---
title: 'Inventory Support Officer - South South at Moniepoint'
canonical: 'https://feeny.ai/job/inventory-support-officer-south-south-moniepoint-rivers-k7vcxdajpnyk'
type: 'job'
last_seen: '2026-11-07'
---

# Inventory Support Officer - South South at Moniepoint

- **Company:** Moniepoint
- **Location:** Rivers, Nigeria / South South, Nigeria
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-07
- **Apply:** https://job-boards.eu.greenhouse.io/moniepoint/jobs/5024671101

## Job description

## Who We are

Moniepoint Inc is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.

## What We do

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.

1A. Inventory Support Officer – POS Terminals

- Role Purpose

The ISO (Terminals) is the dedicated custodian for all forms of POS terminals flowing through the repair pipeline. The role ensures end-to-end traceability, enforces custody controls, and maintains absolute logical–physical alignment within the Repair Centre's IMS subsystem, covering every stage from receipt of faulty units to dispatch of QA-cleared OK devices.

- Key Responsibilities
- Intake & Receipt Management
- Receive faulty/returned terminals from state offices; verify against the recall waybill at serial-number level before accepting into the IMS.
- Log all received devices in the IMS with correct status within 24 hours of physical arrival.
- Identify and quarantine damaged or missing-serial devices; raise a Discrepancy Report immediately.
- Repair Pipeline Tracking
- Push faulty devices to technicians daily and update IMS status to 'In Repair' upon assignment.
- Monitor movement of each terminal through all repair stages: Assessment → In Repair → Awaiting QA → QA Cleared → Dispatch Holding.
- Enforce the 24–72-hour SLA from receipt-to-assignment and from QA clearance-to-dispatch readiness.
- QA Integration & Status Management
- Receive QA-approved terminals and update IMS status to 'QA Cleared – Awaiting Dispatch' within 4 hours.
- Flag devices that fail QA back to the repair queue or classify as 'Beyond Economic Repair (BER)' with a written justification report.
- Ensure all 'BER' devices are tagged and isolated in the scrap/disposal holding area.
- Dispatch & Outbound Logistics
- Generate the Dispatch List and Waybill for QA-cleared refurbished and OK devices; obtain approval from Repair Centre Manager and Cluster lead before release.
- Scan all devices at serial level during physical loading; update IMS to 'In Transit – Outbound'.
- Confirm receipt acknowledgment from the destination state SIO and close the dispatch transaction in IMS.
- Inventory Counts & Reconciliation
- Conduct daily physical counts of all terminals in the repair centre; reconcile against IMS records.
- Escalate any variance (physical vs. logical) to the Lead, Inventory Support within the same business day.
- Participate in monthly, quarterly, and annual wall-to-wall counts as directed by the Inventory & Warehouse Manager.
- Compliance & Housekeeping
- Maintain clearly labelled racks and segregated zones: Faulty, Under-Repair, Refurbished/OK, BER/Scrap.
- Enforce all provisions of the POS Inventory Control SOP within the repair centre.
- Uphold audit readiness, workplace safety, and environmental handling standards at all times.
- Reporting Line
- Functional: Lead, Inventory Support (Regional)
- Operational: Repair Centre Manager
- Dotted: Regional Inventory & Warehouse Manager

1B. Inventory Support Officer – Spare Parts

- Role Purpose

The ISO (Spare Parts) manages the complete lifecycle of all repair consumables — batteries, screens, cables, and accessories — within the repair centre. The role ensures that technicians have the right parts at the right time, waste is minimised, and all issues are fully documented and traceable.

- Key Responsibilities
- Spare Parts Receipt & Storage
- Receive all incoming spare parts consignments; verify at batch/serial level against the accompanying delivery note before logging into IMS.
- Store spare parts in designated, labelled bins organised by part type and model compatibility.
- Ensure storage conditions protect electronic components from moisture, dust, and extreme temperature.
- Issuance Control
- Issue spare parts ONLY against an approved Job Card raised by a technician and validated by the Repair Centre Manager.
- Update IMS stock levels immediately upon every issuance; zero unrecorded movements.
- Manage parts returns from technicians (unused or incorrect parts); update IMS accordingly.
- Inventory Management & Reconciliation
- Reconcile physical spare parts stock against IMS records on a weekly basis.
- Identify slow-moving, expired, or obsolete parts and flag to Lead, Inventory Support.
- Raise a formal replenishment request when stock falls to the defined reorder threshold.
- Reporting & Documentation
- Generate weekly spare parts consumption and stock-position reports for the Lead, Inventory Support.
- Maintain a complete issuance log linking each spare part to its Job Card and technician.
- Track Part-Failure data to support procurement and OEM quality feedback.
- Compliance & Housekeeping
- Maintain proper zoning, labelling, and cleanliness of the spare parts storage area at all times.
- Enforce segregation of duty: no self-authorised issuance.
- Support all scheduled and spot-check inventory counts.

