--- title: 'Internal Communications, Research and Product at OpenAI' canonical: 'https://feeny.ai/job/internal-communications-research-and-product-openai-san-francisco-7a9eqbg1cjf7' type: 'job' last_seen: '2026-11-05' --- # Internal Communications, Research and Product at OpenAI - **Company:** [OpenAI](https://feeny.ai/companies/openai) - **Location:** San Francisco, CA - **Compensation:** $171k–$190k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-22 - **Last confirmed live:** 2026-11-05 - **Apply:** https://jobs.ashbyhq.com/openai/83ef2875-3b91-4f4d-88c5-68317e56d039 ## Job description ## About the Team OpenAI’s mission is to ensure that AGI benefits all of humanity. Our Internal Communications team helps employees stay informed, connected, and engaged so they can focus on building and deploying safe and impactful AI. We partner across the company to explain what’s being built, why it matters, and how it connects to our strategy and mission. ## About the Role We’re looking for an internal communications professional to help employees understand the work happening across OpenAI’s research and product organizations. You’ll translate technical developments, product milestones, and team priorities into clear, useful communications that connect people to the work and to one another. Reporting to the Internal Communications lead for Research and Product, you’ll be the second member of the team dedicated to this part of OpenAI. You’ll independently own specific communications programs and projects within the broader strategy, build trusted relationships with technical teams, and identify stories and information employees need to hear. You’ll also help build practical processes that allow a small team to support a broad and fast-moving organization. This role requires strong writing and editing skills, technical curiosity, and sound judgment. You should enjoy asking questions, making sense of complex information, and moving work forward independently, with guidance from your manager on broader strategy and sensitive issues. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own recurring communications programs that help employees understand research and product priorities, progress, and upcoming milestones. - Lead communications for defined projects and initiatives, developing plans, gathering input, drafting content, coordinating reviews, and managing delivery. - Translate complex technical and research concepts into accurate, accessible stories for employees with different levels of technical knowledge. - Build trusted relationships with researchers, product managers, engineers, and cross-functional partners to stay close to their work, identify important developments, and surface communication needs. - Write and edit content across internal channels, including leadership and org updates, Slack posts, FAQs, explainers, and All Hands materials. - Develop demos, research deep dives, and Q&A sessions that help employees hear directly from technical teams, including shaping content and preparing speakers. - Maintain and improve communications workflows, including editorial planning, templates, review processes, and shared resources that keep information timely and easy to find. - Use employee questions and feedback to improve communications, identifying gaps in understanding and recommending follow-up content or changes to format and cadence. - Partner with your manager on major announcements and organizational changes, owning defined workstreams and flagging sensitive issues, dependencies, and decisions that need leadership input. You might thrive in this role if you: - Have 5+ years of experience in internal communications, product communications, journalism, or a related field, ideally with exposure to research or technical teams. - Bring strong writing, editing, and storytelling skills, with an emphasis on clarity, accuracy, and making information useful to the audience. - Have independently managed communications projects from planning through delivery, coordinating stakeholders and balancing competing deadlines. - Are curious about AI, research, and product development, and comfortable asking questions until you understand a topic well enough to explain it. - Build strong working relationships and can gather input, offer editorial guidance, and keep projects moving with busy partners. - Exercise sound judgment with sensitive information and ambiguity, and know when to make a decision independently or seek guidance. - Enjoy creating practical, repeatable processes that improve the quality and consistency of communications. - Respond well to feedback and adapt as priorities change. ## About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf). Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through [this form](https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA). No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241). [OpenAI Global Applicant Privacy Policy](https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf) At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. ## About OpenAI ## Company Overview - **One-liner**: OpenAI is an AI research and deployment company with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity. - **Entity Type**: Private – structured as a nonprofit parent (OpenAI Foundation) governing a for-profit public benefit corporation (OpenAI Group). The company has confidentially submitted a draft S-1 registration statement to the SEC, signaling a potential future IPO. - **Headquarters**: San Francisco, California, USA - **Founded**: 2015 - **Founders**: Sam Altman, Greg Brockman, Ilya Sutskever, John Schulman, Wojciech Zaremba, and others ## Core Business - **Primary industry**: Artificial intelligence research