---
title: 'IT Helpdesk at Glintt Global'
canonical: 'https://feeny.ai/job/it-helpdesk-glintt-global-guipuzcoa-9ry63thgdna4'
type: 'job'
last_seen: '2026-11-02'
---

# IT Helpdesk at Glintt Global

- **Company:** Glintt Global
- **Location:** Guipúzcoa
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-11-02
- **Apply:** https://jobs.ashbyhq.com/glinttglobal/ce79979e-dcbb-4ea8-a21a-b98341080299

## Job description

Sobre el puesto Buscamos incorporar un/a IT Helpdesk para incorporarse en a Alpes, empresa perteneciente a Glintt Life, para dar soporte y acompañamiento a farmacias del País Vasco. Serás un punto de apoyo fundamental para los usuarios del software, ayudando a resolver consultas, incidencias y necesidades operativas tanto de forma remota como presencial.

¿Cómo será tu día a día?

- Atenderás y darás soporte telefónico a usuarios del programa Farmatic en su actividad diaria.
- Resolverás consultas funcionales e incidencias mediante herramientas de soporte remoto.
- Realizarás visitas puntuales presenciales a oficinas de farmacia cuando la situación requiera una intervención in situ.
- Acompañarás a los usuarios en el uso de la herramienta, ofreciendo orientación y apoyo para garantizar un correcto funcionamiento.
- Trabajarás en coordinación con diferentes farmacias del territorio, adaptándote a sus procesos y necesidades específicas.
- Contribuirás a mantener un servicio cercano, ágil y de calidad, asegurando una excelente experiencia para las farmacias usuarias.

Lo que buscamos

- Nivel de euskera que permita desenvolverse profesionalmente con usuarios y clientes.
- Disponibilidad para desplazarse dentro del País Vasco cuando el servicio lo requiera (se requiere carné de conducir).
- Disponibilidad para realizar jornada completa y participar en turnos de guardia entre semana y fines de semana.
- Capacidad de comunicación, orientación al servicio, organización y habilidades para la resolución de incidencias.
- Perfil responsable, adaptable y con facilidad para integrarse en diferentes equipos y entornos de trabajo.

¿Qué te ofrecemos?

- Proyecto estable dentro de una compañía especializada en soluciones para el sector farmacéutico.
- Formación continua para ampliar y actualizar tus conocimientos técnicos y funcionales.
- Oportunidades de crecimiento y desarrollo profesional.
- Entorno de trabajo colaborativo, dinámico y orientado al aprendizaje continuo.
- Retribución competitiva, a convenir según experiencia y trayectoria profesional.
- Jornada completa en horario partido, con ámbito de actuación en el País Vasco y residencia preferente en la provincia de Guipúzcoa.

¿Quiénes somos? Somos una compañía especializada en soluciones tecnológicas para el sector farmacéutico, comprometida con ofrecer un servicio de calidad a las oficinas de farmacia y ayudarles a optimizar su actividad diaria. Apostamos por el conocimiento, la cercanía y el trabajo en equipo como pilares fundamentales para seguir creciendo junto a nuestros clientes y profesionales.

¡Este es nuestro compromiso! Descubre más sobre la Cultura Global | Glintt Global.

Recruiting Privacy Policy

[Recruiting Privacy Policy](https://www.glinttglobal.com/en/recruitment-privacy-agreement)

## About Glintt Global

## Company Overview
- **One-liner**: Glintt Global is a Portuguese technology leader, listed on Euronext, that develops, implements, and supports solutions and services in essential life-centered industries, with a strong focus on healthcare and enterprise digital transformation.
- **Entity Type**: Public (Euronext Lisbon: GLINT.LS)
- **Headquarters**: Sintra, Portugal
- **Founded**: 2008 (formed by merger of ParaRede and Consiste)
- **Founders**: Merger of established companies; key people include Luís Cocco, João Paulo Cabecinha, Eduardo Antunes, Miguel Leocádio

