---
title: 'Inventory Officer - Mombasa at M-KOPA'
canonical: 'https://feeny.ai/job/inventory-officer-mombasa-m-kopa-mombasa-81w5984sdxvh'
type: 'job'
last_seen: '2026-09-14'
---

# Inventory Officer - Mombasa at M-KOPA

- **Company:** [M-KOPA](https://feeny.ai/companies/m-kopa)
- **Location:** Mombasa, Kenya
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/m-kopa/580eb442-28e1-4846-b76e-984d5154521c

## Job description

We are looking for a Mobility Inventory Officer in Mombasa to own the accurate tracking, receipt, movement, and system recording of all mobility inventory as we continue to scale our Mobility division across Kenya.

"This role is the operational backbone of stock accuracy at M-KOPA Mobility, ensuring every unit, serial number, and battery is correctly captured in real time across all systems, and that stock data is always clean, auditable, and current. If you're a detail-obsessed inventory professional with hands-on ERP experience and a high ownership mindset, this role is for you."

## About Us

M-KOPA's Mobility division is transforming urban transport by making electric motorcycles accessible and affordable for everyday Kenyans. Our operations team keeps the stock engine running; from receiving units off OEM delivery trucks to managing refurbishment flows and retail replenishment across our network. You'll work closely with the Inventory Team Lead, Finance, Retail, Product, Customer Care, and Customer Performance teams in a fast-paced, high-volume environment where accuracy at the serial number level genuinely matters.

## What You'll Do

- Receiving and verifying all incoming stock from OEMs; physically counting units and reconciling against Purchase Orders, delivery notes, and accompanying documentation before acceptance, and receipting all inbound stock in D365 with serial numbers, chassis numbers, and item codes captured accurately and without delay
- Processing outbound stock issues, transfers, returns, and adjustments through D365 and Zoho CRM, and preparing all outbound documentation including transfer notes, delivery documentation, and dispatch confirmations
- Ensuring all stock movements; inbound, outbound, interbranch transfers, returns, and adjustments are updated in real time across D365 and Zoho, targeting a minimum stock accuracy of ≥99%
- Conducting regular cycle counts and supporting monthly full physical stock takes, submitting variance reports within agreed SLAs, and performing root-cause analysis on recurring stock discrepancies
- Managing all stock returns including batteries receiving, assessing, and recording returned units by condition, and overseeing the full refurbishment lifecycle from return receipt through quality assessment to re-entry into available stock
- Managing free trial and loaner bike inventory, tracking allocation, return dates, condition, and system status for all units in this category
- Ensuring timely and accurate receipting of all Purchase Orders in D365 and maintaining complete inventory transaction documentation including goods received notes, delivery notes, transfer records, variance reports, and reconciliation schedules
- Reporting daily on stock movements, variances, and open items, generating and analysing inventory reports from the ERP, and recommending process improvements to enhance accuracy and operational efficiency
- Supporting Finance with monthly stock reconciliations, maintaining audit-ready records, and participating in internal and external audits

This is an on-site role based in Mombasa. You will be reporting to the Inventory Manager.

Expertise

- A Bachelor's degree or Diploma in Supply Chain Management, Business Administration, Engineering, or a related field
- 2–4 years of experience in inventory management, stock control, or a related operations role
- Practical, hands-on experience using an ERP system; Microsoft Dynamics 365 (D365) strongly preferred
- Proficiency in Microsoft Excel and inventory reporting
- Solid understanding of inventory control principles including FIFO, serial and batch tracking, cycle counting methodology, and stock valuation basics
- Exceptional attention to detail; able to catch and resolve discrepancies at the serial number and unit level before they compound
- Nice to have: experience in the automotive, electric vehicle, or mobility sector; familiarity with Zoho CRM

If the above is of interest to you, please apply.

Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at [m-kopa.com](http://m-kopa.com).

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

## About M-KOPA

## Company Overview
- **One-liner**: M-KOPA is a leading African fintech platform that provides affordable financial and digital products to cash-based earners, enabling them to finance everyday essentials through daily micropayments.
- **Entity Type**: Private (Growth Stage)
- **Headquarters**: Nairobi, Kenya (Global HQ with additional offices in London, UK)
- **Founded**: 2010
- **Founders**: Jesse Moore (CEO & Co-Founder) and Nick Hughes

## Core Business
- **Primary Industry**: Fintech / Financial Services
- **Target Customers**: B2C focused on "Every Day Earners" — underserved, cash-based entrepreneurs and individuals across Sub-Saharan Africa who lack formal collateral, credit history, or a monthly salary.
- **Mission/Purpose**: "To make financing for everyday essentials accessible to everyone." Their core mission is to "finance progress" for millions of unbanked and underbanked people.

