--- title: 'Inside Sales - Reactivation Specialist at ZipRecruiter' canonical: 'https://feeny.ai/job/inside-sales-reactivation-specialist-ziprecruiter-phoenix-t7011z2z6t9m' type: 'job' last_seen: '2026-09-11' --- # Inside Sales - Reactivation Specialist at ZipRecruiter - **Company:** ZipRecruiter - **Location:** Phoenix, AZ - **Posted:** 2024-10-15 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/ziprecruiter/jobs/6330874 ## Job description We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: Want to work for a fast-growing, profitable, and financially stable tech company, who means it when they say "work-life balance is important"? If so, come to ZipRecruiter! At ZipRecruiter, we're committed to helping our customers achieve success in their recruitment efforts. We've purposefully transitioned to a Customer Success vs Customer Support focus. Any veteran support rep will attest to the added value reactive support can have on the success of the customer experience. We've taken that a step further by creating this specialized role wherein we focus on the retention of our customers by addressing any and all concerns and working alongside the customer to solve them. The Reactivation Specialist will be responsible for contacting accounts that have canceled their daily job advertisements. Their primary role will be to engage and prospect decision makers to re-open former paying Usage accounts. ZipRecruiter’s world-class training program, known internally as Dev Bay, is designed to set you up for long-term success at ZipRecruiter and beyond. We don’t just encourage development, we live it. Upon starting in a sales role, you’ll begin with one week of new-hire onboarding, followed by 7 weeks of in-depth, hands-on, and highly rigorous sales training. This includes structured learning, consistent role playing, and live call practice to ensure you’re building real-world skills from day one. The goal is to prepare you for a seamless transition into a full quota-carrying role within your department. While you are eligible to earn commission during Dev Bay, the primary focus is on mastering a strong foundation of skills that will enable you to exceed your goals not just early on, but throughout your entire career. Key Focuses: - Hit or exceed your monthly reactivation quota - Making 60+ phone calls (12+ conversations) per day to assigned leads - Run call and email campaigns to reactivate accounts Minimum Requirements: - B2B, B2C sales experience preferred - Track record of meeting, exceeding goals, quotas - High need for achievement and competition, loves to compete and win - Enthusiastic, optimistic and certain of victory, unfazed by rejection - Coachable, listens to and implements advice from manager - Strong organization and time management skills - Easily builds rapport and establishes relationships with prospects - Listens patiently, will probe and clarify to get a real sense of customer's needs - Resourceful, goes over, under, around and through obstacles to achieve success - Bachelor Degree preferred but not required - Must be located in the Phoenix, AZ metro area - Regular, reliable, and predictable attendance, along with consistent adherence to scheduled work hours, is an essential requirement of this position As part of our team you’ll enjoy: - Competitive salary - Exceptional benefits package - Flexible Vacation & Paid Time Off - Employer-matched 401(k) plan - A fun environment where work-life balance is valued The US base pay for this position is $15.39 per hour. In addition to the base hourly rate, this role is eligible for a target commission of $27,720.00 annually (based on full-time hours and 100% quota attainment). Your actual compensation will vary based on performance against sales targets. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice ## About ZipRecruiter ## Company Overview - **One-liner**: ZipRecruiter operates a leading AI-powered online employment marketplace that actively connects job seekers with employers. - **Entity Type**: Public (NYSE: ZIP) - **Headquarters**: Santa Monica, California, USA (with additional offices in Phoenix, Arizona; London, UK; Tel Aviv, Israel) - **Founded**: 2010 - **Founders**: Ian Siegel, Joe Edmonds, Ward Poulos, Adam Tichauer ## Core Business - **Primary industry**: Online employment marketplace / human resources technology - **Target customers**: B2B (employers of all sizes, from SMBs to enterprises) and B2C (job seekers) - **Mission or purpose statement**: “To actively connect people to their next great opportunity.” ## Products & Services - **ZipRecruiter Marketplace**: An AI-powered two-sided platform where employers post jobs and receive matched candidate recommendations, and job seekers find relevant roles and get real-time application status updates. (SaaS / Marketplace) - **Phil (AI Career Advisor)**: An AI-driven assistant