and deployment - **Target customers**: B2B (enterprises via API and platform), B2C (ChatGPT users), and developers (API, open-source models) - **Mission**: To ensure that artificial general intelligence (AGI) – AI systems that are generally smarter than humans – benefits all of humanity. ## Products & Services - **[ChatGPT](https://openai.com/chatgpt)**: Conversational AI assistant available via web and mobile, used by consumers and integrated into enterprise workflows. - **[GPT-4 API](https://openai.com/product)**: Large language model accessed via API for developers to build AI-powered applications (text generation, summarization, code assistance, etc.). - **[DALL-E](https://openai.com/dall-e-3)**: Image generation model that creates images from natural language descriptions. - **[Whisper](https://openai.com/research/whisper)**: Open-source speech recognition system. - **[OpenAI Agents](https://openai.com/)**: Emerging product category focused on autonomous AI agents that can perform tasks on behalf of users (announced June 2026). ## Market Standing - **Valuation**: Not publicly disclosed in the provided sources. Widely reported in the press at ~$300 billion as of early 2026 (post-funding round), but this figure is not confirmed by OpenAI’s official materials. - **Key Metric**: Total funding exceeds $13 billion from Microsoft and other investors. The company has also confidentially filed a draft S-1 with the SEC (see [openai.com](https://openai.com/) – “Confidential submission of draft S-1”). - **Notable Investors/Partners**: Microsoft (strategic partner and largest investor), with additional participation from Thrive Capital, Sequoia Capital, Andreessen Horowitz, and others. - **Growth Signals**: Active hiring with 721 open roles posted; expansion into agent-based products; confidential IPO filing; continued deployment of frontier models. ## Competitive Advantages - **First-mover & brand recognition**: ChatGPT became the fastest-growing consumer app in history, establishing OpenAI as the household name in generative AI. - **Research leadership**: Consistently publishes cutting-edge research (GPT-4, DALL-E 3, Whisper, etc.) and attracts top AI talent. - **Compute & infrastructure**: Exclusive partnership with Microsoft provides massive cloud computing resources (Azure) for training and inference. - **Unique governance structure**: The nonprofit parent ensures mission alignment (AGI benefiting humanity) while the for-profit arm can raise capital and scale products. ## Strategic Focus - **Safe AGI development**: Continued emphasis on safety research, alignment, and responsible deployment (e.g., safety systems, model provenance). - **Enterprise expansion**: Growing ChatGPT Enterprise and API offerings for businesses. - **Agentic AI**: Building autonomous agents that can “transform work” (announced June 2026). - **IPO preparation**: Confidential S-1 filing indicates intent to go public, which will require increased financial transparency and governance maturity. ## Why Work Here - **Culture & values**: OpenAI’s stated values include “Humanity first,” “Act with humility,” “Feel the AGI,” and “Ship joy.” Operating principles emphasize agency, creativity, rapid iteration, and intense focus. - **Benefits**: Competitive health insurance, mental healthcare support, 24-week paid birth-parent leave (plus 20 weeks for other parents), generous PTO, annual learning & development stipend, daily meals (breakfast, lunch, dinner), and a domestic conference budget. - **Work environment**: Hybrid/office-based (San Francisco headquarters). The company offers a residency program for researchers and engineers transitioning into AI. - **Impact**: Employees work directly on frontier AI models that shape the industry and society. The mission-driven nature attracts talent passionate about AGI’s societal implications. ## Sources 1. [OpenAI About Page](https://openai.com/about/) 2. [OpenAI Careers Page](https://openai.com/careers/) 3. [OpenAI Job Search](https://openai.com/careers/search) 4. [OpenAI Homepage](https://openai.com/) ## Other roles at OpenAI - [Product Marketing Lead, Verticals](https://feeny.ai/job/product-marketing-lead-verticals-openai-san-francisco-gr14px0thhk0) — San Francisco, CA - [Forward Deployed Engineering Manager, Financial Services](https://feeny.ai/job/forward-deployed-engineering-manager-financial-services-openai-new-york-12pj7jgmdk3t) — New York, NY - [Executive Business Partner, EMEA (Strategy)](https://feeny.ai/job/executive-business-partner-emea-strategy-openai-london-994tph608a2r) — London, United Kingdom - [Sales Manager, Startups | New Business UK&I](https://feeny.ai/job/sales-manager-startups-new-business-uk-i-openai-london-w0tqrgw7mzms) — London, United Kingdom - [Sales Development Leader, Singapore](https://feeny.ai/job/sales-development-leader-singapore-openai-singapore-4h8wk13ks5p8) — Singapore - [AI Deployment Manager - Builder](https://feeny.ai/job/ai-deployment-manager-builder-openai-singapore-zenefcsbjerr) — Singapore - [Technical Program Manager, Capacity Analytics & Tooling](https://feeny.ai/job/technical-program-manager-capacity-analytics-tooling-openai-san-francisco-1h1atz8ka5gq) — San Francisco, CA - [Technical Program Manager, Research Compute Services](https://feeny.ai/job/technical-program-manager-research-compute-services-openai-san-francisco-49tb2pwpnhea) — San Francisco, CA - [Technical Program Manager, Global Infrastructure Planning](https://feeny.ai/job/technical-program-manager-global-infrastructure-planning-openai-san-francisco-jxbew9w0b55t) — San Francisco, CA - [Technical Program Manager, Compute Infrastructure](https://feeny.ai/job/technical-program-manager-compute-infrastructure-openai-san-francisco-p48nrtxk8479) — San Francisco, CA