---
title: 'IT Administrator at Truveta'
canonical: 'https://feeny.ai/job/it-administrator-truveta-hyderabad-3w51q9afa1mt'
type: 'job'
last_seen: '2026-09-09'
---

# IT Administrator at Truveta

- **Company:** Truveta
- **Location:** Hyderabad, India
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/truveta/jobs/6178427004

## Job description

## Role Summary

We are looking for an junior or intermediate-level IT Support Engineer to provide general IT support for our global corporate environment. This role will support employees with day-to-day technical issues, Windows/macOS laptop setup, local admin, software access, Microsoft 365 support, Office Wi-Fi, badge and surveillant camera system and basic network troubleshooting, Windows365 Cloud PC support, and IT operational tasks.

The ideal candidate should have basic troubleshooting skills, good customer service mindset, and experience supporting users in a corporate IT environment. This role is suitable for someone who has moved beyond basic helpdesk support and can independently handle common IT issues, escalations, documentation, and operational follow-up.

## Key Responsibilities

- Provide Tier 1/Tier 2 IT support for Windows/macOS devices, peripherals, Microsoft 365 applications, browsers, VPN, Wi-Fi, and conference room AV.
- Troubleshoot hardware, software, operating system, connectivity, and access-related issues for onsite and remote employees.
- Support employee onboarding and offboarding, including laptop setup, account/access provisioning, first-day IT support, equipment recovery, and access removal.
- Manage user accounts and application access, including password resets, MFA, shared mailboxes, distribution lists, group memberships, and SaaS applications.
- Maintain IT hardware and asset inventory, coordinate device shipping, replacements, repairs, warranty claims, and keep asset records up to date.
- Manage IT incidents and service requests through the ticketing system, ensuring timely resolution within SLAs and proper documentation and escalation.
- Provide basic network and office IT support, including Wi-Fi, VPN, conference room systems, and coordination with network/infrastructure teams or vendors when required.
- Create and maintain IT documentation, including troubleshooting guides, onboarding/offboarding checklists, asset procedures, and knowledge base articles.
- Identify recurring issues and recommend improvements to IT support processes and the overall employee experience.

Required Qualifications:

- 1 – 3 years of experience in IT support, desktop support, service desk, or IT administration
- Strong experience supporting Windows laptops
- Basic to intermediate macOS support experience
- Experience with Microsoft 365: Outlook, Teams, OneDrive, SharePoint, Office apps
- Experience troubleshooting hardware, software, network, and access issues
- Familiarity with ticketing systems such as ServiceNow, Jira Service Management, Zendesk, or similar
- Good understanding of user accounts, groups, MFA, and basic access management
- Experience supporting remote users
- Strong written and verbal English communication skills
- Ability to work independently and follow documented processes
- Strong customer service mindset

## Preferred Qualifications

- Experience with Microsoft Intune, Jamf, or other device management tools

- Experience with Entra ID / Azure AD basic administration
- Experience with Zoom, Slack, Google Workspace, or other collaboration tools
- Basic PowerShell scripting knowledge
- Experience with asset management tools
- Experience supporting global teams
- ITIL Foundation certification preferred but not required
- Microsoft 365 Fundamentals or Azure Fundamentals certification preferred

## About Truveta

## Company Overview
- **One-liner**: Truveta provides the most complete, real-time, and regulatory-grade electronic health record (EHR) data and analytics platform for scientifically rigorous healthcare research.
- **Entity Type**: Private (Series C)
- **Headquarters**: Seattle, Washington, United States
- **Founded**: 2020
- **Founders**: Terry Myerson (CEO), Jay Nanduri (CTO), and Dr. Ryan Ahern (CMO), in collaboration with founding health systems Providence, Advocate Health, Tenet Healthcare, and Trinity Health.

## Core Business
- **Primary industry**: Healthcare Data, Analytics, and Life Sciences Research.
- **Target customers**: Life science organizations (pharma, biotech, medical device), healthcare providers, public health agencies, and academic researchers (B2B, Enterprise).
- **Mission statement**: "Saving Lives with Data."

## Products & Services
- **Truveta Data**: A platform offering longitudinal, de-identified patient data from over 130 million patients, updated daily. Data includes EHR, closed claims, devices, images, SDOH, mother-child links, multiomics, and mortality data. [truveta.com](https://www.truveta.com/)
- **Truveta Evidence**: A suite of services for designing and executing rigorous, audit-ready real-world evidence (RWE) studies to support regulatory submissions, outcomes research, and safety surveillance. [truveta.com](https://www.truveta.com/)
- **Truveta Intelligence**: An analytics platform that enables users to query the data in minutes for discovery, clinical trial simulation, healthcare optimization, and therapy adoption tracking. [truveta.com](https://www.truveta.com/)
- **Truveta Genome Project**: An initiative to create the world's largest and most diverse genomics database by combining genomic data with clinical data from member health systems. [truveta.com](https://www.truveta.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total Funding is **$515 million**. Annual Revenue is estimated at **$8 million**.
- **Notable Investors/Partners**: Investors include **Microsoft** (lead in Corporate Round) and 8 other investors in the Series C. Key partners are a network of **30 member health systems** including Providence, Advocate Health, Tenet Healthcare, and Trinity Health. [truveta.com](https://www.truveta.com/leadership/)
- **Growth Signals**: Headcount has grown **23.6% year-over-year** to 344 employees. The company has supported over **350 publications**, **150,000+ citations**, and **100+ regulatory projects**. Job postings have increased **215.4% year-over-year**. [linkedin.com](https://www.linkedin.com/company/truveta)

