---
title: 'IT Governance and Operations Analyst at NRI North America'
canonical: 'https://feeny.ai/job/it-governance-and-operations-analyst-nri-north-america-manorville-6xm3b2jdb8fz'
type: 'job'
last_seen: '2026-10-14'
---

# IT Governance and Operations Analyst at NRI North America

- **Company:** NRI North America
- **Location:** Manorville, NY
- **Compensation:** $35–$40/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.lever.co/corebts/2145596c-de0f-4c35-8201-8ae077d6b311

## Job description

NRI North America is looking for a qualified IT Governance and Operations Analyst to join our professional services team that provides onsite support at school districts in Suffolk County.  In this role, you will work closely with IT leadership to improve organizational clarity, establish baseline operational standards, and streamline IT governance. The primary focus of this role is technical documentation, process definition, compliance framework alignment, and user access auditing. You will translate complex operational workflows into clear, enforceable policies and support the scoping, coordination, and execution of key IT projects across client environments.   This is a full-time opportunity that will be onsite 5 days per week and may require travel between various sites throughout the day.

## Responsibilities

- Develop and maintain technical policy and compliance documentation aligned with NIST frameworks.
- Author, refine, and support enforcement of core protocol and operational documents such as Acceptable Use Policy (AUP), Disaster Recovery Plans (DRP), Incident Response Plans (IRP), IT Safety Plans, Password and Authentication Policies, and Chromebook and Mobile Device Governance Policies
- Standardize and document end-to-end onboarding and offboarding procedures for staff and technicians.
- Build and maintain a comprehensive software, user, and responsibility chart that maps system access and operational ownership across active software platforms.
- Document technical workflows and standard operating procedures (SOPs) to support consistent service delivery.
- Assist with the rollout, tracking, and enforcement of Multi-Factor Authentication (MFA) deployments.
- Conduct routine user access audits across software applications and administrative portals to support compliance and appropriate privilege management.
- Identify gaps in account provisioning, access controls, and policy compliance, and work with management to remediate risks.
- Support project planning, requirements gathering, and scope definition for ongoing technical initiatives.
- Track project milestones, deliverables, and timelines while keeping key internal stakeholders informed.
- Collaborate closely with team leadership on daily office-based operational management and documentation maintenance.

Required Knowledge, Skills, and Abilities

- Experience: 1-3 years of experience as an IT Operations Analyst, IT Security Analyst, or Governance, Risk, and Compliance (GRC) Analyst.
- Experience supporting technical projects, including requirements gathering, scope definition, milestone tracking, and stakeholder communication.
- xceptional technical writing skills, including experience creating operational SOPs, IT policies, and process workflows.
- Exposure to or foundational understanding of security and compliance standards, such as the NIST Cybersecurity Framework.
- General administrative experience with cloud platforms, identity management, and SaaS applications.
- Knowledge of MFA platforms and identity management protocols.
- High attention to detail, strong analytical thinking, excellent organizational skills, and the ability to work closely with senior technical leaders.

## Benefits

You'll love working at NRI not just for the usual benefits, but for our environment and culture!

You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You’ll work with large, sophisticated, and progressive clients throughout North America.

We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.

Notices

The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.

NRI North America will accept applications on an ongoing basis.

NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.

If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@nri-na.com.

## About NRI North America

## Company Overview
- **One-liner**: NRI North America is a business and technology solutions consultancy that guides clients from insight to execution, designing and delivering solutions to fuel growth, profitability, and innovation.
- **Entity Type**: Private (Part of the global Nomura Research Institute, Ltd.)
- **Headquarters**: New York, New York, United States (with additional offices in Indianapolis, IN [HQ for some operations]; Appleton, WI; Cleveland, OH; Dallas, TX; and Philadelphia, PA)
- **Founded**: NRI (global parent) founded in 1965; the North America entity formed through the 2021 acquisition and subsequent rebrand of Core BTS to NRI in April 2025.
- **Founders**: NRI (global) was founded by the Nomura Group. The North American leadership team is led by CEO Toshitaka Oiwa.

## Core Business
- **Primary Industry/Industries**: IT Services and IT Consulting
- **Target Customers**: B2B, Enterprise, and Mid-market clients across North America.
- **Mission/Purpose**: To design and deliver solutions that fuel growth, grow profitability, and deliver innovation with impact for their clients, guiding them from strategy to execution.

