--- title: 'IT Administrator, Business Applications at Horizon3 AI' canonical: 'https://feeny.ai/job/it-administrator-business-applications-horizon3-ai-united-states-twne1njr4c2b' type: 'job' last_seen: '2026-11-07' --- # IT Administrator, Business Applications at Horizon3 AI - **Company:** [Horizon3 AI](https://feeny.ai/companies/horizon3-ai) - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-11-07 - **Apply:** https://jobs.ashbyhq.com/horizon3ai/531e83c1-c9da-4003-99d1-ab45e88917d1 ## Job description Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. ## What You’ll Do We are seeking an IT Admin to administer the collaboration, service management, and automation platforms that [Horizon3](http://Horizon3.ai) teams use every day. The Business Applications (BizApps) team is the operational backbone for organizational collaboration, system connectivity, and process automation at [Horizon3](http://Horizon3.ai). We partner with every department to provide the platforms, guardrails, and integrations that eliminate manual toil safely and efficiently. We own and administer Jira, Jira Service Management (JSM), Confluence, Rovo, Loom, Glean, and our citizen development platform, Workato. We hold ourselves to least-privilege access, data privacy, and auditable data flows in everything we build. In this role, you will administer our non-AI tooling: Jira, JSM, Confluence, Loom, and the support layer around Workato and our citizen development platform. You will handle permissions and provisioning, configure projects and workflows, and take on advanced configuration such as JSM SLAs, custom fields, and automations. You will scope and complete moderately complex improvements with little direction. This is an individual contributor role reporting to the Senior Manager, Business Applications. You will collaborate with the Senior Engineer, who handles complex solution design and integration builds, and with the AI Admins. The path from Admin to Senior Engineer is a defined growth route on this team. This role will be responsible for: - Administer Jira, JSM, Confluence, and Loom, including user provisioning and deprovisioning, groups, permission schemes, and licensing - Resolve access, permission, and configuration requests from cross-functional teams - Configure projects, workflows, screens, custom fields, and automation rules in Jira and Confluence to meet team requirements - Configure JSM request types, queues, forms, and SLAs, and tune them using ticket and SLA performance data - Scope and deliver moderately complex improvements end to end, from requirements through rollout and documentation - Monitor Workato recipe runs, triage failures, and fix or escalate issues to the Senior Engineer with clear diagnostic detail - Support citizen developers by onboarding builders, provisioning sandboxes and service accounts, and applying approved templates and guardrails - Apply role-based access control (RBAC) and least-privilege access across owned platforms, and run periodic access and license reviews - Identify repetitive administration tasks and automate them to reduce manual toil - Maintain knowledge base articles, runbooks, and configuration documentation - Report on license utilization, request volume, and platform health to the Senior Manager - Demonstrate a commitment to integrity, process improvement, and customer satisfaction ## What You’ll Bring - Must have hands-on experience administering Jira and Confluence, or comparable work management or ITSM platforms, in an organization with multiple teams - Must have experience configuring workflows, custom fields, and automation rules beyond default settings, including service management SLAs or equivalent - Must have working knowledge of RBAC and least-privilege access, and experience managing permission schemes and user lifecycle on SaaS platforms - Must have experience managing a request queue and resolving access and configuration issues within service levels - Must be able to scope, plan, and complete moderately complex projects with little direction from a manager - Must be able to write clear documentation and user guidance for technical and non-technical employees - Must be able to read and troubleshoot integration or automation logs well enough to isolate a failure and escalate it with useful detail ## Minimum Education and Experience - Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience - 3+ years of experience in IT, business systems administration, or SaaS platform administration - Experience supporting a distributed or remote-first workforce Required Tech Stack Experience - Jira, Jira Service Management, and Confluence (Atlassian suite) or comparable platforms - Workato or a similar iPaaS platform (monitoring and troubleshooting level) - Atlassian automation rules and workflow configuration - Basic familiarity with APIs and webhooks What Sets You Apart? - You have administered Atlassian cloud products at scale, including permission schemes, licensing, and migrations - You have run recipe monitoring, connection management, or error triage on Workato or a similar iPaaS - You have supported governed self-service automation programs for business users - You have scripting skills (for example Python or JavaScript) that you use to automate admin work - You are interested in growing toward integration and solution engineering - Relevant certifications such as Atlassian, Workato, or similar - Experience in high-growth SaaS or cybersecurity companies ## Compensation and Values At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. In accordance with various State’s transparency regulations, we provide the following salary range information for this position: - Base salary range: $115,000 to $151,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills. - Additional compensation: All full-time roles are eligible for an equity package in the form of stock options. Perks of [Horizon3](http://Horizon3.ai) - Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. - Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. - Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. - Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence. - Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. ## About Horizon3 AI ## Company Overview - **One-liner**: Horizon3.ai provides an autonomous penetration testing platform (NodeZero) that safely hacks production environments to identify and fix exploitable attack