---
title: 'Inside Sales Associate at inKind'
canonical: 'https://feeny.ai/job/inside-sales-associate-inkind-austin-s2dnkt3rn2nv'
type: 'job'
last_seen: '2026-10-16'
---

# Inside Sales Associate at inKind

- **Company:** inKind
- **Location:** Austin, TX
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/inkind/jobs/5438168008

## Job description

Role Summary:

The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating meaningful first impressions and guiding potential partners through the start of their journey with inKind. The goal of the Inside Sales Associate is to engage with restaurant owners/operators who have expressed interest by assessing their eligibility and moving qualified opportunities seamlessly into the next stage of the sales process. In this role, you will play a key part in supporting company growth by responding to inbound applications, conducting discovery conversations, and ensuring every prospective partner experiences inKind’s value from the very first touchpoint.

Who Thrives Here:

People who thrive in this role tend to:

- Take ownership and follow through relentlessly, driving work forward and closing loops even when direction is evolving or ambiguous
- Communicate clearly and build strong relationships, working effectively with both restaurant partners and internal teams to move opportunities forward
- Stay composed and solution-oriented under pressure, approaching challenges with resilience and a bias toward action
- Learn quickly and test new approaches, using feedback and experimentation to continuously improve results
- Stay focused on outcomes, bringing persistence and energy to long sales cycles and doing the work required to move deals forward

Responsibilities/Essential Functions:

- Respond promptly to inbound interest, qualifying fit, and ensuring a smooth transition through the sales funnel
- Evaluate inbound leads based on defined criteria (concept type, financial health, location, etc) to determine partnership readiness
- Conduct discovery conversations with potential partners to understand their needs, business goals, and alignment with inKind’s offerings
- Maintain an organized and up-to-date pipeline of inbound opportunities in Salesforce, ensuring all stages and communications are accurately tracked
- Identify bottlenecks or inefficiencies within the inbound lead process and propose enhancements to improve outcomes
- Review and follow up with previous or inactive leads that may be newly qualified or re-interested
- Own administrative tasks related to inbound pipeline management, such as data hygiene, tracking KPIs, and reporting on lead conversion rates
- Provide feedback on inbound lead quality and trends to improve marketing campaigns and demand generation efforts.

Minimum Qualifications:

- 1+ years in an Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaS
- Excellent written and verbal communication skills and the ability to build relationships quickly
- Salesforce and Outreach experience or comparable CRM or email automation software

Preferred Qualifications:

- Experience working with restaurants or food-related entities/clients
- Experience in a start-up environment is a plus

Work Environment:

- The candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment
- This position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas

Some of our Benefits:

- Generous PTO and company holiday policy + company paid Short Term Disability
- 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
- Child Care Benefits and generous parental leave
- Dog-friendly workspace in a secure building with great views of downtown Austin
- Daily lunches and snacks for in-office team members

Salary:

- $70,000 base + $36,000 OTE, uncapped

Who we are:

inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.

Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.

Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.

inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.

By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our [Privacy Policy](http://inkind.com/privacy). For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.

## About inKind

## Company Overview
- **One-liner**: inKind is a hospitality fintech platform that lets diners earn 20% back at thousands of restaurants while providing growth capital to restaurant operators.
- **Entity Type**: Private (multiple funding rounds; $458.6M total funding)
- **Headquarters**: Austin, Texas, USA
- **Founded**: 2018 (company traces roots to a restaurant incubator started in 2013/2016)
- **Founders**: Not publicly disclosed

## Core Business
- Primary industries: Hospitality, Fintech, Restaurant Technology
- Target customers: B2B (independent restaurants and hospitality groups) and B2C (diners)
- Mission: “Support restaurants and connect consumers with experiences that enrich their everyday moments and commemorate their landmarks.”

## Products & Services
- **inKind App**: A mobile app that allows diners to pay their restaurant bill seamlessly and earn 20% back on every purchase. Users can also link their best dining rewards credit card to double dip. The app offers exclusive access to perks, offers, and events.
- **inKind Funding**: A unique funding model where inKind provides capital to restaurants in exchange for future credit. This model helps restaurants grow while creating a flywheel of diner engagement.
- **Gift Cards & Rewards**: High-dollar gift cards sold to guests, driving traffic to partner restaurants.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total funding of $458.6M across 12 rounds (LinkedIn data)
- **Notable Investors/Partners**: Partners include celebrated restaurant groups like José Andrés and Michael Mina, as well as thousands of independent restaurants nationwide. Specific investors are not publicly listed in available sources.
- **Growth Signals**: Over 4.5 million app store downloads, 75,000+ reviews with a 4.9 rating, $100 million rewarded to guests so far. Headcount grew 27.1% year-over-year to 140 employees. Active job postings increased 300% year-over-year. Expanding sales teams into multiple new cities (Phoenix, Charlotte, Minneapolis, etc.).

## Competitive Advantages
- **Win-Win Model**: Restaurants receive growth capital without traditional debt; diners earn meaningful rewards, creating a self-reinforcing ecosystem.
- **High User Engagement**: Exceptional app store rating (4.9) and large user base indicate strong product-market fit.
- **Curated Restaurant Network**: Partnerships with top-tier chefs and beloved local spots provide a differentiated dining discovery experience.
- **Data & Technology**: A dedicated engineering team (Senior React Native, Platform, Data Engineer AI) building a seamless payment and rewards platform.

## Strategic Focus
- **Geographic Expansion**: Actively hiring Account Executives for new markets (Phoenix, Charlotte, Tampa, San Diego, etc.) to grow the restaurant partner network.
- **Engineering & Product Investment**: Hiring senior software engineers (React Native, Platform) and a Data Engineer (AI) to enhance the app and data capabilities.
- **Security & Compliance**: Adding a Senior Director of Security & Compliance, signaling a focus on enterprise-grade infrastructure and regulatory readiness.
- **Operational Enablement**: A new Senior Director of Partner Operations & Enablement to scale restaurant partnerships.

## Why Work Here
- **Culture**: Collaborative, cross-functional environment with values like “Triple Win,” “Speak Up,” “Share a Meal,” and “Try. Listen. Iterate.” Emphasis on celebrating achievements and continuous learning.
- **Work Model**: Hybrid workspace in Austin, TX – employees typically on-site 3.5 days a week. Remote roles available for some sales positions.
- **Perks**: Daily company-provided lunches, unlimited snacks, dog-friendly office, free parking & fitness center, unlimited vacation policy, 401K plan, childcare policy & paid parental leave, short-term disability insurance, company-provided Apple devices.
- **Engineering Culture**: Modern tech stack (React Native, Braze, data engineering) with a focus on building a high-quality, scalable platform. The team is relatively small (35 product + tech employees), offering significant ownership and impact.

## Sources
1. [inkind.com/careers](https://inkind.com/careers)
2. [inkind.com](https://inkind.com/)
3. [job-boards.greenhouse.io/inkind](http://job-boards.greenhouse.io/inkind)
4. [builtin.com/company/inkind](https://builtin.com/company/inkind)
5. [linkedin.com/company/inkindcapital](https://www.linkedin.com/company/inkindcapital)

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