--- title: 'Installation Specialist at Celerocommerce' canonical: 'https://feeny.ai/job/installation-specialist-celerocommerce-rosemont-5pgfzsq55m4v' type: 'job' last_seen: '2026-09-07' --- # Installation Specialist at Celerocommerce - **Company:** Celerocommerce - **Location:** Rosemont, IL - **Employment:** full-time - **Posted:** 2021-08-03 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/celerocommerce/7049f10f-59ac-4a67-839a-38bb4085e82b ## Job description Calling all Sudoku solvers, all chess masters, all Rubik's cube champions, all thinkers outside of the box: Celero Commerce's Rosemont-based Installation Specialist will tackle technical roadblocks and provide premium support to our growing roster of merchant partners. Our partners need help installing and activating their credit card terminals, gateways, and mobile chip readers. As our next Installation Specialist, you'll act as a subject matter expert on our high-tech catalog of payment processing solutions. You'll also troubleshoot technical issues and answer client questions, helping our merchants grow their businesses one transaction at a time. To thrive in this role, you must: - Create a sense of urgency! Our clients are busy and occasionally need a little nudge. - Be a clear and patient communicator. You'll make 75-100 outbound calls per day and walk new customers through equipment installation, activation, and testing. - Be committed to learning and development. You'll receive hands-on training and learn something new every day! - Work cross-functionally with our team members under the common goal of supporting new customers. If this sounds like you, we can't wait for you to apply! We offer: - 100% employer-paid health insurance from BlueCross BlueShield of Illinois. - 401(k) matching program with immediate vesting. - Opportunities for advancement through team leadership or specialization. - Fun, positive, upbeat culture where team members are recognized and rewarded. ## About Us Celero Commerce provides simple-to-use, bundled merchant solutions to enable efficient, sustainable growth. We make taking payments quick and easy, and we offer custom-tailored solutions that help financial institutions grow. Our passionate, driven team fosters a culture of personal and professional development. Celero also leads the financial technology and payments sector in corporate social responsibility; through volunteering, board leadership, and financial donations, our team has positively impacted charities representing veterans' issues, at-risk youth, hunger and homelessness, and more. Celero Commerce is an equal opportunity employer and does not unlawfully discriminate against any applicant or candidate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law. ## About Celerocommerce ## Company Overview - **One-liner**: Celero Commerce provides payment processing, business management software, and data intelligence solutions to small and mid-sized businesses, helping them compete and win through a bundled, simple-to-consume platform. - **Entity Type**: Private (acquired by Deluxe Corporation; previously backed by LLR Partners) - **Headquarters**: Nashville, Tennessee, United States (with additional office in Brentwood, TN) - **Founded**: 2018 - **Founders**: Not publicly available ## Core Business - Primary industry/industries: Financial Services – Payment Processing, Fintech - Target customers: Small to mid-sized businesses (SMBs), financial institutions, independent sales organizations (ISOs), integrated software vendors (ISVs), and developers (B2B) - Mission or purpose statement: “Delivering bundled, simple-to-consume payment solutions to small to mid-sized businesses to help them compete and win.” ## Products & Services - **Payment Processing**: Debit and credit card processing, ACH and check services, eCommerce solutions, mobile and online payments, point-of-sale systems, gift card and loyalty programs. - **Business Management Software**: Integrated software solutions that bundle payments with operational tools (e.g., real-time reporting, PCI compliance, fraud prevention). - **Data Intelligence**: Analytics and reporting tools to help merchants drive growth and profitability. - **Equipment and Terminals**: Payment hardware and terminals, including installation and support. