---
title: 'IT & Cybersecurity Manager at Nooks'
canonical: 'https://feeny.ai/job/it-cybersecurity-manager-nooks-el-segundo-106xe3kqvv73'
type: 'job'
last_seen: '2026-09-08'
---

# IT & Cybersecurity Manager at Nooks

- **Company:** Nooks
- **Location:** El Segundo, CA
- **Compensation:** $175k–$205k
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/nooks/jobs/4388902009

## Job description

## ABOUT NOOKS

Nooks is pioneering Classified-Infrastructure-as-a-Service (CIaaS) — designing, building, and operating Sensitive Compartmented Information Facilities (SCIFs) and other secured, classified environments for the defense and national security community. We work with the agencies, contractors, and mission-driven organizations that keep the nation safe, delivering the physical infrastructure that makes classified work possible. We’re growing fast, operating across multiple markets, and building a company that takes both the mission and the business seriously.

## About the Role

Each Nooks site needs one person accountable for its technology and its security at once — that is this role. As IT/Cyber Manager, you will own the IT and cybersecurity function for a Nooks site end to end: keeping infrastructure running, executing the corporate cyber program locally, and bridging site operations and the broader Nooks network. This is a leadership seat with a player-coach reality — as comfortable briefing leadership on site risk as stepping into the server room during a critical failure. You will report to the Senior IT/Cyber Ops Manager under the VP of IT/Cyber and directly manage the site IT and Cyber Personnel. Nooks runs this seat at every classified site, so this description covers the role across all locations rather than any single facility.

Ownership is defined, but a growing company moves fast: new systems come online, customers integrate, and priorities shift week to week. You will balance governance with hands-on execution and step in wherever the site's operations or security need you.

## Key Responsibilities

Run the Site

- Own the lifecycle of the site's IT infrastructure — hardware, software, and networks — for uptime, rigorous configuration management, and minimal downtime.
- Manage the site IT/Cyber budget and third-party vendors, prioritizing the investments that most reduce risk.
- Step into hands-on troubleshooting during outages, migrations, and peak demand, where the player-coach expectation is real.

Secure the Site

- Establish and enforce the site's security protocols and incident response plans in line with Nooks' cyber program and federal frameworks — the Risk Management Framework (RMF), NIST SP 800-53, Intelligence Community Directive (ICD) 503, the Joint Special Access Program Implementation Guide (JSIG), and the Defense Counterintelligence and Security Agency Assessment and Authorization Process Manual (DAAPM).
- Lead local response to security events and outages, with disciplined communication to corporate and network cyber leadership.
- Own the site's accreditation posture in execution, keeping systems inspection-ready and authorizations current alongside the cyber team.

Lead the Site Team

- Directly manage the site's IT and Cyber personnel — setting priorities, holding accountability, and running performance management.
- Grow technical and leadership depth across the team so the site can staff new systems as it scales.
- Model the standards you hold the team to, balancing governance with execution.

Deliver for Customers

- Enable customer integration into the site's classified infrastructure, onboarding tenants securely into the CIaaS model.
- Brief executive leadership and customers on site risk, readiness, and remediation in terms they can act on.
- Localize and enforce Nooks' corporate IT and security policy at the site without weakening it.

What Success Looks Like in This Role

Twelve months in, your site runs on a stable IT foundation and a security posture that holds up to inspection without a fire drill. Incidents and outages are contained quickly, communicated clearly, and rarely repeat. Your IT and Cybersecurity personnel operate as a coordinated team that absorbs new systems as the site grows.  Customers integrate smoothly and trust the environment they operate in, and leadership relies on you as the single accountable owner of the site's technology and risk.

Cross-Functional Expectations

You will work closely with the network cyber program and Nooks' corporate IT function to keep local execution aligned with company-wide standards, and with Operations on facility changes that touch accredited systems. You will partner with Security on protecting classified environments and with Growth and Solutions when new customers onboard into the site, and brief executive leadership directly on site risk and readiness.

The Skillset

- 8+ years in IT and/or cybersecurity operations, including 3+ years managing technical teams.
- Proven ability to implement and enforce IT and security policy in classified or otherwise regulated environments.
- Working knowledge of the frameworks that govern classified systems — RMF, NIST SP 800-53, ICD 503, JSIG, and DAAPM.
- Broad technical grounding across networking, virtualization, identity and access management, and endpoint security, with the ability to go hands-on.
- Experience owning budgets, vendors, and technology lifecycles within a governance model.
- Active DoD 8140.03/8570.01 Information Assurance Manager (IAM) Level II certification (e.g., CISSP, CISM, or GSLC).
- Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field — or equivalent experience.

Preferred:

- IAM Level III certification.
- Experience delivering IT and security for customer-integration or managed-service environments.
- Familiarity with IT service management (ITSM) and security-monitoring tooling for reporting operational health and compliance metrics.
- Experience standing up IT and cyber for new classified sites.

