--- title: 'Insurance Account Manager at Coverdash' canonical: 'https://feeny.ai/job/insurance-account-manager-coverdash-belgrade-jevmw9e8fvry' type: 'job' last_seen: '2026-10-17' --- # Insurance Account Manager at Coverdash - **Company:** Coverdash - **Location:** Belgrade, Serbia - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-02 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.ashbyhq.com/coverdash/93a8ccb5-90c1-4e71-ba76-7a88b349d611 ## Job description ## Who We Are Coverdash is the fastest growing startup and SMB focused-insurtech agency, powered by the industry’s most advanced embedded technology and partnership strategies. Our mission is to help growing businesses purchase and manage business insurance from the places they trust most. Our simple and powerful embedded technology helps partners offer insurance to existing customers with a single line of code. Coverdash was founded by a team with deep fintech and financial services experience and is the first insurance-as-a-service platform. We have raised over $16 million to date from top investors including NYCA (Affirm, Fundbox, Acorns, Gemini), Bling Capital (Lyft, Square, Instacart, Palantir), World Insurance Labs (HubSpot, DocuSign, Twitter), Expansion VC (Postmates, AngelList, Lemonade). Headquartered at our brand new state-of-the-art office in the heart of NYC, Coverdash remains a remote friendly working environment. Our rapidly growing team is a smart, dynamic, and fun-loving group privileged to be collaborating with some of the world’s most innovative embedded partners. Job Title Insurance Account Manager ## The Role As an Insurance Account Manager, you play a central role in managing ongoing client service needs and policy renewals at Coverdash. This role exists to ensure existing clients receive timely, accurate, and proactive support throughout the renewal and servicing lifecycle, helping drive client retention and maintain strong carrier relationships. You’ll work closely with U.S.-based Service and Account Manager teams, insurance carriers, and internal systems to process renewals, endorsements, and policy changes. This role is ideal for someone who is organized, detail-oriented, and comfortable owning client interactions in a fast-paced insurtech environment. ## What You’ll Do - Lead and manage existing client interactions related to policy servicing and renewals - Process policy renewals, including auto-renewals, conditional renewals, and non-renewals, in a timely manner - Retain existing clients by handling ongoing service requests and renewal-related communication - Operate daily within Coverdash’s CRM and Admin (AMS) systems to manage client and policy data - Navigate carrier portals to retrieve renewal details and documentation - Manage the end-to-end renewal workflow through Coverdash systems - Route incoming service requests to the appropriate internal teams when needed - Pre-fill renewal applications and supporting insurance submissions - Support carrier quoting activities - Handle billing notices and payment-related issues, including follow-ups and carrier coordination - Support onboarding and ongoing training for new and existing team members ## Who You Are Required - 2–4 years of experience in insurance operations, service, renewals, or customer support roles - Experience with U.S. commercial insurance products - Strong attention to detail with the ability to manage complex policy and renewal workflows - Excellent English communication skills (written and spoken) - Comfortable working across multiple systems, CRMs, carrier portals, and internal tools - Highly organized with the ability to manage multiple clients, renewals, and deadlines - Proactive, dependable, and comfortable taking ownership of client issues - Customer-focused mindset with strong problem-solving skills - Ability to collaborate effectively with international teams ## Nice to Have - Previous experience in an insurtech, fintech, or startup environment Work Environment - Location: Belgrade, Serbia (Hybrid) - Working Hours: 10:00 AM - 6:00 PM (Belgrade time) - Employment Type: Full-Time Why Coverdash? - Gain hands-on experience with U.S. insurance servicing, renewals, and carrier operations - Be part of a fast-growing insurtech where smart tech meets great people - You’ll have real ownership, room to grow, and the chance to make a meaningful impact from day one ## Compensation Our salary ranges are based on paying competitively for our size and industry and are one part of our total compensation package that also includes benefits and other perks. