---
title: 'IT Coordinator / IT Specialist at Constellation Institute'
canonical: 'https://feeny.ai/job/it-coordinator-it-specialist-constellation-institute-berkeley-nwt5qegqdxp1'
type: 'job'
last_seen: '2026-09-10'
---

# IT Coordinator / IT Specialist at Constellation Institute

- **Company:** Constellation Institute
- **Location:** Berkeley, CA
- **Compensation:** $70k–$105k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-18
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.gem.com/constellation-institute/am9icG9zdDpnpFTYVnygPccQuG31lHjp

## Job description

## About the role

We’re looking for an IT Coordinator or Specialist to provide hands-on, user-facing IT support and operational assistance to our staff, researchers, and visitors. You'll maintain devices, systems, and shared workspace operations to ensure smooth day-to-day functioning. This role includes tactical IT troubleshooting, device management, end-user helpdesk support, and assistance with broader office operations.

Outside of the core work hours (M-F 8:30 AM–5:00 PM), this role may also require being onsite some evenings and weekends for events or urgent issues.

## Key responsibilities

IT Support & User Assistance

- Manage incoming support tickets, resolving or escalating appropriately
- Provide front-line IT support: troubleshooting hardware/software issues, user account support, and device setup
- Maintain inventory and upkeep of IT equipment (laptops, peripherals, kiosks)
- Assist with IT onboarding/offboarding logistics
- Google Workspace administration – user provisioning, group management, Drive policies, and troubleshooting

Office & Operational Support

- Support physical security operations including access control management (Brivo), camera monitoring, badge issuance, and visitor check-in
- Monitor IT inventory, order supplies, and maintain stock levels
- Provide event support, including workshops and community gatherings
- Help coordinate office space reservations and setup

## Team Collaboration

- Support other teams with cross-functional tasks and projects
- Document common IT issues and solutions to improve team knowledge and user experience

## About the level

We're open to hiring at either the Coordinator or Specialist level depending on the experience and background of the candidate we find. To give a sense of how we'd think about the difference:

- IT Coordinators own their day-to-day responsibilities end-to-end, resolve support requests reliably and efficiently, and identify improvements within their areas over time.
- IT Specialists bring greater independence to their work, taking on more ambiguous or complex problems, contributing to how systems and processes are designed, and exercising stronger judgment on higher-stakes issues.

You don't need to decide which level to apply for — we'll work that out together as part of the process.

## Skills & experience

- Experience providing IT or technical user support, ideally in an office environment; the amount and depth will inform which level we hire at
- Friendly, professional interpersonal skills to engage with a diverse range of users
- Strong organizational and multitasking abilities
- Clear written and verbal communication
- Proficiency with Google Workspace (Docs, Sheets), Slack, and ticketing systems
- Comfort learning new software and technology tools quickly
- Some familiarity with office operations or admin is a plus

Nice-to-Have (would inform leveling)

- Slack administration experience
- Familiarity with agentic AI tools
- Comfort with CLI tools and light scripting
- Experience with security tooling or endpoint compliance
- Experience with Google Workspace Administration

You might be a good fit if you:

- Enjoy working in a dynamic, people-facing environment
- Like solving problems and helping others with technical issues
- Are detail-oriented and find satisfaction in creating order from complexity
- Take ownership of your work and follow through reliably
- Are eager to learn and grow your skills over time
- Care about supporting AI safety research and community productivity

## About Constellation Institute

## Company Overview
- **One-liner**: Constellation Institute is a non-profit independent research center that develops talent, supports key organizations, and creates coordination space to ensure transformative AI is developed, deployed, and governed safely.
- **Entity Type**: Private (501(c)3 Nonprofit)
- **Headquarters**: Berkeley, California, United States
- **Founded**: Not publicly available (likely recent, based on operational trajectory)
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: AI Safety & Security Research, Talent Development, Field Building
- **Target Customers**: Researchers, founders, and organizations working on AI safety; the broader AI safety ecosystem (nonprofits, academia, industry, government)
- **Mission/Purpose**: To ensure transformative AI is developed, deployed, and governed safely by reducing risks through talent development, supporting key players, and creating space for coordination [constellation.org](https://constellation.org/about)

## Products & Services
- **Astra Fellowship**: A fully-funded, in-person program pairing emerging researchers with senior advisors in technical safety, governance, strategy, or field-building [constellation.org](https://constellation.org/)
- **Visiting Fellowship**: A lightly-structured 3–6 month funded fellowship for full-time AI safety researchers to connect with the Constellation network and work from the Berkeley research center [constellation.org](https://constellation.org/)
- **Generator Residency**: A three-month, in-person residency for AI safety generalists starting in Summer 2026 [constellation.org](https://constellation.org/)
- **Incubator**: Office space, operational support, and access to an expert network for the next wave of organizations working on advanced AI risks [constellation.org](https://constellation.org/)
- **Research Center**: An independent research center in Berkeley, CA where exceptional researchers, forecasters, and operators collaborate on the hardest problems in AI safety and security [constellation.org](https://constellation.org/about)
- **Convening Programs**: Curated events to upskill talent, build shared understanding, and strengthen collaboration across the field [constellation.org](https://constellation.org/)

