---
title: 'Inkjet Technician at Dandy'
canonical: 'https://feeny.ai/job/inkjet-technician-dandy-united-states-provo-ut-a5tf4rgbnqpr'
type: 'job'
last_seen: '2026-09-11'
---

# Inkjet Technician at Dandy

- **Company:** [Dandy](https://feeny.ai/companies/dandy)
- **Location:** United States / Provo, UT
- **Employment:** full-time
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/dandy/9117f1ca-e3bf-4187-920e-17b146e1d159

## Job description

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Inkjet Technician – Production Location: Provo, Utah

## About the Role

We are seeking experienced Inkjet Technicians to support the operation, maintenance, troubleshooting, and continuous improvement of our industrial inkjet printing systems. This is a hands-on technical role for someone who understands how inkjet printers work—not simply how to operate them. The ideal candidate has significant experience troubleshooting industrial inkjet equipment in field service, manufacturing, or technical support environments. Former Field Service Engineers and Field Service Technicians from the industrial inkjet industry are strongly encouraged to apply. You will work closely with Production, Engineering, and R&D to maintain printer performance, resolve equipment and print-quality issues, execute maintenance and calibration procedures, and improve production reliability.

## What You'll Do

- Operate, maintain, troubleshoot, and repair industrial inkjet printing equipment.
- Diagnose technical issues involving:
- Printheads and jetting performance
- Ink delivery and fluid systems
- Electronics, sensors, cabling, and controls
- Motion systems, encoders, and mechanical alignment
- Printhead positioning, registration, and calibration
- Image-quality defects and print artifacts
- Perform printhead installation, replacement, alignment, cleaning, and recovery.
- Execute preventive maintenance and scheduled service procedures.
- Perform printer setup, calibration, and verification according to established procedures.
- Troubleshoot image-quality issues such as missing nozzles, banding, registration errors, density variation, and lines.
- Respond to equipment failures, identify root causes, and restore equipment to a controlled production state.
- Document repairs, maintenance activities, equipment conditions, and recurring issues.
- Follow and help improve SOPs, maintenance procedures, and troubleshooting guides.
- Support installation, qualification, and introduction of new printers, printheads, and equipment upgrades.
- Work with Engineering to escalate complex or recurring technical problems.
- Train production operators on proper equipment operation and basic maintenance.
- Participate in continuous-improvement efforts focused on uptime, reliability, print consistency, and yield.

## What We're Looking For

- 3+ years of hands-on experience with industrial inkjet printing equipment, preferably in field service, technical service, equipment engineering, or manufacturing support.
- Previous experience as an Inkjet Field Service Engineer, Field Service Technician, Printer Service Engineer, or Technical Support Engineer is highly preferred.
- Strong mechanical and electrical troubleshooting skills.
- Practical understanding of industrial inkjet printer architecture and print processes.
- Experience with several of the following:
- Industrial inkjet printheads
- Ink and fluid delivery systems
- Nozzle testing and printhead recovery
- Printer calibration and alignment
- Image-quality troubleshooting
- Sensors, electronics, and control systems
- Motors, encoders, and motion systems
- Mechanical troubleshooting and precision alignment
- Preventive maintenance and equipment diagnostics
- Experience with printheads or printing systems from manufacturers such as Epson, Seiko, Ricoh, Kyocera, Xaar, Konica Minolta, Fujifilm Dimatix, or similar technologies is a plus.

## Qualifications

- Associate degree, technical degree, military technical training, or equivalent industry experience preferred.
- Extensive relevant inkjet experience may substitute for formal education.
- Comfortable using hand tools, measurement equipment, and diagnostic tools.
- Able to troubleshoot complex equipment systematically and independently.
- Strong attention to detail and ability to work in a quality-controlled manufacturing environment.
- Ability to document technical work clearly and collaborate effectively with Production and Engineering teams.
- Willingness to learn new printing technologies, processes, and equipment.

What Makes Someone Successful in This Role The strongest candidates are technically curious and want to understand why a printer is behaving the way it is, rather than simply following operating instructions. You may be a particularly good fit if you have spent several years servicing industrial printers in the field and are interested in applying that experience in a manufacturing environment with deeper ownership of the equipment and process. The goal of this role is to build a production technical team capable of diagnosing problems, identifying root causes, and returning printers to production with minimal dependence on Engineering.

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit [Dandy Careers](https://www.meetdandy.com/careers/) for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our [Privacy Policy](https://www.meetdandy.com/privacy-policy/) and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting [Privacy Requests](https://www.meetdandy.com/privacy-requests/).

