--- title: 'IT & Business Systems Delivery Lead at Pantheon Systems, Inc' canonical: 'https://feeny.ai/job/it-business-systems-delivery-lead-pantheon-systems-inc-united-states-hbcde23whgnp' type: 'job' last_seen: '2026-09-09' --- # IT & Business Systems Delivery Lead at Pantheon Systems, Inc - **Company:** Pantheon Systems, Inc - **Location:** United States - **Work type:** remote - **Posted:** 2026-07-29 - **Last confirmed live:** 2026-09-09 - **Apply:** https://pantheon.io/about/careers/detail?gh_jid=8092945 ## Job description ## About Pantheon Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. ## The Role Pantheon is transforming the systems that run our business, and our IT & Business Systems team is hiring a Delivery Lead to be its orchestra conductor. This role is deliberately scoped to our own team's portfolio, it is not a company-wide PMO: you will own the team's roadmap, orchestrate its largest programs day to day with implementation partners, and run its AI-supported intake process so every stakeholder stays informed. This is a high-visibility role reporting to the VP of IT & Business Systems, with the opportunity to build the delivery rhythm for an AI-first team that moves fast. If you love turning a busy portfolio into a clear plan, and you would rather be in the details than above them, this role is built for you. ## What You Need to Succeed - Build and own the IT & Business Systems team's portfolio roadmap: planning, sequencing, capacity, and dependency management across the team's concurrent initiatives - Orchestrate the team's largest programs day to day, coordinating external implementation partners, internal systems leads, and business stakeholders against firm deadlines - Run the team's AI-supported intake process end to end: verify triage and qualification of incoming requests, route work to the right owner, and keep every requester informed at each step - Communicate relentlessly: weekly delivery status, launch communications, post-launch reviews, and a published team roadmap that partners across the company can follow - Manage risks, decisions, and escalations across workstreams; surface slippage early and drive it to resolution with the right owners - Coordinate vendors and implementation partners on scope, timelines, and deliverable quality - Build lightweight, repeatable delivery frameworks (requirements, success metrics, review cadences) for use within the team ## What You Bring to the Table - 7-10 years of delivery management, across IT and business systems at B2B SaaS or high-growth technology companies - Experience running at least one major enterprise platform migration or replatform end to end (ERP, CRM, billing, or similar) - Demonstrated ability to run a broad portfolio of initiatives with a small team through ruthless prioritization and clean operating rhythms - Exceptional written and verbal communication; comfortable presenting to executives and translating between technical and business audiences - Player-coach instincts: as happy writing the requirements doc or chasing a dependency as running the review meeting, with genuine enthusiasm for AI-first ways of working - Experience managing systems-integration partners is a plus ## What We Offer We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team. - Industry competitive compensation and equity plan - Flexible time off, sick days, and 13 paid holidays - Comprehensive medical insurance including Health, Dental and Vision - Paid parental leave (plus fertility, adoption and other family planning benefits) - In-office workspace (San Francisco & Chicago) - Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development - Events and activities both team-based and company wide that inspire, educate and cultivate Compensation: $109,100 to $136,400 USD base salary Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security. To review the Employee and Applicant's Privacy Policy, click[here](https://pantheon.pactsafe.io/employeeandapplicantprivacy.html). Visa Sponsorship is not available at this time. ## About Pantheon Systems, Inc ## Company Overview - **One-liner**: Pantheon provides a WebOps platform that unifies web infrastructure, workflows, and governance for building, hosting, and managing Drupal and WordPress websites at scale. - **Entity Type**: Private (Venture Capital-Backed; Series E) - **Headquarters**: San Francisco, California, United States - **Founded**: 2010 - **Founders**: Josh Koenig, Matt Cheney, David Moffly, and others (early team from the Drupal and WordPress ecosystem) ## Core Business - Primary industry/industries: Web Operations (WebOps) Platform, Managed Web Hosting, Cloud Infrastructure for Content Management Systems (CMS) - Target customers: B2B, primarily serving Enterprise and mid-market organizations, including universities, government agencies, technology companies, and major consumer brands. Also serves digital agencies building and managing client sites. - Mission or purpose statement: To empower teams to build, scale, and deliver exceptional digital experiences by streamlining WebOps, allowing them to focus on creating engaging content rather than managing infrastructure. ## Products & Services - **[Pantheon Platform]**: The core SaaS platform that provides a unified workflow for development, hosting, security, and performance management for Drupal and WordPress sites. It includes features like multidev environments, automated backups, a global CDN, and a serverless CMS architecture. - **[Autopilot]**: An automated governance and update tool that applies security patches, core updates, and plugin updates across a portfolio of websites, reducing manual maintenance and security risks. - **[Global CDN (Content Delivery Network)]**: A high-performance, globally distributed network designed to accelerate page load times and handle massive traffic spikes (over 17 billion monthly page views). - **[Professional Services & Support]**: Includes onboarding, migration services, and 24/7 support for enterprise customers. