---
title: 'Installation Technician - Payment Software & Hardware at Celerocommerce'
canonical: 'https://feeny.ai/job/installation-technician-payment-software-hardware-celerocommerce-rosemont-x4zjkgsk8ykx'
type: 'job'
last_seen: '2026-09-13'
---

# Installation Technician - Payment Software & Hardware at Celerocommerce

- **Company:** Celerocommerce
- **Location:** Rosemont, IL
- **Employment:** full-time
- **Posted:** 2021-07-01
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/celerocommerce/b0930c27-0274-4794-a01d-6cf3bbe159c9

## Job description

The Installation Technician is responsible for facilitating new customer account activation in-person onsite at our client's locations (throughout Chicagoland).  The Installation Technician will walk new customers through setting up credit card processing terminals, gateways, and mobile chip readers. Install needed soft and hardware. Troubleshoot, exude professionalism, and stellar customer service. The Installation Technician will receive hands-on training and is expected to be a subject matter expert with all of our product offerings.

What You’ll Do:

- Create a sense of urgency!  Working with our new customers in-person to assist them with installing their new Merchant Services equipment, as well as activation, troubleshooting, and testing of their equipment.
- Clearly and patiently walk customers through our activation steps
- Be committed to constant learning and development; every day you will learn something new that will make you better!
- Provide excellent service to all of our customers
- Work cross-functionally with other team members under a common goal of supporting new customers

Who You Are:

- You are a clear communicator – you will deal with customers that may require additional explanation to understand how to set up their hardware or software
- You will create urgency – our customers are busy so you may need to reach out a few times to get them confirmed for an install time/date
- You are curious – we offer a wide array of products and solutions and will train you on all of them
- You are a problem solver that is committed to getting the task done, think on your feet to solve the problem, get extra tools, adjust
- Have experience working with cables, technology, and installing equipment

TransNational Payments is now powered by Celero Commerce. We are leaders in the merchant service arena. We provide credit card processing, full-service payroll, online payment services, and mobile payments to businesses of all sizes — merchant processing is what we do. Our merchant services credit card processing comes with transparent pricing and highly rated customer service. And you can be part of the team that makes it all happen!

## About Celerocommerce

## Company Overview
- **One-liner**: Celero Commerce provides payment processing, business management software, and data intelligence solutions to small and mid-sized businesses, helping them compete and win through a bundled, simple-to-consume platform.
- **Entity Type**: Private (acquired by Deluxe Corporation; previously backed by LLR Partners)
- **Headquarters**: Nashville, Tennessee, United States (with additional office in Brentwood, TN)
- **Founded**: 2018
- **Founders**: Not publicly available

## Core Business
- Primary industry/industries: Financial Services – Payment Processing, Fintech
- Target customers: Small to mid-sized businesses (SMBs), financial institutions, independent sales organizations (ISOs), integrated software vendors (ISVs), and developers (B2B)
- Mission or purpose statement: “Delivering bundled, simple-to-consume payment solutions to small to mid-sized businesses to help them compete and win.”

## Products & Services
- **Payment Processing**: Debit and credit card processing, ACH and check services, eCommerce solutions, mobile and online payments, point-of-sale systems, gift card and loyalty programs.
- **Business Management Software**: Integrated software solutions that bundle payments with operational tools (e.g., real-time reporting, PCI compliance, fraud prevention).
- **Data Intelligence**: Analytics and reporting tools to help merchants drive growth and profitability.
- **Equipment and Terminals**: Payment hardware and terminals, including installation and support.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue of $32 million (latest); processes over $28 billion in payments annually across 55,000+ US customers.
- **Notable Investors/Partners**: LLR Partners (lead investor in 2018 Private Equity round); Deluxe Corporation (acquirer); strategic partnerships with over 175 banking partners (e.g., EverBank).
- **Growth Signals**: Active acquisition strategy (e.g., Precision Payments in 2024, FlashBanc, Elmhurst Financial Services, Everest Payments, Finical); rank among top 10 largest non-bank processors in the US; 11 active job postings with +37.5% monthly growth in openings. However, headcount declined 4.6% YoY (240 employees, down 14 from prior year).

## Competitive Advantages
- **Bundled Platform**: Combines payments, software, and data intelligence in one holistic platform – reduces complexity for SMBs.
- **High-Tech, High-Touch Model**: Emphasizes both cutting-edge technology and dedicated customer support, with 350+ sales and customer service experts.
- **Strong Channel Partnerships**: Works through financial institutions, ISVs, and independent agents, providing a wide distribution network.
- **Proven M&A Engine**: Acquired multiple companies to expand capabilities and market reach, while maintaining integration.

## Strategic Focus
- Continue expanding merchant base and processing volume through organic growth and strategic acquisitions.
- Deepen relationships with banking partners and independent agents to drive distribution.
- Invest in technology for seamless payment experiences and data-driven insights for SMBs.
- Maintain a “performance-based culture” with transparent communication and respect as core values.

## Why Work Here
- **Culture**: Values include “Simple, disruptive solutions”, “Intentional in our actions”, “User-centric focus”, “Relentless pursuit of excellence”, “Performance-based culture”, “Transparent communication”, and “Respectful relationships”. The company fosters collaboration and creativity, and recognizes individual contributions through the “Celero Cares” community initiative.
- **Remote/Hybrid Policy**: Current open roles are primarily on-site (Rosemont, IL or Brentwood, TN). No remote-first policy mentioned for most positions.
- **Notable Perks**: Competitive benefits package (details in [Celero Benefits 2024](https://go.celerocommerce.com/hubfs/Celero%20Benefits_2024.pdf)), in-depth training, coaching, and creative freedom to serve customers.
- **Engineering Culture**: Technical team makes up ~10% of workforce; emphasis on high-tech solutions and data intelligence. The company uses AI tools in the hiring process for resume review, but final decisions are made by humans.
- **Growth Opportunities**: With a history of acquisitions and a growing customer base, employees can experience dynamic changes and career advancement.

## Sources
1. [LinkedIn Company Page](https://linkedin.com/company/celerocommerce)
2. [Celero Commerce Careers Page (Lever)](https://jobs.lever.co/celerocommerce)
3. [Celero Commerce Corporate Careers](https://celerocommerce.com/corporate-careers/)
4. [Celero Commerce – Why Celero](https://celerocommerce.com/why-celero/)
5. [Celero Benefits 2024 PDF](https://go.celerocommerce.com/hubfs/Celero%20Benefits_2024.pdf)

## Other roles at Celerocommerce

- [Outside Sales - Account Executive](https://feeny.ai/job/outside-sales-account-executive-celerocommerce-rosemont-ydjtqc81ppn8) — Rosemont, IL
- [Inside Sales - National Account Executive](https://feeny.ai/job/inside-sales-national-account-executive-celerocommerce-brentwood-kkf5v4tth9n3) — Brentwood, TN
- [Relationship Manager](https://feeny.ai/job/relationship-manager-celerocommerce-brentwood-brd0xe54wajm) — Brentwood, TN
- [Installation Specialist](https://feeny.ai/job/installation-specialist-celerocommerce-rosemont-5pgfzsq55m4v) — Rosemont, IL
- [Merchant Support Administrator](https://feeny.ai/job/merchant-support-administrator-celerocommerce-rosemont-699e52mef28v) — Rosemont, IL
- [Inside Sales - National Account Executive](https://feeny.ai/job/inside-sales-national-account-executive-celerocommerce-rosemont-gq5mrv8pzp9y) — Rosemont, IL