---
title: 'IT Engineer at LiveKit'
canonical: 'https://feeny.ai/job/it-engineer-livekit-north-4zf3s3bvdxn9'
type: 'job'
last_seen: '2026-09-06'
---

# IT Engineer at LiveKit

- **Company:** LiveKit
- **Location:** North, United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-19
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/livekit/e8c2864e-7b1c-4618-a46d-a9227339c82b

## Job description

## ABOUT LIVEKIT

LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.

## ABOUT YOU

This is an engineering role with a support component, not the other way around. The bulk of the job is building and owning systems: the identity model in Okta, endpoint baselines in Workspace ONE, governance across Google Workspace and the wider SaaS estate, and the automation that determines how much manual work IT has to absorb in the first place. You'll also carry escalations and some direct support — at our size there's no clean wall between the two, and the person in this role needs to stay close enough to the queue to know which problems are worth engineering away.

You'll work in an Okta, Workspace ONE, Google Workspace, and Slack stack, partnered closely with Security, Engineering, People, and Finance. Internal systems are in audit scope for SOC 2, ISO 27001, and PCI, so the controls you build have to hold up under an auditor's review, not just function day to day.

You'll thrive as an IT Engineer if you:

- obsess with crafting code that is fast, reliable and practical for the problem
- are known as the go-to person for tackling tough technical problems
- work hard and can build and ship fast
- can clearly explain complex technical concepts to others
- are a fast learner, frequently picking up new languages and tools

## WHAT YOU'LL DO

- As an IT Engineer at LiveKit, you will:
- Own identity and access engineering in Okta — group strategy, app assignments, SSO configuration, lifecycle automation, and access request patterns that are secure without being miserable to use
- Run endpoint engineering across a macOS-first fleet in Workspace ONE — provisioning, configuration baselines, patching, encryption posture, inventory hygiene, and compliance reporting
- Administer Google Workspace and Slack at scale: user lifecycle, groups, shared drives, permissions, roles, and the governance patterns that keep them from drifting
- Bring the SaaS estate under real governance — who owns each tool, who has access, what it costs, and what happens to all three when someone changes teams or leaves
- Build the automation that keeps IT load from scaling with headcount — onboarding, deprovisioning, access reporting, device compliance, and whatever else you catch yourself doing twice
- Translate security, compliance, and engineering requirements into IT controls that generate their own audit evidence instead of a quarterly scramble
- Serve as the technical escalation point for complex issues across identity, access, endpoints, and internal infrastructure — and then engineer the class of problem out of existence

## WHO YOU ARE

- 4+ years in IT engineering, IT operations, systems administration, endpoint engineering, or identity engineering — ideally somewhere fast-moving and remote-first
- You've administered Okta or a comparable identity provider as the owner: SSO, groups, app assignments, lifecycle workflows, real access management decisions
- Hands-on with modern MDM — Workspace ONE or equivalent — including provisioning, configuration enforcement, patching, encryption, and inventory
- Strong Google Workspace administration and genuine macOS endpoint depth
- You've built or meaningfully improved operational workflows, automation, reporting, or internal controls — not just operated someone else's
- An excellent writer. You can explain a technical decision clearly, document a system so the next person doesn't have to reverse-engineer it, and keep stakeholders informed without burying them
- Strong ownership and judgment. You can prioritize under ambiguity and you build things that reduce future work rather than adding to it
- You want to stay hands-on. This is an individual contributor role, and the work is building and operating systems, not managing people who do

## NICE TO HAVE

- Experience supporting security and compliance work — SOC 2, ISO 27001, PCI, access reviews, audit evidence, or control implementation
- Fluency with device security posture: EDR, disk encryption, patch compliance, vulnerability management, access hygiene
- Scripting and automation with Bash, Python, Google Apps Script, Okta Workflows, or raw APIs
- Experience designing IT processes that work across time zones for a globally distributed team, including the particular joy of international hardware logistics

## OUR COMMITMENT TO YOU

- An opportunity to build something truly impactful to the world
- Work alongside world-class engineers building in the open
- Competitive salary and equity package
- Health, dental, and vision benefits
- Flexible vacation policy
- Remote work environment with the equipment you need

READY TO APPLY?

If the idea of owning identity, endpoints, and automation end to end sounds like your kind of job, we'd love to hear from you.

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@livekit.io.

## About LiveKit

## Company Overview
- **One-liner**: LiveKit provides an open-source framework and cloud platform for building, deploying, and scaling voice, video, and physical AI agents.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Jose, California, United States
- **Founded**: 2021
- **Founders**: David Zhao (Co-Founder and CTO)

## Core Business
- **Primary industry/industries**: Developer Infrastructure, Real-Time Communications (RTC), Voice AI, Video AI, Robotics
- **Target customers**: B2B; Developers, AI labs, robotics teams, and enterprises (including Fortune 500 companies) building real-time multimodal AI applications.
- **Mission or purpose statement**: To build the infrastructure for the voice-driven era of computing, making it possible for every developer to build AI that can interact with the world in real time.

