---
title: 'Inbound Sales Supervisor at SimpliSafe'
canonical: 'https://feeny.ai/job/inbound-sales-supervisor-simplisafe-richmond-k2d8pn60f4p0'
type: 'job'
last_seen: '2026-10-15'
---

# Inbound Sales Supervisor at SimpliSafe

- **Company:** SimpliSafe
- **Location:** Richmond, VA
- **Posted:** 2026-09-24
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/simplisafe/jobs/8224478

## Job description

## About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our office on two core days, typically Tuesday, Wednesday or Thursday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

Job Description

Looking to develop more skills and take the next step in your career? SimpliSafe is seeking an experienced and motivated Inbound Sales Supervisor, passionate for building strong team(s), driven by our mission to make "Every Home Secure".

As a Sales Supervisor driving growth in our Inbound campaign within Telesales, you will be responsible for achieving or exceeding sales quotas and key performance indicators, while fostering a culture of excellence that reflects our company values. If you are customer obsessed and are genuinely excited to provide security solutions that provide peace of mind, we would love to have you join our new sales team in our Richmond, VA Call Center!

## What You’ll Do

- Contribute to and execute on a multi-year Direct Sales strategy, in partnership with the leadership team, including achievement of short-term and long-term strategic objectives
- Help refine and sustain the Inbound Sales function within Telesales by establishing and reinforcing business principles (“rules of play”) as we drive incremental growth
- Communicate results, successes and learnings to leadership with recommended actions for continuous improvement
- Develop and invest in cross functional relationships to accomplish goals and find creative solutions to complex problems through analysis, empathy, experimentation, and bold and thoughtful ideas
- Support your team’s ongoing mastery of their craft through sales skills development and coaching that translates to consistent goal/metric achievement
- Build & support a high-performing, highly engaged team by creating a positive and inclusive culture where employees can do their best work, providing effective coaching and development, and demonstrating exceptional change management and strategic execution

## What You’ll Need

- 2+ years of sales management experience; indirectly or directly leading sales team in an inbound/outbound customer-facing environment
- Interest and excitement to take responsibility for building an entirely new function within an existing department
- Experience using an automated phone dialler system and/or CRM (customer relationship management system) is preferred
- Proven success with identifying top candidates and building high-performing sales teams
- Strong analytical, planning, and problem-solving skills with a deep understanding of sales levers, metrics, performance standards and sales methodology
- Excellent communication and interpersonal skills both within your team and with cross-functional peers
- A growth mindset, comfortable with ambiguity, and eager to learn, test, and improve

What Values You’ll Share

- Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
- Aim High - Always challenging ourselves and others to raise the bar.
- No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
- One Team - Taking a highly collaborative approach to achieving success.
- Lift As We Climb - Investing in developing others and helping others around us succeed.
- Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

## What We Offer

- A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
- A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please [click here](https://simplisafe.gobenefits.net/))
- Free SimpliSafe system and professional monitoring for your home.
- Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

**Must be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search and final certification approval from DCJS.*

The target annual base pay range for this role is $62,000 - $83,000

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees’ job-related skills, experience, qualifications, work location, and other relevant business factors.

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be [found here](https://simplisafe.gobenefits.net/).

We’re committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

## About SimpliSafe

## Company Overview
- **One-liner**: SimpliSafe provides affordable, DIY home security systems with professional monitoring, leveraging AI and smart sensors to protect homes against intruders, fire, and water damage.
- **Entity Type**: Private (has raised $387.7M in total funding across 6 rounds)
- **Headquarters**: Boston, Massachusetts, USA
- **Founded**: 2006
- **Founders**: Not publicly available (company does not prominently disclose founders in recent materials)

## Core Business
- **Primary industry**: Home security / smart home technology
- **Target customers**: B2C – primarily homeowners and renters in the U.S. and UK; also serves small businesses through some offerings
- **Mission**: “Make every home secure” – making professional-grade security accessible and affordable for everyone

## Products & Services
- **SimpliSafe Home Security Systems**: Wireless, DIY-installable alarm systems with entry sensors, motion detectors, and a base station. Includes optional 24/7 professional monitoring.
- **SimpliSafe AI-Powered Cameras**: Indoor and outdoor cameras with person/animal detection, plus AI-enhanced video analytics.
- **Active Guard Outdoor Protection**: A live monitoring service that uses AI and trained agents to actively intervene when an intruder is detected outdoors.
- **SimpliSafe Sensors**: Advanced sensors for smoke, carbon monoxide, water leaks, and freeze detection.
- **SimpliSafe App & Smart Home Integration**: Mobile app for arming/disarming, live video, and notifications; integrates with Amazon Alexa, Google Assistant, and Apple HomeKit.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding of **$387.7M** (latest round undisclosed); protects **over 4 million people**
- **Notable Investors / Partners**: Not publicly listed in available sources; company is backed by institutional investors (e.g., Hellman & Friedman led a majority investment in 2018, but not confirmed in search results – use caution). *Note: No investor details were returned in the provided search results.*
- **Growth Signals**:
  - 1,000+ employees (as of 2024) with active hiring across engineering, product, and monitoring roles
  - Expanded into the UK market
  - Introduced AI-powered cameras and Active Guard service
  - 88% of employees rate it a “Great Place to Work” (Great Place to Work® survey, 2024)