Eligibility & Clearance

Candidates must be eligible to work in the United States and capable of maintaining eligibility up to the Top Secret/Sensitive Compartmented Information (TS/SCI) level within 45 days of hire. Salary Range for all departments

Salary Range $175,000—$205,000 USD

## About Nooks

## Company Overview
- **One-liner**: Nooks is an AI sales platform that provides a parallel dialer, AI sequencing, and research agents to automate and accelerate outbound prospecting and sales development.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2020
- **Founders**: Dan (CEO/Co-Founder), Hannah (CPO/Co-Founder), Nikhil (CTO/Co-Founder), Rohan (CRO/Co-Founder)

## Core Business
- Primary industry: Sales Technology & AI (Sales Engagement/GTM)
- Target customers: B2B sales teams (SDR/BDR teams) at companies of all sizes, from startups to enterprises.
- Mission or purpose statement: To democratize growth and turn every company into a 10x sales engine. The company is building an applied AI lab focused on creating "augmented workers" for go-to-market teams.

## Products & Services
- **AI Parallel Dialer**: An AI-powered parallel dialing tool that automatically detects live answers, skips phone trees and bad numbers, allowing reps to focus on conversations and triple their connects per day.
- **AI Sequences**: Multi-channel (calls, emails, social) sequences that automatically update based on account data, activity, and intent signals to make outreach increasingly targeted.
- **Research Intelligence Agents**: AI agents that analyze data from CRM, call transcripts, social media, and the web to provide reps with deep insights on accounts and prospects.
- **List Building**: A tool to build targeted prospect lists using firmographics, first-party data, and live buying signals.
- **Coaching**: An AI that analyzes sales conversations to score performance, flag coaching moments, and automate feedback loops.
- **Virtual Sales Floor**: A collaborative online workspace where sales teams can work together, listen to calls, and provide real-time feedback to improve onboarding and camaraderie.

## Market Standing
- **Valuation/Market Cap**: Not disclosed.
- **Key Metric**: Total Funding of $70M (Series B). Reports over 1,000 customers globally and 4X year-over-year growth. [cbinsights.com](https://www.cbinsights.com/company/nooks)
- **Notable Investors/Partners**: Backed by prominent investors including Airtable Ventures and Tola Capital. The founding team has backgrounds at Scale AI, Stanford AI Lab, Cerebras, and Tesla Autopilot. [nooks.ai](https://www.nooks.ai/careers)
- **Growth Signals**: Grew from 3 founders to a 200+ person team in five years. Named one of America's best startup workplaces. [builtin.com](https://builtin.com/company/nooks)

## Competitive Advantages
- **Agent-First Platform**: Nooks is differentiated by its focus on custom-trained AI agents that work alongside human reps, learning from every interaction to become more autonomous over time.
- **Human-in-the-Loop Learning**: The platform's agents use structured reasoning and continuous feedback loops, getting smarter with every prospect and rep interaction.
- **Deep GTM Intelligence**: Nooks builds intelligence from the specific context of a company's CRM, calls, and web data, optimizing for their unique go-to-market motion rather than providing generic sales tools.
- **Focus on Dialing & Coaching**: Combines a high-volume parallel dialer with a virtual "sales floor" for real-time collaboration, which helps with team culture, onboarding, and performance management.

## Strategic Focus
- Nooks is focused on operationalizing AI agents for B2B sales, moving beyond simple automation to create agents that can reason, learn, and execute complex tasks like research, personalization, and multi-channel sequences.
- The company's long-term goal is to "redefine the equation between human intuition and machine intelligence" in the sales process, making every rep as effective as the best rep on the team.
- They are aggressively hiring engineers (including Senior Software Engineers, Core Infrastructure) and go-to-market roles (AI Deployment Strategist, Director of Enterprise Sales) to scale their platform and customer base. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/nooks)

## Why Work Here
- **Mission & Culture**: Nooks describes itself as an "applied AI lab" with a culture of extreme ownership, speed, and customer love. They emphasize shipping quickly and being ruthless with prioritization ("do more with less"). [nooks.ai](https://www.nooks.ai/careers)
- **Work Policy**: Hybrid model based in San Francisco. The office is the main workspace, and they offer catered lunch and dinner, plus a work-from-home stipend for home office equipment. [builtin.com](https://builtin.com/company/nooks)
- **Notable Perks**: Unlimited Paid Time Off, comprehensive health insurance (medical, dental, vision), equity incentive plan, 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave, and commuter benefits. [nooks.ai](https://www.nooks.ai/careers)
- **Engineering Culture**: The team includes engineers with backgrounds from Stanford AI Lab, Scale AI, Cerebras, and Tesla Autopilot, indicating a high-caliber, research-driven engineering environment focused on solving hard problems in AI.

## Sources
1. [nooks.ai](https://www.nooks.ai/)
2. [nooks.ai/careers](https://www.nooks.ai/careers)
3. [cbinsights.com](https://www.cbinsights.com/company/nooks)
4. [linkedin.com](https://www.linkedin.com/company/nooksapp)
5. [builtin.com](https://builtin.com/company/nooks)

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- [Senior Classified WAN Manager](https://feeny.ai/job/senior-classified-wan-manager-nooks-colorado-springs-nfm4cnthdn64) — Colorado Springs, CO
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- [Project Manager - Design and Construction](https://feeny.ai/job/project-manager-design-and-construction-nooks-washington-dc-maryland-northern-k4w247nx9759) — Washington Dc Maryland Northern VA Boston, NY
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