--- title: 'IT Engineer - Infrastructure Network at Lumos' canonical: 'https://feeny.ai/job/it-engineer-infrastructure-network-lumos-high-point-mtxspqvhrcj7' type: 'job' last_seen: '2026-09-10' --- # IT Engineer - Infrastructure Network at Lumos - **Company:** Lumos - **Location:** High Point, NC - **Work type:** remote - **Posted:** 2026-07-24 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/lumosfiber/jobs/5368577008 ## Job description Lumos is now hiring a highly skilled and motivated IT Engineer – Infrastructure Network who will provide technology vision and hands-on leadership in the implementation, management, and optimization of enterprise infrastructure and network platforms for Lumos technology systems. You will provide strategic and tactical planning, development, evaluation, deployment and ongoing infrastructure and enterprise network support of enterprise back-office platforms. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Network and Related Architecture Administration and Support - Securely maintain and support the internal and external corporate network infrastructure including all routers, switches, firewalls, wireless, and virtual networking equipment. - Further assist with network system administration including DNS, DHCP, and other IPAM functionality. - Provide technical leadership across the company for network infrastructure. Secure Cloud Communication Administration - Create, maintain, and support secure communication between corporate networks and remote networks, include business to business VPN, remote access VPN, and cloud systems connectivity, with special emphasis on Salesforce and AWS environments. Network Systems Administration & Monitoring - Administer and support the various systems in use by the information technology team, including virtual environments, identity and access management, and Windows and Linux systems. - Implement and support monitoring of systems, both on-premises and in the cloud, using Splunk or similar systems. - Develop and enhance monitoring configurations to ensure visibility. Tickets & Escalations, Incident Response & Investigation - Evaluate escalation requests from front line support teams and provide approvals or alternative guidance as required. - Investigate reported incidents, creating thorough documentation of all activity and findings. - Analyze complex issues and provide custom solutions to further business and customer needs involving networking, virtual private network (VPN) services, firewall requests, and other networking services. Vulnerability, Network, Firewall, and Identity Management - Participate in and advise on routine vulnerability scans and penetration tests. - Analyze vulnerability results and manage the remediation process. - Establish vulnerability performance indicators and develop reports. - Collaborate with other infrastructure team members with identity management and multi-factor authentication. Network and Security Design Development - Participates in network and security design, configuration, and testing activities for both corporate and customer facing network infrastructure. - Investigates, tests, recommends, and implements. - Related duties as assigned. What You'll Bring: - Bachelor’s degree in Computer Science, Computer Engineering, or related field, or equivalent experience (M.S. preferred). - 5+ years of experience in a network infrastructure administration role. Network related certifications (e.g., CCNA, CCNP, CCIE, PCNSE) preferred. What Makes You a Great Fit: - Demonstrated experience with complex LAN, VxLAN, WAN, and multi-site Data Center routing, switching, and ISP environments in multiple vendor environments including Cisco and VMWare virtual networking - Demonstrated experience with Cico ACI network micro-segmentation multi-Pod environment - Strong understanding of network routing and switching protocols required, with demonstrated skills in BGP, OSPF, EIGRP and network services such as DNS, DHCP, and IPAM and associated management systems - Strong familiarity with firewall and VPN technologies in a Palo Alto ecosystem with multiple firewalls managed by Panorama - Experience with cloud network and/or security desirable, specifically Azure and Oracle Cloud Infrastructure - Familiarity with network configuration, automation tooling, telemetry, and authentication technologies - Familiarity with enterprise level