## Competitive Advantages
- **Disruptive pricing model**: Low upfront cost and month-to-month monitoring contracts (no long-term lock-in) vs. traditional security companies.
- **DIY simplicity**: Easy self-installation appeals to renters and tech-savvy homeowners.
- **AI & live intervention**: Active Guard Outdoor Protection combines AI with human agents to stop crimes in real time – a differentiator from passive alarm systems.
- **Brand trust**: Over 15 years in market, protecting millions of homes; high customer satisfaction and employee engagement.

## Strategic Focus
- **AI & video intelligence**: Investing heavily in computer vision, edge AI, and machine learning to improve threat detection and reduce false alarms.
- **International expansion**: Growing presence in the UK and exploring other markets.
- **Whole-home protection**: Expanding beyond intrusion to fire, water, and environmental hazards.
- **Customer experience**: Leveraging data and product analytics to create a seamless, personalized experience.

## Why Work Here
- **Culture**: Certified “Great Place to Work®” (88% of employees say it’s a great place – vs. 57% at typical U.S. companies). Values include “No Ego,” “Customer Obsessed,” “Lift as We Climb,” and “Aim High.”
- **Work model**: Hybrid (flexible, depending on role); remote options available for some positions. Offices in Boston, MA; Richmond, VA; Glen Allen, VA; and Manchester, UK.
- **Benefits**:
  - Competitive parental leave (12 weeks non-birthing, up to 20 weeks birthing)
  - Tuition reimbursement and professional development (LinkedIn Learning, mentorship)
  - Fertility & family planning support (Progyny)
  - Virtual physical therapy (Sword Health)
  - 401(k), life & disability insurance, generous PTO
  - Employee Resource Groups (ERGs) fostering inclusion
- **Engineering culture**: Lean & nimble – “continuous, incremental delivery over slow, big bang projects.” Emphasis on collaboration, transparency, and customer obsession.

## Sources
1. [SimpliSafe Careers](https://careers.simplisafe.com/)
2. [Great Place to Work® – SimpliSafe](https://www.greatplacetowork.com/certified-company/7025501)
3. [SimpliSafe Official Website](https://simplisafe.com/)
4. [LinkedIn Company Page](https://www.linkedin.com/company/simplisafe)
5. [Greenhouse Job Board](http://job-boards.greenhouse.io/simplisafe)

## Other roles at SimpliSafe

- [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-simplisafe-boston-dn4nw76z7xkz) — Boston, MA
- [Staff Technical Program Manager](https://feeny.ai/job/staff-technical-program-manager-simplisafe-boston-6sqwzra5r2ge) — Boston, MA
- [Sr. Product Manager, Competitive Intelligence](https://feeny.ai/job/sr-product-manager-competitive-intelligence-simplisafe-boston-admkeaw0kd70) — Boston, MA
- [RVA Seasonal Sales Agent October 19, 2026](https://feeny.ai/job/rva-seasonal-sales-agent-october-19-2026-simplisafe-richmond-5s28cy9qwd4g) — Richmond, VA
- [Distinguished Software Engineer](https://feeny.ai/job/distinguished-software-engineer-simplisafe-boston-mdq4ffefbka0) — Boston, MA
- [Sr. Software Engineer](https://feeny.ai/job/sr-software-engineer-simplisafe-boston-5m8mngg8hcq5) — Boston, MA
- [Electrical Engineer I](https://feeny.ai/job/electrical-engineer-i-simplisafe-boston-pdhzppkjp3jc) — Boston, MA
- [Electrical Engineer II](https://feeny.ai/job/electrical-engineer-ii-simplisafe-boston-4ex9rfhpv7za) — Boston, MA
- [Manager, Integrated Marketing](https://feeny.ai/job/manager-integrated-marketing-simplisafe-boston-4wek88bwsh34) — Boston, MA
- [Manager, Brand](https://feeny.ai/job/manager-brand-simplisafe-boston-cwamsdjren3f) — Boston, MA