--- title: 'Instructional Designer – Learning & Development - Remote Latam at Puzzle Consulting Services' canonical: 'https://feeny.ai/job/instructional-designer-learning-development-remote-latam-puzzle-consulting-fp4fcq5hqefw' type: 'job' last_seen: '2026-10-14' --- # Instructional Designer – Learning & Development - Remote Latam at Puzzle Consulting Services - **Company:** Puzzle Consulting Services - **Location:** Latin America - **Employment:** full-time - **Posted:** 2026-10-13 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/puzzle-consulting-services/ecd3dc48-e92b-4643-8020-920da8738ef4 ## Job description Location: Remote – Latin America Employment Type: Full-Time ## About the Role We are looking for an Instructional Designer to help shape and build engaging, practical, and scalable learning experiences within our learning management system (LMS), Docebo. This role is an opportunity to help define not only how courses are built, but also what great learning should look like across the organization. You will work closely with subject matter experts and internal stakeholders to transform knowledge, processes, and business needs into clear, engaging, and effective learning experiences. The ideal candidate combines strong instructional design fundamentals with a modern approach to digital learning, including interactive content, assessments, multimedia, learner engagement, and emerging AI-powered learning tools. ## What You’ll Do Learning & Instructional Design - Design and develop engaging online courses and learning experiences using instructional design best practices. - Translate complex information, processes, and subject matter expertise into clear, learner-friendly content. - Apply instructional design methodologies such as ADDIE, backward design, adult learning principles, and/or other relevant frameworks. - Define learning objectives, course structures, lesson plans, assessments, activities, and learning paths. - Design learning experiences that are practical, relevant, and connected to real-world job responsibilities. - Develop different types of learning experiences, including microlearning, self-paced courses, knowledge checks, scenario-based learning, and interactive activities. - Ensure content is clear, accessible, engaging, and appropriate for the target audience. Docebo & Course Development - Build, configure, and maintain courses within the Docebo LMS. - Organize course structures, learning paths, training materials, assessments, and learner activities. - Explore and leverage Docebo’s content creation and AI-powered capabilities to improve the speed and quality of course development. - Use multimedia, interactive elements, assessments, and other available tools to create engaging learning experiences. - Evaluate existing courses and recommend improvements to content, structure, learner experience, and engagement. - Maintain consistency in course design, instructional standards, terminology, and branding across the learning library. Docebo currently supports AI-assisted course creation, interactive lessons, assessments, translation, voiceover, and learner data that can be used to continuously improve courses. ([Docebo Help](https://help.docebo.com/hc/en-us/articles/360020080300-Creating-and-managing-e-learning-courses?utm_source=chatgpt.com)) Learning Strategy & Vision - Help establish and evolve a vision for digital learning across the organization. - Research emerging trends, tools, and best practices in instructional design, e-learning, AI-powered learning, and employee development. - Identify opportunities to make learning more personalized, practical, and embedded into the learner’s workflow. - Partner with stakeholders to understand business goals and translate them into measurable learning outcomes. - Recommend new approaches, technologies, and learning formats that can improve learner engagement and knowledge retention. - Help develop a scalable learning framework that can grow with the organization. Collaboration & Content Development - Partner with subject matter experts to gather, organize, validate, and transform knowledge into learning content. - Facilitate content discovery sessions and interviews with SMEs. - Guide SMEs on how to communicate complex topics effectively to learners. - Manage multiple course-development projects and prioritize work based on business needs. - Coordinate reviews, revisions, approvals, and course launches. - Incorporate learner and stakeholder feedback into ongoing course improvements. Measurement & Continuous Improvement - Monitor course