## About Dandy

## Company Overview
- **One-liner**: Dandy is a fully digital dental lab that provides AI-powered design, in-house manufacturing, and a free intraoral scanner to help dental practices streamline crowns, dentures, implants, aligners, and other restorations.
- **Entity Type**: Private (Series D funding led by Greenoaks and General Catalyst)
- **Headquarters**: New York, NY, United States
- **Founded**: 2020
- **Founders**: Daniel Hanover (Co-Founder); other co-founders not publicly named

## Core Business
- **Primary industry**: Dental laboratory services / Digital dentistry / Healthcare technology
- **Target customers**: B2B – dental practices, DSOs (Dental Service Organizations), and multi-location practices
- **Mission**: “Transform the antiquated $400 B global dental industry” by integrating scanning, design, and manufacturing into a seamless digital workflow [meetdandy.com](https://www.meetdandy.com/)

## Products & Services
- **Crowns & Bridges** (zirconia, eMax, PFM, metal, gold): Digital scan-to-mill restorations with 5‑day turnaround.
- **Implants**: Digital implant readiness workflow, scan bodies, and custom abutments.
- **Dentures & Partials**: Two‑appointment digital denture workflow with real‑time technician feedback.
- **Clear Aligners & Retainers**: Custom clear aligners, clear retainers, and wire retainers.
- **Splints & Sleep Apnea Devices**: NTI night guards, mandibular advancement devices.
- **Chairside Software**: Proprietary software that guides scanning step‑by‑step and enables real‑time chat/video with technicians.
- **Free Intraoral Scanner**: “World’s smartest intraoral scanner” provided at no cost to Dandy customers.
- **AI-Powered Quality Control & Design Engine (DANTE™)**: Biomimetic AI that detects scan issues in real time and automates restoration design.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Revenue exceeded $100 M within the first two years of launch; over 2 million patients have received a Dandy product [meetdandy.com](https://www.meetdandy.com/)
- **Total Funding**: $4.3 M (Seed round, 2019) with subsequent Series B (led by Greenoaks), Series C (led by General Catalyst, Human Capital, Aug 2022), and Series D (led by Greenoaks and General Catalyst) – exact amounts not disclosed [linkedin.com](https://www.linkedin.com/company/dandyofficial)
- **Notable Investors**: Greenoaks, General Catalyst, Human Capital
- **Growth Signals**:
  - Headcount: 1,132 employees (+62.9 % year-over-year) [linkedin.com](https://www.linkedin.com/company/dandyofficial)
  - International presence: Operates in 30 countries including Egypt, Canada, Costa Rica, South Africa, and the UK
  - Acquired competitor Neem (dental clear aligner company)
  - 78 active job postings as of mid‑2026

## Competitive Advantages
- **Fully integrated digital workflow**: The only dental lab combining scanning, AI design, and in‑house manufacturing (including proprietary robotics and 3D printing).
- **Free hardware lock‑in**: Providing a free intraoral scanner reduces upfront cost for dentists and creates a sticky ecosystem.
- **AI‑driven quality and speed**: Biomimetic design engine (DANTE) and real‑time scan review reduce remakes and chair time.
- **Rapid scale**: Reached $100 M revenue in two years and continues to grow headcount by >60 % annually.

## Strategic Focus
- **International expansion**: Building out sales and customer success teams in Spain, UK, and other markets.
- **New verticals**: Hiring “Founding Account Executive (New Vertical)” suggests expansion beyond core restoration products.
- **AI & automation**: Continued investment in machine learning for design, robotics for manufacturing, and computer vision for quality control.
- **Enterprise‑scale**: Developing solutions for large DSOs and multi‑location practices (“Built for the practitioner. Engineered for the enterprise”).

## Why Work Here
- **Culture & flexibility**: “Flexibility, built in” – Dandy offers remote‑first / hybrid work with tools and trust to work where productive [meetdandy.com](https://www.meetdandy.com/careers/).
- **Compensation**: Performance‑based bonuses and equity opportunities so employees share in company growth.
- **Engineering challenges**: Teams work on cutting‑edge robotics, machine learning, computer vision, and AI – significant opportunity for technical impact.
- **Rapid growth trajectory**: From $0 to $100 M revenue in two years; headcount doubling roughly every 18 months.
- **Values**: “Obsess over customers”, “Make a bias for action”, “Win as one”, “Deliver quality results”.
- **Notable perks**: Free intraoral scanner? (employee perk not specified), but the pace and technical autonomy are highlights.

## Sources
1. [meetdandy.com](https://www.meetdandy.com/)
2. [meetdandy.com/careers](https://www.meetdandy.com/careers/)
3. [linkedin.com/company/dandyofficial](https://www.linkedin.com/company/dandyofficial)
4. [indeed.com/cmp/Dandy](https://www.indeed.com/cmp/Dandy)
5. [jobs.ashbyhq.com/dandy](https://jobs.ashbyhq.com/dandy)

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