--- title: 'Insurance Operations Lead at Camber' canonical: 'https://feeny.ai/job/insurance-operations-lead-camber-new-york-4sh7c8sa2dbv' type: 'job' last_seen: '2026-09-08' --- # Insurance Operations Lead at Camber - **Company:** Camber - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-04-03 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/camber/a5cf673f-7735-445b-8b83-dd4f4aebcfb3 ## Job description ## ABOUT US: Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber? https://camberhealth.notion.site/What-is-Camber-1a6c4e2fa5318049b6beef91b8ed7d1a?pvs=4 We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber https://www.camber.health/knowledge/launch ## ABOUT OUR CULTURE: Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples: 1. Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients. 2. We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us. ## ABOUT THE ROLE: Camber is looking for an Operations Lead to be the foundational architect of our Operations function. You will take ownership of key workflows, solving complex problems by designing, implementing, and maintaining scalable, data-driven systems that ensure our day-to-day operations run flawlessly and enable us to deliver care. Success in this role requires strong cross-functional collaboration. You will work directly with Engineering, Product, and Data to build the technical and process infrastructure required for business success. You will also partner with Payer, CX, and Growth teams to deploy and refine these systems. You are an experienced operator who has a history of achieving measurable outcomes, building efficient processes, and using data to assess team performance in a fast-paced, high-growth environment. ## WHAT YOU'LL DO: - Optimize financial outcomes by improving insurance billing for clinics and patients. - Translate operational needs into product requirements for Engineering and Product teams. - Drive new initiatives (0-1) by laying the strategic and operational groundwork. - Develop and implement core scalable processes in partnership with cross-functional teams. - Analyze operational data to define strategy, accelerate progress, and ensure delivery on OKRs and roadmap goals. ## WHAT WE'RE LOOKING FOR: - 5-7+ years of operational experience, ideally within a high-growth company. - Strategic Problem Solver: You embrace ambiguity and seek out complex challenges to drive strategy and deliver concrete outcomes. - Execution Master: You maintain exceptional organizational control over numerous moving pieces without difficulty. - Accountable Collaborator: You proactively partner across the organization, leading teams to achieve business results. - Growth Mindset: You are energized by a high-autonomy environment that values open feedback and fosters individual growth. ## PERKS & BENEFITS AT CAMBER: - Comprehensive Health Coverage: Medical, dental, and vision plans with nationwide coverage, including 24/7 virtual urgent care. - Mental Health Support: Weekly therapy reimbursement up to $100, so you can prioritize the care that works best for you. - Paid Parental Leave: Up to 12 weeks of fully paid time off for new parents (birth, adoption, or foster care). - Financial Wellness: 401K (traditional & Roth), HSA & FSA options, and monthly commuter benefits for NYC employees. - Time Off That Counts: 18 PTO days per year (plus rollover), plus office closures for holidays, monthly team events, company off-sites, and daily, in-office lunches for our team. - Fitness Stipend: $100/month to use on fitness however you choose. - Hybrid Flexibility: In NYC? We work in the office 3–5x/week, with flexibility when life happens. Fridays are remote-friendly. Camber is based in New York City, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location. Building an inclusive culture is one of our core tenets as a company. We’re very aware of structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here! In addition, we take security seriously, and all of our employees contribute to uphold security requirements and maintain compliance with HIPAA security regulations. ## About Camber ## Company Overview - **One-liner**: Camber builds revenue infrastructure for specialty healthcare providers, replacing fragmented billing workflows with an intelligence layer trained on real claims data. - **Entity Type**: Private (Series B) - **Headquarters**: New York City, USA - **Founded**: 2019 - **Founders**: Christophe Rimann (CEO) and team (founding team includes operators with backgrounds in healthcare operations, revenue cycle, and specialty care administration) ## Core Business - **Primary industry**: Healthcare Revenue Cycle Management (RCM) / HealthTech - **Target customers**: Specialty care clinics and their investors, including Applied Behavior Analysis (ABA) therapy, Physical Therapy (PT), ENT/Allergy, and adjacent care specialties. Serves B2B (healthcare providers) and enterprise care networks. - **Mission or purpose**: To rebuild the revenue infrastructure American healthcare needed twenty years ago — replacing manual, reactive billing with a platform that gets smarter over time. ## Products & Services - **Camber RCM Platform**: An intelligence layer trained on $2.5B+ in live claims data. It unifies claims management, denial prevention, payment tracking, and analytics into a single operating system. Key features include a Rules Engine that learns from every denial, real-time denial risk detection before submission, and automation that handles volume while human experts handle exceptions. - **Camber Services**: A team of specialty care insurance experts who handle payer escalations, documentation disputes, and edge cases that automation cannot resolve. The model is "infrastructure first, services second." ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Series B) - **Key Metric**: Total Funding — $50M raised (Series B led by Andreessen Horowitz) - **Notable Investors/Partners**: Andreessen Horowitz (lead in Series B), Y Combinator (Winter 2022 batch). Also backed by seed and Series A investors. - **Growth Signals**: - 500+ providers served across 50 states - Processes 1M+ claims annually - 95%+ first-pass paid rate - 29-day average days to collect - 7pp decrease in Initial Denial Rate within a year - 3pp increase in Net Collections Rate within a year - Expanded from ABA therapy leadership into Physical Therapy, ENT/Allergy, and broader specialty care - ~60 employees (as of Series B) - Rebranded from Juniper to Camber in 2024 to reflect evolution into a specialty care infrastructure company ## Competitive Advantages - **Data moat**: Trained on $2.5B+ in real claims data across specialty care environments — not synthetic data or generalized AI. Every claim processed makes the next one smarter. - **Specialty-specific focus**: Generalist RCM tools fail at the margins where revenue gets lost. Camber is custom-built for specialty care, where each payer and specialty has its own reimbursement logic. - **Infrastructure model over BPO**: The goal is a system that gets smarter over time, not a team that scales linearly with client volume. Automation handles volume; humans handle judgment-intensive exceptions. - **Operator-founded**: Built by people who spent careers inside healthcare operations and revenue cycle, giving them deep domain expertise. ## Strategic Focus - **Expansion into new specialties**: Growing from ABA leadership into PT, ENT/Allergy, and broader specialty care verticals. - **Enterprise care networks**: Targeting larger care networks and growth partner verticals. - **Infrastructure-first approach**: Continuing to build a platform that replaces layers of broken tools with a unified intelligence layer. - **Long-term horizon**: Building for where healthcare reimbursement and infrastructure will be in a decade, not where it is today. ## Why Work Here - **Culture highlights**: High pace, high autonomy, and a focus on outcomes over activity. The team values craft as a non-negotiable. Work is measured against real impact, not busywork. - **Team background**: Engineering team includes backgrounds from Stripe, Ramp, and Doximity. The company hires operators, engineers, designers, and policy minds who enjoy complex, ever-evolving challenges. - **Work policy**: Hybrid — office in New York City, team in office 3-5 days per week. Fridays are remote-friendly. The company believes proximity and real-time judgment are important for solving hard problems. - **Compensation**: Above-market for the top of the market. Equity is meaningful and transparent. They benchmark against where the best people in your field could go, not against mid-market. - **Benefits**: Full medical, dental, vision, and mental health coverage. 18 days PTO + rollover, plus company holidays. - **Stage**: Series B, ~60 employees — early enough for significant ownership and impact, late enough to have product-market fit and a repeating revenue model. ## Sources 1. [camber.health/careers](https://www.camber.health/careers) 2. [camber.health](https://www.camber.health/) 3. [camber.health/company](https://www.camber.health/company) 4. [jobs.ashbyhq.com/camber](https://jobs.ashbyhq.com/camber) 5. [ycombinator.com/companies/camber-2](https://www.ycombinator.com/companies/camber-2) ## Other roles at Camber - [Senior Platform Software Engineer](https://feeny.ai/job/senior-platform-software-engineer-camber-new-york-xp3cc966w57q) — New York, NY - [Senior Product Designer](https://feeny.ai/job/senior-product-designer-camber-new-york-86152a52qsva) — New York, NY - [Enterprise Insurance Operations Lead](https://feeny.ai/job/enterprise-insurance-operations-lead-camber-new-york-xj97xjny7abq) — New York, NY - [Technical Recruiter](https://feeny.ai/job/technical-recruiter-camber-new-york-50ak8e9qe76z) — New York, NY - [Software Engineer](https://feeny.ai/job/software-engineer-camber-new-york-b1vmzc4p5m1h) — New York, NY - [Insurance Operations Associate](https://feeny.ai/job/insurance-operations-associate-camber-new-york-cee5mz9x4y6m) — New York, NY - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-camber-new-york-08h2r8nf0sfx) — New York, NY - [Senior Software Engineer, Data](https://feeny.ai/job/senior-software-engineer-data-camber-new-york-mz9syzwgjbxs) — New York, NY - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-camber-new-york-vmkw6sybq313) — New York, NY - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-camber-new-york-70bkgrnwda53) — New York, NY