--- title: 'Intern - Product Management, Winter 2027 at EQ Bank | Canada''s Challenger Bank' canonical: 'https://feeny.ai/job/intern-product-management-winter-2027-eq-bank-canada-s-challenger-bank-toronto-gsxm4femvynv' type: 'job' last_seen: '2026-11-10' --- # Intern - Product Management, Winter 2027 at EQ Bank | Canada's Challenger Bank - **Company:** EQ Bank | Canada's Challenger Bank - **Location:** Toronto, Canada - **Work type:** hybrid - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-10 - **Apply:** https://jobs.lever.co/eqbank/e4ed38f2-5de1-405f-a02d-c21f421bc7c1 ## Job description Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving?  The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you! Work Term: January - April 2027 The Intern - Commercial Lending AI Engineer supports the design, development, testing, and support of RESTful APIs, ETL integrations, Power Platform–based solutions, and emerging AI‑enabled capabilities within the Commercial Lending Technology team. This includes supporting AI integrations, large language model (LLM)–powered workflows, intelligent agents, and automated business processes. The role contributes to the delivery of secure, scalable, and reusable interoperability and microservice solutions that support the bank’s digital payment capabilities. The Core Responsibilities of the Job - Work alongside Product Managers, Engineering, Design and the broader digital team to identify, prioritize and deliver improvements to product features and customer journeys - Gather and synthesize customer insights from feedback, app reviews, support contacts and user research to uncover pain points and opportunities - Conduct competitor and market analysis to benchmark our customer experience and identify opportunities to differentiate - Help define problem statements, user stories and success metrics (e.g., adoption, conversion, customer satisfaction) for new features - Analyze product metrics, funnels and experiment (A/B test) results to generate insights and recommend next steps - Own recurring reporting on product performance and customer experience KPIs, sharing clear daily, weekly and monthly updates with the broader team - Support product launches and post-launch reviews, measuring customer impact and capturing learnings - Partner with customer-facing teams (e.g., Customer Service) to ensure a seamless, consistent experience across channels - Participate fully as a member of the team, contribute to a culture of customer focus, quality, innovation and teamwork, and manage own workload to meet deadlines Let's Talk About You! - Bachelor's or Master's Degree in progress, in finance, business administration, commerce, economics, data analysis, marketing, engineering, product management or any other relevant field - Ability and desire to work collaboratively across functions to deliver successful outcomes; - Customer-obsessed, with genuine curiosity about how people manage their money and what makes a great digital experience; - Analytical and data-oriented; comfortable using data (e.g., Excel, SQL or similar) to generate reports and actionable insights; - Highly organized and detail-oriented, with a passion for optimizing products efficiently and effectively; - Comfortable with design, UX and technical terminology; familiarity with agile ways of working is an asset; - Excellent oral and written communication skills with the ability to respond in a clear, concise, and professional manner - Ability to handle multiple competing priorities in a fast-paced environment - Self-starter with an inquisitive, test-and-learn mindset - A strong interest in digital banking, fintech and the evolving Canadian financial services landscape How to Submit Your Application - In ONE document, please submit your transcript and resume. Failure to do so will result in your application not being considered. ## What we offer [For full-time permanent roles] 💰 Competitive discretionary bonus ✨ Market leading RRSP match program 🩺  Medical, dental, vision, life, and disability benefits 📝  Employee Share Purchase Plan 👶🏽 Maternity/Parental top-up while you care for your little one 🏝 Generous vacation policy and personal days 🖥  Virtual events to connect with your fellow colleagues 🎓  Professional development and comprehensive Career Development program 💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON. Equity, Diversity & Inclusion EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally. We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond. As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role. EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration. To learn more, visit eqb.investorroom.com and eqbank.ca. ## About EQ Bank | Canada's Challenger Bank ## Company Overview - **One-liner**: A Canadian challenger bank providing digital-first personal and commercial banking, lending, and asset management through its EQ Bank platform and parent company EQB Inc. - **Entity Type**: Public (TSX: EQB) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 1970 - **Founders**: Not publicly available ## Core Business - **Primary industries**: Banking, Financial Services, Digital Banking, Asset Management - **Target customers**: B2C (Canadian consumers), B2B (small businesses, credit unions, commercial real estate borrowers) - **Mission / purpose**: “Drive change in Canadian banking to enrich people’s lives” — challenging the status quo to bring more competition and better value to Canadians. ## Products & Services - **EQ Bank**: Canada’s first all-digital, cloud-based bank offering high-interest savings, registered accounts, GICs, and everyday banking (SaaS-like digital platform) - **Business Banking**: Recently launched all-digital banking platform for small businesses, offering greater value and a