---
title: 'Inside Sales Center Agent - Lexington, KY at Andersen Corporation/Renewal by Andersen'
canonical: 'https://feeny.ai/job/inside-sales-center-agent-lexington-ky-andersen-corporation-renewal-by-andersen-xq4g8r7fjzkt'
type: 'job'
last_seen: '2026-09-19'
---

# Inside Sales Center Agent - Lexington, KY at Andersen Corporation/Renewal by Andersen

- **Company:** Andersen Corporation/Renewal by Andersen
- **Location:** Lexington, KY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-21
- **Last confirmed live:** 2026-09-19
- **Apply:** https://jobs.lever.co/andersencorp/185d9313-481b-4e39-8207-d16e34264900

## Job description

Join our Renewal by Andersen of Lexington, KY Inside Sales Center Team! RbA is the exclusive start-to-finish retail window and patio door replacement division of Andersen Corporation -the most recognized window brand in North America. We are currently seeking four motivated and customer-focused Call Center Agents to join our growing team.

Available Schedules Position 1 Monday – Friday 8:30 AM – 5:30 PM Position 2 Tuesday – Saturday 8:30 AM – 5:30 PM Both scheduled positions are full-time, 40 hours per week, with two days off each week. Occasional flexibility may be required based on business needs.

## Compensation & Benefits

Base Pay: $20 per hour Monthly Bonus Opportunity: Up to $1,000 Paid Time Off 12 Paid Holidays Health Insurance Dental Insurance Vision Insurance Life Insurance Opportunities for professional development, training, and career advancement

## Qualifications

1–2 years of call center or customer service experience preferred Strong ability to work independently and stay self-motivated Excellent active listening and communication skills Detail-oriented with strong organizational abilities Positive attitude with strong problem-solving skills Energetic, versatile, and highly motivated

## Basic proficiency in Microsoft Office

## Key Responsibilities

Make inbound and outbound calls and send text messages to leads and existing customers to schedule in-home design consultation appointments Follow provided scripts and processes to accurately set qualified appointments Maintain accurate customer records and appointment details within internal databases Support Design Consultants by ensuring appointment information is complete and properly documented Deliver exceptional customer service to both internal and external customers in alignment with Renewal by Andersen’s Signature Service Program Represent the company professionally and positively in every customer interaction

This role is ideal for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in creating an outstanding customer experience from the very first interaction.

## About Andersen Corporation/Renewal by Andersen

## Company Overview
- **One-liner**: Andersen Corporation is a leading North American manufacturer of windows, doors and related products, operating a portfolio of brands that includes Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ.
- **Entity Type**: Private (no public ticker or funding rounds disclosed)
- **Headquarters**: Not publicly available in the provided sources (major administrative facilities include Bayport, Minnesota, and a service office at 9900 Jamaica Ave S for Renewal by Andersen)
- **Founded**: Not publicly available in the provided sources
- **Founders**: Not publicly available in the provided sources

## Core Business
- Primary industry: Residential and light commercial building products (windows, doors, entry systems)
- Target customers: New residential builders, homeowners (home improvement/remodeling), light commercial contractors; operates both B2B (builders, contractors) and B2C (direct-to-homeowner via Renewal by Andersen)
- Mission or purpose statement: “We see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their dreams, for our communities to be stronger and for everyone to have a healthier, happier place to live.” [andersenwindows.com](https://www.andersenwindows.com/about)