wireless networking, and associated systems and controllers, with preference for Aruba experience - Familiarity with SIEM technologies, Splunk preferable - Resourcefulness and self-motivation with the ability to work independently is required - Strong time management skills and attention to detail - Ability to multi-task activities with shifting priorities Physical Requirements: - Regular use of computers, phones, and standard IT equipment. - The ability to move and transport equipment weighing up to 50 lbs. - Frequent standing, walking, bending, and reaching during equipment installation or servicing. - Travel to Lumos locations as needed, including occasional overnight stays. - Work in office, field, and construction site environments in various weather conditions. - Continuous use of vision, hearing, speech, and reasoning to perform job duties. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: - Comprehensive health, dental, and vision coverage. - Competitive compensation packages, including bonus options for eligible positions. - Paid Time Off & Paid Holidays. - Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). - 100% employer-paid life and disability insurance. - Employee Assistance Program (EAP) with access to professional support for life’s challenges. - 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. - Wellness program offering education and cash incentives for gym attendance and nutrition programs. - Employee referral bonuses. - Discounts on Lumos Fiber Internet for employees who live in our service areas. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. ## About Lumos ## Company Overview - **One-liner**: Lumos is a 100% Fiber Optic Internet provider and network infrastructure developer delivering high-speed connectivity to residential, business, and wholesale customers across the Southeast and Midwest United States. - **Entity Type**: Private - **Headquarters**: High Point, North Carolina, USA - **Founded**: Not publicly available (the company has undergone a rebranding from previous entities; current operations date to at least the early 2020s) - **Founders**: Not publicly available (current leadership team includes CEO Scott Mispagel, who succeeded founding-era CEO Brian Stading in 2026) ## Core Business - **Primary Industry**: Telecommunications / Internet Service Provider (ISP) — specifically 100% Fiber Optic broadband infrastructure. - **Target Customers**: Residential consumers, small-to-medium businesses (SMBs), enterprise organizations, multi-dwelling unit (MDU) property managers, and wholesale partners (e.g., T-Mobile Fiber). - **Mission Statement**: To build lasting infrastructure that empowers everyone to thrive in a digital world — closing the digital divide and creating new opportunities for small towns and growing neighborhoods. ## Products & Services - **Residential Fiber Internet**: Symmetrical, multi-gigabit speeds up to 8 Gigs with add-ons like cybersecurity and Total Home Wi-Fi. Designed for multiple users and devices with zero congestion. - **Business Fiber Internet**: High-speed connectivity for cloud-based productivity, AI automation, and operations — from small startups to enterprise organizations, with long-term ROI focus. - **Wholesale / Infrastructure**: Fiber backbone for T-Mobile Fiber, delivering high-capacity, ultra-reliable infrastructure across the Southeast and Midwest to power next-generation connectivity. - **Community Partnerships**: Public-private partnerships with municipalities and the USDA’s Rural Utilities Service to bring fiber to underserved rural areas. ## Market Standing - **Valuation**: Not publicly disclosed (private company). - **Key Metrics**: - 475,000+ homes passed across 10 states (as of early 2026). - Goal to reach 3.5 million homes by the end of 2028, in partnership with T-Mobile Fiber. - 1,000,000+ homes connected (as of the most recent reporting). - 28,000+ homes added in a single public-private partnership in one state. - 700 employees and growing. - **Notable Investors/Partners**: T-Mobile Fiber (wholesale partner); USDA Rural Utilities Service (public-private partnership). - **Growth Signals**: Aggressive expansion — targeting 3.5M homes by 2028; active in 10 states (AL, FL, GA, IL, IN, KY, NC, OH, SC, VA); CEO transition in 2026 to Scott Mispagel signals scaling phase. ## Competitive Advantages - **100% Fiber Optic Network**: Unlike many