---
title: 'Inside Sales Representative at Alarm.com'
canonical: 'https://feeny.ai/job/inside-sales-representative-alarm-com-bogota-gaewspg7e9me'
type: 'job'
last_seen: '2026-11-08'
---

# Inside Sales Representative at Alarm.com

- **Company:** Alarm.com
- **Location:** Bogotá, Colombia
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-08
- **Apply:** https://job-boards.greenhouse.io/alarmcom/jobs/8920295002

## Job description

Inside Sales – LATAM

Work Arrangement: 4 days in office / 1 day hybrid

Travel Requirements: Up to 20% travel across Latin America

Position Summary

The Inside Sales will serve as the regional extension of the HQ Partner Success team for Latin America. The role will proactively engage dealers and prospective partners, serve as a consistent and professional point of external communication between HQ, Sales, and the regional dealer network, expand partner coverage, identify commercial opportunities, drive product adoption, and provide actionable dealer insights to HQ and the regional Sales organization.

Using dealer data, purchase history, product adoption and engagement information, this role will identify priority partners, conduct targeted outreach, understand business needs and barriers, qualify opportunities, and connect dealers with the appropriate Sales, Marketing, Support, Operations or HQ teams.

This is a commercially focused partner engagement role but does not replace the responsibilities of Sales/BDMs. Sales remains responsible for pricing, negotiations, pipeline ownership, contracts and closing.

## Key Responsibilities

- Proactively engage existing, inactive and prospective dealers across Latin America.
- Segment and prioritize dealers based on activity, purchase history, product adoption and opportunity.
- Identify reactivation, expansion, cross-sell and new product adoption opportunities.
- Conduct targeted outbound campaigns and dealer follow-up.
- Follow up on previous purchases, inventory and potential reorder opportunities.
- Identify barriers to adoption such as pricing, inventory, training, awareness or demand.
- Qualify commercial opportunities and route them to the appropriate Sales/BDM.
- Promote new products, services, features, training and partner initiatives.
- Coordinate with Marketing to activate relevant campaigns and content.
- Provide administrative and reporting support, preparing sales, pipeline and dealer activity reports
- Maintain accurate dealer and contact information in SFDC.
- Track outreach, engagement, opportunities, follow-up and outcomes.
- Provide HQ with regional dealer feedback, trends and actionable insights.
- Coordinate with Sales, Marketing, Operations, Product and Support to ensure appropriate follow-up.
- Travel across the region (up to 20%) to visit dealers.

## Key Performance Indicators

- Dealer coverage and engagement
- Outreach activity and response rates
- Qualified opportunities generated for Sales
- Dealer reactivation opportunities
- Product/service adoption growth
- Partner participation in training and initiatives
- Follow-up and action-item completion
- Communication reach and engagement
- Dealer data accuracy
- International sales growth indicators in partnership with Sales

## Qualifications

- Education — Bachelor's degree in Business Administration, Sales, International Business, Marketing, Communications or a related field — or equivalent professional experience.
- 3+ years of experience in inside sales, partner/channel management, account management, customer success or a related commercial role.
- B2B, dealer, distributor or technology experience preferred.
- Excellent external communication skills — written and verbal — with the ability to represent the company professionally across different countries and cultures.
- Experience preparing reports and tracking, with strong attention to detail and organizational skills.
- Strong outbound communication and relationship-building skills.
- Ability to analyze data and identify commercial opportunities.
- Highly organized with strong follow-up and coordination skills.
- Comfortable working across multiple countries and cultures.
- Fluent in Spanish and English; Portuguese is a plus.
- Willingness and ability to travel within the region (up to 20%).

Tools & Technology

- Salesforce (CRM) — dealer records, tracking and reporting.
- Microsoft Office Suite — Excel, PowerPoint, Outlook.

WHY WORK FOR [ALARM.COM](http://www.alarm.com)?

- Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
- Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the [Alarm.com](http://www.alarm.com) team!
- Gain well rounded experience: [Alarm.com](http://www.alarm.com) offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.

## COMPANY INFO

[Alarm.com](http://www.alarm.com) is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on [Alarm.com](http://www.alarm.com)'s technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. [Alarm.com](http://www.alarm.com)'s common stock is traded on Nasdaq under the ticker symbol ALRM. [Alarm.com](http://www.alarm.com) delivers serious security for serious people.

For more information, please visit [www.alarm.com](http://www.alarm.com).

[Alarm.com](http://www.alarm.com) is an Equal Opportunity Employer

Employer of Record Notice: In certain countries, Alarm.com hires through Deel (or one of its affiliates) as Employer of Record. If applicable to this role, your employment agreement will be with Deel, which will administer payroll, benefits, and local employment compliance, while you work as part of the Alarm.com team.

JR106191

## About Alarm.com

## Company Overview
- **One-liner**: Alarm.com is the leading cloud-based platform for intelligently connected properties, providing IoT solutions for security, video analytics, energy management, and automation to residential and commercial markets.
- **Entity Type**: Public (NASDAQ: ALRM)
- **Headquarters**: Tysons, Virginia, USA
- **Founded**: 2000 (spun out of MicroStrategy)
- **Founders**: Not publicly disclosed as a single founder; the company was spun out of MicroStrategy (now Strategy Inc.)

## Core Business
- **Primary industry/industries**: IoT, Smart Home & Business Security, Video Analytics, Energy Management, Access Control
- **Target customers**: B2B (service provider partners who resell to residential, multi-family, small business, enterprise commercial, and energy utility markets)
- **Mission or purpose statement**: To make properties safer, smarter, and more efficient through an intelligent, cloud-based platform.

## Products & Services
- **Alarm.com Platform (SaaS)**: The core cloud-based platform enabling remote control, home automation, alarm monitoring, and intelligent analytics. Processes over 365 billion data points from 170+ million connected devices annually.
- **Interactive Security**: Cloud-based security monitoring with mobile app control.
- **Video Monitoring & Analytics**: Smart cameras, video recorders, and AI-powered video analytics (including active shooter detection).
- **Energy Management**: Smart thermostats, grid management solutions for electric utilities, and energy efficiency tools.
- **Access Control**: Cloud-managed door locks and entry systems for commercial and multi-family properties.
- **Water Management**: Leak detection and water shut-off solutions.
- **Personal Safety & Emergency Response**: Data-rich emergency response solutions and personal safety devices.
- **Vehicle & Fleet Management**: Connected vehicle solutions.
- **Hardware**: Connected devices sold to service providers, including video cameras, video recorders, gunshot detection sensors, gateway modules, and smart thermostats.

## Market Standing
- **Valuation/Market Cap**: $3.3 billion (as of mid-2026) [linkedin.com](https://www.linkedin.com/company/alarm-com)
- **Annual Revenue**: $1.0112 billion (FY 2025) [sec.gov](https://www.sec.gov/Archives/edgar/data/1459200/000110465926047877/tm266507d2_ars.pdf)
- **Key Metric**: SaaS and license revenue of $689.4 million in 2025 (10.1% CAGR from 2023-2025) [sec.gov](https://www.sec.gov/Archives/edgar/data/1459200/000110465926047877/tm266507d2_ars.pdf)
- **Notable Investors/Partners**: TCV (Technology Crossover Ventures) led Series B; ABS Capital Partners led Series A; service provider partners include thousands of independent security dealers globally.
- **Growth Signals**: Trusted by over 6 million people; operates in 30 countries; net income grew to $132.6 million in 2025; acquired CHeKT in February 2025; headcount of 2,058 full-time employees as of Dec 2025 [sec.gov](https://www.sec.gov/Archives/edgar/data/1459200/000110465926047877/tm266507d2_ars.pdf); active job postings: 78+ [job-boards.greenhouse.io](https://job-boards.greenhouse.io/alarmcom)