engagement, completion, assessment results, and other relevant learning metrics. - Use learner data and feedback to identify opportunities for improvement. - Evaluate whether learning experiences are achieving their intended outcomes. - Continuously iterate on courses based on learner behavior, business needs, and performance data. - Help connect learning outcomes to broader business and workforce objectives. ## What We’re Looking For - 3+ years of experience in Instructional Design, Learning & Development, eLearning, Curriculum Development, or a related field. - Experience designing and developing online or digital learning experiences. - Hands-on experience with an LMS; Docebo experience is highly preferred. - Strong understanding of adult learning principles and instructional design methodologies. - Experience developing learning objectives, assessments, activities, and structured learning paths. - Strong writing, editing, and content-organization skills. - Ability to take complex information and turn it into simple, engaging, and actionable learning content. - Experience working with subject matter experts and cross-functional stakeholders. - Strong attention to detail and commitment to quality. - Ability to manage multiple projects and work independently in a remote environment. - Curiosity about emerging technologies, AI, and their impact on learning and workforce development. ## Nice to Have - Experience with Docebo Creator or other AI-powered authoring tools. - Experience with tools such as Articulate Storyline, Articulate Rise, Adobe Captivate, or similar e-learning authoring platforms. - Experience creating video-based learning, microlearning, simulations, or scenario-based training. - Experience with SCORM or other e-learning standards. - Experience using learning analytics to improve course effectiveness. - Experience designing AI literacy, technology, or professional skills training. - Experience developing role-based or personalized learning experiences. - Familiarity with accessibility standards such as WCAG. - Experience working in a fast-paced, technology-driven, or startup environment. What Success Looks Like In this role, success means building learning experiences that people actually want to complete and can apply to their work. You will help move the organization beyond simply creating courses toward a more intentional learning ecosystem—one that is practical, engaging, personalized, measurable, and aligned with business needs. You will also play an important role in exploring how AI can accelerate content development while maintaining strong instructional design, human judgment, and learning quality. Join Us and Enjoy These Perks! - Competitive Salary: Earn a USD salary that matches your skills and experience. - Paid Time Off: We value work-life balance, offering PTO so you can recharge. - Health Insurance Subsidy: Your health matters, and we help with a subsidy to cover your care. - Salary Reviews every year! - Paid Training and Certifications Ready to put your puzzle-solving skills to the test? Join our team today! Want to learn more about us? LinkedIn:[Puzzle](https://www.linkedin.com/company/puzzle-tech-recruitment/)Instagram:[@](https://instagram.com/puzzle.tech_?igshid=YmMyMTA2M2Y=)[puzzle.tech](http://puzzle.tech)[_](https://instagram.com/puzzle.tech_?igshid=YmMyMTA2M2Y=) ## About Puzzle Consulting Services ## Company Overview - **One-liner**: Puzzle Consulting Services is a software and talent consulting firm that helps U.S. companies achieve supply chain success through implementation of Bright Suite solutions and connects them with top Latin American engineering talent. - **Entity Type**: Private (no public funding data available) - **Headquarters**: Atlanta, Georgia, USA (with offices in Honduras and Brazil) - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - Primary industry/industries: Software consulting, professional services, supply chain technology, nearshore talent recruitment. - Target customers: Mid-market to enterprise clients in consumer goods, food and beverage, third-party logistics, transportation, and shipping (B2B). - Mission or purpose: "Help bold companies grow by connecting them with exceptional engineering talent from across Latin America — and to give that talent a community where they can grow and thrive." [puzzle.tech](https://www.puzzle.tech/aboutus) ## Products & Services - **Supply Chain Consulting & Implementation**: Professional services including implementation, configuration, and support of the Bright Suite of solutions (warehouse management, order management, sourcing, and