---
title: 'Insights Strategist at AirOps'
canonical: 'https://feeny.ai/job/insights-strategist-airops-new-york-9yqxjt886z50'
type: 'job'
last_seen: '2026-09-04'
---

# Insights Strategist at AirOps

- **Company:** AirOps
- **Location:** New York, NY / San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/airops/78055e42-6d9f-4e69-8b6f-d5055e56965b

## Job description

## ABOUT AIROPS

AirOps is the full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If your brand isn't part of the answer, you aren't in the running.

Our platform offers everything a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search.

Backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we're headquartered in San Francisco, New York, and Montevideo.

## ABOUT THE ROLE

AirOps is hiring an Insights Strategist to analyze AI Search data and turn it into insights that support product decisions and customer guidance. This person will identify the questions worth answering, develop the analysis needed to answer them, and communicate the findings clearly.

The role combines recurring analysis with focused investigation. The Insights Strategist will build ongoing reporting that tracks changes in brand visibility, citations, sentiment, source patterns, and model behavior over time. They will also initiate deeper analyses when the data reveals a material shift or an unexplained result.

This role requires independent judgment about what to analyze and how to translate the results into decisions. The Insights Strategist will work closely with Product and Data to improve AirOps’ metrics, reporting, and product experience. They will also help customer-facing teams apply the findings in conversations with customers and prospects.

## WHAT YOU’LL DO

- Identify the questions AirOps should be answering with its AI Search data, based on product priorities, customer needs, and changes in the market.
- Develop recurring analyses that track AI Search performance across models, topics, brands, and time periods.
- Lead focused investigations into changes in visibility, citations, sentiment, source patterns, and model behavior.
- Develop and refine the metrics and analytical methods AirOps uses to measure AI Search performance.
- Translate findings into recommendations that inform product priorities, customer strategy, and prospect conversations.
- Partner with Product and Data to improve the quality, accessibility, and usefulness of AirOps’ data and reporting.
- Create clear, customer-ready analyses, presentations, and benchmarks without overstating what the evidence supports.
- Present findings to internal teams, customers, and prospects, adapting the level of detail to the audience.
- Document analytical methods, assumptions, and limitations so that important analyses can be repeated and trusted.

## WHAT WE’RE LOOKING FOR

- 5+ years of experience in insights, analytics, product strategy, data science, consulting, or a related analytical role.
- A track record of defining analytical questions and setting priorities, rather than working only from requests created by other teams.
- Strong SQL skills and experience working directly with large, complex, or imperfect datasets.
- Sound analytical judgment, including the ability to select appropriate methods and distinguish a useful signal from an unsupported conclusion.
- Experience building recurring reporting or measurement systems alongside deeper, one-time analyses.
- Strong written and verbal communication skills, with the ability to explain technical findings to business and executive audiences.
- Experience turning analysis into specific recommendations for product teams, customers, or senior leaders.
- Comfort working across Product, Data, Sales, Customer Success, and other functions in a fast-moving environment.

## NICE TO HAVE

- Experience with AI Search, search analytics, SEO, AEO, large language models, or recommendation systems.
- Experience analyzing text-heavy or unstructured datasets.
- Familiarity with Python, R, notebooks, or business intelligence tools in addition to SQL.
- Experience working with B2B SaaS, data products, or analytics platforms.
- Customer-facing experience in strategy, consulting, solutions, or insights roles.
- Experience developing benchmarks, measurement frameworks, or analytical methodologies used across multiple customers.

## OUR GUIDING PRINCIPLES

1. Extreme Ownership
2. Quality
3. Curiosity and Play
4. Make Our Customers Heroes
5. Respectful Candor

## BENEFITS

- Equity in a fast-growing startup
- Competitive benefits package tailored to your location
- Flexible time off policy
- Parental Leave
- A fun-loving and (just a bit) nerdy team that loves to move fast!

## About AirOps

## Company Overview
- **One-liner**: AirOps provides an end-to-end content engineering platform that helps brands optimize their visibility across AI search engines like ChatGPT, Google AI Mode, Perplexity, and Claude.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021
- **Founders**: Alex Halliday (CEO) and Matt Hammel (COO)

## Core Business
- **Primary industry**: AI-powered marketing technology / AI Engine Optimization (AEO)
- **Target customers**: B2B – marketing teams at mid-market and enterprise companies; also e-commerce, marketplaces, and product teams
- **Mission or purpose**: Help brands get found – and stay found – in the AI era by giving marketing teams the systems they need to win visibility across AI search and SEO with quality content.

