---
title: 'IT Engineer at Higgsfield'
canonical: 'https://feeny.ai/job/it-engineer-higgsfield-almaty-7ss1hapc8jkt'
type: 'job'
last_seen: '2026-09-11'
---

# IT Engineer at Higgsfield 

- **Company:** Higgsfield 
- **Location:** Almaty, Kazakhstan
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/higgsfieldai/2ee24b15-69fe-4a5c-9656-58215cfccf69

## Job description

Why work at Higgsfield AI? Higgsfield AI builds AI-powered video and image creation tools, with a $700M annual revenue run rate. Our platform serves more than 30 million users worldwide, delivers approximately 6 million generations daily, and powers visual production for 390 Fortune 500 companies. We’re pushing the boundaries of AI-powered video creation and the next generation of creative tools. Join a team with direct impact on the future of AI-native experiences, in a company setting a new pace for the industry.

## About the role

We’re looking for an IT Engineer to manage and improve the company’s internal IT systems: laptops, accounts and access, endpoint security, email, corporate SaaS, and the office network. A large part of our engineering and operations team is based in Almaty, and this role supports the internal systems and tools they rely on every day. A substantial part of the role involves handling and resolving employee requests. We’re looking for someone who can work independently, identify recurring issues, and address their root causes. The core stack is already in place: you’ll keep it reliable and well maintained, and improve systems and processes where it makes a practical difference. You’ll work alongside Security, Infrastructure, and People Ops, with the autonomy to make most decisions within your area of responsibility.

## What you’ll work on

- Manage the device fleet through a cross-platform MDM platform, with most devices running macOS. Administer Apple’s business enrollment and app distribution tools, maintain configuration and compliance policies, establish rollout standards, and keep the hardware inventory accurate.
- Maintain endpoint security, including encryption, OS security baselines, agent health, and reporting on coverage. Participate in testing and rollout as we transition from our current endpoint agents to a new solution.
- Administer cloud directories and configure SSO and provisioning for corporate SaaS applications. Work with SAML, OIDC, SCIM, and claim mapping, and troubleshoot differences in how vendors implement these standards.
- Manage transactional email through a third-party provider: sending domains, DNS, DKIM and DMARC, bounce investigation, and appropriate sending policies.
- Administer our ticketing platform and its Slack integration, resolve day-to-day requests, and maintain corporate tools. Handle onboarding and offboarding end to end, including hardware, accounts, and access.
- Support office IT infrastructure, including the LAN, routing, and self-hosted storage.
- Part of the role involves keeping global services accessible from Kazakhstan. You’ll investigate issues at the network level—for example, why a login page won’t load—and determine whether the cause lies in the local network, routing, or the service itself.

## What we’re looking for

- A few years of experience in IT engineering or systems administration, ideally in a smaller company where you independently owned and resolved technical issues.
- Experience managing MDM at fleet scale, including writing and debugging policies beyond device enrollment.
- Cloud directory administration experience and hands-on troubleshooting with SAML, OIDC, and SCIM.
- Strong knowledge of DNS and email authentication, with confidence making changes in production.
- Solid networking fundamentals and the ability to analyze packet captures when logs don’t explain the issue.
- Scripting skills to automate repetitive tasks.
- Sound judgment to make decisions independently and recognize which decisions require input or approval from others.
- English proficiency sufficient for vendor support and collaboration in a multilingual team.

## Nice to have

- Experience migrating a live device fleet from one endpoint agent to another without disrupting day-to-day work.
- Experience with self-hosted storage and backups.
- Experience keeping global services working reliably from Kazakhstan.

Details

- Full-time, on-site work in Almaty. You must be based in Kazakhstan and eligible to work here.
- Competitive compensation in USD.
- The opportunity to set the standard for the hardware and internal tools used across the company.

## About Higgsfield 

## Core Business
- **Primary Industry**: AI-powered creative tools / Generative AI for video and image
- **Target Customers**: B2B and B2C – from first-time creators and social media influencers to professional filmmakers, marketing agencies, and Fortune 500 enterprises
- **Mission**: "Make cinematic-quality video and image creation accessible to anyone with an idea." [higgsfield.ai](https://higgsfield.ai/about)

