---
title: 'IT Administrator at Talon.One LinkedIn Jobs'
canonical: 'https://feeny.ai/job/it-administrator-talon-one-linkedin-jobs-chicago-jdfd72ak1qd0'
type: 'job'
last_seen: '2026-10-19'
---

# IT Administrator at Talon.One LinkedIn Jobs

- **Company:** Talon.One LinkedIn Jobs
- **Location:** Chicago, IL / New York, NY
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-19
- **Apply:** https://job-boards.eu.greenhouse.io/linkedinjobs/jobs/5009971101

## Job description

## ABOUT TALON.ONE:

Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform. Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.

Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.

## ABOUT THE ROLE:

You’ll own day-to-day IT for our US employees, keeping their tools, devices and access running smoothly and securely. You’ll take charge of defined systems and outcomes, use your judgment to prioritize, and bring clear recommendations when an issue needs a second pair of eyes. This is a full-time role based in Chicago or New York.

## ABOUT THE TEAM:

You’ll partner closely with our IT Operations team in our Berlin HQ, to help shape a consistent IT experience for everyone at Talon.One.

ONCE YOU ARE HERE YOU WILL:

- Own US IT support by triaging tickets from our ITSM system, email and chat, resolving issues, documenting outcomes and keeping users informed
- Escalate complex or higher-risk cases to Berlin IT with a clear recommendation
- Administer Google Workspace, JAMF, Notion, Slack and Zoom, maintaining accounts, groups, policies and configurations with user and security impact in mind
- Set up and support meeting-room AV, including Google Meet hardware or Zoom Rooms, and troubleshoot audio, video and connectivity issues
- Run identity and access across onboarding, role changes and offboarding, supporting SSO and provisioning and applying least privilege alongside system owners
- Manage the US device lifecycle and asset inventory, from procurement and shipping to repairs, returns and secure offboarding with our hardware and logistics partners
- Support endpoint security and compliance by following established controls, helping triage security alerts and keeping device and account configurations secure
- Improve how IT works by documenting processes and runbooks, spotting repeat problems and implementing practical fixes

WHAT WE NEED YOU TO BRING TO THE TABLE:

- Bring 3+ years in IT support or administration, including service-desk practices and end-user computing
- Know Google Workspace and JAMF well, and work confidently on macOS and Windows
- Show familiarity with collaboration tools and meeting-room AV
- Diagnose issues methodically, find root causes and know when to escalate
- Apply SSO, least privilege, endpoint security, data privacy and secure device handling in your daily work
- Prioritize your workload, follow through reliably and document your work clearly
- Collaborate effectively across time zones, with fluent English

The estimated total compensation for this role is $85,000 - $110,000, though actual compensation may vary depending on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time.

## About Talon.One LinkedIn Jobs

## Company Overview
- **One-liner**: Talon.One is the leading incentives engine that unifies loyalty programs, promotions, and gamification into a single flexible platform for the world’s most-loved brands.
- **Entity Type**: Private (recently joined forces with Adyen)
- **Headquarters**: Berlin, Germany
- **Founded**: 2015
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Customer loyalty and promotions software (SaaS)
- **Target customers**: B2B enterprise – brands and retailers across retail, consumer goods, and e-commerce
- **Mission or purpose statement**: To give businesses the freedom to design powerful customer rewards and loyalty programs with all the control, speed, and reliability enterprises need.

## Products & Services
For each major offering:
- **Talon.One Platform**: A unified incentives engine for loyalty, promotions, and gamification. Enables real-time incentive decisions across markets, channels, and use cases. Built on enterprise-grade security and scalability.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: 300+ customers worldwide (Adidas, Nordstrom, Sephora, Carlsberg); 300+ employees across 8 hubs
- **Notable Investors/Partners**: Recently joined forces with Adyen (financial technology platform)
- **Growth Signals**: Expanded to 8 global hubs (US, UK, Germany, Singapore, Australia); over 300 clients from North America, Europe, and APAC; headcount growing with open roles across engineering, sales, customer success, and people & culture

## Competitive Advantages
- Unifies loyalty and promotions on one platform, eliminating rigid, code-locked systems
- Flexible, real-time incentive logic allows brands to personalize offers using any data
- Enterprise-grade security and scalability trusted by top global brands
- Strong focus on customer collaboration and feedback

## Strategic Focus
- Continuing to raise the bar for what businesses can build and how fast they can build it
- Deepening integration with Adyen to combine incentives with payments infrastructure
- Expanding engineering, sales, and customer success teams in Berlin, Boston, London, and Singapore

## Why Work Here
- **Culture**: International team (55+ nationalities); values ownership, feedback, teamwork, and prioritizing action over consensus
- **Work model**: Hybrid – headquarters in Berlin runs a hybrid setup (onsite + remote); hubs use coworking spaces; up to 90 days remote per year from outside country of employment
- **Visa support**: Full visa sponsorship and relocation support for hires in Berlin
- **Perks**: Emphasis on learning, transparent feedback, and efficient recruitment process (typically 2–5 weeks)

## Sources
1. [talon.one/about-us](https://www.talon.one/about-us)
2. [talon.one/jobs](https://www.talon.one/jobs)
3. [job-boards.greenhouse.io/linkedinjobs](https://job-boards.eu.greenhouse.io/linkedinjobs)
4. [job-boards.greenhouse.io/talonone](https://job-boards.greenhouse.io/talonone/)

## Other roles at Talon.One LinkedIn Jobs

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- [Enterprise Technical Account Manager  - Spanish speaking](https://feeny.ai/job/enterprise-technical-account-manager-spanish-speaking-talon-one-linkedin-jobs-vsha529e32tg) — Berlin, Germany
- [Principal Solutions Architect APAC](https://feeny.ai/job/principal-solutions-architect-apac-talon-one-linkedin-jobs-india-8gjrd99bzmfz) — India
- [Enterprise Technical Account Manager, AMER](https://feeny.ai/job/enterprise-technical-account-manager-amer-talon-one-linkedin-jobs-boston-kj75c2wcvqde) — Boston, MA / Chicago, IL / New York, NY / San Francisco, CA
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