---
title: 'IT Help Desk at Celero Communications, Inc.'
canonical: 'https://feeny.ai/job/it-help-desk-celero-communications-inc-cordoba-a16t8nfqdwcf'
type: 'job'
last_seen: '2026-09-11'
---

# IT Help Desk at Celero Communications, Inc.

- **Company:** Celero Communications, Inc.
- **Location:** Córdoba, Argentina
- **Posted:** 2026-09-06
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/celerocommunicationsinc/jobs/4395575009

## Job description

## About the Role

Celero is hiring an Argentina-based IT Help Desk Support Specialist to provide day-to-day technical support for the company's growing Argentina engineering team, while also extending IT support coverage for the broader organization. This role owns end-user support end-to-end, from ticket intake through resolution, and helps build out the local processes, vendor relationships, and documentation that make IT support sustainable as the team grows. You'll report to the IT Director and work alongside Celero's existing IT support partner and, over time, a growing US-based IT organization spanning Help Desk, Infrastructure, Applications, and Security.

Key Responsibilities:

- M365 Administration — support and administration across Intune, Entra ID, Exchange, OneDrive, SharePoint, and Defender
- Ticket Queue Management — triage, prioritize, and resolve Level 1 support tickets (password resets, VPN issues, performance/disk issues, conference room/AV issues), escalating to Infrastructure when needed
- IT Procurement — ordering and coordinating laptops, monitors, docks, cameras, keyboards/mice, cables, and printer supplies for the Argentina team
- Asset Lifecycle Management — asset tagging, inventory management, joining devices to the M365 tenant, and engaging Lenovo support as needed
- Onboarding & Offboarding — new-hire account creation (email, Zoom, Navan, Cadence OnCloud, Celero Cloud), welcome communications, equipment delivery, and account deactivation/equipment retrieval for departures
- Mobile Device Management — phone/tablet enrollment, Intune MDM policy application, remote wipe
- Conference Room / AV Support — day-to-day troubleshooting of Zoom Room hardware, displays, and audio equipment
- Knowledge Base & Documentation — maintaining SOPs, onboarding/offboarding checklists, and internal wiki content
- Software License Management — tracking seats and renewals for smaller SaaS tools, requesting new licenses
- End User Security Awareness — supporting phishing-report handling, basic security hygiene guidance, and MFA enrollment help
- Bilingual Support — handling support requests and documentation in both English and Spanish
- Local Vendor Coordination — managing Argentina-based equipment procurement and shipping relationships
- Local IT Compliance Awareness — applying Argentina-relevant data handling and device considerations to day-to-day support work

Required Qualifications:

- 2+ years of experience in an IT help desk, service desk, or technical support role
- Hands-on experience with Microsoft 365 administration (Entra ID, Intune, Exchange, SharePoint, or similar)
- Fluent in both English and Spanish (written and verbal)
- Experience supporting hardware procurement, asset tracking, and device lifecycle management
- Strong troubleshooting skills and clear, patient communication with non-technical end users
- Comfortable working some hours that overlap with US Pacific/Eastern business hours
- Self-directed and comfortable being the on-the-ground IT presence for a growing regional team

Preferred Qualifications:

- Experience supporting a fast-growing startup or scale-up environment
- Familiarity with ticketing systems such as Zammad
- Exposure to engineering or semiconductor company environments
- Experience with Wiki.js or similar documentation platforms
- Associate's or Bachelor's degree in Information Technology, Computer Science, or equivalent practical experience

## About Celero Communications, Inc.

## Company Overview
- **One-liner**: Celero Communications develops advanced coherent DSP solutions that enable high-bandwidth, low-power optical connectivity for AI infrastructure, eliminating distance bottlenecks in data centers.
- **Entity Type**: Private (Series B; total funding $148.4M per LinkedIn, $140M per company press release)
- **Headquarters**: Irvine, California, USA
- **Founded**: 2024
- **Founders**: Nariman Yousefi (CEO, President & Co-founder) and Oscar Agazzi (CTO & Co-founder)

## Core Business
- **Primary industry**: Semiconductor manufacturing / optical networking for AI infrastructure
- **Target customers**: B2B – hyperscale data centers, AI cloud providers, and large-scale accelerated computing clusters
- **Mission**: “Deliver the optical performance and scalability needed for the next generation of accelerated computing” [celero.inc](https://celero.inc/about/)

## Products & Services
- **Coherent DSP Platform**: A digital signal processor that provides light-speed performance, bandwidth efficiency, and scalable optical links for AI accelerators, servers, and clusters. The technology is described as 100x more efficient than conventional optical transmission and is designed for interoperability across diverse AI and cloud platforms. [celero.inc](https://celero.inc/celero-communications-secures-140-million-to-accelerate-ai-infrastructure/)

