---
title: 'Invoicing & Brand Safety Specialist at Viral Nation Inc.'
canonical: 'https://feeny.ai/job/invoicing-brand-safety-specialist-viral-nation-inc-canada-89q4pzk2fdtc'
type: 'job'
last_seen: '2026-11-09'
---

# Invoicing & Brand Safety Specialist at Viral Nation Inc.

- **Company:** Viral Nation Inc.
- **Location:** Canada
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-09
- **Apply:** https://job-boards.greenhouse.io/viralnation/jobs/5286063007

## Job description

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.

While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!

We are seeking a detail-oriented and organized Invoicing & Brand Safety Specialist to join our Client Services team in a full-time capacity. This role supports creator campaigns from intake and vetting through launch, monitoring, and payment, ensuring accurate campaign records, adherence to client brand safety requirements, and timely processing of creator invoices.

Working closely with account teams, Creator Relations, Finance, and cross-functional partners, you will manage operational workflows, review creator profiles and content, and serve as the primary point of contact for creator billing. The ideal candidate balances accuracy, responsiveness, and sound judgment while managing multiple campaigns and escalating issues to the appropriate leads.

Responsibilities:

Creator Records and Workflow Support

- Review and validate creator profiles before submission, confirming that handles, links, and supporting information are complete, accurate, and functional.
- Maintain creator data and campaign trackers across internal systems, keeping submissions, approvals, rejections, and final selections consistent and up to date.
- Coordinate with Client Services and Creator Relations to confirm creator selections, record approved statuses, and activate monitoring workflows.

Brand Safety Review and Monitoring

- Review creator profiles and content against client-specific brand safety guidelines, campaign requirements, and established approval and escalation protocols.
- Review flagged, rejected, and remediated content; document findings and the rationale for acceptance or rejection in accordance with established guidelines.
- Monitor live creator activity and review alerts within defined timelines, including within 24 hours where required. Escalate potential risks to Client Services leads for decisions on creator suitability and campaign continuity.
- Track remediation and follow-up actions, maintaining clear records and communicating risks, updates, and required actions to relevant stakeholders.

Creator Invoicing and Payment Coordination

- Request and receive invoices from creators, influencers, and their agents or managers; verify payment amounts and the correct finance contact for each invoice.
- Review each invoice against its fully executed Statement of Work (SOW), confirming deliverables, rates, payment terms, and required supporting documentation.
- Submit billing tickets in the associated HubSpot Deal with all required attachments; maintain accurate billing records and creator account information.
- Track submitted invoices through payment, follow up with Finance on overdue or outstanding items, and keep creators and account teams informed of payment status.
- Respond to billing questions and resolve discrepancies professionally, coordinating with Finance and account teams as needed.
- Prepare invoicing and payment status reports for management review, identifying missing information, discrepancies, and outstanding actions.

Workflow Quality and Collaboration

- Manage multiple campaign and billing workflows while meeting deadlines and maintaining accuracy across systems.
- Conduct routine data quality checks and support audits, issue tracking, and process improvements across creator invoicing.
- Follow company policies, applicable financial requirements, and confidentiality standards when handling creator, campaign, and payment information.

Required Qualifications:

- 2+ years of experience in influencer or digital marketing, billing, invoicing, or a related operational role, with experience supporting detail-intensive workflows.
- Strong understanding of social media platforms and the creator landscape, with sound judgment when reviewing sensitive content and identifying risks.
- Exceptional attention to detail, organizational skills, and the ability to manage high volumes of information and competing deadlines.
- Proficiency in Microsoft Excel or Google Sheets and confidence maintaining accurate records across spreadsheets and internal systems.
- Excellent written and verbal communication, analytical thinking, and problem-solving skills; ability to document issues clearly and collaborate across teams.
- High school diploma or GED required; an associate’s or bachelor’s degree in accounting, finance, marketing, or a related field is preferred.

Preferred Qualifications:

- Experience with creator invoicing, SOW review, payment tracking, or billing systems and accounting software such as QuickBooks or SAP.
- Experience with creator vetting, content review, brand safety, advertising compliance, or monitoring workflows.
- Familiarity with HubSpot or similar CRM, ticketing, campaign tracking, and workflow platforms.

This role has an annual salary range of $60,000 to $70,000.

This range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level. In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us.

Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.

Compensation Philosophy:

At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.

Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.

AI in Recruitment:

Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.

DEI Commitment:

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.