## Products & Services
- **Smartphone Financing**: The core entry product. Customers pay a small deposit (e.g., ~$35) followed by daily micro-instalments (~$0.50/day) via mobile money (like M-Pesa) to own a smartphone. This is the primary gateway to the digital economy.
- **Digital Loans**: After building a repayment credit history, customers can access small, flexible digital loans on an instalment basis.
- **Hospital Coverage (Insurance)**: Affordable health insurance packages offered via the same daily micropayment model.
- **Device Protection**: Insurance for the financed smartphone.
- **Affordable Data Bundles**: Digital subscriptions and data packages available on a similar instalment basis.

## Market Standing
- **Valuation**: Not publicly disclosed. However, M-KOPA has raised substantial growth capital from top-tier global investors.
- **Key Metric**: Over **$1.5 billion in cumulative credit deployed** to more than **5 million customers** across Kenya, Uganda, Nigeria, Ghana, and South Africa. [m-kopa.com](https://www.m-kopa.com/about)
- **Notable Investors**: Includes **Generation Investment Management** (co-founded by Al Gore), **Sumitomo Corporation**, and other leading impact and growth investors. Board members often come from these firms. [m-kopa.com](https://www.m-kopa.com/about)
- **Growth Signals**: M-KOPA now employs over **3,000 staff members** and has a direct sales force of over **30,000 agents**. The company operates one of the largest smartphone assembly factories in the region, producing over 1 million phones locally. [wikipedia.org](https://en.wikipedia.org/wiki/M-Kopa)

## Competitive Advantages
- **Proprietary Tech & Data Stack**: Processes over **1 million payments daily**, using AI-driven analytics to create credit records for individuals with no formal financial history. This is a deep, defensible data moat.
- **Asset-Light Distribution**: A massive, managed direct sales force of 30,000 agents provides a powerful on-the-ground distribution network that is hard to replicate.
- **Customer-Centric Lending**: Offers "Inclusive, Fair, and Flexible" terms. No collateral or proof of income required. Customers can return a product, get their deposit back, and be released from obligations if they cannot pay. This builds immense trust. [m-kopa.com](https://www.m-kopa.com/about)
- **Vertical Integration**: From smartphone assembly to fintech lending to digital services, M-KOPA controls the entire value chain, creating a sticky ecosystem.

## Strategic Focus
- **Deepening Financial Services**: Expanding beyond smartphone financing into digital loans, insurance, and health coverage to become a comprehensive financial partner.
- **Geographic Expansion**: Already in 5 African countries (Kenya, Uganda, Nigeria, Ghana, South Africa) with potential for further market entry.
- **Leveraging AI for Credit Scoring**: Constantly improving their proprietary data models to offer more products and better manage risk for a traditionally "unscoreable" population.
- **M-KOPA Labs**: A research arm that deploys grants to test new technologies and extensions of their platform. [wikipedia.org](https://en.wikipedia.org/wiki/M-Kopa)

## Why Work Here
- **Purpose-Driven Mission**: The work directly impacts financial inclusion and poverty alleviation for millions across Africa. A deeply motivating "why."
- **Rapid Growth & Scale**: Operating in a high-growth environment with a team of 3,000+, providing significant opportunities for career advancement and tackling complex, real-world problems.
- **Global, Pan-African Team**: A diverse team with a "proudly Pan-African footprint" and offices in London, offering a unique cultural experience.
- **Flexible Work**: Offers hybrid and remote working options that suit the demands of the role. [m-kopa.com](https://www.m-kopa.com/careers)
- **Strong Benefits Package**: Includes comprehensive health plans, learning & development resources, and recognition & rewards. They emphasize a culture of "Progress, Excellence, and Humility." [m-kopa.com](https://www.m-kopa.com/careers)
- **Engineering Culture**: Known for building a world-class tech stack from scratch for a unique market.

## Sources
1. [m-kopa.com/about](https://www.m-kopa.com/about)
2. [m-kopa.com/careers](https://www.m-kopa.com/careers)
3. [wikipedia.org/wiki/M-Kopa](https://en.wikipedia.org/wiki/M-Kopa)
4. [uk.linkedin.com/company/m-kopa](https://uk.linkedin.com/company/m-kopa)
5. [jobs.ashbyhq.com/m-kopa](https://jobs.ashbyhq.com/m-kopa)

## Other roles at M-KOPA

- [Influencer Marketing Intern](https://feeny.ai/job/influencer-marketing-intern-m-kopa-nairobi-vnm9kh0jzzt6) — Nairobi, Kenya
- [Senior Investigations Officer](https://feeny.ai/job/senior-investigations-officer-m-kopa-kenya-z4rcxmxbng44) — Kenya
- [Internal Audit Senior](https://feeny.ai/job/internal-audit-senior-m-kopa-kenya-a3y9shj154kn) — Kenya
- [Mobility Finance Manager](https://feeny.ai/job/mobility-finance-manager-m-kopa-kenya-s2jfpeda2hdf) — Kenya
- [Senior Manager, Communications](https://feeny.ai/job/senior-manager-communications-m-kopa-south-africa-8zaatgjkp8ra) — South Africa
- [Legal & Compliance Manager](https://feeny.ai/job/legal-compliance-manager-m-kopa-ghana-2xf3ygn93dmr) — Ghana
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