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed for the last round; previous reports suggested a valuation around $1 billion (unicorn status) after the Series E round. - **Key Metric**: Total Funding: $196.8M raised. - **Notable Investors/Partners**: SoftBank, Foundry Group, Scale Venture Partners, Industry Ventures, Sageview Capital, and others (backers of Heroku, ExactTarget, and SendGrid). Partners with major digital agencies and technology providers. - **Growth Signals**: Hosts over 700,000 websites and serves 2,500+ agency partners. Employs approximately 525 people (as of 2026). Processes over 17 billion monthly page views for its customers. Continues to expand its platform capabilities with AI and serverless features. ## Competitive Advantages - **Single, Integrated Platform**: Unlike competitors that require stitching together separate hosting, security, and workflow tools, Pantheon offers a unified platform for the entire web lifecycle. - **Deep CMS Specialization**: Built exclusively for Drupal and WordPress, offering unparalleled performance and workflow optimizations for these open-source ecosystems. - **Developer-Centric Workflow**: Features like multidev environments and Git-based deployments are designed to appeal to engineering teams, reducing friction between developers and marketers. - **Scale and Reliability**: Proven infrastructure capable of handling massive traffic for major global brands (e.g., Tableau, LA Tourism). ## Strategic Focus - **AI and Automation**: Integrating AI into the platform to automate routine WebOps tasks, including content updates, security patching, and performance optimization. - **Serverless CMS**: Pushing the boundaries of serverless architecture for CMS to improve scalability and reduce hosting costs for customers. - **Enterprise Expansion**: Continuing to win large, complex organizations in regulated industries (education, government, healthcare) that require robust security and compliance features. - **Community Growth**: Deepening its ecosystem of agency partners and open-source contributors to drive platform adoption and innovation. ## Why Work Here - **Culture & Values**: Emphasizes a culture of "teamwork, passion, and customer first." The company is described as having a diverse and passionate team that is "unafraid to think differently." - **Remote/Hybrid Policy**: Supports a flexible employee experience. The San Francisco office is a hub for collaboration, but remote work is embraced. The company has offices in 4 countries. - **Benefits & Perks**: - **Paid Parental Leave**: Up to 8 weeks of paid leave for bonding with a new child. - **Family Planning Support**: Comprehensive coverage including abortive care, travel reimbursements for family planning, and support for the transgender community (gender reassignment services). - **Health & Wellness**: Comprehensive healthcare benefits, mental health coverage, and a monthly book and gym allowance. - **Professional Development**: Access to LinkedIn Learning, company-led training, and leadership forums. - **Giving Back**: Employee donation matching program ($500/year) and team volunteer opportunities. - **Flexible Time-Off**: Encourages work/life balance with a flexible PTO policy. - **Inclusivity**: Active Employee Resource Groups (PRGs) and a stated commitment to diversity and inclusion. - **Engineering Culture**: A focus on building a "world-class WebOps Platform" using modern technologies. Engineers work on challenging problems at scale (billions of monthly page views). ## Sources 1. [pantheon.io](https://pantheon.io/about) 2. [pantheon.io](https://pantheon.io/about/careers) 3. [pantheon.io](https://pantheon.io/about/careers/openings) 4. [cbinsights.com](https://www.cbinsights.com/company/pantheon-systems) 5. [pitchbook.com](https://pitchbook.com/profiles/company/52913-26) ## Other roles at Pantheon Systems, Inc - [Software Engineer II - Collaborative Web Platform](https://feeny.ai/job/software-engineer-ii-collaborative-web-platform-pantheon-systems-inc-canada-5dfjqw7kd8mg) — Canada - [Business Development Representative](https://feeny.ai/job/business-development-representative-pantheon-systems-inc-united-states-nn3ykr291vg0) — United States - [Staff Product Manager, Monetization & Billing](https://feeny.ai/job/staff-product-manager-monetization-billing-pantheon-systems-inc-united-states-tmq6abtwvbgr) — United States, Canada - [Engineering Manager](https://feeny.ai/job/engineering-manager-pantheon-systems-inc-united-states-3jm1mg3bs63e) — United States - [Engineering Manager](https://feeny.ai/job/engineering-manager-pantheon-systems-inc-canada-dsgqdmbtby2b) — Canada - [Staff Security Engineer - Security Operations](https://feeny.ai/job/staff-security-engineer-security-operations-pantheon-systems-inc-united-kingdom-gdmb39dkptrb) — United Kingdom - [Staff Software Engineer - Data Platform](https://feeny.ai/job/staff-software-engineer-data-platform-pantheon-systems-inc-canada-v1dgnq5wsjqy) — Canada - [Founding Ecosystem Engineer](https://feeny.ai/job/founding-ecosystem-engineer-pantheon-systems-inc-united-states-nmwdbjz1ttnh) — United States - [Sr. Manager of RevOps - Marketing](https://feeny.ai/job/sr-manager-of-revops-marketing-pantheon-systems-inc-united-states-j2jn41sqdfam) — United States - [Staff Software Engineer - Data Platform](https://feeny.ai/job/staff-software-engineer-data-platform-pantheon-systems-inc-united-states-fk0fpvtzw88a) — United States