---
title: 'Internal Business Analyst (Operations, Process Improvement & Automation) at CompassX Group'
canonical: 'https://feeny.ai/job/internal-business-analyst-operations-process-improvement-automation-compassx-h4y925ecxw61'
type: 'job'
last_seen: '2026-09-07'
---

# Internal Business Analyst (Operations, Process Improvement & Automation) at CompassX Group

- **Company:** CompassX Group
- **Location:** Irvine, CA
- **Compensation:** $45k–$60k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-04
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/compassx/72e9aa85-809a-4d53-bb17-c497f3ac28b6

## Job description

CompassX is a boutique business and technology consulting firm. We help Fortune 500 and high-growth clients deliver their most strategic initiatives, from enterprise transformations to digital and data-driven projects. With over 15 years of proven results, we’ve expanded across industries including financial services, pharmaceuticals, aerospace, consumer products, and quick service restaurants.

We are honored to be recognized as a three-time winner of Consulting Magazine’s Best Boutique Firms to Work For, and previously recognized as a “Best Place to Work” in Southern California and one of INC.’s 5000 fastest-growing private companies in the U.S.

We're hiring a motivated BusinessOperations Associate (Process Improvement & Automation) to bring structure, smart automation, and continuous improvement to how CompassX runs internally.

You'll be the person who spots what's manual, repetitive, or inefficient - and actually fixes it, building the systems and workflows our team runs on. It's a hands-on, high-visibility role with direct exposure to firm leadership and real ownership from day one.

Unfortunately we are unable to provide sponsorship for this role.

## What You'll Do

- Get hands-on across teams - Consulting Operations, Sales, Talent, and beyond - to genuinely understand how work moves before trying to change it.
- Identify where processes are inefficient, inconsistent, or breaking down, and diagnose why.
- Bring forward clear, practical recommendations for how to fix what's broken or slow.
- Build and implement the fix yourself — whether that's a new process, a piece of documentation, or a lightweight automation.
- Document how key processes work, so decisions and institutional knowledge don't live only in one person's head.
- Partner with leadership and team leads across functions to understand priorities and turn them into real, working improvements.
- Use CRM, spreadsheets, and lightweight automation/AI tools (e.g., Zapier, Make, Claude, Gemini, Google Apps Script) as needed to bring recommendations to life.

## What You'll Bring

- 1+ year of experience in operations, business analysis, process improvement, or a similar hands-on role - new grads strongly encouraged to apply.
- A genuine curiosity for how things work, and the instinct to diagnose the root cause rather than just patch the symptom.
- Comfortable using (or quickly learning) a CRM, spreadsheet tools, and lightweight automation/AI tools.
- Excellent written communication - comfortable documenting processes clearly and presenting recommendations.
- Highly organized, reliable, and detail-oriented - you like understanding systems and making them better.
- A confident and diplomatic communicator - you'll be working across teams and leadership, tactfully and persistently.
- Takes initiative without being asked, identifies opportunities, and moves work forward independently.
- Comfortable operating in ambiguity, shifting priorities, and quickly learning new tools or approaches.
- No ego about the work - you'll take on a genuine mix of tasks, from high-visibility process improvements to basic administrative work, and treat both with the same care.

## Why CompassX

- A front-row seat to how a consulting firm builds its from the ground up. You'll help shape it, not just execute someone else's playbook.
- Direct, regular access to firm leadership and real ownership over a function they depend on.

Our consultants say CompassX is a place where they can truly find their own path. As part of a smaller firm, they see the impact of their work, have an identity, and know their voice matters. They value the freedom to take the reins of their careers, shape their client work, and maintain a direct line to leadership.

With CompassX’s focus on serving local Southern California clients, consultants not only build lasting relationships but also see the results of their work in the communities where they live.

At CompassX, you won’t just follow a path - you’ll create one.

