---
title: 'Inside Sales Representative, Fluentstream at Ooma'
canonical: 'https://feeny.ai/job/inside-sales-representative-fluentstream-ooma-united-states-vnbsxj2hrpny'
type: 'job'
last_seen: '2026-09-04'
---

# Inside Sales Representative, Fluentstream at Ooma

- **Company:** Ooma
- **Location:** United States
- **Compensation:** $80k–$100k
- **Work type:** remote
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/ooma/jobs/5203241007

## Job description

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

About FluentStream:

FluentStream is a fast-growing provider of cloud-based communication solutions designed for small and medium-sized businesses. We empower businesses with a modern, enterprise-grade phone system that's easy to use, reliable, and cost-effective. As a preferred vendor for various franchise networks and business communities, we help organizations streamline their communications while delivering exceptional customer experiences.

About the Role:

We're looking for a motivated, results-driven Inside Sales Representative to join our growing sales team. This role is a great fit for someone with 2+ years of sales experience who's ready to build a foundation in consultative, solution-based selling within the UCaaS space.

As an Inside Sales Representative, you'll spend much of your time building pipeline through outbound prospecting, while also managing inbound leads as they come in, guiding prospects from first contact through qualification, discovery, and close. This role owns the full sales cycle for smaller opportunities (typically 10 users and under), moving fast from first contact to close, while larger or more complex opportunities are handed off to the Account Executive team. You'll develop your consultative selling skills daily while playing a key role in driving new business for FluentStream.

What You’ll Do:

- Prospect and qualify new business opportunities through a consistent outbound cadence (calls, email) combined with inbound leads generated by marketing campaigns
- Complete a consistent volume of daily outbound touches (50 per day on average) to build and nurture a healthy pipeline
- Conduct discovery conversations to understand customer challenges, business goals, and technical requirements
- Deliver tailored product demonstrations that connect FluentStream's solutions to customer needs
- Use a consultative sales approach to match services to customer needs and successfully manage objections
- Manage opportunities through the sales cycle, from first conversation through close
- Own and close smaller opportunities (10 users and under) independently; hand off larger, more complex opportunities to the Account Executive team per established criteria
- Maintain accurate opportunity tracking and activity updates in Salesforce, and provide reliable pipeline forecasts
- Keep abreast of UCaaS and telecom industry trends to speak credibly with prospects
- Collaborate with Sales, Marketing, and Growth teams to ensure a strong customer experience from first contact through onboarding

Experience We’re Looking For:

- 2+ years of experience in sales roles; exposure to SaaS, UCaaS, telecom, or B2B sales environments is a plus
- Proven track record of meeting or exceeding targets and goals
- Excels in high-volume outbound activity in a fast-paced, quota-driven environment
- Strong consultative selling instincts, with the ability to run discovery conversations and handle objections
- Excellent verbal and written communication skills with the ability to build trust quickly
- Experience using CRM tools (Salesforce strongly preferred) and sales engagement tools such as Apollo.io and email automation platforms
- A coachable mindset with a desire to continuously improve sales skills and performance
- A collaborative team player who enjoys working cross-functionally with Marketing, Sales Leadership, and Growth teams

Compensation for this role ranges from $80,000 - $100,000 as an On Target Earnings(70% base + 30% commission). Base will be hourly, on a 40 hour work week.

What We Offer:

Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.

- Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)
- Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
- FSA Healthcare & Dependent Care
- Commuter Benefits
- Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
- 401(k), including employer match, and Roth
- Employee Stock Purchase Plan (ESPP)
- Paid Time off, Sick Time, as well as corporate holidays observed
- Employee Assistance Program
- Life Balance benefits with Travel Assistance Services and Identity Theft
- Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc

Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.

We may utilize AI-enabled tools during the hiring process, including for resume review, scheduling, and interview note-taking or transcription. These tools are used solely to support our hiring team; all employment decisions are made by human reviewers.

Where interviews are recorded or transcribed, candidates will be notified in advance and their consent will be obtained. The base salary range for candidates within the United States is listed below. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The base pay range is subject to change and may be modified in the future. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs).

United States Pay Range $80,000—$100,000 USD

## About Ooma

## Company Overview
- **One-liner**: Ooma provides cloud-based voice, video, messaging, and AI-powered communications services for businesses and consumers, delivered via a smart SaaS platform.
- **Entity Type**: Public (NYSE: OOMA) – IPO July 24, 2015
- **Headquarters**: Sunnyvale, California, United States
- **Founded**: 2003
- **Founders**: Andrew Frame and Michael Cerda

## Core Business
- **Primary industry**: Telecommunications / Unified Communications as a Service (UCaaS)
- **Target customers**: B2B (small-to-medium businesses, enterprises, hospitality, healthcare) and B2C (residential consumers)
- **Mission or purpose statement**: “We empower people to connect in smarter ways.” [[ooma.com/company]](https://www.ooma.com/company/)

