---
title: 'IT Infrastructure Associate at Hankook Tire America Corp.'
canonical: 'https://feeny.ai/job/it-infrastructure-associate-hankook-tire-america-corp-nashville-g2y0sh5cs8vw'
type: 'job'
last_seen: '2026-09-08'
---

# IT Infrastructure Associate at Hankook Tire America Corp.

- **Company:** Hankook Tire America Corp.
- **Location:** Nashville, TN
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/hankooktireamericacorp/jobs/5388307008

## Job description

Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As the world’s seventh-largest tire producer, Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. headquarters in downtown Nashville, TN, and a state-of-the-art production plant in Clarksville, TN. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide.

- Global Innovation: Pioneering innovative technologies and eco-friendly manufacturing practices.
- Career Growth: Opportunities for internal mobility, leadership development, and continued learning.
- Employee-Focused Benefits: Competitive health coverage, 401(k) with match, paid time off, ten paid holidays per year and employee discounts on tires.
- Inclusive Culture: Committed to diversity, teamwork, and sustainability

Location: The IT Infrastructure Associate role is located at our North American Headquarters in the AT&T (Batman) Building in downtown Nashville, TN. Enjoy a collaborative work environment from Nashville's most iconic building featuring company-paid on-site parking, a cafe, gym, dry-cleaning services, and more.

Work Style: In-person, Monday – Friday

The IT Infrastructure Associate supports the day-to-day operation, maintenance, and troubleshooting of the company's IT infrastructure. Working within established procedures and in collaboration with internal teams, vendors, and external support partners, this role helps maintain the availability and reliability of servers, networks, user devices, and telecommunications systems. The Associate will provide technical support to employees while also gaining hands-on experience with network infrastructure, server environments, Microsoft 365, virtualization, and telecommunications technologies.

Duties and Responsibilities

- Troubleshoot and resolve hardware, software, network, and telecommunications issues in a timely manner.
- Provide technical support to employees for computers, network connectivity, software applications, and telecommunications systems.
- Monitor network traffic and infrastructure performance and escalate issues as appropriate.
- Support and maintain Windows and Linux server environments.
- Assist with the administration and support of Microsoft 365 applications and services.
- Support VoIP and other telecommunications systems.
- Assist with the installation, configuration, maintenance, and troubleshooting of IT hardware, software, and network equipment.
- Assist with the monitoring and maintenance of network infrastructure, including LAN/WAN connectivity.
- Support virtualization technologies and related infrastructure.
- Assist with IT infrastructure projects, including implementation, testing, documentation, and ongoing support.
- Maintain accurate records of IT equipment, systems, configurations, and support activities.
- Order and coordinate IT equipment and supplies as needed.
- Collaborate with internal departments, vendors, and external support partners to resolve issues and support IT initiatives.
- Identify opportunities to improve IT processes, systems, and the employee technology experience.
- Stay current with emerging technologies, IT best practices, and relevant security practices.
- Perform other duties and responsibilities as assigned by Management.

Core Competencies

- Strong interpersonal and customer service skills
- Problem-solving and troubleshooting skills
- Ability to diagnose technical issues and communicate solutions clearly to end-users
- Basic understanding of computer hardware, software, networking, and infrastructure concepts
- Ability to install, configure, and troubleshoot PCs and other IT equipment
- Strong communication and organizational skills
- Ability to prioritize multiple requests and manage time effectively
- Ability to work effectively as part of a team
- Eagerness to learn new technologies and develop technical skills
- Ability to work independently while knowing when to seek assistance or escalate issues

## Qualifications

- Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field preferred.
- Equivalent education and/or relevant IT experience may be considered.
- 0–3 years of experience in IT, including experience with technical support, network operations, infrastructure, or related areas.
- Basic knowledge of networking concepts
- Experience with or familiarity with Windows operating systems and server environments.
- Familiarity with Linux operating systems and server environments.
- Familiarity with Microsoft 365 and related applications.
- Familiarity with virtualization concepts and technologies.
- Familiarity with VoIP or telecommunications systems is a plus.
- Strong customer service mindset with a desire to help colleagues and stakeholders resolve technical issues.
- Team-oriented attitude with the ability to work independently and learn new technologies.
- Knowledge of SAP or other ERP systems is a plus.
- Bilingual English/Korean is a plus.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