## About CompassX Group

## Company Overview
- **One-liner**: CompassX Group is a boutique business and technology consulting firm that helps Fortune 500/1000 clients bridge the gap between ideas and measurable results through project leadership and business transformation.
- **Entity Type**: Private (mid-growth, bootstrapped)
- **Headquarters**: Irvine, California, United States
- **Founded**: 2009
- **Founders**: Kyle J. Heppenstall (Managing Director & presumed founder)

## Core Business
- **Primary industries**: Business Consulting and Services, with specializations in Financial Services, Healthcare, Life Sciences, and Consumer Discretionary.
- **Target customers**: B2B – Fortune 500/1000 enterprises and established organizations.
- **Mission / purpose**: “Bridging the divide between great ideas and meaningful results” by matching consultants to work they are passionate about and delivering high-quality, low-bureaucracy engagements.

## Products & Services
CompassX delivers consulting services across several practice areas, each offered as a client engagement (not a standalone product):

- **Project Management & Business Transformation**: End-to-end delivery leadership for complex strategic initiatives, including agile and product evolution, business resiliency, and process improvement.
- **Solution Design (UX / Product / Process)**: Senior consultants and solution owners who design user experiences, product strategies, and operational workflows.
- **Data & AI Solutions**: Manager-level solution owners who architect data platforms and AI-driven business capabilities.
- **Organizational Change Management**: Consulting engagement focused on driving adoption and cultural transformation during large-scale change.
- **Technology Advisory**: Strategic guidance on technology roadmaps, vendor selection, and digital evolution.

## Market Standing
- **Valuation / Market Cap**: Not publicly available (private company).
- **Key Metric**: Annual revenue of approximately **$4.5M** (latest estimate) and a team of **30 employees**.
- **Notable Investors / Partners**: No external investors disclosed; clients include well-known Fortune 500/1000 firms (e.g., Taco Bell, Capital Group, Deloitte alumni are common talent sources).
- **Growth Signals**: Active job postings (16 open roles as of mid-2026); LinkedIn follower growth of +148% year-over-year; expanding into Data & AI solution ownership; described as a “mid-growth company” with 13+ years of history.

## Competitive Advantages
- **Boutique by design** – Remains small and adaptable, limiting bureaucracy while still solving large-scale, global problems for multi-billion‑dollar clients.
- **Low/no‑travel model** – Consultants work primarily from SoCal offices with minimal travel, differentiating from traditional Big Four consulting firms.
- **Culture of access** – Employees have direct interaction with company leadership and can shape the firm’s evolution.
- **High retention signals** – Emphasis on “A‑Players,” transparent career paths, and a tight-knit community.

## Strategic Focus
- **Deepen Data & AI capabilities** – Recent job postings for “Manager – Solution Owner (Data, and AI)” signal a push into high‑demand technology advisory.
- **Maintain boutique scale** – Prioritize quality of work and employee satisfaction over rapid headcount growth.
- **Expand in Financial Services** – Dedicated practice lead for Business Transformation in Capital Markets.
- **Continue local hiring** – All roles are hybrid in Irvine/LA, reinforcing the “local model” that differentiates them from remote‑first competitors.

## Why Work Here
- **Work‑life harmony** – Flexible, no/low‑travel model with hybrid offices in Irvine and Los Angeles.
- **Generous benefits** – 2‑week sabbaticals every 2 years, 3 weeks PTO plus holidays and sick time, retirement plan with company match, full health coverage.
- **Transparent career progression** – Annual review process with clear milestones; ability to customize your consulting career journey.
- **Small‑team feel** – “Boutique by design” means you know everyone and have a voice in company decisions.
- **Interesting work** – Solve problems for Fortune 500/1000 clients without the bureaucracy of a large firm.

## Sources
1. [CompassX About Page](https://www.compassx.com/about/)
2. [CompassX Careers Page (Lever)](https://jobs.lever.co/compassx)
3. [LinkedIn Company Profile](https://linkedin.com/company/compassx-group)
4. [CompassX Careers – Culture & Benefits](https://www.compassx.com/careers-2/)
5. [CompassX Careers – New Page](https://www.compassx.com/careers-new/)

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