## Requirements

- Minimum of OND in a related discipline
- At least 2-year experience in inventory operations.
- Good computer skills. Must know the Microsoft Office Suite (Excel, Word and PowerPoint)
- Ability to work with limited supervision.
- Strong attention to detail and accuracy.
- Proficiency in inventory management systems and workflow applications.
- Experience handling large volumes of items
- Excellent organizational and record-keeping skills.
- Effective communication and stakeholder coordination.
- Ability to manage multiple tasks and meet deadlines.

## About Moniepoint

## Company Overview
- **One-liner**: Moniepoint provides an all-in-one payments, banking, credit, and business management platform for businesses and their customers in emerging markets, primarily Nigeria and Africa.
- **Entity Type**: Private (backed by major global venture capital funds)
- **Headquarters**: London, UK (with offices in Lagos, Nairobi, and the US)
- **Founded**: 2015
- **Founders**: Not publicly listed on the main site; the company is the parent of TeamApt Ltd and Moniepoint MFB

## Core Business
- **Primary industry/industries**: Fintech, Financial Services, Payments, Banking, Credit
- **Target customers**: B2B (primarily Micro, Small, and Medium Enterprises (MSMEs) and their employees and customers), B2C (individuals)
- **Mission or purpose statement**: "Financial happiness for every African, everywhere"

## Products & Services
- **Payments**: Digital payment acceptance infrastructure and distribution networks that democratise payment acceptance, including POS terminals. Moniepoint is Nigeria’s largest offline merchant acquirer, powering most of the country's POS transactions.
- **Credit**: Loans to business owners based on transaction history (not collateral) to help finance inventory and expand businesses.
- **Banking**: Business and personal banking solutions enabling instant transactions, bill payments, and financial management.
- **Business Management**: Operational tools like expense cards, accounting, and book-keeping solutions for businesses.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total Funding - The company has raised significant capital from top-tier investors. It processes over $17 billion in Total Payment Volume (TPV) monthly and supports over 10 million customers (business and individual accounts) and 4 million active merchants.
- **Notable Investors/Partners**: QED, British International Investment (BII), FMO, LeapFrog Investments, and other leading global venture capital funds.
- **Growth Signals**: Named "Africa's fastest growing financial institution" (2023-2025). Processes $12-17 billion monthly through digital payment channels. Serves 60 million unique cards on its POS terminals each quarter. Has a network of 40,000 field agents.

## Competitive Advantages
- **Integrated "Operating System"**: Moniepoint has built a fully integrated, end-to-end platform tailored specifically to Nigeria’s informal and cash-reliant economy. This is a massive moat.
- **Hybrid Model**: A unique combination of advanced technology, a nationwide agent network (40,000 field agents), and widespread POS terminal deployment that enables financial access even in rural areas.
- **Data-Driven Credit**: Offers loans based on transaction history rather than collateral, unlocking credit for the underserved. Roughly a third of its MSME customers are receiving loans for the first time.
- **Market Dominance**: As Nigeria's largest merchant acquirer, it has a deep, defensible network effect.

## Strategic Focus
- **Deepening Financial Inclusion**: Continuing to expand access to payments, credit, and banking for underbanked populations and MSMEs across Africa.
- **Scaling the Platform**: Growing the number of merchants, agents, and individual customers on its all-in-one platform.
- **Product Expansion**: Adding more business management and operational tools to become the "operating system" for African businesses.

## Why Work Here
- **Culture**: Described as a "dream team" culture with values of **Technical Depth, Empathy, Integrity, Grit, No Ego, and Candour**. The company emphasizes a flat organizational structure where "every voice matters" and "everyone is an extension of our team."
- **Work Model**: Moniepoint Inc. is a fully remote tech company with a diverse workforce worldwide. (Note: Some roles may be location-specific, e.g., Lagos or Nairobi).
- **Perks & Benefits**: Competitive salary, health insurance, pension, paid leave days, mental health & crisis support, team building activities, and "Dope Merch!" The work is described as a "portfolio of projects that matter."
- **Interview Process**: A multi-stage process including a Preliminary Phone Screen, a Technical Assessment/Case Study, a Panel Interview, and an Executive/Final Interview.

## Sources
1. [Moniepoint.com](https://www.moniepoint.com/)
2. [Moniepoint Careers Page](https://job-boards.eu.greenhouse.io/moniepoint)
3. [Moniepoint Culture Page](https://www.moniepoint.com/culture)
4. [LeapFrog Investments - Moniepoint](https://leapfroginvest.com/company/moniepoint/)

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