--- title: 'Inside Sales Representative at Ooma' canonical: 'https://feeny.ai/job/inside-sales-representative-ooma-newark-1bcdf8b8pm6j' type: 'job' last_seen: '2026-09-18' --- # Inside Sales Representative at Ooma - **Company:** Ooma - **Location:** Newark, CA - **Compensation:** $73k–$85k - **Posted:** 2026-09-17 - **Last confirmed live:** 2026-09-18 - **Apply:** https://job-boards.greenhouse.io/ooma/jobs/5235269007 ## Job description Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all. Are you a driven sales professional who thrives in a fast-paced environment? We’re looking for an Inside Sales Representative to join our growing team and play a key role in connecting businesses with our industry-leading Voice Over IP solutions. In this role, you’ll be the first point of contact for prospects—building relationships, identifying needs, and guiding them through the sales cycle. If you’re motivated by hitting targets, skilled at consultative selling, and eager to make an impact in the telecom space, this is the opportunity for you What You’ll Do: - Utilize a consistent contact attempt process via phone and e-mail to nurture, qualify and sell prospects generated by marketing campaigns. - Prospect, educate and qualify leads to create sales-ready opportunities. - Coordinate a minimum of 100 outbound sales calls daily. - Use a consultative sales approach to determine customer needs and match services accordingly. - Successfully manage and overcome prospect/customer objections. - Manage pipeline of prospective customers through entire sales cycle, from first call to close. - Keep abreast of the telecom industry and technology trends. - Achieve pre-determined sales targets/quota. - Find new and innovative ways to utilize AI in your day to day work. Experience We’re Looking For: - 2+ years of previous sales/customer contact experience preferred. - Proven track record of exceeding quotas and goals. - Excellent verbal and written communication skills. - Self-motivated and enthusiastic personality with hunter mentality. - Excellent organizational skills. - Experience with consultative sales. - Highly responsive individual that thrives in a fast-paced, high-growth, dynamic, and team-oriented. - Experience/knowledge of telecommunications industry preferred but not required. - Previous technical sales experience preferred but not required. - Skilled in discovery, conducting presentations, online web demos, and capturing deal progress in SFDC. - Microsoft Office, Five9 experience a plus #LI-OP1 This position is onsite Monday - Friday in our Newark, CA office This role offers a competitive compensation package with a combination of base salary and commission. The expected On-Target Earnings (OTE) for this position range from $72,500 - $85,000 annually(on a 50/50, base/commission split), with actual earnings dependent on performance against targets. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The pay range is subject to change and may be modified in the future. Benefits: - Comprehensive Medical/Dental/Vision insurance for you and eligible dependents - HMO's, a PPO, or HDHP(including HSA, which Ooma helps fund) - Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability) - Commuter benefits - 401k & employer match - Employee Stock Purchase Plan(ESPP) - Paid time off, sick days, as well as corporate holidays observed - Employee Assistance Program - Life Balance benefits with Travel assistance services and Identity theft and will preparation services - Company laptop and equipment provided by Ooma Ooma is an equal opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws. We may utilize AI-enabled tools during the hiring process, including for resume review, scheduling, and interview note-taking or transcription. These tools are used solely to support our hiring team; all employment decisions are made by human reviewers. Where interviews are recorded or transcribed, candidates will be notified in advance and their consent will be obtained. ## #LI-OP1 The base salary range for candidates within the San Francisco Bay Area is listed below. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The base pay range is subject to change and may be modified in the future. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs). California Pay Range $72,500—$85,000 USD ## About Ooma ## Company Overview - **One-liner**: Ooma provides cloud-based voice, video, messaging, and AI-powered communications services for businesses and consumers, delivered via a smart SaaS platform. - **Entity Type**: Public (NYSE: OOMA) – IPO July 24, 2015 - **Headquarters**: Sunnyvale, California, United States - **Founded**: 2003 - **Founders**: Andrew Frame and Michael Cerda ## Core Business - **Primary industry**: Telecommunications / Unified Communications as a Service (UCaaS) - **Target customers**: B2B (small-to-medium businesses, enterprises, hospitality, healthcare) and B2C (residential consumers) - **Mission or purpose statement**: “We empower people to connect in smarter ways.” [[ooma.com/company]](https://www.ooma.com/company/) ## Products & Services - **Ooma Office** – Cloud-based multi-user phone, video, and messaging system for small and medium businesses. Includes AI answering, intelligent virtual attendants, and mobile integration. (SaaS) - **Ooma Enterprise** – Customizable UCaaS solution for complex organizations, especially distributed businesses in hospitality and healthcare. (SaaS) - **Ooma AirDial** – All-in-one POTS replacement solution combining hardware, software, remote management, and cloud telephony. (Hardware + SaaS) - **2600Hz** (an Ooma company) – Turnkey open-core platform merging UCaaS, CPaaS, and CCaaS on a single code base. (SaaS/Platform) - **OnSIP** (an Ooma company) – Pay-as-you-go UCaaS for businesses. (SaaS) - **Ooma Telo** – Residential VoIP phone service with free calling (taxes/fees only) and advanced features. (Hardware + Service) - **Talkatone** – Mobile calling app (acquired by Ooma). (Mobile App) - **Ooma Connect** – Fixed wireless internet service optimized for Ooma Office (primary or backup