---
title: 'Intern Service & Academy - Quality & Process Management (human) at Neura Robotics'
canonical: 'https://feeny.ai/job/intern-service-academy-quality-process-management-human-neura-robotics-metzingen-0vrc383zann3'
type: 'job'
last_seen: '2026-10-27'
---

# Intern Service & Academy - Quality & Process Management (human) at Neura Robotics

- **Company:** [Neura Robotics](https://feeny.ai/companies/neura-robotics)
- **Location:** Metzingen, Germany / Riederich, Germany
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-27
- **Apply:** https://jobs.ashbyhq.com/neura-robotics-gmbh/0b8ed965-5197-4527-baf2-e9513be31b1a

## Job description

Documenting how NEURA works In a fast-growing robotics company, good processes make the difference between improvising and scaling. In this internship you help us document how we work, build up our quality management system (QMS) and prepare for ISO certification. You also support strategic projects that shape how Service & Academy runs. You work with colleagues from many departments, learn how a company that builds robots operates end to end, and deliver results that stay in use after your internship.

## How you work

You are part of the Service & Academy team and report to the Head of Service & Academy. You work closely with process owners across the company and with Quality. You get your own tasks, clear goals and regular feedback, and you present your results to management.

## Your mission & challenges

Your responsibilities, in order of priority:

1. Process documentation

- Capture existing processes through interviews and workshops with process owners
- Document processes in a clear, uniform format (process maps, descriptions, roles, inputs and outputs)
- Identify gaps, inconsistencies and improvement potential, and suggest improvements
- Keep process documentation current in our documentation system

1. QMS & ISO certification

- Support the setup and maintenance of our quality management system
- Prepare and maintain QMS documents such as procedures, work instructions, forms and records
- Support preparation for ISO certification, e.g. gap analysis against the standard, evidence collection, internal audit preparation and tracking of open actions
- Help manage document control, including versions, approvals and training records

1. Strategic projects

- Support the Service & Academy management with analyses, research, benchmarks and presentations
- Prepare data, reports and decision papers
- Take on defined project tasks, for example in service partner, spare parts or training topics

## What we are looking for

Must-have:

- Enrolled in a bachelor's or master's program in industrial engineering, business, engineering, quality management or a comparable field
- Interest in processes, quality management and structured ways of working
- Careful, structured and independent working style with strong attention to detail
- Ability to explain topics clearly, in writing and in conversation, and to talk with people from different departments
- Good command of MS Office, especially Excel, PowerPoint and Word
- Good language skills in German and English
- Availability for a minimum of 6 months [adapt: full-time / working student]

Nice to have:

- First knowledge of ISO 9001 or other management system standards
- Experience with process modelling (e.g. BPMN) or tools such as Visio, Miro or Confluence
- First experience in a technical or manufacturing environment, ideally robotics or automation
- Interest in robotics and a hands-on mindset

## About Neura Robotics

## Company Overview
- **One-liner**: NEURA Robotics develops cognitive robots that see, hear, feel, and learn, designed to work alongside humans in industrial, service, and household settings.
- **Entity Type**: Private (Series C — raised up to $1.4 billion as of 2025/2026)
- **Headquarters**: Metzingen, Germany (with offices in Bielefeld and Munich, and US locations in preparation)
- **Founded**: 2019
- **Founders**: David Reger

## Core Business
- **Primary industry/industries**: Cognitive Robotics, Humanoid Robotics, Industrial Automation, AI
- **Target customers**: B2B (industrial clients, integrators, strategic partners); also B2C via household robots like MiPA
- **Mission or purpose statement**: "We serve humanity by creating robots that give people back their time for what matters most. Our mission is to expand human potential through cognitive robotics that work safely alongside us."