## Market Standing
- **Valuation/Market Cap**: Not applicable (Nonprofit)
- **Annual Revenue**: Not publicly available (nonprofit, funded by donations/grants)
- **Total Funding**: Not disclosed (nonprofit, 501(c)3 status confirmed)
- **Headcount**: **43 employees** with a monthly headcount growth of **+18.4%** [linkedin.com](https://www.linkedin.com/company/constellation-institute)
- **Notable Investors/Partners**: No formal investors; network includes talent sourced from top AI safety organizations (Redwood Research, MATS Research, FAR.AI, GovAI, Center for AI Safety, University of Cambridge) [linkedin.com](https://www.linkedin.com/company/constellation-institute)
- **Growth Signals**: 12 active job postings; monthly job posting growth of +20.0%; LinkedIn follower growth of +10.3% per month; workforce distributed across 5 countries (US, Canada, UK, Netherlands, Poland) [linkedin.com](https://www.linkedin.com/company/constellation-institute)

## Competitive Advantages
- **Network-First Model**: Deeply embedded in the AI safety ecosystem, regularly collaborating with top researchers and thought leaders
- **Field-Building Focus**: Not just research—actively incubates new organizations and places talent in high-impact roles, creating moats through ecosystem ownership
- **Beautiful Physical Workspace**: Operates a dedicated research center in Berkeley, providing a unique collaborative environment for in-person work [constellation.org](https://constellation.org/careers)
- **Full-Stack Support**: Covers the entire lifecycle of AI safety work—from talent identification and fellowship training to organizational incubation and scaling

## Strategic Focus
- **Current Priorities**: Scaling up the talent pipeline (Astra Fellowship, Generator Residency), incubating new organizations, and facilitating field-wide coordination. Strong emphasis on in-person collaboration at the Berkeley research center.
- **Direction for Growth**: Expanding the number of fellows and residents, broadening the range of research supported (from technical safety to policy and governance), and deepening connections across the global AI safety community [constellation.org](https://constellation.org/about)

## Why Work Here
- **Culture**: Mission-driven, friendly team deeply driven by the work; regular collaboration with top AI safety researchers and thought leaders [constellation.org](https://constellation.org/careers)
- **Remote/Hybrid Policy**: Not explicitly stated, but the emphasis on the "beautiful physical workspace" in Berkeley and in-person programs suggests a strong preference for on-site work; however, the workforce is distributed across 5 countries, indicating some remote flexibility [linkedin.com](https://www.linkedin.com/company/constellation-institute)
- **Perks**:
  - Flexible time-off policy that encourages regular recharging
  - Comprehensive health, dental, and vision insurance
  - Generous 401(k) employer match
  - Employer-paid commuter stipend (public transportation + on-site parking)
  - Delicious, healthy lunches and dinners every weekday, plus unlimited snacks & drinks [constellation.org](https://constellation.org/careers)
- **Hiring Process**: Transparent and respectful—phone screen, work test reflecting actual job tasks, interviews with teammates, and a focus on mission alignment [constellation.org](https://constellation.org/careers)
- **Engineering/Hiring Focus**: Currently hiring for operations, program coordination, events, IT/data, facilities, and talent mobilization roles; strong focus on generalists and operators who care about AI safety [linkedin.com](https://www.linkedin.com/company/constellation-institute)

## Sources
1. [Constellation Institute Careers Page](https://constellation.org/careers)
2. [Constellation Institute Homepage](https://constellation.org/)
3. [Constellation Institute About Page](https://constellation.org/about)
4. [Constellation Institute LinkedIn](https://www.linkedin.com/company/constellation-institute)
5. [Built In Company Profile](https://builtin.com/company/constellation-institute)

## Other roles at Constellation Institute

- [People Operations Specialist](https://feeny.ai/job/people-operations-specialist-constellation-institute-berkeley-86rnkdr8xq7d) — Berkeley, CA
- [Operations Generalist](https://feeny.ai/job/operations-generalist-constellation-institute-berkeley-7a3s67d4re44) — Berkeley, CA
- [Business Operations Generalist](https://feeny.ai/job/business-operations-generalist-constellation-institute-berkeley-g9wx7pz5dhj7) — Berkeley, CA
- [Operations Coordinator](https://feeny.ai/job/operations-coordinator-constellation-institute-berkeley-z6vfxgt5tndz) — Berkeley, CA
- [Research Program Coordinator](https://feeny.ai/job/research-program-coordinator-constellation-institute-berkeley-hgs82507h9yv) — Berkeley, CA
- [Expression of Interest - Operations](https://feeny.ai/job/expression-of-interest-operations-constellation-institute-berkeley-2jq0e88nqkt8) — Berkeley, CA
- [Expression of Interest - Programs](https://feeny.ai/job/expression-of-interest-programs-constellation-institute-berkeley-gv01vjj81pjx) — Berkeley, CA
- [Program Coordinator (UX)](https://feeny.ai/job/program-coordinator-ux-constellation-institute-berkeley-efxfgb014kbx) — Berkeley, CA
- [Director / Senior Manager of Site Operations](https://feeny.ai/job/director-senior-manager-of-site-operations-constellation-institute-berkeley-w0gkfsw4awaj) — Berkeley, CA
- [Program Coordinator (analysis)](https://feeny.ai/job/program-coordinator-analysis-constellation-institute-berkeley-zveg4tb7ahe5) — Berkeley, CA