## Products & Services
- **Higgsfield Platform (All-in-One Creative Studio)**: A web-based AI studio that combines proprietary and partner models for text-to-video, image-to-video, storyboarding, and full cinematic production. Includes:
  - **Soul 2.0** – Photorealistic image generation for fashion and editorial.
  - **Soul Cinema** – Cinematic-grade image generation.
  - **Higgsfield DOP** – Cinematic video generation.
  - **Keyframes** – AI storyboard generation.
  - **Cinema Studio** – Professional filmmaking workspace with 1,296 camera lenses, cinematic parameters, and color grading.
  - **Soul ID** – Character consistency system.
  - **Soul HEX** – Color control system.
  - **Reasoning Engine** – Proprietary layer that plans narrative structure, camera logic, and visual consistency before generation.
- **Higgsfield Earn** – Creator monetization program that pays creators for platform work and connects them with professional projects from Fortune 500 agencies, NBA teams, and fashion houses.
- **Enterprise Content** – Campaign production for Fortune 500 agencies.
- **Social Media Content** – Optimized for TikTok, Reels, and Shorts.
- **Product Video Ads** – Click-to-Ad generation from product URLs.
- **Pre-Production & Storyboards** – For directors and agencies.

## Market Standing
- **Valuation**: Over $1.3 billion (unicorn) as of 2025/2026 [higgsfield.ai](https://higgsfield.ai/about)
- **Key Metric**: Total funding reported as $138.25M (conflicting reports: LinkedIn shows $138.25M across multiple rounds; the careers page states "$130M raised in Series A") [linkedin.com](https://www.linkedin.com/company/higgsfield) | [careers.higgsfield.kz](https://careers.higgsfield.kz/)
- **Notable Investors**: Accel, Menlo Ventures, GFT Ventures, AI Capital Partners [higgsfield.ai](https://higgsfield.ai/about)
- **Growth Signals**:
  - 25 million users, 850 million total generations (300 million videos) [higgsfield.ai](https://higgsfield.ai/about)
  - 6 million generations per day (2 million videos per day)
  - Headcount: 193 employees, monthly growth +13.1% [linkedin.com](https://www.linkedin.com/company/higgsfield)
  - Operations in 35 countries; major offices in San Francisco (USA) and Almaty (Kazakhstan)
  - Covered by Reuters, Forbes, TechCrunch, Adweek, and OpenAI

## Competitive Advantages
- **Proprietary Cinematic Logic Layer**: A reasoning engine that plans narrative, camera motion, and visual consistency before any generation – differentiating from simpler text-to-video tools.
- **Full-Stack AI Infrastructure**: Combines in-house models (Soul series, DOP, Cinema Studio) with partner models (Sora 2, Kling 3.0, Veo 3.1) under one platform.
- **Creator-First DNA**: 40% of the team are filmmakers, producers, and creatives who shape the product roadmap.
- **Monetization Engine (Higgsfield Earn)**: Direct payouts and professional project matching create a self-reinforcing creator ecosystem.
- **Scale & Speed**: 200+ releases since launch; weekly shipping cadence.

## Strategic Focus
- Democratizing professional-grade video creation for all skill levels.
- Expanding enterprise and agency partnerships (Fortune 500 agencies already onboard).
- Deepening creator monetization and community-driven product development.
- Scaling the platform’s reasoning engine and model orchestration capabilities.

## Why Work Here
- **Culture**: "Built by creators, shaped by community" – a blend of ML engineers and award-winning filmmakers working in a tight feedback loop.
- **Growth Trajectory**: Unicorn status with 13% monthly headcount growth; positioned as a "next decacorn" by the company.
- **Hiring Speed**: Full process from first conversation to offer takes 1–2 weeks [careers.higgsfield.kz](https://careers.higgsfield.kz/)
- **Global Team**: Employees in 35 countries; office hubs in San Francisco and Almaty (Kazakhstan). Remote/hybrid policy not explicitly stated, but the distributed nature suggests flexibility.
- **Notable Perks**: Opportunity to work on cutting-edge AI video models, direct impact on a platform used by 25M creators, and the chance to join a unicorn in its early scaling phase.
- **Engineering Focus**: Strong emphasis on ML, backend engineering, and data annotation; top engineers from Central Asia are a key talent pool.

## Sources
1. [higgsfield.ai – About page](https://higgsfield.ai/about)
2. [higgsfield.ai – Homepage schema](https://higgsfield.ai/)
3. [LinkedIn – Higgsfield AI company page](https://www.linkedin.com/company/higgsfield)
4. [careers.higgsfield.kz – Careers page](https://careers.higgsfield.kz/)
5. [getlatka.com – Higgsfield AI profile](https://getlatka.com/companies/higgsfield.ai)
6. [jobs.ashbyhq.com – Higgsfield AI careers (provided by user)](https://jobs.ashbyhq.com/higgsfieldai)

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