--- title: 'Information Technology (IT) Specialist at AST SpaceMobile' canonical: 'https://feeny.ai/job/information-technology-it-specialist-ast-spacemobile-lanham-maryland-aw5pzs4y9zvf' type: 'job' last_seen: '2026-09-05' --- # Information Technology (IT) Specialist at AST SpaceMobile - **Company:** AST SpaceMobile - **Location:** Lanham Maryland, United States - **Posted:** 2026-08-31 - **Last confirmed live:** 2026-09-05 - **Apply:** https://ast-science.com/company/careers/?gh_jid=4727210005 ## Job description AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview We are seeking an Information Technology Specialist to support end users in our rapidly growing team, maintain enterprise hardware and software systems, and contribute to the reliability and efficiency of IT operations. This role is hands-on and fast-paced, ideal for someone who excels in troubleshooting, customer service, and adapting quickly in a growing environment. The ideal candidate has experience supporting telecommunications, networking, satellite communications, or other high-availability environments and is passionate about operational excellence, problem solving, and continuous improvement. This role requires strong technical expertise, collaboration skills, and the ability to work effectively in a fast-paced environment. Key Responsibilities: - Support AST facilities in Lanham, MD, and Arlington, VA. - Provide hardware and software support for end-user workstations, servers, and mobile devices. - Manage user accounts in on-premises Active Directory and cloud-based identity platforms, including Entra and 1Password. - Support and maintain Office 365 applications for users. - Prepare, deploy, and ship hardware to remote sites and end users. - Assist with deploying on-premises hardware, including routers, switches, cameras, access points, servers, workstations, monitors, and printers. - Install, patch, and upgrade software to maintain system security and integrity. - Troubleshoot communication issues related to cabling, infrastructure components, and badge access systems. - Create and maintain accurate cabling infrastructure documentation. - Support the facilities maintenance team when time and availability permit. - Escalate complex issues to subject matter experts as needed. - Complete other related duties as assigned. ## Qualifications - Strong commitment to helping others and providing excellent support. - Exceptional attention to detail. - Ability to prioritize tasks and meet scheduled project deadlines. - Strong troubleshooting and diagnostic skills for physical communications issues. - Ability to plan for and procure the equipment, materials, and components needed to complete tasks on schedule. - Ability to quickly learn new skills and technologies. - Comfortable working in a fast-changing, rapidly evolving environment. - Flexibility to work in on-call rotations as needed. Education: - High school diploma or equivalent required; associate or bachelor’s degree in computer science or related field preferred. - IT-related certifications (Microsoft, CompTIA, ITIL) are a plus. Experience: - Minimum of 3 years of experience in desktop support, help desk, or customer support roles. - 3+ years of experience installing and maintaining network and security systems, including access points, switches, access control components, and related cabling. - Technical support experience with Microsoft Windows and Microsoft Office. - Hands-on experience maintaining hardware, including racking servers, deploying workstations, and configuring peripherals. - Working knowledge of networking fundamentals, including the OSI model, TCP/IP, protocols, routing, and firewalls. Preferred Qualifications: - Experience with Cisco Meraki network infrastructure and equipment. - Experience supporting macOS, iOS, and Android devices. - Security systems installer license and insurability. - Ability to obtain / maintain a Secret security clearance. Soft Skills: - Strong interpersonal and collaboration skills. - Strong written and verbal communication skills. - Close attention to detail to ensure accurate information and project deliverables. Technology Stack: - Operating Systems: Windows, Linux, macOS, iOS, Android. - Identity & Access: Active Directory, Entra, 1password. - Productivity & Collaboration: Office 365, Teams, Jira, Confluence. - Networking: Routers, managed switches, firewalls, TCP/IP, Cisco / Meraki. - Virtualization: Docker, Hyper-V, Proxmox. - Cloud Services: AWS, Azure. - Hardware: Servers, workstations, printers, mobile devices, cabling. Physical Requirements - Ability to work in a standard office environment and use a computer for extended periods. - Ability to use ladders. - Ability to operate hand carts and move equipment. - Ability to crawl under desks. - Ability to replace Ethernet cables at switches and wall ports. - Ability