## Products & Services
NRI North America offers a comprehensive portfolio of integrated solutions:
- **Strategize & Advise**: In-depth market analysis, tailored advisory, and data-driven insights to help clients define their digital roadmap.
- **Build & Transform**: Precision transformations through intelligent data, AI, and modern application integrations. This includes custom software development, cloud migration, and digital platform engineering.
- **Protect & Manage**: Robust cybersecurity, IT governance, and managed services ensuring business resiliency and ongoing operational support.

## Market Standing
- **Valuation/Market Cap**: Not publicly available as a private entity. The global NRI parent company reports annual sales above US $4.8 billion (as of 2025).
- **Key Metric**: Annual revenue of **$100M-$500M** (based on LinkedIn estimates for the North American entity).
- **Notable Investors/Partners**: NRI North America is a wholly-owned subsidiary of **Nomura Research Institute, Ltd.**, a publicly-traded global leader in consulting and IT solutions (TSE: 4307). Key partners include Microsoft, Salesforce, and other major enterprise technology vendors.
- **Growth Signals**:
    - **Rebrand from Core BTS to NRI** (April 2025) to unify operations and expand service capabilities.
    - **Headcount growth**: 319 employees (+27.9% year-over-year), adding 81 people.
    - **LinkedIn follower growth**: +119.2% year-over-year, indicating strong brand momentum.
    - **Award wins in 2025**: CRN Managed Service Provider 500 – Elite 150, CRN Solution Provider 500 (#131 and #171), Best Places to Work in Technology, Best Places to Work in Consulting, and Best Remote and Hybrid Workplace in America.

## Competitive Advantages
- **Global Backing, Local Expertise**: Combines the resources, stability, and brand of a global $4.8B firm (NRI) with the agility and client focus of a North American consultancy.
- **End-to-End Approach**: Services span the entire digital journey—from strategy and advisory to building, transforming, and managing critical systems—creating stickiness and long-term client relationships.
- **Deep Technical Craftsmanship**: High caliber of engineering talent, with a focus on cutting-edge technologies including AI, intelligent data, and modern cloud applications.
- **Proven Track Record**: A history of successful acquisitions (Skyline Technologies, Aptera Software, Blue Chip Consulting Group) demonstrating a strategic ability to integrate top talent and expand capabilities.

## Strategic Focus
- **United Brand Identity**: Operating more seamlessly with sister companies (NRI America, NRI ITSA) to deliver integrated solutions across the globe.
- **AI-Driven Insights**: Expanding capabilities in emerging technologies like artificial intelligence and data analytics to deliver next-generation solutions.
- **Client Growth & Innovation**: Deepening investment in capability areas that matter most to clients, such as cybersecurity, cloud transformation, and intelligent automation.
- **Talent Expansion**: Continuing to grow the North American team, with a focus on attracting top-tier consultants, engineers, and solution architects.

## Why Work Here
- **Remote-First & Flexible Culture**: NRI emphasizes a remote-first culture with flexible schedules, prioritizing individual needs over rigid structures.
- **Comprehensive Benefits**: A robust rewards package from day one includes medical/dental/vision (with a $0 premium option), 401(k) with company match, life insurance, and short- & long-term disability.
- **Generous Time Off**: Flexible time off, caregiver leave, volunteer time off, and additional leave (bereavement, military, jury duty, FMLA).
- **Wellness & Support**: Counseling services, fertility benefits, and mental health resources. Up to $3,000 employee referral bonuses.
- **Learning & Development**: Professional development funding, certification reimbursement, and access to platforms like LinkedIn Learning to stay ahead of industry trends.
- **Award-Winning Environment**: Recognized in 2025 as a Best Place to Work in both Technology and Consulting, as well as a Best Remote and Hybrid Workplace.
- **Inclusive & Supportive**: Proudly an Equal Opportunity Employer, committed to diversity, equity, and inclusion with a reasonable accommodation policy for applicants with disabilities.

## Sources
1. [nri-na.com](https://nri-na.com/about/)
2. [nri-na.com](https://nri-na.com/careers/)
3. [nri-na.com](https://nri-na.com/news/core-bts-rebrands-as-nri-expanding-capabilities-to-drive-digital-transformation/)
4. [linkedin.com](https://linkedin.com/company/nri-na)
5. [jobs.lever.co](https://jobs.lever.co/corebts)

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