## Products & Services
- **LiveKit Cloud**: A hosted, managed platform for deploying and scaling AI agents globally. It provides a global real-time media server network with sub-1000ms latency and 99.99% uptime, handling millions of concurrent calls. Includes telephony integration (phone numbers, SIP), full-stack observability, and an inference gateway for TTS, LLM, and STT models.
- **LiveKit Agents Framework**: An open-source, high-level framework (Python/Node.js) for building AI agents. It includes tools for automatic turn detection, interruption handling, voice activity detection (VAD), and a plugin system for connecting to various AI providers.
- **LiveKit Server (Open Source)**: The core open-source WebRTC Selective Forwarding Unit (SFU) that orchestrates real-time communication. Can be self-hosted or used with LiveKit Cloud.
- **Integration Services**: Telephony (PSTN/SIP connectivity), Egress (recording and streaming), and Ingress (external media streams).
- **Client SDKs**: Real-time SDKs for Web, Swift, Android, Flutter, React Native, Unity, Python, Node.js, Rust, C++, and ESP32.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed. Total funding is $181M.
- **Key Metric**: Total Funding of $181M. Over 2.5 billion calls powered annually. Over 300,000 developers use the platform.
- **Notable Investors/Partners**: Index Ventures (led Series C), Altimeter Capital (led Series A), Redpoint (led Seed). Angel investors include Elad Gil, Jeff Dean (Chief Scientist, Google), Aravind Srinivas (CEO, Perplexity), Guillermo Rauch (CEO, Vercel), Amjad Masad (CEO, Replit), Mati Staniszewski (CEO, ElevenLabs), Erik Bernhardsson (CEO, Modal), Logan Kilpatrick (Product Lead, Google DeepMind), Rohan Anil (Researcher, Anthropic), Garrett Camp (Founder, Uber), Ev Williams (Founder, Twitter), and Justin Kan (Founder, Twitch). Key customer: OpenAI (built ChatGPT’s Advanced Voice on LiveKit Cloud).
- **Growth Signals**: Rapid headcount growth (+7.1% monthly). Raised a $100M Series C in January 2026. Expanded from a WebRTC livestreaming project to the default infrastructure layer for voice AI. Operates in 12 countries. SOC 2 Type 2 and HIPAA compliant.

## Competitive Advantages
- **Open-Source Foundation**: A large and active open-source community (over 300,000 developers) creates a strong ecosystem and lowers the barrier to entry.
- **Full-Stack Platform**: Provides everything from the media server and client SDKs to the agent framework, inference gateway, and telephony integration, offering a unified, end-to-end solution.
- **Proven at Scale**: Powers billions of calls annually for the world’s leading AI companies, including OpenAI’s Advanced Voice Mode, demonstrating extreme reliability and performance.
- **Global Infrastructure**: A global network of media servers ensures low latency (<1000ms) and high uptime (99.99%) for real-time voice and video applications.
- **Enterprise-Grade Compliance**: SOC 2 Type 2, HIPAA, and GDPR compliant, making it suitable for regulated industries.

## Strategic Focus
- **Voice-First AI Infrastructure**: Doubling down on being the default platform for the emerging voice-driven computing paradigm.
- **Expanding the Agent Ecosystem**: Continuously improving the Agents framework, adding new plugins, and supporting more AI models and hardware (including robotics).
- **Scaling the Cloud Platform**: Investing in global infrastructure to handle increasing demand and maintain performance as usage grows.
- **Enterprise Adoption**: Targeting Fortune 500 companies and regulated industries by emphasizing compliance, security, and reliability.

## Why Work Here
- **High-Impact Work**: Build the core infrastructure powering the next generation of AI applications used by millions. Employees work on challenging problems in distributed systems, real-time media, and AI.
- **Strong Engineering Culture**: A technical team with a high density of senior engineers. The tech stack is modern and includes Go, Rust, Python, TypeScript, WebRTC, Kubernetes, and various AI/ML tools.
- **Remote-First with Hubs**: The company is remote-first but has a hybrid hub in San Francisco. Employees are distributed across 12 countries including the US, Canada, Germany, UK, and India.
- **Top-Tier Investors & Advisors**: Backed by the best investors and advised by leaders from Google, OpenAI, and other top AI companies, providing a strong network and strategic direction.
- **Growth Trajectory**: The company is in a high-growth phase (recent $100M Series C, rapid hiring), offering significant career growth opportunities.
- **Culture**: Described as having a 5.0/5.0 employer rating on LinkedIn, with high marks for work-life balance, compensation, and career development. The company values "crazy ones" who want to build the future.

## Sources
1. [livekit.com](https://livekit.com/)
2. [livekit.com/about](https://livekit.com/about)
3. [livekit.com/careers](https://livekit.com/careers)
4. [linkedin.com/company/livekitco](https://www.linkedin.com/company/livekitco)
5. [docs.livekit.io](https://docs.livekit.io/intro/about/)

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