## Core Business
- **Primary industries**: IT Services and IT Consulting, HealthTech, Multisectorial Technology Consultancy
- **Target customers**: Healthcare organizations (hospitals, pharmacies), large enterprises in Banking, Insurance, Telecommunications, Energy, Industry, and Public Administration; operates in B2B and enterprise segments
- **Mission statement**: "To make a positive impact on society’s overall health" through connected digital ecosystems and "enabling the digital transformation the world needs"

## Products & Services
- **Glintt Life**: Iberian tech leader in the global healthcare market. Develops a connected digital global healthcare ecosystem, covering pharmacies, hospitals, and health services.
- **Glintt Next**: Multisectorial technology consultancy providing digital transformation, business process modernization, cloud & low-code platforms, AI & advanced analytics, cybersecurity & resilience, and business & technology advisory.

## Market Standing
- **Market Cap**: EUR 21,045,020 (as of latest data)
- **Annual Revenue**: EUR 122,331,000
- **Key Metric**: Total Funding – Post-IPO equity rounds (2000 and 2020); acquired multiple companies including Farmasoft, Glintt Açores, Solservice Angola, Alpes Informática, and Glintt INOV.
- **Notable Investors/Partners**: ANF - Associação Nacional das Farmácias (key talent source and likely partner); operates in 11 countries (Portugal, Spain, Angola, Brazil, Ireland, Mexico, Luxembourg, Switzerland, Venezuela, Paraguay).
- **Growth Signals**: +8.2% YoY headcount growth; active job postings increased +563.6% YoY; strong acquisition strategy to expand geographic and sector footprint.

## Competitive Advantages
- **30+ years of experience** in essential, life-centered industries.
- **Iberian leadership in healthcare technology** (Glintt Life) with a specialized, deep ecosystem.
- **Dual-brand strategy**: Glintt Life (healthtech) and Glintt Next (general enterprise consultancy) allowing cross-selling and diversified revenue.
- **Geographic presence across Europe, Africa, and Latin America** (11 countries).

## Strategic Focus
- Current priorities: Digital transformation and modernization of critical industries, AI & advanced analytics, cloud & low-code platforms, and cybersecurity resilience.
- Continued expansion of healthcare ecosystem (Glintt Life) and strengthening of enterprise consultancy (Glintt Next).
- Active M&A to enter new markets and acquire specialized capabilities.

## Why Work Here
- **Culture**: Emphasizes innovation, empathy, ambition, and continuous learning; described as "fast-paced" with projects that "excite and challenge."
- **Work Model**: Hybrid model with flexible working days, promoting work-life balance.
- **Benefits**: Health insurance (with family extension), flexible benefits program (childcare/education tickets, wellness partners), extra days off (birthday off, 2-3 bridging holidays).
- **Learning & Development**: Glintt Global Academy (12-month program for early-career talent), personalized learning, on-the-job training, structured programs.
- **Diversity & Inclusion**: Active DEI culture promoting equal opportunities regardless of gender, ethnicity, age, religion, or sexual orientation.
- **Corporate Responsibility**: Social responsibility initiatives, volunteer activities, and philanthropic engagement.
- **Employer Rating**: 3.7/5.0 (20 reviews) with work-life scored at 4.0, culture at 4.1.
- **Headcount**: 793 employees (+8.2% YoY)
- **Active Job Postings**: 73 (monthly trend +284.2%, yearly +563.6%)

## Sources
1. [glinttglobal.com](https://www.glinttglobal.com/en/)
2. [LinkedIn - Glintt Global](https://www.linkedin.com/company/glinttglobal)
3. [Glintt Global - Global Culture](https://glinttglobal.com/en/global-culture/)
4. [Glintt Global - Building the Future](https://glinttglobal.com/btf/)
5. [Careers - Glintt Global](https://carreiras.glinttglobal.com/?lang=en-US)

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