inventory management). [builtin.com](https://builtin.com/company/puzzle-consulting-services) - **Talent Platform (Puzzle)**: A nearshore hiring service that pre-vets and connects U.S. companies with Latin American software engineers and support teams for full-time roles with USD salaries and benefits. [puzzle.tech](https://www.puzzle.tech/) - **Coding Latam**: A community initiative that hosts conferences, mentorship, and projects to empower developers across Latin America. [puzzle.tech/aboutus](https://www.puzzle.tech/aboutus) ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Not disclosed (private company; headcount growth and open roles suggest a scaling organization) - **Notable Investors/Partners**: Not publicly available; partners likely include clients using Bright Suite solutions (e.g., Blue Yonder ecosystem) - **Growth Signals**: Active hiring across multiple roles (Solutions Consultant, Help Desk Specialist, SEO Content Developer, Senior Designer, etc.) across Honduras, US, and remote LATAM. Maintains offices in two countries and appears to be expanding its talent pool through the Puzzle brand. [builtin.com](https://builtin.com/company/puzzle-consulting-services/jobs) ## Competitive Advantages - **Niche specialisation**: Deep expertise in implementing Bright Suite supply chain software, a high-value enterprise need. - **Nearshore talent model**: Access to cost-effective, time-zone-aligned Latin American engineers, combined with U.S.-based leadership and client relationships. - **Dual business model**: Consulting services generate recurring revenue and client trust; the talent platform scales as a separate growth engine. - **Community investment**: Coding Latam strengthens employer brand and creates a pipeline of skilled developers. ## Strategic Focus - Scale the talent platform to serve more U.S. companies hiring in Latin America while continuing to deliver supply chain implementation services. - Expand service offerings beyond Bright Suite into adjacent technologies. - Deepen presence in Honduras and other Latin American markets as a hub for nearshore delivery. ## Why Work Here - **Culture**: Values-driven with a focus on "every piece matters," ownership, and simplicity. Strong emphasis on community and growth [puzzle.tech](https://www.puzzle.tech/aboutus). - **Work policy**: Hybrid workspace — employees combine remote and on-site work; many roles are fully remote for Latin American candidates. [builtin.com](https://builtin.com/company/puzzle-consulting-services) - **Perks for talent**: Competitive USD salaries, paid time off, health insurance support, annual salary reviews, career development, and a dedicated Talent Experience team. [puzzle.tech](https://www.puzzle.tech/careers) - **Engineering culture**: Pre-vetted engineers, modern tech stacks, and the opportunity to work on impactful projects for U.S. clients from a Latin American base. ## Sources 1. [builtin.com](https://builtin.com/company/puzzle-consulting-services) – Company overview, office locations, work policy, and job listings 2. [builtin.com/jobs](https://builtin.com/company/puzzle-consulting-services/jobs) – Current open roles and descriptions 3. [puzzle.tech](https://www.puzzle.tech/) – Main website, value proposition, and talent platform 4. [puzzle.tech/aboutus](https://www.puzzle.tech/aboutus) – Mission, values, and community initiatives 5. [puzzle.tech/careers](https://www.puzzle.tech/careers) – Benefits and why talent chooses Puzzle ## Other roles at Puzzle Consulting Services - [Senior IOS Engineer - Remote Latam](https://feeny.ai/job/senior-ios-engineer-remote-latam-puzzle-consulting-services-brazil-t3z3kmf4c39x) — Brazil - [Platform Support Specialist - Remote Honduras](https://feeny.ai/job/platform-support-specialist-remote-honduras-puzzle-consulting-services-honduras-f34vwteq4dq7) — Honduras - [UI/UX Engineer - Remote LATAM](https://feeny.ai/job/ui-ux-engineer-remote-latam-puzzle-consulting-services-brazil-2hwraws278n6) — Brazil - [QA Engineer - Remote Latam](https://feeny.ai/job/qa-engineer-remote-latam-puzzle-consulting-services-brazil-52yxwh3w9qva) — Brazil - [Software / Web Engineer - Remote Latam](https://feeny.ai/job/software-web-engineer-remote-latam-puzzle-consulting-services-brazil-rxvn6pmm17fx) — Brazil - [Patient Care Consultant - Onsite San Pedro Sula](https://feeny.ai/job/patient-care-consultant-onsite-san-pedro-sula-puzzle-consulting-services-fgsb8affn4a6) — Honduras - [Senior Solutions Consultant](https://feeny.ai/job/senior-solutions-consultant-puzzle-consulting-services-georgia-gyczd4z1hn5a) — Georgia