differentiated experience - **Commercial Banking**: Lending focused on insured multi-unit residential securitization, serving builders and renovators of rental apartment supply - **Insurance (Equitable Trust/Concentra)**: Home and auto insurance, estate and trust services - **Asset Management (ACM Advisors)**: Alternative asset management for institutional investors - **Credit Union Solutions**: Services for nearly 200 Canadian credit unions, serving approximately six million members ## Market Standing - **Valuation / Market Cap**: Not directly disclosed in provided sources; combined assets under management and administration are $151 billion (company overview) – $138 billion (annual report). Market cap is not publicly available in the provided data. - **Key Metric**: Annual revenue of $270 million (LinkedIn estimate); public company with SEC/TSX filings. - **Notable Investors / Partners**: Exclusive financial partner of Loblaw Companies Limited’s PC Optimum™ loyalty program (18+ million members). Recognized as one of Forbes’ World’s Best Banks (2021‑2025) and named top bank in Canada and North America by The Banker (Financial Times, 2025). - **Growth Signals**: 607,000 EQ Bank customers at end of Q4 2025 (18% YoY increase); directly serves over 779,000 customers; employee count grew to ~1,950 (from ~1,360 on LinkedIn, indicating significant hiring); moved into new national headquarters at EQ Bank Tower in Toronto (May 2025). ## Competitive Advantages - **First-mover digital advantage**: Canada’s first all-digital bank, built on a proprietary cloud platform that enables rapid product development and fintech collaborations. - **Challenger brand identity**: Distinct positioning as a “Challenger Bank™” that actively disrupts the big-five bank oligopoly, attracting customers seeking better value. - **Massive embedded reach**: Exclusive partnership with PC Optimum (18M+ members) gives EQ Bank deep integration into daily Canadian spending. - **Strong regulatory standing**: Operating as a Schedule I bank (7th largest by assets) with OSFI regulation, providing trust and stability. ## Strategic Focus - **Open banking leadership**: Advocating for and integrating open banking to give customers control over their financial data and enable better choices. - **Digital expansion**: Scaling the EQ Bank platform (record customer growth) and recently launching Business Banking to capture small business market. - **Innovation & efficiency**: Leveraging cloud-native platform to drive best-in-class cost efficiencies and rapidly innovate new products. - **Talent growth**: Investing in leadership development programs and building a pipeline of future leaders to sustain growth. ## Why Work Here - **Culture**: Recognized on LinkedIn Top Companies list for workplace growth and career progression (2024) and Canada’s Best Workplaces™ (2023). Emphasizes authenticity, inclusion, and a “Challenger” mindset. - **Work model**: Hybrid work model with flexible hours, generous vacation, and a “work from away” program. - **Compensation & benefits**: Comprehensive medical, dental, vision, fertility, and mental health support; company equity via stock matching; retirement savings plan with matching; 12 weeks top-up pay for parental leave. - **Growth & learning**: Annual learning budget; allowances for home office and wellness; structured internship, co-op, and Leadership Development Program (LDP) offering real responsibility, mentorship, and cross-functional rotations. - **Wellness**: Employee assistance program, sick days, life and disability insurance. - **Perks**: New national headquarters at EQ Bank Tower in downtown Toronto. ## Sources 1. [eqbank.ca - Company Overview](https://www.eqbank.ca/about-us/about/company-overview) 2. [eqbank.ca - Careers](https://www.eqbank.ca/about-us/about/careers) 3. [jobs.lever.co/eqbank - Job listings](https://jobs.lever.co/eqbank) 4. [linkedin.com/company/-eqbank - LinkedIn company page](https://linkedin.com/company/-eqbank) 5. [filecache.investorroom.com - EQB 2025 Annual Report](https://filecache.investorroom.com/mr5ircnw_eqbank2/1591/EQB-2025_Annual_Report_Final.pdf) ## Other roles at EQ Bank | Canada's Challenger Bank - [Intern, Stress Testing, Risk Management](https://feeny.ai/job/intern-stress-testing-risk-management-eq-bank-canada-s-challenger-bank-toronto-226hh0x3wqj4) — Toronto, Canada - [Corporate Legal Assistant](https://feeny.ai/job/corporate-legal-assistant-eq-bank-canada-s-challenger-bank-toronto-q9agaqa8rjk0) — Toronto, Canada - [Customer Care Representative](https://feeny.ai/job/customer-care-representative-eq-bank-canada-s-challenger-bank-toronto-wxjp4rb1rxs8) — Toronto, Canada - [Payouts Administrator](https://feeny.ai/job/payouts-administrator-eq-bank-canada-s-challenger-bank-toronto-1ts2qz5fe009) — Toronto, Canada - [Bilingual Customer Care Representative](https://feeny.ai/job/bilingual-customer-care-representative-eq-bank-canada-s-challenger-bank-remote-d34jyafeevpw) - [Bilingual Fraud Analyst - Cards](https://feeny.ai/job/bilingual-fraud-analyst-cards-eq-bank-canada-s-challenger-bank-toronto-h6qnm3rg3yyr) — Toronto, Canada - [Product Manager, Digital Banking (18 Month Contract)](https://feeny.ai/job/product-manager-digital-banking-18-month-contract-eq-bank-canada-s-challenger-jgt25w13s2sg) — Toronto, Canada - [Senior Technical Program Manager (18 Month Contract)](https://feeny.ai/job/senior-technical-program-manager-18-month-contract-eq-bank-canada-s-challenger-5hwtj8mqrn1m) — Toronto, Canada - [Bilingual Fraud Officer - Contract Position.](https://feeny.ai/job/bilingual-fraud-officer-contract-position-eq-bank-canada-s-challenger-bank-z3tddp3wdta1) — Toronto, Canada - [Fraud Analyst - Cards](https://feeny.ai/job/fraud-analyst-cards-eq-bank-canada-s-challenger-bank-toronto-g67f6y43999s) — Toronto, Canada