---
title: 'Instructional Assistant (IT Support) at Per Scholas'
canonical: 'https://feeny.ai/job/instructional-assistant-it-support-per-scholas-silver-spring-maryland-nvvwf53x1z4h'
type: 'job'
last_seen: '2026-09-06'
---

# Instructional Assistant (IT Support) at Per Scholas

- **Company:** Per Scholas
- **Location:** Silver Spring Maryland, United States
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/perscholashires/jobs/4710952006

## Job description

## ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting [PerScholas.org](http://perscholas.org/) and follow us on [LinkedIn](https://www.linkedin.com/school/perscholas/), [X](https://twitter.com/PerScholas), [Facebook](https://www.facebook.com/PerScholas/), [Instagram](https://www.instagram.com/perscholas/), and [YouTube](https://www.youtube.com/c/perscholas).

Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

POSITION TITLE: Instructional Assistant (IT Support)

DURATION: Full Time

LOCATION: Silver Spring, Maryland

## WHO WE ARE LOOKING FOR:

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as they train Per Scholas learners to be outstanding entry and mid-level technicians.

## WHAT YOU’LL DO:

Classroom Facilitation

- Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management.
- Assist classroom facilitation in a highly interactive, hands-on style.  The IA will consult with the Instructor before providing current learners with any review materials, videos, or other support.
- The IA will form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class.
- The IA will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
- The IA will understand the curriculum and be prepared to conduct a lesson if the instructor needs to be out of the classroom.
- Please note an IA will not be asked to facilitate a lesson for an extended period.
- The IA will ensure that all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed.
- Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards.
- The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities led by the Technical Instructor.
- Class sizes range from 15-30 learners.

Managing Learner Performance

- Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them.
- Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
- Implement individualized study plans for learners who are struggling in the class.
- Participate in all required learner progress meetings with other members of the team.
- Monitor and enforce learner class attendance, dress code, and other program policies.

Administrative

- Participate in staff meetings
- Conduct real-time learner data entry in Salesforce and/or Canvas

## WHAT YOU’LL BRING TO US:

Professional Qualifications

- Graduate of a Per Scholas Training Program
- Obtained all certifications offered in the training course in which you participated
- Ability to teach in a highly interactive and hands-on style
- Passion for teaching others
- Flexibility to adapt to changes in schedule
- Interest in being part of a culture of continuous improvement
- Team oriented
- Highly responsive communicator
- Excellent verbal communication skills

Personal Characteristics

- You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
- You are data-driven, result-oriented, and a forward-looking catalyst for social change.
- You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
- You are an effective communicator with strong oral and written skills.
- You are tech-savvy and can learn quickly.
- You are strong at time management and can balance multiple projects and tasks.
- You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

The hourly rate for this position is $21/hour

#LI-Onsite

## Benefits & Perks

Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.

Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.

Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.

Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.

Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members

Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.

Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

## Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

[PII Policies](https://perscholas.org/wp-content/uploads/2020/08/PIIComments_11.9.pdf)

[Non-Discrimination Policy](https://perscholas.org/wp-content/uploads/2020/10/NON-DISCRIMINATIONPOLICY-10212020.pdf)

## About Per Scholas

## Company Overview
- **One-liner**: Per Scholas is a national nonprofit that provides tuition-free, AI-enabled technology training and career development to unlock economic mobility for individuals across the United States.
- **Entity Type**: Private (Nonprofit)
- **Headquarters**: New York City, New York, United States
- **Founded**: 1995
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Workforce development, technical education, talent solutions
- **Target customers**: Learners (individuals seeking no-cost tech training) and employers (companies hiring skilled technical talent)
- **Mission or purpose statement**: To advance economic equity through rigorous training for tech careers and connect skilled talent to leading businesses.