paths using AI. - **Entity Type**: Private (Series D – latest funding round in 2026, led by Prosperity7 Ventures) - **Headquarters**: San Francisco, California, United States (447 Battery Street, San Francisco, CA 94111) - **Founded**: 2019 - **Founders**: Snehal Antani (Co-Founder & CEO); founded by a mix of US Special Operations, US National Security, and cybersecurity industry veterans ## Core Business - **Primary industry**: Cybersecurity (autonomous penetration testing, vulnerability management, continuous security validation) - **Target customers**: B2B – large enterprises, Fortune 100, government agencies (NSA, CISA), healthcare providers, financial services, manufacturing, education, public sector - **Mission**: “Turn the map around” – using the attacker’s perspective to help enterprises prioritize defensive efforts. The company aims to shift the advantage from attackers to defenders by fighting AI with AI. ## Products & Services - **[NodeZero®](https://horizon3.ai/)**: Autonomous penetration testing SaaS platform. Safely runs real attack techniques in production environments (no agents, no disruption). Discovers and chains exploitable vulnerabilities, misconfigurations, harvested credentials, and dangerous defaults across external, identity, on-prem, cloud, and Kubernetes attack surfaces. Also includes Active Directory password auditing and phishing impact testing. Continuously validates fixes and repeats autonomously. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metrics**: - Annual Revenue: **$35.5M** (per LinkedIn) - Total Funding: **$187M** (per LinkedIn) / **$181M** (per CB Insights – conflicting reports; both cited) - **225,000+** production-safe tests completed - **5,000+** customers - **Notable Investors/Partners**: - SignalFire (lead in Seed, Series A, Series B) - Craft Ventures (lead Series C) - Prosperity7 Ventures (lead Series D – 2026) - **Growth Signals**: - Ranked **#1 in Security** on the 2025 Inc. 5000 list - **#3 overall** on the 2025 Deloitte Technology Fast 500 - Fast Company’s **Most Innovative Companies** (2026) – #1 in Security - Named to the **Fortune Cyber 60** (2023 & 2025) - Two-time **Black Unicorn Award** winner - Headcount grew **115.5% YoY** to 341 employees (LinkedIn) - Active job postings up **168.2% YoY**; operates in 14 countries ## Competitive Advantages - **AI-driven autonomous testing** that learns from hundreds of thousands of tests and uses the right AI (ML, GenAI) for each problem – delivers evidence-based results with **zero hallucinations**. - **Production-safe** – zero downtime across all production tests, trusted by the world’s most sensitive high-security environments (NSA, CISA, Fortune 10, major healthcare). - **No agents required** – fully self-service SaaS, safe to run continuously. - **Real attack techniques** – not a scanner; shows actual attacker paths and impact. - **Rapid verification** – instantly confirms fixes and repeats the cycle, enabling a continuous validation loop. ## Strategic Focus - **Continuous validation** – driving a loop of test-fix-verify-repeat autonomously. - **Fighting AI with AI** – building NodeZero to operate at machine speed against AI-powered attacks. - **Global expansion** – already in 14 countries, with active hiring in EMEA, APAC, and the Americas. - **Scaling the team** – 59 active job postings (as of mid-2026), with emphasis on engineering, sales, and customer success roles. ## Why Work Here - **Culture**: Rated **5.0/5.0 on LinkedIn** (76 reviews) with perfect scores for Culture (5.0), Career (4.9), Compensation (4.7), and Work-Life (4.6). Described as a “kick-ass organization hell bent on disrupting an industry” with a team of “motivated learn-it-alls.” - **Work Policy**: Remote-friendly (most roles listed as remote, HQ in San Francisco, CA). Offers flexibility across time zones. - **Notable Perks** (from Built In and LinkedIn): - Comprehensive healthcare (medical, dental, vision, FSA) - Life insurance, disability insurance - 401(k) with company matching - Equity and employee stock purchase plan - Generous parental leave and family medical leave - Performance bonuses - Job training, conferences, and customized development tracks - Promotion policies and career growth support - **Engineering Culture**: Built by US Special Operations and National Security veterans. Emphasis on high autonomy, real-world impact, and cutting-edge AI/security work. “If you want to be part of a kick-ass organization hell bent on disrupting an industry and keeping attackers at bay, let’s talk.” ## Sources 1. [horizon3.ai – Homepage](https://horizon3.ai/) 2. [horizon3.ai – About/Team](https://horizon3.ai/about-us/) 3. [LinkedIn – Horizon3.ai Company Page](https://www.linkedin.com/company/horizon3ai) 4. [Built In – Horizon3.ai Careers & Perks](https://builtin.com/company/horizon3ai) 5. [CB Insights – Horizon3.ai Profile](https://www.cbinsights.com/company/horizon-3-ai) ## Other roles at Horizon3 AI - [Director of Engineering, Threat Research](https://feeny.ai/job/director-of-engineering-threat-research-horizon3-ai-united-states-0fsq2qg04cee) — United States - [Senior Attack Engineer, GCP](https://feeny.ai/job/senior-attack-engineer-gcp-horizon3-ai-united-states-p7dypj66skxv) — United States - [Senior Attack Engineer, Kubernetes](https://feeny.ai/job/senior-attack-engineer-kubernetes-horizon3-ai-united-states-8bbsrmqpg924) — United States - [Senior Attack Engineer, OCI](https://feeny.ai/job/senior-attack-engineer-oci-horizon3-ai-united-states-06y0k0t6a5p9) — United States - [Staff Backend Engineer, Internal](https://feeny.ai/job/staff-backend-engineer-internal-horizon3-ai-united-states-eccvzb53mpb7) — United States - [Senior Sales Engineer (SLED)](https://feeny.ai/job/senior-sales-engineer-sled-horizon3-ai-united-states-agqan5xzy6d6) — United States - [Research Staff, Adversarial Intelligence](https://feeny.ai/job/research-staff-adversarial-intelligence-horizon3-ai-united-states-xxx9ghesv6ha) — United States - [Engineering Manager, Internal Attack](https://feeny.ai/job/engineering-manager-internal-attack-horizon3-ai-united-states-tx9j8q1pkfsx) — United States - [Senior Account Executive, SLED - New York](https://feeny.ai/job/senior-account-executive-sled-new-york-horizon3-ai-new-york-2d49m7hyp482) — New York, NY - [Senior Account Executive, SLED - Texas](https://feeny.ai/job/senior-account-executive-sled-texas-horizon3-ai-united-states-nkhqvten2p1s) — United States