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Total funding of **$148.4 million** (Seed $8.4M led by Sutter Hill Ventures; Venture Round $40M; Series B $100M led by CapitalG) [linkedin.com](https://www.linkedin.com/company/celero-communications)
- **Notable Investors/Partners**: Sutter Hill Ventures (lead seed & Series A), CapitalG (lead Series B), plus other undisclosed investors in venture round [linkedin.com](https://www.linkedin.com/company/celero-communications)
- **Growth Signals**: Founded in 2024, already employs **93 people** with a monthly headcount growth of **+9.3%**. Operates design centers in Irvine (CA), Ottawa (Canada), and Córdoba (Argentina). [linkedin.com](https://www.linkedin.com/company/celero-communications)

## Competitive Advantages
- **Founding team** consists of industry pioneers from Marvell, Inphi, Broadcom, and ClariPhy with decades of experience in analog design, digital signal processing, and optical networking. [celero.inc](https://celero.inc/about/)
- **Coherent DSP technology** that eliminates distance bottlenecks, delivering 100x more efficient optical transmission for scale-across AI infrastructure. [celero.inc](https://celero.inc/)
- **System flexibility and interoperability** across diverse AI and cloud platforms, making it easier for data centers to adopt. [celero.inc](https://celero.inc/)

## Strategic Focus
- **Current priorities**: Scaling AI infrastructure connectivity by delivering high-bandwidth, low-power optical links; expanding engineering teams across all design centers; and building energy-efficient systems that redefine how data centers connect. [celero.inc](https://celero.inc/careers/)

## Why Work Here
- **Culture**: Described as driven by curiosity, precision, and the challenge of making AI systems faster and more energy-efficient. Employees collaborate with global experts in coherent DSP and optical engineering. [celero.inc](https://celero.inc/careers/)
- **Work model**: On-site/hybrid at three locations – Irvine, CA (HQ); Ottawa, Canada; and Córdoba, Argentina. Multiple engineering roles (Analog Design, ASIC, DSP, Firmware, Verification) are posted with specific location requirements. [greenhouse.io](https://job-boards.greenhouse.io/celerocommunicationsinc)
- **Notable perks**: Opportunity to work on next-generation AI infrastructure technology alongside industry pioneers. The company emphasizes building scalable, energy-efficient systems and offers roles across R&D, operations, and manufacturing. [celero.inc](https://celero.inc/careers/)

## Sources
1. [celero.inc](https://celero.inc/) – Company homepage and product description
2. [celero.inc](https://celero.inc/about/) – About page (founding, leadership, mission)
3. [celero.inc](https://celero.inc/celero-communications-secures-140-million-to-accelerate-ai-infrastructure/) – Press release on $140M funding
4. [linkedin.com](https://www.linkedin.com/company/celero-communications) – LinkedIn company page (funding details, headcount, locations, employee breakdown)
5. [greenhouse.io](https://job-boards.greenhouse.io/celerocommunicationsinc) – Careers page (open positions, locations)

## Other roles at Celero Communications, Inc.

- [High-Speed Analog Layout Design Engineer](https://feeny.ai/job/high-speed-analog-layout-design-engineer-celero-communications-inc-cordoba-66dn2b6kaepy) — Córdoba, Argentina
- [Principal High-Speed Analog Layout Design Engineer](https://feeny.ai/job/principal-high-speed-analog-layout-design-engineer-celero-communications-inc-jjzw8wst9kw4) — Ottawa, Canada
- [Principal High-Speed Analog Layout Design Engineer](https://feeny.ai/job/principal-high-speed-analog-layout-design-engineer-celero-communications-inc-xb3kfd5e3s5y) — San Jose, CA
- [Principal High-Speed Analog Layout Design Engineer](https://feeny.ai/job/principal-high-speed-analog-layout-design-engineer-celero-communications-inc-vahmmaqvrh01) — Irvine, CA
- [ASIC Design Engineer – DSP / Analog / SerDes](https://feeny.ai/job/asic-design-engineer-dsp-analog-serdes-celero-communications-inc-ottawa-pd4fx2w60yhv) — Ottawa, Canada
- [ASIC Design Engineer – DSP / Analog / SerDes](https://feeny.ai/job/asic-design-engineer-dsp-analog-serdes-celero-communications-inc-irvine-we9e7z3fvx1m) — Irvine, CA
- [Principal Product Engineer](https://feeny.ai/job/principal-product-engineer-celero-communications-inc-singapore-derwypn4kenf) — Singapore
- [Principal Analog Design Engineer](https://feeny.ai/job/principal-analog-design-engineer-celero-communications-inc-vancouver-british-sz02fec2vbsc) — Vancouver British Columbia, Canada
- [Principal Analog Design Engineer](https://feeny.ai/job/principal-analog-design-engineer-celero-communications-inc-ottawa-eqcyjq44gc71) — Ottawa, Canada
- [Principal Analog Design Engineer](https://feeny.ai/job/principal-analog-design-engineer-celero-communications-inc-irvine-52w2zch5xq3q) — Irvine, CA