--- title: 'IT Engineer at Iru' canonical: 'https://feeny.ai/job/it-engineer-iru-miami-jbq4zqqpefs0' type: 'job' last_seen: '2026-09-07' --- # IT Engineer at Iru - **Company:** Iru - **Location:** Miami, FL - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-25 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/iru/e95ece28-fbc4-44e6-80ae-61ec56c7ff6d ## Job description ## About Iru Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech—General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Cursor, Vercel, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes’ America’s Best Startup Employers 2025 list for employee engagement and satisfaction. IT Team Values - CUSTOMER FIRST: Thoughtful in the approach, creation, and delivery of IT systems to end users. - COMMUNICATION: Conveying information and ideas to individuals and groups in a focused and compelling way that delivers clear messages and ensures understanding. - RADICAL CANDOR AND COLLABORATION: We are humble, transparent, and on a lifelong journey to be better humans together. We express strong opinions with kindness and proactively seek feedback. We listen, we share, we encourage, and we trust. We are quick to admit when we’re wrong and even faster to help one another win. - CONTINUOUS IMPROVEMENT: Originating action to improve existing conditions and processes, identifying improvement opportunities, generating ideas, and implementing solutions. As well as actively improving your own technical skills and performance. ## What You'll Do - Provide high quality and detail oriented IT support in a fast paced startup environment.. - Create documentation to assist in servicing internal customers or documenting internal processes. - Work collaboratively with a team of IT and security professionals, supporting and mentoring each other as necessary. - Troubleshoot Apple and Windows hardware, software, and SaaS issues, triaging the problems to the appropriate teams (i.e. hardware replacement, application access). - Act as a front line security at Iru, “If you see something, say something.” - Lead the deployment and administration of IAM integrations, Iru MDM, internal networks, and other critical IT systems. - Share responsibility of device lifecycle management of Iru managed devices. - Collaborate with teams for employee onboarding and offboarding processes. - Provide support and build processes in user lifecycle management. - Join in on the deployment of new tools, systems, and product features. - Participate in on-call and rotating shifts to provide general IT support to the global team as needed. Desired Skills - 3 - 6 years of experience in a corporate IT environment with increased responsibility over time. - Excellent critical thinking and troubleshooting skills. - Mac and Windows Administration experience. - Deep subject-matter-expertise (SME) in at least two of the following areas: Network administration, SaaS administration, and device management, or IAM management. - Advanced administration experience with some of the following tech tools: Okta, Slack, Linear, Google Workspace, MDM, Zoom, and Unifi/Cisco Meraki. - Strong written and oral skills and an understanding that processes must be written down for the wider audience. - Ability to take ownership of an initiative and solve problems with limited direction. - A desire to build a world-class IT organization and set the standard for the NEW modern IT. Nice to Haves - Experience with workflow automation tools such as Tines. - Knowledge or experience working with Agile principles. - Experience with Linear software and project management. - Experience in a fast paced startup software company. - Network concept knowledge and troubleshooting experience. ## About Iru ## Company Overview - **One-liner**: Iru provides an AI-powered, unified security and IT platform that collapses the traditional stack of point solutions for identity, endpoint management, and compliance automation. - **Entity Type**: Private (Funding Stage: Series D, $288.4M total raised) - **Headquarters**: Puerto De Pollença, Spain, with a significant U.S. presence in Miami, Florida [linkedin.com] - **Founded**: 2018 [linkedin.com] - **Founders**: Not publicly available in provided sources ## Core Business - **Primary industry**: Cybersecurity, IT Management, Compliance Automation - **Target customers**: B2B – IT and security teams in fast-growing companies (mid-market to enterprise); over 6,000 teams use the platform [iru.com/company/about] - **Mission**: Build a unified platform that works the way IT & security teams work, giving them time and control back [iru.com/company/about] ## Products & Services - **Iru AI**: Agentic layer that turns live signals into insights, orchestrates actions, and maintains audit-ready evidence [iru.com/meet-iru] - **Endpoint Security & Management (Unified Endpoint Management)**: Single agent to manage and protect every device, including Endpoint Detection and Response (EDR) and Vulnerability Management [iru.com/company/about] - **Compliance Automation**: AI-generated controls, adaptive evidence mapping, and a public security posture portal to stay audit-ready [iru.com/company/about] - **Identity & Access**: Passwordless access with device-bound passkeys tied to device posture – forms a trust fabric between users, devices, and authenticators [iru.com/meet-iru] ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metrics**: - **Total Funding**: $288.4M across six rounds [linkedin.com] - **Employees**: ~253 (as of mid-2026), with monthly growth of +2.6% [linkedin.com] - **Notable Investors/Partners**: Led by General Catalyst (Series D, $100M, July 2024); previous rounds led by Tiger Global Management, Felicis, and First Round Capital [linkedin.com] - **Growth Signals**: 6,000+ customer teams; headcount distributed across 6 countries; active job postings (26 open roles) despite a slight monthly decline [linkedin.com] ## Competitive Advantages - **Unified platform** that collapses the stack of separate IT and security tools – intelligence compounds across identity, endpoint, and compliance (the “Iru Context Model”) [iru.com/meet-iru] - **AI-native from day one** – agentic layer woven into every product for automated detection, response, and compliance evidence [iru.com/company/about] - **Built from first principles** – same team that created Kandji (leading Apple endpoint solution) applied abstraction and automation to a broader stack [iru.com/company/about] ## Strategic Focus - Continue expanding the unified platform for the AI era, leveraging the Iru Context Model and AI to further automate IT and security operations [iru.com/meet-iru] - Scale go-to-market internationally (presence in US, UK, Australia, Japan, France) [linkedin.com] - Deepen capabilities in identity, endpoint, and compliance while maintaining a single-agent, low-friction experience [iru.com/company/about] ## Why Work Here - **Culture**: Emphasizes hiring “drivers, not passengers,” humility, low ego, speed (days not weeks), and quality – they “part ways respectfully with unremarkable performers” [iru.com/company/careers] - **Remote/Hybrid**: Some roles (e.g., Operations Engineer in Miami) are listed as hybrid; likely a mix depending on location and team [jobs.lever.co] - **Perks & Benefits** [iru.com/company/careers]: - Competitive salary and equity - 100% medical, dental, and vision coverage for employees and dependents - Mental health support via Modern Health - Generous fertility benefit - 20 days PTO + 5 sick days - Retirement matching (401k/equivalent) - $5,000 employee referral bonus - Working Advantage employee discount program - **Engineering Culture**: High bar for talent, focus on first‑principles thinking, and building a platform that customers depend on [iru.com/company/careers] ## Sources 1. [iru.com/company/careers](https://www.iru.com/company/careers) 2. [iru.com/company/about](https://www.iru.com/company/about) 3. [iru.com/meet-iru](https://www.iru.com/meet-iru) 4. [linkedin.com/company/officiallyiru](https://linkedin.com/company/officiallyiru) 5. [jobs.lever.co/iru](https://jobs.lever.co/iru) ## Other roles at Iru - [Senior Accountant](https://feeny.ai/job/senior-accountant-iru-miami-z059f93hxacq) — Miami, FL - [Customer Success Operations Manager](https://feeny.ai/job/customer-success-operations-manager-iru-miami-jvwpw3w8v633) — Miami, FL - [Community Marketing Manager](https://feeny.ai/job/community-marketing-manager-iru-miami-0qd9a4w88rtz) — Miami, FL - [Senior Infrastructure Engineer](https://feeny.ai/job/senior-infrastructure-engineer-iru-miami-wmjrvd9y4b27) — Miami, FL - [Head of Brand](https://feeny.ai/job/head-of-brand-iru-miami-pk24021qqyfb) — Miami, FL - [Operations Engineer](https://feeny.ai/job/operations-engineer-iru-miami-z7xjca3rs57p) — Miami, FL - [Senior Product Security Engineer](https://feeny.ai/job/senior-product-security-engineer-iru-miami-ka2zvnt6s1bf) — Miami, FL - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-iru-miami-pkdw5pd2n9cg) — Miami, FL - [Account Executive, Enterprise (Austin based)](https://feeny.ai/job/account-executive-enterprise-austin-based-iru-austin-k25fkhwr7f76) — Austin, TX - [Account Executive, Enterprise (Chicago based)](https://feeny.ai/job/account-executive-enterprise-chicago-based-iru-chicago-zf2byj63qnvt) — Chicago, IL