to lift or move equipment weighing up to 50 lbs. This job description may not be inclusive of all duties and responsibilities. Additional tasks may be assigned from time to time, or the scope of the job may change as needed by business demands. AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. ## About AST SpaceMobile ## Company Overview - **One-liner**: AST SpaceMobile is building the first and only space-based cellular broadband network accessible directly by standard, unmodified smartphones. - **Entity Type**: Public (Nasdaq: ASTS) - **Headquarters**: Midland, Texas, USA - **Founded**: 2017 - **Founders**: Abel Avellan ## Core Business - **Primary industry**: Space-based telecommunications / Satellite broadband - **Target customers**: B2B (mobile network operators), B2C (indirectly through MNOs), and government/defense agencies - **Mission**: To eliminate connectivity gaps faced by today’s nearly six billion mobile subscribers and bring broadband to the billions who remain unconnected using a space-based cellular network. ## Products & Services - **[SpaceMobile Network]**: A space-based cellular broadband network that delivers 4G/5G connectivity directly to standard smartphones without any hardware modifications, apps, or software updates. - **[BlueBird Satellites]**: The company’s commercial satellite constellation, designed to provide full broadband coverage globally. BlueBird satellites are among the largest commercial communications arrays in low Earth orbit. - **[BlueWalker 3]**: The prototype satellite used to demonstrate world-first voice, 5G, and video calls from space to ordinary phones. - **[Government & Defense Solutions]**: Tailored connectivity for tactical and public safety applications (e.g., FirstNet tests, government contracts). ## Market Standing - **Valuation/Market Cap**: Market capitalization exceeded $8 billion as of August 2024 (stock price ~$38.60). More recent figures are not publicly available but the company has raised over $2 billion as of Q2 2025. - **Key Metric (Total Funding)**: Over $2 billion raised (debt and equity) as of Q2 2025. - **Notable Investors/Partners**: Vodafone, Rakuten, American Tower, Samsung Next, Cisneros, Google (product partnership), AT&T, Verizon, FirstNet Authority. - **Growth Signals**: - Partnerships with nearly 60 mobile network operators covering ~3 billion combined subscribers. - Successfully completed first VoLTE voice calls, video calls, and 5G data connections using standard smartphones via satellite. - First public safety tests on FirstNet (Jan 2024) and first activation for government defense use cases (June 2025). - Commercial contract with Vodafone through 2034 for Europe and Africa. - 578 employees as of 2024; expanding manufacturing and office footprint globally. ## Competitive Advantages - **First-mover**: Only company offering direct-to-smartphone satellite broadband with no specialized hardware or software required. - **Patent Moat**: Over 3,800 patents and pending claims protecting proprietary technology. - **MNO Integration**: Deep partnerships with major global operators enable seamless integration with existing terrestrial networks. - **Satellite Scale**: BlueBird satellites feature large phased-array antennas (BlueWalker 3 array is 693 sq ft), providing a field of view over 300,000 sq miles. ## Strategic Focus - **Constellation Deployment**: Rapidly launching and operationalizing the BlueBird satellite fleet to start generating significant commercial revenue. - **Global Coverage Expansion**: Targeting full service across multiple continents, with a focus on remote and underserved regions. - **Government & Defense**: Broadening contracts for secure, tactical connectivity. - **Technology Advancement**: Continued R&D on next-generation satellite capabilities and network optimization. ## Why Work Here - **Culture**: Fast-growing company with a startup mindset; employees are encouraged to wear many hats and tackle meaningful challenges. - **Global Presence**: Offices in Midland (TX), Homestead (FL), Miami (FL), Lanham (MD), Tel Aviv, Barcelona, Edinburgh, Hyderabad, and other locations. - **Impact**: Opportunity to work on a historic transformation in global connectivity, directly connecting billions of people. - **Perks & Environment**: Nearly 500,000 sq ft of manufacturing and office facilities; emphasis on innovation, autonomy, and cross-disciplinary collaboration. - **Career Growth**: Open positions listed on Greenhouse; values proactive, passionate innovators. ## Sources 1. [AST SpaceMobile Official Website](https://ast-science.com) 2. [AST SpaceMobile Company Page](https://ast-science.com/company/) 3. [AST SpaceMobile Careers Page](https://ast-science.com/company/careers/) 4. [AST SpaceMobile Investor Relations](https://investors.ast-science.com/) 5. 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