## About Hankook Tire America Corp.

## Company Overview
- **One-liner**: Hankook Tire America Corp. is the North American sales and manufacturing subsidiary of Hankook Tire & Technology, supplying high-quality tires for passenger cars, light trucks, and commercial vehicles.
- **Entity Type**: Private (wholly owned subsidiary of Hankook Tire & Technology, publicly traded on KRX: 161390)
- **Headquarters**: Nashville, Tennessee, United States
- **Founded**: 1941 (parent company); America Corp. established as a fully integrated U.S. entity
- **Founders**: Not publicly available (founded by Chung Hwoi-jung for the parent company)

## Core Business
- **Primary industry**: Motor Vehicle Manufacturing – Tire production and distribution
- **Target customers**: B2B (dealers, corporate fleets, OEMs) and B2C (end consumers through retail network); serves both SMB and enterprise segments
- **Mission or purpose**: “To provide the best products and services to our customers” and to “remain a leader in customer satisfaction, be one of the best-known tire brands, consistently provide top-quality products, maintain a highly knowledgeable and motivated workforce, and achieve significant growth and strong financial results.”

## Products & Services
- **Hankook Brand Tires (Passenger, Light Truck, SUV, Truck & Bus)**: Core product line including premium sub-brands: iON (dedicated EV tires), Ventus (premium performance), Dynapro (SUV/truck), Kinergy (comfort), Vantra (van), Winter i*cept (winter), Smart (truck/bus). Type: Physical product.
- **Laufenn, Optimo, Kingstar**: Additional value and specialty tire brands under the global portfolio. Type: Physical product.
- **Manufacturing & Distribution**: Operates a manufacturing plant in Clarksville, Tennessee, plus distribution infrastructure across North America. Type: Manufacturing/Logistics service.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed for America Corp.; parent Hankook Tire & Technology market cap approx. ₩4.5 trillion (~$3.4 billion as of mid-2026).
- **Key Metric**: Annual revenue of parent was ₩8.4 trillion (~$6.4 billion) in 2024; America Corp. revenue not separately reported. **Total Funding**: Not applicable (subsidiary).
- **Notable Investors/Partners**: Part of Hankook Tire & Technology group; strategic partners include OEMs (e.g., BMW, Mercedes-Benz, Volkswagen) and racing series (TGL golf league, etc.).
- **Growth Signals**: Headcount grew 6.1% YoY to 276 employees (LinkedIn); opened a new onsite health center at Clarksville plant in January 2026; grand opening of “Hankook Tire Clinic Powered by Evernorth”; expanding production capacity in North America; became official tire partner of TGL golf league.

## Competitive Advantages
- **Global scale with local production**: Manufacturing plant in Tennessee allows fast supply to U.S. market and avoids tariffs.
- **Premium technology**: Dedicated EV tire line (iON), advanced winter tire test center (Technotrack in Europe), and a strong R&D network (5 global R&D centers).
- **Brand recognition**: One of the top tire brands globally, with partnerships in motorsports and premium OEM fitments.
- **Vertical integration**: Owns distribution subsidiaries (e.g., Jax Tyres in Australia) and controls supply chain.

## Strategic Focus
- Expand production and distribution infrastructure in North America and Europe to capture leading market shares.
- Accelerate electric vehicle tire portfolio (iON) and sustainable materials (ESG management).
- Pursue both organic growth and inorganic growth (M&A, JVs, off-take agreements) – e.g., acquisition of Hanon Systems (automotive thermal management) at parent level.
- Strengthen brand position through premium branding and motorsport partnerships.

## Why Work Here
- **Culture**: Emphasizes teamwork, community involvement (e.g., winter drives, career fairs), and employee well-being (onsite health clinic).
- **Remote/Hybrid**: Some roles are remote (Strategic Account Manager, Sales Engineer, Territory Manager) or hybrid (Field Technical Service Specialist - Illinois). Many roles are Nashville HQ-based.
- **Growth**: Company is expanding headcount (+6% YoY) and manufacturing footprint, offering career advancement in a global company.
- **Notable perks**: Onsite health center at Clarksville plant; engagement in local communities; intern programs celebrated; equal opportunity employer.
- **Engineering culture**: Strong technical roles in IT, tire testing, web development, and systems administration; uses modern tech stack (Salesforce, SAP, Workday, Python, etc.).

## Sources
1. [linkedin.com](https://www.linkedin.com/company/hankook-tire-america-corp.)
2. [hankooktire.com](https://www.hankooktire.com/global/en/company/company-overview.html)
3. [hankooktire.com](https://www.hankooktire.com/us/en/company/career.html)
4. [greenhouse.io](http://job-boards.greenhouse.io/hankooktireamericacorp)

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