## Products & Services
- **No-Cost Technical Training Bootcamps**: Tuition-free, boot camp-style courses in high-demand IT roles such as AWS DevOps, AWS Machine Learning, Certified Information Systems Security Professional (CISSP), and infrastructure technology. Courses include hands-on instruction, professional skills development, and industry certifications. [perscholas.org](https://perscholas.org/)
- **Curriculum Solutions**: Development of technical curricula for advanced manufacturing, ERP/CRM, semiconductors, and other emerging fields. [greenhouse.io](http://job-boards.greenhouse.io/perscholashires)
- **Enterprise Talent Solutions**: A service that connects employers with trained, certified graduates for entry- to mid-level tech roles, including upskilling and reskilling for current teams. [perscholas.org](https://perscholas.org/about-per-scholas/)
- **Career Accelerator & Alumni Relations (CAAR)**: Ongoing professional development, upskilling, and job placement support for alumni up to two years post-graduation. [perscholas.org](https://perscholas.org/about-per-scholas/)

## Market Standing
- **Valuation/Market Cap**: Not applicable (nonprofit)
- **Key Metric**: Over 35,000 graduates launched tech careers; 80%+ of graduates find full-time employment within one year; 85% graduation rate. [perscholas.org](https://perscholas.org/about-per-scholas/)
- **Notable Investors/Partners**: Supported by a network of funders, partners, and individual donors; more than 1,000 employers hire Per Scholas graduates. [perscholas.org](https://perscholas.org/about-per-scholas/)
- **Growth Signals**: Expanded to 25+ locations nationwide; typical alumni pre-training income $20,085 → post-training income $54,606; now celebrating 30 years of operation. [perscholas.org](https://perscholas.org/about-per-scholas/)

## Competitive Advantages
- **No-cost model**: Training is completely free for learners, removing financial barriers to tech careers.
- **Proven outcomes**: High graduation rate (85%) and strong employment placement (80%+ within one year) with significant income uplift.
- **National scale**: 25+ campuses across the U.S., enabling regional economic development and partnerships with hundreds of employers.
- **AI-embedded curriculum**: Courses are designed to include AI skills, keeping training relevant to current industry demands.

## Strategic Focus
- **Expansion**: Opening new locations (e.g., Buffalo, Newark, North Carolina, Orlando, Phoenix, Pittsburgh, San Francisco Bay, Seattle, St. Louis) to reach more learners. [perscholas.org](https://perscholas.org/)
- **Industry alignment**: Developing training programs for high-growth sectors such as semiconductors, advanced manufacturing, critical infrastructure, and data centers. [greenhouse.io](http://job-boards.greenhouse.io/perscholashires)
- **Talent solutions growth**: Deepening partnerships with employers to fill technical roles and offer upskilling/reskilling services.

## Why Work Here
- **Culture**: Mission-driven, collaborative, and supportive environment; 81% of staff say they can be their authentic self at work; 24% of staff received promotions in the last 12 months. [perscholas.org](https://perscholas.org/meet-our-people/)
- **Work policy**: Roles are available onsite, hybrid, and remote across the U.S. Remote candidates must reside in the U.S.; no employment sponsorship provided. [perscholas.org](https://perscholas.org/meet-our-people/)
- **Benefits**: 40+ paid days off in the first year (37+ days according to FAQ), medical premiums starting below $40 per paycheck, $1-for-$1 401k matching up to 6%, and other wellness support. [greenhouse.io](http://job-boards.greenhouse.io/perscholashires) and [perscholas.org](https://perscholas.org/meet-our-people/)
- **Growth**: Opportunities for advancement in a growing organization; staff members report a strong sense of belonging. [perscholas.org](https://perscholas.org/meet-our-people/)

## Sources
1. [perscholas.org](https://perscholas.org/)
2. [perscholas.org - About](https://perscholas.org/about-per-scholas/)
3. [perscholas.org - Board & Staff](https://perscholas.org/about-per-scholas/board-staff/)
4. [perscholas.org - Meet Our People](https://perscholas.org/meet-our-people/)
5. [greenhouse.io - Jobs at Per Scholas](http://job-boards.greenhouse.io/perscholashires)

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