access). (ISP Service) ## Market Standing - **Valuation/Market Cap**: $484.8 million (as of recent LinkedIn data). [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma) - **Key Metric**: Annual Revenue – $256.9 million (fiscal year ended January 31, 2025). [[investors.ooma.com]](https://investors.ooma.com/static-files/dc148ea2-31d4-4ce5-8a19-4ddc8c55498b) (LinkedIn reports $273.6M for a different trailing period.) [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma) - **Total Funding**: $98.4 million (historical venture rounds, last known in 2009). [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma) - **Notable Investors/Partners**: Worldview Technology Partners (lead in Series B and D). [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma) - **Growth Signals**: - Revenue grew from $216.2M (FY2023) to $256.9M (FY2025) – a ~19% increase over two years. [[investors.ooma.com]](https://investors.ooma.com/static-files/dc148ea2-31d4-4ce5-8a19-4ddc8c55498b) - Core users: 1,234,000 (Ooma Business + Residential as of Jan 31, 2025). [[investors.ooma.com]](https://investors.ooma.com/static-files/dc148ea2-31d4-4ce5-8a19-4ddc8c55498b) - Headcount growth: +4.7% YoY; job postings up 600% YoY. [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma) - Top-rated by PC Mag (Business Choice for VoIP) and Consumer Reports (residential phone service). [[ooma.com/company]](https://www.ooma.com/company/) ## Competitive Advantages - **Proprietary multi-tenant cloud platform** that powers all Ooma services, enabling high-volume, low-cost infrastructure and rapid addition of new connected services. - **End-to-end integration** of hardware, software, and cloud for POTS replacement (AirDial) creates a sticky enterprise solution. - **AI-driven features** (AI Answering, Transcriptions) embedded directly into phone service, differentiating from traditional VoIP providers. - **Dual market presence** (business + residential) provides diversified revenue streams and cross-sell opportunities. - **Strong brand recognition** with top rankings from independent review sources. ## Strategic Focus - **Growing the business segment**: Expanding Ooma Office, Enterprise, and AirDial to capture more SMB and enterprise customers. - **AI integration**: Purpose-built AI for call answering, transcription, and actionable insights to boost productivity and reduce missed leads. - **Platform expansion**: Leveraging the 2600Hz open-core platform to offer CPaaS and CCaaS capabilities. - **Increasing ARPU**: Up-selling connected services (smart security, mobile apps) to the existing large user base. - **Geographic reach**: Primarily US and Canada with limited international presence; selectively growing. ## Why Work Here - **Culture & Values**: Emphasizes “we care,” “think big,” “embrace diversity,” and “be a force for good.” Internal “Culture Team” drives inclusion and belonging. [[ooma.com/careers]](https://www.ooma.com/careers/) - **Work Flexibility**: General approach is flexible with remote/hybrid options; special effort to keep teams connected whether in-person or virtual. [[ooma.com/careers]](https://www.ooma.com/careers/) - **Benefits**: - 401(k) retirement plan with employer matching - Employee Stock Purchase Plan (ESPP) at discounted price - Comprehensive health plans (HMO, PPO, HDHP with HSA funded by Ooma) - Dental, vision, life insurance, short/long-term disability - Commuter benefits (pre-tax mass transit/parking) - Employee Assistance Program (EAP) and emergency travel assistance - Charitable donation matching and volunteer opportunities [[ooma.com/careers]](https://www.ooma.com/careers/) - **Diversity & Belonging**: Committed to equal pay (Equal Pay Pledge on Glassdoor), diverse hiring, and fact-based discussions. [[ooma.com/careers]](https://www.ooma.com/careers/) - **Employee Sentiment**: Glassdoor rating 3.6/5.0 (based on 239 reviews), with work-life balance scoring 3.8 and culture 3.8. [[linkedin.com/company/ooma]](https://www.linkedin.com/company/ooma) - **Growth Opportunities**: Recent 600% surge in job postings indicates scaling; roles span engineering, sales, product, and support. ## Sources 1. [ooma.com/careers] (https://www.ooma.com/careers/) – Benefits, values, social impact 2. [ooma.com/company] (https://www.ooma.com/company/) – Company overview, products, mission, awards 3. [ooma.com] (https://www.ooma.com/) – AI features, product landing page 4. [linkedin.com/company/ooma] (https://www.linkedin.com/company/ooma) – Employee count, revenue, market cap, history, reviews 5. [investors.ooma.com] (https://investors.ooma.com/static-files/dc148ea2-31d4-4ce5-8a19-4ddc8c55498b) – Form 10-K (FY2025) – Revenue, users, human capital details ## Other roles at Ooma - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-ooma-united-states-4evqnry42b9s) — United States - [Account Executive, Events](https://feeny.ai/job/account-executive-events-ooma-united-states-rcs14zmbnxgj) — United States - [Support Desk Analyst](https://feeny.ai/job/support-desk-analyst-ooma-vancouver-jqjgp2mycvmw) — Vancouver, Canada - [Customer Account Manager, Growth (French Speaking)](https://feeny.ai/job/customer-account-manager-growth-french-speaking-ooma-canada-6nhnhz6d0zss) — Canada - [Implementation Specialist](https://feeny.ai/job/implementation-specialist-ooma-united-states-jwdn0aech54v) — United States - [Senior Channel Manager](https://feeny.ai/job/senior-channel-manager-ooma-united-states-5h3jwqsz2h1x) — United States - [Inside Sales Representative, Fluentstream](https://feeny.ai/job/inside-sales-representative-fluentstream-ooma-united-states-vnbsxj2hrpny) — United States - [Customer Onboarding Specialist (Implementation Specialist)](https://feeny.ai/job/customer-onboarding-specialist-implementation-specialist-ooma-vancouver-g1b7cvxy1sgh) — Vancouver, Canada - [Customer Onboarding Specialist (Implementation Specialist)](https://feeny.ai/job/customer-onboarding-specialist-implementation-specialist-ooma-canada-r4tfwn0r0vb1) — Canada - [Software QA Engineer](https://feeny.ai/job/software-qa-engineer-ooma-sunnyvale-5rzwpx5db1ha) — Sunnyvale, CA