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual Revenue of $32 million (latest); processes over $28 billion in payments annually across 55,000+ US customers. - **Notable Investors/Partners**: LLR Partners (lead investor in 2018 Private Equity round); Deluxe Corporation (acquirer); strategic partnerships with over 175 banking partners (e.g., EverBank). - **Growth Signals**: Active acquisition strategy (e.g., Precision Payments in 2024, FlashBanc, Elmhurst Financial Services, Everest Payments, Finical); rank among top 10 largest non-bank processors in the US; 11 active job postings with +37.5% monthly growth in openings. However, headcount declined 4.6% YoY (240 employees, down 14 from prior year). ## Competitive Advantages - **Bundled Platform**: Combines payments, software, and data intelligence in one holistic platform – reduces complexity for SMBs. - **High-Tech, High-Touch Model**: Emphasizes both cutting-edge technology and dedicated customer support, with 350+ sales and customer service experts. - **Strong Channel Partnerships**: Works through financial institutions, ISVs, and independent agents, providing a wide distribution network. - **Proven M&A Engine**: Acquired multiple companies to expand capabilities and market reach, while maintaining integration. ## Strategic Focus - Continue expanding merchant base and processing volume through organic growth and strategic acquisitions. - Deepen relationships with banking partners and independent agents to drive distribution. - Invest in technology for seamless payment experiences and data-driven insights for SMBs. - Maintain a “performance-based culture” with transparent communication and respect as core values. ## Why Work Here - **Culture**: Values include “Simple, disruptive solutions”, “Intentional in our actions”, “User-centric focus”, “Relentless pursuit of excellence”, “Performance-based culture”, “Transparent communication”, and “Respectful relationships”. The company fosters collaboration and creativity, and recognizes individual contributions through the “Celero Cares” community initiative. - **Remote/Hybrid Policy**: Current open roles are primarily on-site (Rosemont, IL or Brentwood, TN). No remote-first policy mentioned for most positions. - **Notable Perks**: Competitive benefits package (details in [Celero Benefits 2024](https://go.celerocommerce.com/hubfs/Celero%20Benefits_2024.pdf)), in-depth training, coaching, and creative freedom to serve customers. - **Engineering Culture**: Technical team makes up ~10% of workforce; emphasis on high-tech solutions and data intelligence. The company uses AI tools in the hiring process for resume review, but final decisions are made by humans. - **Growth Opportunities**: With a history of acquisitions and a growing customer base, employees can experience dynamic changes and career advancement. ## Sources 1. [LinkedIn Company Page](https://linkedin.com/company/celerocommerce) 2. [Celero Commerce Careers Page (Lever)](https://jobs.lever.co/celerocommerce) 3. [Celero Commerce Corporate Careers](https://celerocommerce.com/corporate-careers/) 4. [Celero Commerce – Why Celero](https://celerocommerce.com/why-celero/) 5. [Celero Benefits 2024 PDF](https://go.celerocommerce.com/hubfs/Celero%20Benefits_2024.pdf) ## Other roles at Celerocommerce - [Outside Sales - Account Executive](https://feeny.ai/job/outside-sales-account-executive-celerocommerce-rosemont-ydjtqc81ppn8) — Rosemont, IL - [Inside Sales - National Account Executive](https://feeny.ai/job/inside-sales-national-account-executive-celerocommerce-brentwood-kkf5v4tth9n3) — Brentwood, TN - [Relationship Manager](https://feeny.ai/job/relationship-manager-celerocommerce-brentwood-brd0xe54wajm) — Brentwood, TN - [Installation Technician - Payment Software & Hardware](https://feeny.ai/job/installation-technician-payment-software-hardware-celerocommerce-rosemont-x4zjkgsk8ykx) — Rosemont, IL - [Merchant Support Administrator](https://feeny.ai/job/merchant-support-administrator-celerocommerce-rosemont-699e52mef28v) — Rosemont, IL - [Inside Sales - National Account Executive](https://feeny.ai/job/inside-sales-national-account-executive-celerocommerce-rosemont-gq5mrv8pzp9y) — Rosemont, IL - [Installation Specialist](https://feeny.ai/job/installation-specialist-spoton-mexico-city-mexico-city-kmq7cj1tyn73) — Mexico City Mexico City, Mexico