## Competitive Advantages
- **Scale & Data Moat**: Processes 365+ billion data points from 170+ million connected devices, creating a massive, defensible data advantage.
- **Service Provider Network**: A global network of thousands of trusted, independent service provider partners who sell, install, and support the platform—creating high switching costs and a strong distribution channel.
- **Long Customer Relationships**: Service contracts typically span 3-5 years with residential and commercial property owners, providing recurring, predictable revenue.
- **Multi-Industry Reach**: Addresses residential, multi-family, small business, enterprise commercial, and energy utility markets from a single platform.
- **Proven Financial Model**: Consistent SaaS revenue growth (10.1% CAGR), strong net income, and positive adjusted EBITDA ($206M in 2025).

## Strategic Focus
- **Platform Expansion**: Continuing to add new solution categories (active shooter detection, water management, grid management) to deepen the value for existing subscribers.
- **International Growth**: Expanding operations across 30+ countries, with recent acquisitions and office openings in Europe, Asia, and Latin America.
- **AI & Analytics**: Investing heavily in video analytics, AI-driven insights, and data-rich emergency response to differentiate offerings.
- **Enterprise & Commercial**: Growing the enterprise commercial and multi-family segments beyond the core residential base.

## Why Work Here
- **Culture**: Collaborative, informal work environment focused on innovation at the intersection of cloud computing, IoT, mobile access, and big data [alarm.com](https://alarm.com/careers/).
- **Work Policy**: In-office model; employees work from physical offices. Multiple locations across the US (Tysons, VA; San Diego, CA; Boston, MA; Austin, TX; Centennial, CO; Bloomington, MN; Liberty Lake, WA) and globally (Poland, Canada, Taiwan, Colombia, Spain, Netherlands, Latvia, Brazil, Australia) [builtin.com](https://builtin.com/company/alarmcom).
- **Compensation & Benefits**: 100% paid medical insurance for employees; 401(k) with employer match; paid time off starting at 4 weeks; employee stock purchase plan; performance bonuses; tuition assistance; internal training academy [alarm.com](https://alarm.com/careers/).
- **Wellness & Perks**: $200/month for employees who waive health insurance; health savings account; gym discounts; sponsored fitness classes; lifestyle spending account ($300/year for wellness); free meditation app; virtual healthcare; family care benefits (back-up care, dependent care search) [sec.gov](https://www.sec.gov/Archives/edgar/data/1459200/000110465926047877/tm266507d2_ars.pdf).
- **Engineering Culture**: Heavy emphasis on R&D (1,150 of 2,058 employees in R&D); opportunities to work on mission-critical IoT systems used by millions daily; internal development tracks and career growth programs [sec.gov](https://www.sec.gov/Archives/edgar/data/1459200/000110465926047877/tm266507d2_ars.pdf).
- **Diversity & Inclusion**: Employee community groups including "Belonging" and "Women in Tech"; commitment to equal opportunity and inclusive hiring [sec.gov](https://www.sec.gov/Archives/edgar/data/1459200/000110465926047877/tm266507d2_ars.pdf).
- **Employer Rating**: 3.6/5.0 on LinkedIn (526 reviews), with work-life balance rated 3.8 and culture rated 3.6 [linkedin.com](https://www.linkedin.com/company/alarm-com).

## Sources
1. [Alarm.com Careers Page](https://alarm.com/careers/)
2. [LinkedIn Company Profile](https://www.linkedin.com/company/alarm-com)
3. [Built In Company Profile](https://builtin.com/company/alarmcom)
4. [Alarm.com 2025 Annual Report (SEC)](https://www.sec.gov/Archives/edgar/data/1459200/000110465926047877/tm266507d2_ars.pdf)
5. [Alarm.com Jobs on Greenhouse](http://job-boards.greenhouse.io/alarmcom)

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