---
title: 'Interventional Psychiatry Technician at Headlight'
canonical: 'https://feeny.ai/job/interventional-psychiatry-technician-headlight-san-diego-7pbfz3km96aq'
type: 'job'
last_seen: '2026-09-16'
---

# Interventional Psychiatry Technician at Headlight

- **Company:** Headlight
- **Location:** San Diego, CA
- **Compensation:** $24–$28/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-16
- **Apply:** https://jobs.lever.co/headlight.health/c46bfb0a-93f9-4e04-b11b-9ef14d4a9f9e

## Job description

Join a team that’s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it’s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time.

Our highly skilled and principled clinical team enjoys autonomy and institutional support so they can put their focus where it should be: on improving patient outcomes. Our clinicians want to do more than help individual clients, so they work to affect the system as a whole, elevating standards of care so that their efforts reverberate far beyond what they could do in private practice.

As the most trusted behavioral health partner in the Western U.S., we’ve established deep relationships that give us unparalleled access, interoperability, and first-priority referrals. This exclusivity, combined with our best-in-class coordinated care and feedback loops, results in superior outcomes and cost savings.

Our services are convenient, accessible, and expert, combining personalized client engagement with advanced technology to enhance, not replace, human connection. Indeed, we hold that human-to-human relationships are indispensable, so from the match to the session to the time between sessions, we provide whole person care so nobody falls through the cracks and there is a brighter path forward for all.

The Interventional Psychiatry (IP) Technician position provides clinical administrative and patient support in Headlight’s outpatient esketamine program. We are looking for someone to serve as a key partner in the patient care journey within Headlights' Interventional Psychiatry program, providing compassionate clinical, administrative, and patient-centered support throughout the treatment experience. This role acts as a consistent point of contact for patients, helping guide them through ongoing treatment by coordinating care, facilitating communication, and ensuring a welcoming and supportive environment. The IP Technician collaborates closely with patients, providers, and interdisciplinary team members to promote a seamless treatment experience, address patient needs, and support adherence to treatment plans. Through proactive engagement, education, scheduling coordination, and clinical administrative support, this position plays an integral role in enhancing patient outcomes and fostering trust during each stage of the esketamine treatment journey. This role is based on-site at Headlight's outpatient clinic in Portland, Oregon.

Our Pillars

- Make things easier.
- Forge genuine connections.
- Elevate the standard.

Roles and Responsibilities

- Prepare treatment rooms and equipment for esketamine and TMS appointments, confirm that required supplies are available, and help ensure each session begins on time.

- Welcome patients, review treatment-day expectations, and provide clear, compassionate education throughout the course of care.

- Support patients during treatment by following established clinical protocols, monitoring their status, and promptly communicating concerns or changes to the appropriate provider.

- Document treatment activities, patient observations, communications, and follow-up needs accurately and promptly in the electronic health record.

- Serve as a consistent point of contact for patients by answering non-clinical questions, reinforcing provider instructions, addressing barriers to attendance, and escalating clinical questions appropriately.

- Coordinate appointments, reminders, transportation-related requirements, and other treatment logistics to support continuity of care and adherence to the treatment plan.

- Collaborate with prescribing providers, pharmacies, and interdisciplinary care teams to communicate scheduling updates, medication needs, patient concerns, and treatment progress.

- Order prescribed medications, monitor shipment status, receive deliveries, maintain inventory records, and follow all storage, handling, and reconciliation procedures.

- Maintain accurate REMS documentation, DEA-related records, medication logs, and inventory controls, and assist with audits and other compliance activities.

- Help maintain a clean, organized, safe, and welcoming treatment environment that supports patient comfort, privacy, and confidentiality.

- Support daily clinic operations, including phone coverage, patient communications, supply management, and coordination with front-office and clinical team members.

- Identify opportunities to improve workflows and the patient experience, participate in team initiatives, and perform other duties as assigned.

## Qualifications

- High school diploma or equivalent required.

- Professionalism, integrity, and discretion with confidential information.

- Excellent verbal and written communication skills.

- Excellent organizational skills and attention to detail.

- Excellent time management skills with a proven ability to meet deadlines.

- Two or more years of healthcare, behavioral health, mental health, or patient-care experience.

- Current BLS, First Aid, CPR, and AED certification, or ability to obtain within 90 days of hire.

- Medical Assistant, CNA, Medication Technician, or comparable healthcare training or certification preferred.

- Experience with psychiatric or behavioral health, outpatient infusion, ketamine/esketamine, specialty medications, EHR systems, or REMS programs preferred.

- Associate degree or higher in healthcare administration, psychology, behavioral health, nursing, or related field preferred.