ISPs that use hybrid fiber-coaxial or DSL, Lumos is pure fiber, enabling symmetrical multi-gigabit speeds with high reliability. - **Local, In-Market Presence**: Hires locally and invests in community causes, differentiating from larger national ISPs with remote customer service. - **Wholesale Partnership with T-Mobile**: Provides a massive, capital-efficient expansion channel to reach millions of homes without bearing the full customer acquisition cost. - **Public-Private Partnership Expertise**: Proven ability to secure federal and state grants (e.g., USDA RUS) to build in underserved rural areas, creating a defensible right-of-way and subsidy moat. ## Strategic Focus - **Massive Network Expansion**: The top priority is scaling from ~475K homes passed to 3.5M by 2028, primarily through the T-Mobile Fiber partnership and continued public-private projects. - **Rural & Underserved Markets**: Focus on small towns and growing neighborhoods where fiber is scarce, leveraging government subsidies and local partnerships. - **Operational Scale-Up**: Building out the organization (headcount, processes, leadership) to support rapid infrastructure deployment and customer growth. - **Sustainability**: Published a 2023 Sustainability Report; fiber is inherently more energy-efficient than copper/coaxial networks. ## Why Work Here - **Mission-Driven Work**: Employees directly contribute to closing the digital divide and bringing high-speed internet to underserved communities — a tangible, meaningful impact. - **Culture Highlights**: - "You’re not a number" — the company emphasizes seeing the person behind the position. - Open communication and leadership empathy are core values. - Growth and advancement are actively supported. - Employee expertise is respected and valued. - **Benefits**: Health Insurance (Medical, Dental & Vision), Health & Flexible Savings Accounts (HSAs & FSAs), 401(k) Retirement Plan with Matching, Paid Time Off & Personal Days. - **Work Environment**: Hybrid/office presence likely (roles listed include OSP Construction Project Engineers, IT Support, etc., indicating field and office work). The company is actively hiring across multiple states. - **Growth Trajectory**: With a 3.5M home goal and 700+ employees scaling up, there is strong potential for career advancement as the company grows. ## Sources 1. [lumosfiber.com](https://www.lumosfiber.com/) — Official company site (products, values, coverage map) 2. [lumosfiber.com/about](https://www.lumosfiber.com/about/) — Leadership team, metrics, sustainability report, expansion goals 3. [careers.lumosfiber.com](https://careers.lumosfiber.com/) — Careers page (employee value proposition, benefits, open roles) 4. [careers.lumosfiber.com/about](https://careers.lumosfiber.com/about/) — Culture and values description 5. [linkedin.com/company/lumosfiber](https://www.linkedin.com/company/lumosfiber) — LinkedIn company page (open positions, headcount) ## Other roles at Lumos - [IT Jr. Engineer - Support Technician](https://feeny.ai/job/it-jr-engineer-support-technician-lumos-daleville-8ddgjas6esta) — Daleville, VA - [Account Executive - MDU](https://feeny.ai/job/account-executive-mdu-lumos-united-states-of-america-2hcanxsp5tpg) — United States of America, United States - [Manager - OSP Engineering](https://feeny.ai/job/manager-osp-engineering-lumos-high-point-xg67nd7hygfh) — High Point, NC - [OSP Engineer](https://feeny.ai/job/osp-engineer-lumos-high-point-qh3kn9smk84s) — High Point, NC - [Sr. Manager - Sales Support](https://feeny.ai/job/sr-manager-sales-support-lumos-united-states-of-america-ms9qmpqt6aa0) — United States of America, United States - [OSP Construction Project Engineer](https://feeny.ai/job/osp-construction-project-engineer-lumos-beaumont-ewv4437nma8f) — Beaumont, TX - [Manager - OSP Construction](https://feeny.ai/job/manager-osp-construction-lumos-beaumont-vbkk0ca5cy14) — Beaumont, TX - [OSP Construction Project Engineer](https://feeny.ai/job/osp-construction-project-engineer-lumos-united-states-of-america-usa-kyy0zwthb23m) — United States of America Usa, TX - [OSP Construction Project Engineer](https://feeny.ai/job/osp-construction-project-engineer-lumos-united-states-of-america-usa-x2hmq1sz8m4p) — United States of America Usa, TX - [OSP Construction Project Engineer](https://feeny.ai/job/osp-construction-project-engineer-lumos-newburg-znk9sbj726y1) — Newburg, IN