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future. Coverdash is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. ## About Coverdash ## Company Overview - **One-liner**: Coverdash is a fully-digital business insurance agency that provides tailored risk management for small businesses through an embedded insurance platform. - **Entity Type**: Private (Series A) - **Headquarters**: New York, New York, USA - **Founded**: 2022 - **Founders**: Ralph Betesh (Co-Founder & CEO), Avery Rubin (Co-Founder & CTO) ## Core Business - **Primary industry**: Insurtech (digital business insurance) - **Target customers**: Small business owners, freelancers, e-commerce merchants, startups (B2B & B2C) - **Mission**: “Making insurance accessible to businesses of all shapes and sizes” ## Products & Services - **Embedded Insurance Platform**: A single line of code (API/SDK) that lets partners host quote, rate, bind, and checkout experiences directly on their own platforms. - **General Liability**: Coverage for bodily injury, property damage, and personal injury. - **Professional Liability**: Errors & omissions protection for service-based businesses. - **Workers’ Compensation**: Coverage for employee injuries and lost wages. - **Cyber Insurance**: Data breach and cyber-attack protection (offered in partnership with Drata). - **Management Liability**: Directors & officers, employment practices, and fiduciary liability. - **Business Owner’s Policy (BOP)**: Bundled general liability and property insurance. - **Certificate of Insurance (COI) Generation**: Instant self-service COI creation for businesses and their partners. ## Market Standing - **Valuation / Market Cap**: Not disclosed (last round: $13.5M Series A) - **Total Funding**: $16M - Seed Round (Jan 2023): $2.5M led by **Bling Capital** - Series A (Feb 2024): $13.5M led by **Nyca Partners** - **Annual Revenue**: Not publicly available (early-stage; LinkedIn estimates suggest <$50K, but this is likely a data artifact rather than actual reported revenue) - **Key Partners**: LendingTree (Nov 2024 partnership to launch SMB insurance offering), Revenued, Drata - **Growth Signals**: - Headcount grew ~90% year-over-year to ~55 employees - Expanded to Serbia with a 12-person engineering/operations team - Active hiring for commercial insurance brokers and growth roles ## Competitive Advantages - **Simplified Embedded Insurance**: Partners can integrate the full quoting-to-binding flow with a single line of code, reducing integration time from months to days. - **All‑50‑State License**: Licensed as a P&C insurance agency in every U.S. state plus D.C. - **Instant COI Generation**: Differentiator for freelancers and contractors who need fast proof of coverage. - **SMB Focus**: Targets the underserved small‑business segment that traditional brokers often overlook. ## Strategic Focus - **Scaling Partnerships**: Deepening relationships with platforms like LendingTree and recruiting new affinity partners to distribute insurance. - **Product Automation**: Continuing to streamline the quote‑to‑bind process and enhance the customer dashboard. - **International Expansion**: Building a development hub in Serbia to support product velocity. ## Why Work Here - **Culture & Mission**: Fast‑paced, mission‑driven environment with a focus on making insurance simple and accessible. - **Team Growth**: Significant hiring momentum – employees have doubled in the past year, offering strong career development opportunities. - **Work Location**: On‑site in New York City (HQ) with a secondary hub in Serbia; hybrid or remote flexibility may vary by role. - **Perks & Engineering Culture**: Modern tech stack, flat hierarchy, and direct impact on product direction. Leadership includes experienced insurtech and fintech operators. - **Current Openings**: Commercial Insurance Broker (Core & Growth), Commercial Insurance Producer – indicating a sales‑focused growth stage. ## Sources 1. [Coverdash About Page](https://www.coverdash.com/about) 2. [Coverdash Careers Page](https://www.coverdash.com/careers) 3. [Coverdash Website (Products & Partners)](https://www.coverdash.com/) 4. [Built In – Coverdash Profile](https://builtin.com/company/coverdash) 5. [LinkedIn – Coverdash Company Page](https://www.linkedin.com/company/coverdash) 6. [FinTech Global – LendingTree Partnership](https://financialit.net/news/insurance/coverdash-partners-lendingtree-simplify-business-insurance-smbs) (referenced in search results) ## Other roles at Coverdash - [Customer Operations Associate](https://feeny.ai/job/customer-operations-associate-coverdash-belgrade-f5hprtywfy8h) — Belgrade, Serbia - [Strategic Partnerships Manager](https://feeny.ai/job/strategic-partnerships-manager-coverdash-new-york-89agxptfj272) — New York, NY - [Account Manager](https://feeny.ai/job/account-manager-coverdash-united-states-hn1n1pn1gmyh) — United States - [Commercial Insurance Broker, Core](https://feeny.ai/job/commercial-insurance-broker-core-coverdash-united-states-zjvy99hhkegs) — United States - [Commercial Insurance Broker, Growth](https://feeny.ai/job/commercial-insurance-broker-growth-coverdash-united-states-69sm4580q4e6) — United States