## Competitive Advantages
- **Data Scale and Completeness**: The Truveta Data platform covers over 130 million patients from 30 health systems, providing a uniquely diverse and comprehensive view of US healthcare.
- **Regulatory-Grade Quality**: The data and analytics platform is designed to meet the rigorous standards of regulators like the FDA for evidence generation.
- **Founding Consortium**: Being built by and for health systems gives Truveta a unique trust advantage and direct access to high-quality clinical data.
- **Real-Time Updates**: Data is updated daily, allowing for near-real-time insights compared to traditional claims databases.

## Strategic Focus
- **Deepening the Data Moat**: Expanding the Truveta Genome Project and adding new data types like multiomics and social determinants of health (SDOH).
- **Accelerating Life Science Partnerships**: Growing revenue by helping pharmaceutical and medical device companies de-risk clinical trials and generate post-market evidence.
- **AI and Machine Learning**: Investing heavily in machine learning and LLMs to power its platform, as evidenced by active job postings for Machine Learning Engineers and Applied Research Scientists. [greenhouse.io](https://job-boards.greenhouse.io/truveta)
- **Public Health Impact**: Continuing to support public health agencies and academic researchers with timely data for population health studies.

## Why Work Here
- **Mission-Driven Work**: The company is focused on the ambitious and meaningful mission of "Saving Lives with Data," which is a powerful motivator for employees.
- **Work/Life Autonomy**: The company promotes a culture of "work from anywhere" with flexible time off and "freedom with responsibility." [truveta.com](https://www.truveta.com/careers/)
- **Strong Benefits**: Offers competitive compensation, comprehensive benefits, 401(k), generous parental leave, and a diverse training library. [truveta.com](https://www.truveta.com/careers/)
- **High-Growth Environment**: With rapid headcount growth and significant venture funding, there are opportunities for career advancement and impact.
- **Talent Density**: The company attracts talent from top tech and healthcare companies, including Microsoft, Amazon, Google, and Meta, indicating a high-caliber peer group. [linkedin.com](https://www.linkedin.com/company/truveta)

## Sources
1. [truveta.com](https://www.truveta.com/)
2. [truveta.com/careers](https://www.truveta.com/careers/)
3. [linkedin.com/company/truveta](https://www.linkedin.com/company/truveta)
4. [truveta.com/leadership](https://www.truveta.com/leadership/)
5. [cbinsights.com/company/truveta](https://www.cbinsights.com/company/truveta)
6. [job-boards.greenhouse.io/truveta](https://job-boards.greenhouse.io/truveta)

## Other roles at Truveta

- [Director Of Engineering - Platform Services](https://feeny.ai/job/director-of-engineering-platform-services-truveta-hyderabad-dftgs279twm0) — Hyderabad, India
- [HR Generalist](https://feeny.ai/job/hr-generalist-truveta-hyderabad-dq9ntns3w0vr) — Hyderabad, India
- [Director of Life Science Business Development, Financial Services](https://feeny.ai/job/director-of-life-science-business-development-financial-services-truveta-seattle-atyfjr9qz080) — Seattle, WA
- [Clinical Terminologist (Contract)](https://feeny.ai/job/clinical-terminologist-contract-truveta-seattle-swat32j5gtnf) — Seattle, WA
- [Real World Data Analyst (Contractor)](https://feeny.ai/job/real-world-data-analyst-contractor-truveta-seattle-wndqwv03tvwp) — Seattle, WA
- [Senior Machine Learning (ML) Engineer](https://feeny.ai/job/senior-machine-learning-ml-engineer-truveta-seattle-5gj219esebhw) — Seattle, WA
- [Senior Software Engineer (Full Stack) – Clinical Intelligence](https://feeny.ai/job/senior-software-engineer-full-stack-clinical-intelligence-truveta-hyderabad-4tshnqn0qk1q) — Hyderabad, India
- [Success Manager - Partner Insights & Enablement](https://feeny.ai/job/success-manager-partner-insights-enablement-truveta-seattle-ejqsmgm1frnt) — Seattle, WA
- [Software Engineer – Cerberus](https://feeny.ai/job/software-engineer-cerberus-truveta-seattle-gkjs68v27ydc) — Seattle, WA
- [Senior Enablement Analyst](https://feeny.ai/job/senior-enablement-analyst-truveta-seattle-y1dg5fceytrv) — Seattle, WA