## Benefits

- Competitive hourly pay and benefits package.
- Opportunity to work in a cutting-edge healthcare technology environment.
- Professional development opportunities and training.
- Collaborative and supportive work culture.
- Impactful role contributing to the enhancement of patient care and healthcare processes.

If you need any accommodations for your interview please email HR@headlight.health prior to scheduling.

Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others!

Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace.

By applying for this position, you consent to receive future communications from Headlight via email or text regarding this application and related employment opportunities. You may opt-out at anytime by contacting us directly.

Job Postings on Indeed and other job boards may post with total compensation (base + bonus). For the exact base salary range please check our website or our job-site

## About Headlight

## Company Overview
- **One-liner**: Headlight is a clinician-centered mental health care company that provides therapy and psychiatry services through a hybrid in-person and virtual model, leveraging technology to reduce administrative burden.
- **Entity Type**: Private (Series A funding, $18M raised in 2024)
- **Headquarters**: San Diego, California, United States
- **Founded**: 2020
- **Founders**: Dr. Manish Sheth (Co-founder and President)

## Core Business
- **Primary industry**: Mental Health Care (behavioral health services)
- **Target customers**: B2C (individuals seeking therapy or psychiatry), also B2B (partnerships with payors and healthcare systems)
- **Mission or purpose statement**: To transform the way behavioral health services are delivered, making care accessible, affordable, and clinician-centered, while improving patient outcomes and elevating standards of care.

## Products & Services
- **Full-Time Therapy**: W2 role with consistent schedule (25 billed hours/week), fully remote or hybrid, with medical, dental, vision benefits, monthly bonuses, 401k, CEU support, and malpractice insurance.
- **Part-Time Therapy**: Flexible schedule for clinicians preferring fewer hours.
- **Full-Time Psychiatry**: Similar model for psychiatric providers, with clinical autonomy and support from a team of 10–12 clinicians.
- **Part-Time Psychiatry**: Flexible psychiatry role.
- **Innovative Technology (Blueprint AI & Connective Health)**: HIPAA-compliant transcription and documentation tools that save clinicians 3–6 hours per week on paperwork, allowing more focus on patient care.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding – $18M (Series A, February 2024)
- **Notable Investors/Partners**: EPIC Ventures (lead), Matrix Partners China (lead); in-house credentialing team works with multiple payors
- **Growth Signals**: 159 employees (+37.2% YoY), LinkedIn followers 8,949 (+149.8% YoY), 15 offices across the Western U.S. (Alaska, California, Texas, Washington, and Vancouver), expansion into hybrid care model.

## Competitive Advantages
- **Clinician-led model**: Founded by psychiatrists, with clinical leadership driving decisions; clinicians have autonomy and are split into small teams (10–12) with a licensed clinical lead.
- **Technology that reduces burnout**: Their own tools (Blueprint AI, Connective Health) cut documentation time significantly, lowering administrative load.
- **Exclusive referral network**: Deep relationships in the Western U.S. provide first-priority referrals and interoperability, leading to superior outcomes and cost savings.
- **Quick, transparent hiring process**: Interview decision within 1–2 weeks, with start dates 45–90 days post-offer; in-house credentialing handles payor enrollment (60–120 days).

## Strategic Focus
- **Expanding hybrid care model**: Offering both in-person and virtual sessions to meet patient preferences and improve access.
- **Deepening technology integration**: Continuing to invest in AI and data to enhance clinical workflows and patient matching.
- **Strengthening partnerships**: Growing relationships with payors and healthcare systems to increase referrals and market reach in the Western U.S.

## Why Work Here
- **Culture**: Clinician-first environment with collaborative small teams (10–12 clinicians per lead), clinical autonomy, and regular case consultations. Supportive community where clinicians feel backed by institutional resources.
- **Work Model**: Fully remote or hybrid (telehealth + in-person) options available. Clinicians choose based on preference.
- **Benefits**: W2 employment with medical, dental, vision; industry-leading compensation with monthly bonuses; 401k with company contributions; CEU days off and reimbursement; malpractice insurance; Employee Assistance Program (EAP); credentialing support.
- **Engineering/Clinical Balance**: Significant time saved on documentation (3–6 hrs/week) allows clinicians to focus on patients. The company is "clinician-centered" and technology is designed to enhance, not replace, human connection.

## Sources
1. [LinkedIn](https://linkedin.com/company/headlighthealth)
2. [headlight.health/join-our-team](https://headlight.health/join-our-team/)
3. [headlight.health/about](https://headlight.health/about/)
4. [headlight.health/career-full-time-therapy](https://headlight.health/career-full-time-therapy/)
5. [jobs.lever.co/headlight.health](https://jobs.lever.co/headlight.health)

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