## Products & Services
- **4NE1**: Production-ready humanoid robot designed for industrial workflows and everyday assistance, powered by proprietary AI (AURA). Built for mass production.
- **MAiRA (Multi-sensing Intelligent Robotic Assistant)**: The world's first cognitive robot arm — a collaborative robot that senses, responds, and adapts.
- **LARA (Lightweight Agile Robotic Assistant)**: Collaborative industrial robot for agile, lightweight automation tasks.
- **MiPA (My Intelligent Personal Assistant)**: Humanoid service and household robot for home assistance.
- **MAV (Multisensing Autonomous Vehicle)**: Mobile transport robot for logistics and material handling.
- **NEURA OmniSensor**: Proprietary sensor technology enabling robots to perceive their environment.
- **Neuraverse**: A global platform connecting robots, developers, and partners into a shared intelligence network where every deployment makes each robot smarter. Also serves as a marketplace for robotics applications.
- **NEURA Gyms**: Real-world training facilities where robots learn complex tasks in controlled environments to generate high-quality data for AI model validation.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total investment >€100 million in 2023; Series C up to $1.4 billion (2025/2026); 2024 revenue in mid-double-digit million euros; 2025 target: triple-digit million euros
- **Notable Investors/Partners**: Lingotto Investment Management, BlueCrest Capital Management, InterAlpen Partners, Vsquared Ventures, HV Capital, Delta Electronics, C4 Ventures, Primepulse, L-Bank, Volvo Cars Tech Fund. Strategic partners include Qualcomm, Bosch, Schaeffler, NVIDIA, and AWS.
- **Growth Signals**: Over 1,400 employees from more than 45 countries (up from 300+ in 2024). Four of the world's ten largest robotics companies use NEURA's technology under their own brand. Deployed across Europe, US, China, and Japan. Europe's first production-ready humanoid robot (4NE1) launched.

## Competitive Advantages
- **Full vertical integration**: Develops all software, hardware, and platform technologies in-house, giving full control over performance, safety, and reliability.
- **Cognitive robotics pioneer**: Coined the term "cognitive robotics" — robots that perceive, learn, and adapt in real-time, unlike traditional industrial robots.
- **Neuraverse platform**: World's first platform connecting cognitive robots into a shared intelligence network, creating a data moat as every deployment improves all robots.
- **White-label partnerships**: Four of the top 10 global robotics companies OEM NEURA's technology, creating deep industry lock-in.
- **Diverse product range**: From collaborative robot arms (MAiRA, LARA) to humanoids (4NE1, MiPA) and autonomous vehicles (MAV), covering industrial, service, and household use cases.

## Strategic Focus
- **Scaling production**: Rapidly scaling robot production to meet growing demand, with Europe's first production-ready humanoid robot.
- **Expanding the Neuraverse**: Building the world's largest repository of real-world robotics data through shared learning across all deployed robots.
- **Global expansion**: Establishing US operations and strengthening presence in Japan and China.
- **B2B platform strategy**: Moving beyond hardware to become a platform company via the Neuraverse marketplace and NEURA Gyms.
- **Partnership ecosystem**: Deepening relationships with strategic partners like Bosch, Schaeffler, Qualcomm, NVIDIA, and AWS.

## Why Work Here
- **Culture**: "Passion for Winning" — achievement-driven, self-responsible culture with flat hierarchies. Values include trust, honesty, speed, and "We Are Human" (people at the heart of everything).
- **Flexibility**: Flexible working hours, 30 days of vacation, and a hybrid-friendly environment.
- **Team**: Over 1,400 employees from more than 45 countries — highly skilled, international team of experts.
- **Growth & Development**: Support for personal and professional growth via Udemy training platform and more.
- **Compensation**: Competitive salary package with exclusive employee discounts.
- **Perks**: Summer parties, company town hall meetings, and regular team celebrations.
- **Impact**: Opportunity to work on cutting-edge cognitive robotics and AI that directly addresses labor shortages and makes a meaningful societal impact.
- **Diversity**: Explicitly welcomes applications from all backgrounds, emphasizing building a team that reflects the world.
- **Application Process**: Fast — initial feedback within a few days, interviews scheduled within two weeks.

## Sources
1. [neura-robotics.com](https://neura-robotics.com/)
2. [press.neura-robotics.com](https://press.neura-robotics.com/factsheet-neura-robotics-en/)
3. [neura-robotics.com/company-about-us](https://neura-robotics.com/company-about-us/)
4. [jobs.neura-robotics.com](https://jobs.neura-robotics.com/)
5. [neura-robotics.com/press](https://neura-robotics.com/press/)

## Other roles at Neura Robotics

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- [Teamlead AI Engineering - RoboGym (Mensch)](https://feeny.ai/job/teamlead-ai-engineering-robogym-mensch-neura-robotics-munich-5gjkbm214h83) — Munich, Germany
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