## About Viral Nation Inc.

## Company Overview
- **One-liner**: Viral Nation is a global leader in social-first transformation and commerce, uniting influencer marketing, AI-powered technology, and creator representation to help brands connect with modern audiences.
- **Entity Type**: Private (funded – $250M financing round in 2024, led by Eldridge with participation from Maverix Private Equity)
- **Headquarters**: New York, United States
- **Founded**: 2014
- **Founders**: Joe Gagliese and Mat Micheli

## Core Business
- **Primary industries**: Advertising Services, Influencer Marketing, Social Media Marketing, Creator Economy
- **Target customers**: B2B – brands and enterprises seeking social-first marketing strategies and creator partnerships (e.g., Meta, e.l.f. Cosmetics, Walmart)
- **Mission or purpose**: To close the distance between brands and their audiences by finding smarter ways to deliver value and create tighter bonds through culture, technology, and influence.

## Products & Services
- **Influencer Marketing**: Full-service campaign management with access to a large creator roster across 35+ content verticals, supported by proprietary intelligence for vetting and attribution.
- **CreatorOS™**: AI-powered, proprietary technology for creator sourcing at scale, measurement, and attribution – optimizes creator fit and campaign ROI.
- **Viral Nation Secure™**: AI-driven brand reputation management solution that proactively mitigates brand safety and fit risks at speed and scale.
- **Paid Performance Marketing**: Always-on paid social services leveraging social platforms to drive business results.
- **Community Management**: Always-on social community engagement and customer journey elevation.
- **Social Experiential Marketing**: Offline-to-online experiential strategies that extend brand impact beyond digital.
- **Business Intelligence**: Holistic measurement and campaign performance analytics beyond vanity metrics.
- **Talent Representation**: 360° creator talent agency representing digital stars across beauty, lifestyle, food, comedy, gaming, and more.
- **Talent Ventures**: Support for creators in building long-term businesses and product lines.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Total funding of ~$197.9M (LinkedIn) / $250M (from the 2024 financing round reported by the company); Annual revenue of USD $11.2M (LinkedIn estimate)
- **Notable Investors/Partners**: Eldridge (lead), Maverix Private Equity; key brand partnerships include Meta, e.l.f. Cosmetics, Walmart
- **Growth Signals**: 
  - 2x revenue growth in the last two years (Greenhouse careers page)
  - Named one of Canada’s top growing companies by Globe and Mail’s Report on Business
  - Ranked on Deloitte’s Technology Fast 500™ (2024)
  - Headcount growth of 30.1% YoY (385 employees as of 2024)
  - Operating in 11 countries (Canada, Barbados, India, Argentina, Brazil, etc.)
  - Acquired MediaKits (2022) and Eight Seven Media (2022)
  - Won 4 AVA Digital Awards (2023/2024)
  - Linkedin followers grew 71.3% yearly

## Competitive Advantages
- **Proprietary AI technology**: CreatorOS and Secure provide unmatched creator intelligence, brand safety, and campaign optimization – a moat that competitors lack.
- **Largest creator talent agency**: Access to the biggest roster of digital creators (over 1B+ engaged customers reached) across 35+ verticals.
- **End-to-end, always-on services**: Combines talent representation, marketing services, and technology under one roof, enabling seamless social-first transformation.
- **Strong brand trust**: Works with top-tier global brands like Meta, e.l.f. Cosmetics, and Walmart.
- **Award-winning culture**: Certified Great Place To Work® and high employee satisfaction.

## Strategic Focus
- **Social-first transformation**: Continuing to move brands away from traditional media toward creator-led, social-native strategies.
- **Technology scaling**: Investing in AI and proprietary platforms (CreatorOS, Secure) to automate creator discovery, measurement, and brand safety at scale.
- **Global expansion**: Growing presence across 11+ countries and entering new markets through acquisitions and partnerships.
- **Talent ventures**: Helping creators monetize beyond campaigns into products and long-term businesses.

## Why Work Here
- **Remote-first work model** – flexible work arrangements with a distributed team across North America, Asia, and Latin America
- **Great Place to Work® certified** – strong culture of diversity, equity, inclusion, and belonging (56% women, 55% BIPOC)
- **Benefits**: Competitive medical benefits, health spending account, flexible paid time-off, paid parental leave, Group RRSP/401(k), Employee Assistance Program, paid volunteer days, awards program, virtual communities
- **Growth environment**: Fast-paced, high-growth company (2x revenue growth, 30% headcount growth) with opportunities to work on cutting-edge AI and influencer marketing for top global brands
- **Culture**: “#OneNation” spirit – community channels, wellness challenges, recognition programs, and local meetups
- **Mission-driven**: Opportunity to shape the future of media and social commerce alongside iconic creators and brands

## Sources
1. [ViralNation.com - Home](https://www.viralnation.com/)
2. [ViralNation.com - Our Story](https://www.viralnation.com/about/our-story)
3. [ViralNation.com - Careers](https://www.viralnation.com/careers)
4. [LinkedIn - Viral Nation](https://www.linkedin.com/company/viralnationinc)
5. [Greenhouse - Jobs at Viral Nation](https://job-boards.greenhouse.io/viralnation)

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