--- title: 'Inside Sales Representative (Voice) at Housecall Pro' canonical: 'https://feeny.ai/job/inside-sales-representative-voice-housecall-pro-united-states-dyxcb2pqt0n0' type: 'job' last_seen: '2026-11-01' --- # Inside Sales Representative (Voice) at Housecall Pro - **Company:** Housecall Pro - **Location:** United States - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-11-01 - **Apply:** https://www.housecallpro.com/careers/open-positions/?gh_jid=6210222004 ## Job description Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) - Paid holidays and flexible, take-it-as-you-need-it paid time off - Monthly tech reimbursements - A culture built on innovation that values big ideas, no matter where they come from Role Overview: As an Inside Sales Representative with a focus on our Voice product (internally called a Specialist, Success Advisor), you thrive in understanding our service professionals' (our Pros') communication challenges and how every missed call can mean a missed opportunity. Your focus is on increasing Voice adoption and helping Pros understand how routing their business line through Housecall Pro enables them to stay connected with customers, never miss important calls, and deliver a seamless customer experience while running their business. You are consultative, empathetic, and confident in helping Pros see how a reliable business phone solution can improve customer responsiveness, professionalism, and operational efficiency. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: - Use a Pro-focused, consultative selling style rooted in understanding the Pro’s day-to-day challenges and goals - Handle a full sales cycle from booking to close, and engagement - Work collaboratively with a team to drive new attachment of service professionals to increase usage as a percentage of Pro’s total GMV and increase MRR per account managed - Convey empathy for Pros’ pain to foster trust and connections to you as an individual and to our brand as a whole that are deeper than typical transactional sales - Understand and adapt to our ongoing product and technology developments - Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills - Maintain daily activity metrics blended between calls and attended demos Qualifications: - 1+ years experience in a similar customer facing, sales, or retention role - Bachelor's degree equivalent experience preferred - Proven success working with cross-functional teams, and building strong relationships internally and externally - CRM experience strongly preferred What will help you succeed: - Excellent written/verbal communication skills - Strong problem solving skills - Motivation, drive, and a self-starting attitude - Ability to understand customer needs and meet those needs with a successful product saleGoal and results-driven - Experience using AI tools to increase quality and efficiency of work Location Dependent Information: This role is open to candidates, with an expected base hourly rate of $18.39-$20.43 and annual on-target earnings of $60,000. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.   #LI-Remote [Privacy Notice for California Job Candidates - Housecall Pro](https://www.housecallpro.com/privacy/ca-job-candidates/) Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools. Any specific metrics, targets, or performance goals referenced in this posting are illustrative only and are subject to change based on evolving business needs. ## About Housecall Pro ## Company Overview - **One-liner**: Housecall Pro provides a SaaS operating platform paired with modern financial services to help HVAC, plumbing, electrical, cleaning, and other home service professionals run and grow their businesses. - **Entity Type**: Private (Series C) - **Headquarters**: San Diego, California, USA (with an office in Denver, Colorado) - **Founded**: 2013 - **Founders**: Not publicly listed on the company site; the company was founded by a team that includes the son of a house painter. ## Core Business - Primary industry: Home Services Technology / Field Service Management SaaS - Target customers: B2B – Home service professionals (HVAC, plumbing, electrical, cleaning, etc.), from solo operators to teams of 100+. - Mission statement: "To champion our Pros to success." ## Products & Services - **Housecall Pro Platform**: A cloud-based SaaS operating system for home service businesses. Features include scheduling, dispatching, invoicing, payment processing, customer communication, marketing automation, and job management. - **AI Team**: An AI-powered assistant that answers calls, books work, and handles administrative tasks automatically. - **CONQUER**: An elite business coaching solution for home service professionals, focusing on mindset, leadership, and business strategy. - **Trade Academy**: An industry-specific job board and educational resource to help tradespeople find jobs, learn skills, and start careers. - **BuildBook**: Simple, powerful construction management software designed for custom home builders and remodelers. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: Total Funding – Housecall Pro has raised over $150 million in funding (Series C led by Goldman Sachs Growth Equity in 2021). - **Notable Investors**: Goldman Sachs Growth Equity, Bessemer Venture Partners, and others. - **Growth Signals**: Serves over 45,000 home service businesses; trusted by 200K+ Pros; has processed over 100 million pro jobs; claims an average 35% revenue growth for Pros after their first year on the platform; maintains a 4.5-star rating on app stores based on 30,000+ reviews. ## Competitive Advantages - **Vertical-specific depth**: Unlike generic scheduling software, Housecall Pro is built exclusively for home services, with features tailored to HVAC, plumbing, electrical, and cleaning workflows. - **Integrated financial services**: Offers payment processing and cash flow management tools directly within the platform, creating a sticky ecosystem. - **Community & coaching**: Provides a community of 30K+ Pros and elite coaching (CONQUER), building loyalty beyond just software. - **AI-first approach**: Early integration of AI for answering calls and booking jobs gives it a modern edge over legacy competitors. ## Strategic Focus - Deepening its AI capabilities (the "AI Team") to automate more admin work for Pros. - Expanding financial services offerings (payments, lending) to become the financial backbone for home service businesses. - Growing its ecosystem through BuildBook (construction) and Trade Academy (talent pipeline). - Continuing to scale its customer base beyond 45,000 businesses, targeting larger enterprises (teams of 100+). ## Why Work Here - **Culture**: Mission-driven with a strong focus on "championing the Pro." Values include "People Matter," "Relentless Innovation," "Do the Work," "Enjoy the Journey," "Be Accountable," and "Operate with Discipline and Rigor." Emphasizes inclusivity and community. - **Remote/Hybrid**: Remote-first company with processes designed for asynchronous collaboration. Offices in San Diego and Denver are available for hybrid work and team gatherings. - **Benefits**: - Healthcare coverage on day 1 (medical, dental, vision; company pays 80%+). - Competitive equity and compensation. - Flexible, self-managed PTO + 6 paid holidays. - Paid parental leave. - 401k with HSA/FSA options. - Home office setup (computer + accessories) plus internet/phone reimbursement. - Disability and life insurance paid by the company. - **Career Development**: Dedicated Career Success Conversations, frequent two-way feedback, management training, technical training, and internship opportunities. - **Recognition**: Has received "Best Place to Work" awards. ## Sources 1. [housecallpro.com - About](https://www.housecallpro.com/about/) 2. [housecallpro.com - Careers](https://www.housecallpro.com/careers/) 3. [housecallpro.com - Homepage](https://www.housecallpro.com/) 4. [linkedin.com - Housecall Pro](https://www.linkedin.com/company/housecallpro) 5. [job-boards.greenhouse.io - Housecall Pro Open Positions](https://job-boards.greenhouse.io/housecall) 6. 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