---
title: 'Internal Billing & Revenue Cycle Specialist at Assist World'
canonical: 'https://feeny.ai/job/internal-billing-revenue-cycle-specialist-assist-world-philippines-b3j81q136xrb'
type: 'job'
last_seen: '2026-09-13'
---

# Internal Billing & Revenue Cycle Specialist at Assist World

- **Company:** Assist World
- **Location:** Philippines
- **Work type:** remote
- **Posted:** 2026-07-30
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/assist-world/f0e3ee34-660e-4a20-a737-2ebe5710992f

## Job description

Position Summary A Mental Health client is seeking an experienced, highly organized, and patient-focused Internal Billing & Revenue Cycle Specialist to own the practice's full-cycle revenue cycle management, front to back. This role is responsible for the complete billing lifecycle — charge capture and check-in, claim submission, payment posting, denial management, AR follow-up, and patient collections — and serves as the primary point of contact for both patients and insurance payers. This is a behavioral health practice, and behavioral health billing knowledge is a true must-have: behavioral health uses coding and payer processes that are materially different from general medical or family practice billing, and the ideal candidate is already fluent in them. The practice is also newly credentialing with Medicare (with Medicare Advantage/commercial credentialing underway) and does not yet have in-house Medicare expertise — this person must be able to work Medicare Part B claims independently from day one, without an internal mentor to lean on. The ideal candidate is comfortable working both behind the scenes on billing operations and directly with patients and families to provide exceptional, compassionate customer service, and will collaborate closely with the Practice Manager and CEO (Dr. Bryant), who runs a weekly billing meeting and expects clear, accurate reporting. Essential Duties and Responsibilities Revenue Cycle (Full Cycle, Front to Back)

- Own the full revenue cycle for the practice, front and back office — charge entry, check-in, claim creation, claim submission, payment posting, and AR workflows.
- Review claims for accuracy and identify billing issues prior to submission.
- Investigate and resolve claim rejections, denials, and underpayments; submit corrected claims and appeals as necessary.
- Review and work accounts receivable aging reports to ensure timely reimbursement.
- Serve as the primary point of contact for both patients and insurance payers — no external billing vendor hand-off. Patient Billing & Collections
- Manage patient balances and collection activities in accordance with practice policies.
- Contact patients regarding outstanding balances and establish payment arrangements when appropriate.
- Process patient payments and maintain accurate, transparent account balances — no undisclosed charges or retroactive corrections to prior months' billing.
- Reconcile payment discrepancies and research billing concerns.
- Maintain accurate financial documentation and patient account records. Patient Financial Services & Customer Support
- Serve as the primary contact for the practice's billing phone line.
- Answer patient questions regarding deductibles, copayments, coinsurance, eligibility/benefits, outstanding balances, payment arrangements, and billing statements/charges.
- Provide patients with copies of billing statements, itemized receipts, and payment histories upon request.
- Explain billing information clearly, professionally, and compassionately to patients and families.
- Resolve patient billing concerns promptly and escalate complex issues when necessary.
- Exceptional phone etiquette and customer service are required — the practice has had prior issues with unprofessional patient interactions, and this is a key hiring priority. Reporting & Performance Monitoring
- Monitor and report on key revenue cycle metrics to management, including Days in AR, AR Aging, Clean Claim Rate, Claim Creation/Submission Lag, Payment Posting Timeliness, and Patient Collection Performance.
- Prepare and present clear reports for the CEO's weekly billing meeting; strong working proficiency in Excel and PowerPoint is required to build these reports independently. Compliance & Collaboration
- Maintain compliance with HIPAA, payer guidelines, and all applicable federal and state regulations. Candidate must hold a current HIPAA certification.
- Ensure billing documentation supports medical necessity and payer requirements.
- Collaborate effectively with the Practice Manager, administrative staff, and CEO to resolve billing-related concerns and improve operational processes.

## Qualifications

2+ years medical billing / revenue cycle experience, with dedicated behavioral health billing experience — a hard requirement, not a preference

- Direct, hands-on Medicare billing experience, ideally Medicare Part B, and the ability to work claims independently with no internal mentor
- Current HIPAA certification
- Comprehensive knowledge of the full billing lifecycle: claims management, payment posting, denials, collections, and AR
- Strong understanding of behavioral health CPT coding, ICD-10 coding, insurance terminology, and payer guidelines
- Exceptional customer service and phone/communication skills; professional and compassionate with financial conversations
- Strong analytical, organizational, and problem-solving skills; comfortable owning the full cycle independently
- Working proficiency in Excel and PowerPoint, sufficient to build AR aging, clean claim rate, and denial trend reports Extras
- Experience with eClinicalWorks (eCW) or a comparable EHR/EMR
- Experience with Medicaid billing
- Experience with EAP insurances, particularly Lyra and ComPsych (training provided if needed)

Why Join Assist World?

