--- title: 'Instructional Delivery Scheduler at CGS Immersive' canonical: 'https://feeny.ai/job/instructional-delivery-scheduler-cgs-immersive-canada-pq16jrt404wf' type: 'job' last_seen: '2026-09-10' --- # Instructional Delivery Scheduler at CGS Immersive - **Company:** CGS Immersive - **Location:** Canada - **Posted:** 2026-08-28 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/immersive/jobs/5409369008 ## Job description Innovation Starts With You. Instructional Delivery Scheduler Full time - Permanent Position Job Role: CGS is seeking an experienced Instructional Delivery Scheduler to join our instructional delivery services team. The Instructional Delivery Scheduler you will play a crucial role in organizing, scheduling, and coordinating the logistical aspects of a plasma center technical training program. This role involves liaising with instructors, learners, members of the CGS instructional delivery administration team, and the client’s process excellence and technical training operations stakeholders to ensure the successful execution of the plasma center technical training program. Responsibilities: - Coordinate the scheduling and logistics of virtual instructor-led training sessions. - Communicate effectively with instructors, learners, and relevant stakeholders to ensure all parties are informed about training schedules, requirements, and changes such as revised training plans. - Assist in the creation and distribution of training materials, handouts, and resources as needed. - Maintain accurate training records, attendance sheets, and evaluations, ensuring compliance with established procedures. - Provide virtual support during training sessions, troubleshooting logistical issues, and ensuring a smooth delivery of the program. - Collaborate with the instructional delivery services team to gather feedback and evaluate training sessions for continuous improvement. - Support the development and implementation of processes to streamline training delivery operations. Qualifications: - A bachelor’s degree in Business Administration, Communications, or a related field. Relevant experience may substitute for formal education. - 5+ years of experience in coordinating training programs, events, or similar activities. - Strong organizational and multitasking skills with a keen attention to detail. - High proficiency in the use of: - Software for centralized planning and scheduling of class rosters, instructors, learners, and learning. - Microsoft Excel to collect and analyze structured data used by various information management systems. - Moderate proficiency in the use of MS Word, MS PowerPoint, MS OneNote, and MS SharePoint. - Excellent communication and interpersonal skills to effectively interact with various stakeholders. - The ability to thrive in a fast-paced environment and adapt to changing priorities. - Experience with learning management systems (LMS) is advantageous. - Excellent project management skills with the ability to manage multiple projects simultaneously. - Certification in project management or event coordination is a plus. Benefits: - A comprehensive benefits package (Health, Dental, Life Insurance and RRSP). - Remote work from home (available options). - The opportunity for career growth and development. - A collaborative and inclusive work environment. Salary Range: - Salary: 40,000 – 45,000 CAD Annually. CGS evaluates compensation individually for each selected applicant. Final salary placement within our established parameters is based on multiple criteria, including regional market rates, internal equity considerations, cost-of-living geography, and candidate-specific attributes like professional experience, education, and technical skill sets. ## About Us For more than 40 years, CGS has empowered global enterprises to drive breakthrough performance through innovative business applications, enterprise learning and outsourcing. CGS Immersive® is an innovation lab and training transformation engine modernizing training programs and delivering immersive experiences tailored to meet the evolving needs of organizations across industries. Learn more about CGS Inc® and CGS Immersive® in our websites: https://cgsinc.com/en https://cgsimmersive.com/ ## About CGS Immersive ## Company Overview - **One-liner**: CGS Immersive builds AI-driven roleplay, AR/XR, and immersive training solutions that help enterprises onboard faster, upskill at scale, and improve workforce performance. - **Entity Type**: Private (division of CGS, a global private company) - **Headquarters**: Saint John, New Brunswick, Canada (with innovation hubs across the Americas, EMEA, and Asia Pacific) - **Founded**: Not publicly disclosed; CGS has served enterprise clients for 40+ years, and CGS Immersive operates as its innovation lab and training transformation engine. - **Founders**: Not publicly listed; the team is led by executives within CGS. ## Core Business - **Primary industry**: Corporate learning & development, immersive technology, AI-powered workforce training. - **Target customers**: B2B – enterprise organizations across 20+ sectors including healthcare, frontline industries, and high-stakes environments. - **Mission**: “Make tomorrow work” – transform workforce performance through immersive, AI-driven learning experiences. ## Products & Services - **[Cicero](https://cgsimmersive.com/)**: AI-powered roleplay and workforce productivity platform that delivers instant feedback and lets users practice unscripted, high-stakes scenarios. *(SaaS)* - **[TeamworkAR](https://cgsimmersive.com/)**: Augmented & virtual reality (XR/AR) platform for risk-free, hands-on training simulations, onboarding, and experiential learning. *(SaaS / Platform)* - **Transformation & Learning Consulting**: Strategic services to align learning journeys with business goals, including content design, analytics, and performance acceleration. *(Service)* ## Market Standing - **Valuation/Market Cap**: Not publicly available (privately held division). - **Key Metric**: Supports over **2 million learners per year** across 30+ countries and 30+ languages; delivers **40–60% cost reductions** and up to **$10M+ annual savings** for clients. - **Notable Investors/Partners**: Collaborative relationships with Apple, Google, and Meta; recognized by **Fast Company** as one of the world’s most innovative companies; **10+ consecutive years in Training Industry’s Top 20**. - **Growth Signals**: Transitioning from a custom learning solutions business to a scaled AI/XR platform company; holding **three patents in immersive technology** and hundreds of certifications; recent hiring for senior revenue and product roles. ## Competitive Advantages - **40+ years of global training expertise** embedded in enterprise learning. - **Measurable results** – clients see 53% faster onboarding, 60% higher retention, and multimillion-dollar savings. - **Patented immersive technology** (three patents) and deep collaborations with tech giants. - **2,000+ experts** in learning design, experience strategy, AI, and XR development. - **Enterprise-grade scale** – deployed across 40+ countries, 30+ languages, with robust security certifications. ## Strategic Focus - **Scale platform business** – grow Cicero and TeamworkAR from custom projects into self-service, AI/XR platforms. - **Deepen AI capabilities** – enhance real-time roleplay coaching and adaptive learning analytics. - **Expand global footprint** – leverage existing hubs and partnerships to reach new industries and geographies. - **Maintain thought leadership** – continue industry recognition and patent filings to stay ahead in immersive corporate learning. ## Why Work Here - **Culture of innovation** – “Invent boldly” with cross-functional teams building solutions used by millions. - **Global flexibility** – remote and hybrid roles available; hubs in Canada, the Americas, EMEA, and APAC. - **Learning & growth** – dedicated upskilling, cross-training, certification support, and mentorship from industry leaders. - **Inclusive environment** – globally inclusive, accessible workplace that values diverse perspectives. - **Impact** – directly contribute to transforming how the world learns and works; projects with world’s most admired brands. - **Perks**: Comprehensive health & wellness benefits, community volunteering opportunities, service milestones, and hackathons. - **Engineering culture**: Small, focused backend teams working with Go, Java, and modern cloud infrastructure; strong stakeholder communication expected. ## Sources 1. [CGS Immersive – Main Site](https://cgsimmersive.com/) 2. [CGS Immersive – Careers](https://cgsimmersive.com/careers) 3. [CGS Immersive – About Us](https://cgsimmersive.com/about) 4. [CGS Immersive – LinkedIn](https://www.linkedin.com/showcase/cgs-immersive/) 5. 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