that personalizes the job seeker experience by recommending opportunities and providing guidance. (AI / Software) - **Employer Tools**: Suite of hiring solutions including job distribution, candidate screening, and analytics dashboards. (SaaS) ## Market Standing - **Valuation/Market Cap**: Not publicly available in the provided sources (refer to public stock listings for current market cap). - **Key Metric**: Annual revenue reported in SEC filings (10‑K for fiscal year ended December 31, 2025 is available); the company employed over 800 people as of that date. - **Notable Investors/Partners**: The company is publicly traded; notable early investors include institutional venture capital firms (specific names not provided in search results). - **Growth Signals**: - Over 4.9 million businesses have used ZipRecruiter for hiring, and 172 million+ job seekers have used the platform. - #1 rated hiring site in the U.S. and #1 rated job search app on iOS and Android. - Recognized by Comparably, Newsweek (“Most Loved Workplaces” 2023), and Great Place to Work (2025). - Maintains a remote/hybrid workforce and offices in multiple locations. ## Competitive Advantages - **AI‑powered matching technology**: Advanced deep‑learning NLP trained on billions of interactions continuously improves the relevance of job recommendations for both sides of the marketplace. - **Network effects**: A large, active user base creates a virtuous cycle that attracts more employers and job seekers. - **Brand recognition**: Consistently ranked as the #1 job site in the U.S., with high trust among job seekers and employers. ## Strategic Focus - Continued investment in AI and machine learning to enhance matching accuracy and user experience. - Scaling the marketplace by attracting more employers and job seekers, particularly in enterprise and staffing segments. - Expanding remote‑work capabilities and maintaining a flexible, hybrid workforce to attract top talent. ## Why Work Here - **Culture & Values**: The company emphasizes “fearless builders,” “excellence without egos,” inclusion, and belonging. Employee‑led groups and a safe environment for risk‑taking are core. - **Work Flexibility**: Remote‑friendly for many roles; collaboration weeks are held several times a year to bring teams together in person. Offices are open in Santa Monica, Phoenix, and London. - **Compensation & Perks**: Competitive compensation packages, health benefits, financial wellness resources, ample time off, and a stocked kitchen at offices. - **Recognition**: Named a “Great Place to Work” (2025) and “Most Loved Workplace” (Newsweek 2023). Over half of leadership positions are filled internally, reflecting a commitment to career development. - **Engineering Culture**: Focus on big data, machine learning, full‑stack development, and site reliability; many remote and on‑site engineering roles open (Senior Software Engineer, ML, Big Data, etc.). ## Sources 1. [sec.gov – ZipRecruiter 10‑K Filing (FY2025)](https://www.sec.gov/Archives/edgar/data/1617553/000161755326000025/ziprecruiterinc_20260225x.pdf) 2. [ziprecruiter.com – About Us](https://www.ziprecruiter.com/about) 3. [ziprecruiter.com – Careers](https://www.ziprecruiter.com/careers) 4. [greenhouse.io – ZipRecruiter Job Board](http://job-boards.greenhouse.io/ziprecruiter) 5. [linkedin.com – ZipRecruiter Company Page](https://www.linkedin.com/company/ziprecruiter) ## Other roles at ZipRecruiter - [Sr. Manager, Decision Science](https://feeny.ai/job/sr-manager-decision-science-ziprecruiter-santa-monica-h45vqrzrwsmf) — Santa Monica, CA - [Sales Compensation Manager](https://feeny.ai/job/sales-compensation-manager-ziprecruiter-new-york-fq1gm2k4qy70) — New York, NY - [Sr. Product Manager, SMB](https://feeny.ai/job/sr-product-manager-smb-ziprecruiter-santa-monica-p39jjp39dvjg) — Santa Monica, CA - [Lead Product Manager, Employer Acquisition](https://feeny.ai/job/lead-product-manager-employer-acquisition-ziprecruiter-santa-monica-x25v40wyw826) — Santa Monica, CA - [Staff Machine Learning Engineer, Recommendations](https://feeny.ai/job/staff-machine-learning-engineer-recommendations-ziprecruiter-santa-monica-mm4b5342grnv) — Santa Monica, CA - [Lead Executive Administrative Partner](https://feeny.ai/job/lead-executive-administrative-partner-ziprecruiter-santa-monica-h2w86bs8xegm) — Santa Monica, CA - [Inside Sales - MidMarket Account Manager](https://feeny.ai/job/inside-sales-midmarket-account-manager-ziprecruiter-phoenix-php7ypx4016s) — Phoenix, AZ - [Trust & Safety Associate](https://feeny.ai/job/trust-safety-associate-ziprecruiter-phoenix-gn95tgb9c4aw) — Phoenix, AZ - [Engineering Manager, Big Data](https://feeny.ai/job/engineering-manager-big-data-ziprecruiter-remote-4t25mfhk7g09) - [Engineering Manager, Machine Learning](https://feeny.ai/job/engineering-manager-machine-learning-ziprecruiter-remote-pvcne9wd2w73)