## Products & Services
- **AirOps Platform**: A SaaS platform that monitors brand visibility across eight AI search engines (ChatGPT, Claude, Perplexity, Google AI Mode, Amazon Rufus, etc.), identifies content gaps, and orchestrates content creation and updates. Includes citation tracking, competitor intelligence, and share-of-voice measurement.
- **Quill (AI Agent)**: An autonomous AI agent that continuously monitors content performance, identifies stale or missing information, and drafts updates or new content for human approval. Quill is powered by a proprietary dataset of over 2.5 billion AI search responses.
- **AirOps University**: A certification program to train marketers as “Content Engineers” in AI search strategies.
- **Professional Services**: Hands-on training, strategy consulting, and dedicated support from AirOps’ AEO and SEO experts.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of **$62.5 million** (Seed: $7M led by Wing Venture Capital; Series A: $15.5M led by Unusual Ventures; Series B: $40M led by Greylock) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Estimated Annual Revenue**: $500,000 (source: LinkedIn, likely a third-party estimate) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Notable Investors/Partners**: Wing Venture Capital, Unusual Ventures, Greylock
- **Growth Signals**: 
  - Headcount grew **260% YoY** to 117 employees (LinkedIn data) – [linkedin.com](https://www.linkedin.com/company/airopshq); more recent reporting in May 2026 indicates **140 employees** with plans to exceed 200 by year-end – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
  - One customer reported a **165% increase in AI citations** and a **42% increase in share of voice** after deploying Quill – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
  - Active job postings: 23 (LinkedIn), with strong hiring momentum (+2200% YoY in job postings) – [linkedin.com](https://www.linkedin.com/company/airopshq)

## Competitive Advantages
- **First-mover in AEO**: AirOps is one of the first dedicated platforms for AI Engine Optimization, a rapidly growing market as AI-generated search answers replace traditional blue links.
- **Proprietary data moat**: Has collected over 2.5 billion AI search responses to understand citation patterns, freshness, authority, and writing structure – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
- **End-to-end automation with human oversight**: Quill autonomously monitors, drafts, and suggests content but keeps final publishing human-approved, balancing scale with quality control.
- **Multi-engine coverage**: Tracks eight major AI search platforms, not just one, giving customers a holistic view of their AI visibility.

## Strategic Focus
- **Pure AEO focus**: AirOps has pivoted from a broader ChatGPT workflow tool to a dedicated AEO platform, which is now its sole focus – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
- **Continuous content freshness**: The company emphasizes that “freshness matters much more in AI search than in traditional SEO,” driving a shift from campaign-based to continuous content optimization.
- **Scaling the team**: Plans to grow headcount to over 200 by end of 2026, with open roles in engineering, product, sales, partnerships, and customer enablement – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)

## Why Work Here
- **Culture & ratings**: 4.1/5.0 on LinkedIn (28 reviews) with strong marks for culture (4.1), compensation (4.0), and career growth (4.0) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Work model**: Hybrid / in-office (San Francisco HQ) and remote options available; many roles are listed as “In-Office or Remote” – [builtin.com](https://builtin.com/company/airops/jobs)
- **Engineering culture**: Emphasis on LLM-powered AI features, data engineering (ClickHouse, Rails), and building autonomous agents. The team is technically driven with a focus on innovation.
- **Growth opportunity**: Fast-growing startup (260% headcount growth) with a clear market niche; employees can have outsized impact and career acceleration.
- **Hands-on training**: AirOps provides dedicated onboarding, certification through AirOps University, and ongoing support – not just “handing you a login” – [airops.com](https://www.airops.com/)

## Sources
1. [airops.com](https://www.airops.com/) – Official website (product features, mission, services)
2. [linkedin.com](https://www.linkedin.com/company/airopshq) – LinkedIn company page (headcount, revenue, funding, employee breakdown, ratings)
3. [builtin.com](https://builtin.com/company/airops/jobs) – Built In profile (open jobs, work model, company details)
4. [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) – SiliconANGLE article (Quill launch, headcount, strategy, customer results)

## Other roles at AirOps

- [Head of Enterprise Demand Generation](https://feeny.ai/job/head-of-enterprise-demand-generation-airops-new-york-wh1xd6tz1jyj) — New York, NY / San Francisco, CA
- [Head of Legal](https://feeny.ai/job/head-of-legal-airops-san-francisco-89kpcrjbawxw) — San Francisco, CA
- [Account Executive](https://feeny.ai/job/account-executive-airops-new-york-8rqt47bhed5j) — New York, NY / San Francisco, CA
- [Product Engineer](https://feeny.ai/job/product-engineer-airops-new-york-a4zv6dq90ykc) — New York, NY / San Francisco, CA
- [Lead Product Manager, New Verticals](https://feeny.ai/job/lead-product-manager-new-verticals-airops-new-york-m4mzskmthv5x) — New York, NY / San Francisco, CA
- [Engagement Manager - Managed Services](https://feeny.ai/job/engagement-manager-managed-services-airops-new-york-san-francisco-or-hg48yd5yrtpp) — New York San Francisco OR, United States
- [Biz Ops Lead](https://feeny.ai/job/biz-ops-lead-airops-san-francisco-cf8px877hh1v) — San Francisco, CA
- [AEO/SEO Specialist](https://feeny.ai/job/aeo-seo-specialist-airops-new-york-san-francisco-or-3xvxq27fpzrg) — New York San Francisco OR, United States
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-airops-new-york-nb5ttygg5zmk) — New York, NY
- [Marketing & Sales Operations Manager](https://feeny.ai/job/marketing-sales-operations-manager-airops-new-york-san-francisco-or-gemvbn7rx12g) — New York San Francisco OR, United States