## Products & Services
- **[Andersen Windows & Doors]**: Full line of new-construction windows, patio doors, and entry doors for residential and light commercial projects. Known for quality and innovation (e.g., Fibrex® composite material). Available through dealers and contractors. [andersenwindows.com](https://www.andersenwindows.com/about)
- **[Renewal by Andersen]**: Full-service replacement window and patio door division. Provides custom-manufactured windows with professional installation, a design consultation, and a limited warranty. The most awarded window and patio door manufacturer brand in the U.S. by J.D. Power (six consecutive years). [renewalbyandersen.com](https://www.renewalbyandersen.com/)
- **[Ensemble® Entry Doors]**: Custom-designed entry doors available in 38 styles with multiple customization options, offered through Renewal by Andersen. [renewalbyandersen.com](https://www.renewalbyandersen.com/)
- **[Fenetres MQ]**: Brand serving the Canadian market. [andersenwindows.com](https://www.andersenwindows.com/about)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Over 12,000 employees and described as “the largest North American window and door manufacturer” [andersenwindows.com](https://www.andersenwindows.com/about); the Renewal by Andersen division states it is “the full-service replacement window division of the largest and oldest window and door manufacturer in North America” [renewalbyandersen.com/careers](https://www.renewalbyandersen.com/careers/what-we-do)
- **Notable Investors/Partners**: Not publicly available; the company is independently owned.
- **Growth Signals**: Average employee tenure of over 10 years indicates strong retention and stability [careers.andersencorp.com](https://careers.andersencorp.com/en_US/careers/WhoWeAre); 12-time ENERGY STAR Partner of the Year [renewalbyandersen.com/careers](https://www.renewalbyandersen.com/careers/what-we-do); Renewal by Andersen has received the highest number of J.D. Power Awards for Window and Patio Doors among manufacturer brands [renewalbyandersen.com](https://www.renewalbyandersen.com/).

## Competitive Advantages
- **Brand Trust**: Rated “America’s most loved brand of windows and doors” in 2022 surveys of U.S. realtors, contractors, builders, and homeowners [andersenwindows.com](https://www.andersenwindows.com/about)
- **Vertical Integration & Custom Manufacturing**: Renewal by Andersen controls the full process from design consultation to custom manufacturing and professional installation, creating a seamless homeowner experience.
- **Innovative Materials**: Proprietary Fibrex® composite combines the strength of wood with the low maintenance of vinyl.
- **Scale & Distribution**: As the largest North American window and door manufacturer, Andersen has extensive dealer and contractor networks across the U.S. and Canada.
- **Sustainability Leadership**: 12-time ENERGY STAR Partner of the Year underscores a commitment to energy-efficient products.

## Strategic Focus
- **Energy Efficiency & Sustainability**: Continued investment in ENERGY STAR-certified products and environmental responsibility.
- **Customer Experience**: Emphasis on delivering “surprise and delight” to homeowners through a signature service process (Renewal by Andersen). [renewalbyandersen.com/careers](https://www.renewalbyandersen.com/careers/what-we-do)
- **Employee Development**: Focus on career growth, tuition reimbursement, leadership development programs, and Business Impact Groups to foster inclusion and skill-building. [careers.andersencorp.com](https://careers.andersencorp.com/en_US/careers/WhoWeAre)

## Why Work Here
- **Culture & Stability**: The company emphasizes a people-first culture where “everyone is welcome here, and everyone contributes to our success.” Average employee tenure exceeds 10 years. [careers.andersencorp.com](https://careers.andersencorp.com/en_US/careers/WhoWeAre)
- **Benefits**: Comprehensive package includes medical/dental/vision coverage, 401(k) with company match and profit sharing, paid parental leave, tuition reimbursement, paid time off, employee assistance programs, and more. [careers.andersencorp.com](https://careers.andersencorp.com/en_US/careers/WhoWeAre)
- **Work Environment**: Roles range from manufacturing and field installation to corporate and retail/events. The company has locations across the U.S. (and Canada via Fenetres MQ). Remote/hybrid policy not explicitly stated in provided sources, but many field and office positions exist.
- **Growth Opportunities**: Leadership development programs, tuition reimbursement, and Business Impact Groups support internal mobility and advancement.

## Sources
1. [careers.andersencorp.com - Who We Are](https://careers.andersencorp.com/en_US/careers/WhoWeAre)
2. [jobs.lever.co/andersencorp - Andersen Corporation Job Listings](https://jobs.lever.co/andersencorp)
3. [andersenwindows.com - About Andersen](https://www.andersenwindows.com/about)
4. [renewalbyandersen.com - Homepage](https://www.renewalbyandersen.com/)
5. [renewalbyandersen.com/careers - What We Do](https://www.renewalbyandersen.com/careers/what-we-do)

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