a fast-moving environment, act with urgency and can manage multiple priorities at once. - You're team-oriented: You want to win, but you also want to see the people around you win. You share what works, support the team and contribute to a high-performing culture. ## Minimum qualifications - 2+ years of proven success in a closing role, with consistent performance against quota - Experience selling technology, payments or financial services - Strong understanding of how businesses operate and financial services, with the ability to demonstrate this in customer conversations - Demonstrated ability to operate as a self-starter in a fast-paced, high-growth environment Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @[airwallex.com](http://airwallex.com) email address. Please apply only through [careers.airwallex.com](http://careers.airwallex.com) or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. ## Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. ## About Airwallex ## Company Overview - **One-liner**: Airwallex is a financial technology company building a unified global payments and banking platform that helps businesses manage cross-border payments, treasury, spend, and financial operations through proprietary infrastructure, software, and AI. - **Entity Type**: Private (Series G) - **Headquarters**: Dual headquarters in Singapore and San Francisco, USA; founded in Melbourne, Australia - **Founded**: 2015 - **Founders**: Jack Zhang (CEO), Lucy Liu, Max Li, Xijing Dai, and Ron Li ## Core Business - Primary industry: Financial Services / Payments / Fintech Infrastructure - Target customers: B2B, primarily serving SMBs, scaling enterprises, digital platforms, and marketplaces globally - Mission or purpose statement: "Build the future of global banking" — they aim to replace legacy, fragmented banking systems with a borderless, intelligent, real-time financial operating system for modern businesses. ## Products & Services - **[Business Accounts]**: Multi-currency global accounts to receive, hold, and manage funds in 20+ currencies, with local account details for key markets. - **[Payments]**: Global payment acceptance via 160+ local payment methods, low-code checkout, and programmatic payout capabilities to 200+ countries. - **[Spend / Corporate Cards]**: Multi-currency corporate and employee cards with customisable spend controls, designed for global teams. - **[Expense Management]**: A platform to track, control, and reconcile global business expenses, including employee reimbursements. - **[Billing & Subscription Management]**: A billing platform for usage-based and subscription pricing models, supporting AI companies and complex revenue workflows. - **[Platform APIs]**: API-first infrastructure enabling businesses to embed financial services (accounts, payments, FX, card issuing) into their own products. - **[FX & Treasury]**: Interbank foreign exchange rates and tools to intelligently manage currency risk across markets. ## Market Standing - **Valuation**: US$11 billion (latest valuation in 2025, following a fresh investment round). - **Key Metric**: US$1.8 billion in total funding raised; Annual Recurring Revenue (ARR) surpassed US$1 billion by 2025. - **Notable Investors/Partners**: Series G investors include prominent global venture capital firms (specific names not listed in source but backed by top-tier VCs); serves over 200,000 businesses including TikTok, Brex, Rippling, Navan, Qantas, and SHEIN. - **Growth Signals**: - US$287 billion in global payments processed (USD). - 92% of transfers settled same-day, 50% processed instantly. - Over 85 financial licenses and registrations globally. - Team of ~2,300 people across 27 offices internationally. - Dual-headquarters model (Singapore + San Francisco) adopted in 2025 to support next phase of growth. ## Competitive Advantages - Proprietary, API-first infrastructure built from scratch (not riding legacy banking rails), enabling faster, cheaper, and more transparent cross-border transactions. - Unified platform combining banking, payments, spend management, billing, and FX — reducing the need for multiple vendors. - Deep AI integration across the platform to automate financial operations and provide intelligent insights. - Extensive regulatory licensing (85+ licenses) across major markets, creating a high barrier to entry. - Strong network effects: serves both direct businesses and platforms/marketplaces that embed Airwallex into their offerings. ## Strategic Focus - Continue scaling the platform to support the rapid growth of AI-native companies and usage-based business models (highlighted by the launch of their global billing platform). - Expand the dual-headquarters presence to tap into the largest tech talent markets (San Francisco and Singapore). - Invest heavily in AI to build "interconnected, intelligent financial systems where money, data, and decisions move together." - Deepen product capabilities to automate financial operations end-to-end for global businesses. ## Why Work Here - High-growth, ambitious environment: described as "the most ambitious work of your career" by the company; founded in 2015 and already processing $287B in payments. - Global impact and scale: work on infrastructure used by 200,000+ businesses, from startups to enterprises like TikTok and SHEIN. - Hybrid/office culture: 27 offices globally (Melbourne, Singapore, San Francisco, London, Shanghai, Amsterdam, and more) offering opportunities to work across teams and locations. - Engineering-driven culture: heavy emphasis on building proprietary technology, AI, and developer-first products. - Notable perks: opportunity to work on a modern financial stack, exposure to cutting-edge AI/Fintech intersection, and a diverse, international team of "2,200 of the brightest and most innovative people in tech." ## Sources 1. [airwallex.com - Who We Are](https://www.airwallex.com/en-eu/who-we-are) 2. [airwallex.com - Global Platform](https://www.airwallex.com/global) 3. [careers.airwallex.com](https://careers.airwallex.com/) 4. [LinkedIn - Airwallex](https://www.linkedin.com/company/airwallex) 5. 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