## Products & Services
- **Ooma Office** – Cloud-based multi-user phone, video, and messaging system for small and medium businesses. Includes AI answering, intelligent virtual attendants, and mobile integration. (SaaS)
- **Ooma Enterprise** – Customizable UCaaS solution for complex organizations, especially distributed businesses in hospitality and healthcare. (SaaS)
- **Ooma AirDial** – All-in-one POTS replacement solution combining hardware, software, remote management, and cloud telephony. (Hardware + SaaS)
- **2600Hz** (an Ooma company) – Turnkey open-core platform merging UCaaS, CPaaS, and CCaaS on a single code base. (SaaS/Platform)
- **OnSIP** (an Ooma company) – Pay-as-you-go UCaaS for businesses. (SaaS)
- **Ooma Telo** – Residential VoIP phone service with free calling (taxes/fees only) and advanced features. (Hardware + Service)
- **Talkatone** – Mobile calling app (acquired by Ooma). (Mobile App)
- **Ooma Connect** – Fixed wireless internet service optimized for Ooma Office (primary or backup access). (ISP Service)

## Market Standing
- **Valuation/Market Cap**: $484.8 million (as of recent LinkedIn data). [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma)
- **Key Metric**: Annual Revenue – $256.9 million (fiscal year ended January 31, 2025). [[investors.ooma.com]](https://investors.ooma.com/static-files/dc148ea2-31d4-4ce5-8a19-4ddc8c55498b)  
  (LinkedIn reports $273.6M for a different trailing period.) [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma)
- **Total Funding**: $98.4 million (historical venture rounds, last known in 2009). [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma)
- **Notable Investors/Partners**: Worldview Technology Partners (lead in Series B and D). [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma)
- **Growth Signals**:
  - Revenue grew from $216.2M (FY2023) to $256.9M (FY2025) – a ~19% increase over two years. [[investors.ooma.com]](https://investors.ooma.com/static-files/dc148ea2-31d4-4ce5-8a19-4ddc8c55498b)
  - Core users: 1,234,000 (Ooma Business + Residential as of Jan 31, 2025). [[investors.ooma.com]](https://investors.ooma.com/static-files/dc148ea2-31d4-4ce5-8a19-4ddc8c55498b)
  - Headcount growth: +4.7% YoY; job postings up 600% YoY. [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma)
  - Top-rated by PC Mag (Business Choice for VoIP) and Consumer Reports (residential phone service). [[ooma.com/company]](https://www.ooma.com/company/)

## Competitive Advantages
- **Proprietary multi-tenant cloud platform** that powers all Ooma services, enabling high-volume, low-cost infrastructure and rapid addition of new connected services.
- **End-to-end integration** of hardware, software, and cloud for POTS replacement (AirDial) creates a sticky enterprise solution.
- **AI-driven features** (AI Answering, Transcriptions) embedded directly into phone service, differentiating from traditional VoIP providers.
- **Dual market presence** (business + residential) provides diversified revenue streams and cross-sell opportunities.
- **Strong brand recognition** with top rankings from independent review sources.

## Strategic Focus
- **Growing the business segment**: Expanding Ooma Office, Enterprise, and AirDial to capture more SMB and enterprise customers.
- **AI integration**: Purpose-built AI for call answering, transcription, and actionable insights to boost productivity and reduce missed leads.
- **Platform expansion**: Leveraging the 2600Hz open-core platform to offer CPaaS and CCaaS capabilities.
- **Increasing ARPU**: Up-selling connected services (smart security, mobile apps) to the existing large user base.
- **Geographic reach**: Primarily US and Canada with limited international presence; selectively growing.

## Why Work Here
- **Culture & Values**: Emphasizes “we care,” “think big,” “embrace diversity,” and “be a force for good.” Internal “Culture Team” drives inclusion and belonging. [[ooma.com/careers]](https://www.ooma.com/careers/)
- **Work Flexibility**: General approach is flexible with remote/hybrid options; special effort to keep teams connected whether in-person or virtual. [[ooma.com/careers]](https://www.ooma.com/careers/)
- **Benefits**:
  - 401(k) retirement plan with employer matching
  - Employee Stock Purchase Plan (ESPP) at discounted price
  - Comprehensive health plans (HMO, PPO, HDHP with HSA funded by Ooma)
  - Dental, vision, life insurance, short/long-term disability
  - Commuter benefits (pre-tax mass transit/parking)
  - Employee Assistance Program (EAP) and emergency travel assistance
  - Charitable donation matching and volunteer opportunities [[ooma.com/careers]](https://www.ooma.com/careers/)
- **Diversity & Belonging**: Committed to equal pay (Equal Pay Pledge on Glassdoor), diverse hiring, and fact-based discussions. [[ooma.com/careers]](https://www.ooma.com/careers/)
- **Employee Sentiment**: Glassdoor rating 3.6/5.0 (based on 239 reviews), with work-life balance scoring 3.8 and culture 3.8. [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma)
- **Growth Opportunities**: Recent 600% surge in job postings indicates scaling; roles span engineering, sales, product, and support.

## Sources
1. [ooma.com/careers] (https://www.ooma.com/careers/) – Benefits, values, social impact
2. [ooma.com/company] (https://www.ooma.com/company/) – Company overview, products, mission, awards
3. [ooma.com] (https://www.ooma.com/) – AI features, product landing page
4. [linkedin.com/company/ooma] (https://www.linkedin.com/company/ooma) – Employee count, revenue, market cap, history, reviews
5. [investors.ooma.com] (https://investors.ooma.com/static-files/dc148ea2-31d4-4ce5-8a19-4ddc8c55498b) – Form 10-K (FY2025) – Revenue, users, human capital details

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