## 100% REMOTE

$50 birthday bonus $200 testimonial bonus

## NO TRACKER. NO PROBLEM

## About Assist World

## Company Overview
- **One-liner**: Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote talent across administrative, sales, customer service, and industry-specific roles.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Las Vegas, Nevada, United States
- **Founded**: 2022
- **Founders**: Cohen Chorabik (CEO & Co-Founder)

## Core Business
- **Primary industry**: Staffing and Recruiting / Virtual Assistant Services
- **Target customers**: B2B — small to medium-sized businesses, real estate firms, legal practices, healthcare providers, e-commerce brands, and growing companies seeking cost-effective, flexible remote support.
- **Mission or purpose statement**: To help businesses build and manage high-performing remote teams without the cost of traditional hiring, saving clients up to 50–70% compared to local hiring.

## Products & Services
- **Virtual Executive Assistant**: AI-powered administrative support including email and calendar management, scheduling, and research.
- **Virtual Administrative Assistant**: General administrative support, data entry, and office management.
- **Accounting Virtual Assistant**: Bookkeeping, payroll, tax support, and financial reporting (expertise in QBO, Ramp & Gust).
- **Customer Support Representative**: Multi-channel customer service, helpdesk management, and client communication.
- **Industry-Specific Assistants**: Specialized roles for Real Estate (lead generation, CRM, marketing), Legal (research, document review, contract management), Healthcare (medical administration), and E-commerce (product listings, SEO, customer service).
- **Social Media & Marketing Manager**: Content creation, audience engagement, ad campaign support, and brand growth.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding — Not disclosed (appears bootstrapped)
- **Notable Investors/Partners**: No major institutional investors identified; operates as a privately held, self-funded entity.
- **Growth Signals**:
  - Headcount grew **247.1% year-over-year** to 39 employees (as of 2026).
  - LinkedIn followers grew **122.2% year-over-year** to ~38,196.
  - Active job postings increased **100% quarter-over-quarter** and **33.3% year-over-year**.
  - Workforce distributed across 9 countries (South Africa, Philippines, United Kingdom, United States, Kenya, Ecuador, Colombia, Canada, Iran).
  - Claims a network of **5,000+ pre-vetted professionals** and a client base across multiple industries.

## Competitive Advantages
- **Cost efficiency**: Clients save 50–70% compared to local hiring, with flexible part-time or full-time engagements and no long-term lock-in contracts.
- **Speed of hiring**: Discovery call to candidate match within 24–48 hours; faster than traditional agencies.
- **Quality of talent**: Only the top 0.5% of applicants are accepted; rigorous vetting process with strong English fluency and timezone alignment.
- **Full-service support**: Dedicated account manager, management dashboard, and 100% satisfaction guarantee (rematch or refund).
- **Global talent pool**: Access to diverse, vetted professionals across time zones, enabling 24/7 coverage.

## Strategic Focus
- **Scale and diversify**: Expanding industry-specific verticals (real estate, legal, healthcare, e-commerce) to capture more niche demand.
- **Technology integration**: Leveraging AI-powered tools (e.g., for executive research and accounting) to enhance assistant productivity and client value.
- **Talent pipeline**: Continuously recruiting top-tier virtual assistants globally, with an emphasis on English fluency, reliability, and U.S. timezone compatibility.
- **Client retention**: Investing in account management and flexible staffing to reduce churn and build long-term partnerships.

## Why Work Here
- **100% remote work**: All roles are fully remote, offering maximum flexibility for global talent.
- **Performance-based compensation**: Pay structures reflect experience, skills, and impact, with biannual bonuses and monthly raffles.
- **Growth opportunities**: Work with high-caliber clients across industries; receive feedback and mentorship to develop professionally.
- **Supportive culture**: Emphasis on transparency, communication, and collaboration — "You’re never just a number."
- **Flexible scheduling**: Part-time (54%) and full-time (45%) options available; ability to align with client time zones (especially U.S. hours).
- **Ideal for**: Organized, proactive, detail-oriented individuals fluent in English, comfortable with Google Workspace, Zoom, Slack, and eager to deliver excellence.

## Sources
1. [assistworld.com](https://assistworld.com/)
2. [jobs.lever.co/assist-world](https://jobs.lever.co/assist-world)
3. [assistworld.com/careers](https://assistworld.com/careers/)
4. [linkedin.com/company/assistworld](https://www.linkedin.com/company/assistworld)
5. [tryremotely.com/company/assist-world](https://tryremotely.com/company/assist-world)

## Other roles at Assist World

- [Executive Assistant](https://feeny.ai/job/executive-assistant-assist-world-south-africa-dcyg1h6pht5e) — South Africa
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- [Estimating & Operations Assistant](https://feeny.ai/job/estimating-operations-assistant-assist-world-philippines-3q3gckhz40cd) — Philippines
- [Logistics Coordinator – CPG & Manufacturing](https://feeny.ai/job/logistics-coordinator-cpg-manufacturing-assist-world-south-africa-cynq4hww0n17) — South Africa
- [Senior Direct Editor & Ad Designer](https://feeny.ai/job/senior-direct-editor-ad-designer-assist-world-colombia-xc2cj7ydxr3w) — Colombia
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- [Executive Assistant - Operations Manager Trainee](https://feeny.ai/job/executive-assistant-operations-manager-trainee-assist-world-united-kingdom-jf8nvk75dmxw) — United Kingdom
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