---
title: 'IT Infrastructure Support Lead at Larian Studios'
canonical: 'https://feeny.ai/job/it-infrastructure-support-lead-larian-studios-guildford-4fqxkgh4hg6d'
type: 'job'
last_seen: '2026-09-26'
---

# IT Infrastructure Support Lead at Larian Studios

- **Company:** Larian Studios
- **Location:** Guildford, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-23
- **Last confirmed live:** 2026-09-26
- **Apply:** https://jobs.lever.co/larian/a1dbd149-9ea5-4356-9e7d-6db5e0623518

## Job description

With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an IT Infrastructure Support Lead to join the team and help us in crafting the high calibre games our fans have come to expect.

## Responsibilities

- Lead and manage a team of Infrastructure Support Engineers, including performance reviews and career development
- Coordinate the daily support workload, setting priorities and assigning work across the team
- Make sure tickets and requests are correctly logged, categorised, prioritised, and assigned
- Escalate unresolved or complex issues through the appropriate channels when needed
- Oversee user onboarding and offboarding activities
- Organise the preparation and delivery of workstations, laptops, and other IT equipment
- Use Microsoft Intune for device management and application deployment across the organisation
- Maintain the global IT asset inventory
- Track software licence allocation and keep licence records accurate
- Spot recurring support issues and drive improvements to processes, best practices, documentation, and standard procedures
- Provide training and technical guidance to the Support Team on IT operational systems and procedures
- Take part in the change management process
- Support backup management, disaster recovery, and business continuity procedures
- Keep monitoring systems running to help ensure system availability and reliability
- Contribute to IT infrastructure upgrades and migrations
- Ensure the team follows IT security standards and best practices

## Requirements

- Experience leading and managing an IT support team, including setting priorities, coordinating workloads, and supporting team development
- Strong understanding of IT service management processes, including ticket ownership, prioritisation, escalation, incident management, request management, and service quality
- Hands-on experience administering Microsoft Active Directory, including user accounts, groups, permissions, and Group Policy
- Proficiency administering Google Workspace, including user accounts, groups, access, and core services
- Familiarity with Microsoft Intune or a similar endpoint management platform, including device management and application deployment
- A track record of coordinating user onboarding, offboarding, and IT equipment deployment
- Background managing IT asset inventories and software licence records
- Working knowledge of infrastructure operations, including monitoring, backups, disaster recovery, and change management
- Good understanding of IT security standards and best practices
- Strong organisational skills and the ability to manage multiple priorities
- Strong written and verbal communication skills, with the ability to explain technical information clearly to technical and non-technical users
- Flexibility to work outside normal working hours when required for planned infrastructure upgrades or migrations

Nice to Haves

- Exposure to infrastructure monitoring platforms
- A track record of supporting teams across multiple international locations and time zones
- Experience supporting Perforce Helix Core and P4V
- Familiarity with enterprise backup platforms
- Comfort using PowerShell or other scripting tools to automate support and administrative tasks
- Background in large-scale migration projects and operating system upgrades
- Working knowledge of Windows, Linux, and macOS environments

## What We Offer

- An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
- An open, collaborative environment where ideas are welcome and encouraged
- A managerial team consisting of highly experienced game developers at the top of their fields
- Sharing hobbies and passions with like-minded colleagues
- Inclusive environment with many activities organized by the studios or the employees
- Commitment to making the best game possible for the fans, including listening to community feedback

## About Larian Studios

## Company Overview
- **One-liner**: Larian Studios is a Belgian independent video game developer and publisher renowned for creating critically acclaimed role-playing games, including the Divinity series and Baldur’s Gate 3.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Ghent, Belgium
- **Founded**: 1996
- **Founders**: Swen Vincke

## Core Business
- **Primary industry**: Video game development and publishing, with a focus on role-playing games (RPGs).
- **Target customers**: B2C (gamers on PC, console, and mobile), with a strong community of RPG enthusiasts.
- **Mission/purpose statement**: “Creating immersive, world-class RPGs that allow the player to shape their own adventure.” (from [larian.com](https://larian.com/))

## Products & Services
- **Divinity Series**: A collection of six RPGs spanning multiple sub-genres, including *Divine Divinity*, *Beyond Divinity*, *Divinity II: Ego Draconis*, *Divinity: Dragon Commander*, *Divinity: Original Sin*, and *Divinity: Original Sin II*. The latter two are particularly celebrated, with *Original Sin II* earning a 93 Metacritic rating and over 160 awards.
- **Baldur’s Gate 3**: The third main game in the *Baldur’s Gate* series, based on Dungeons & Dragons 5th edition. Released in 2023, it won “Game of the Year” at all five major award shows (BAFTA, Golden Joysticks, GDC, DICE, The Game Awards) and received over 200 Game of the Year awards total.
- **Upcoming Projects**: A new *Divinity* title is in development (announced but not yet released).

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Baldur’s Gate 3 was a massive commercial and critical success, selling millions of copies and winning over 200 Game of the Year awards. Revenue is not disclosed, but the company is self-funded through game sales.
- **Notable Investors/Partners**: None (independent studio; no external funding rounds reported).
- **Growth Signals**: Employee headcount grew from ~300 (around 2020) to 530 as of 2025 ([wikipedia.org](https://en.wikipedia.org/wiki/Larian_Studios)). The company expanded from its original Ghent studio to seven global locations (Ghent, Quebec City, Dublin, Kuala Lumpur, Guildford, Barcelona, Warsaw). Active job postings count 35 openings as of late 2026 ([linkedin.com](https://linkedin.com/company/larian-studios)).

## Competitive Advantages
- **Creative Independence**: As a privately held, bootstrapped studio, Larian retains full control over its game design without publisher interference.
- **Proven RPG Excellence**: Consistently high Metacritic scores (93 for *Divinity: Original Sin II*, 96 for *Baldur’s Gate 3*) and a trophy case of industry awards.
- **Deep Player Agency**: Games are known for turn-based combat, branching narratives, and almost limitless player choice – a hallmark that builds strong community loyalty.
- **Multi‑Studio Model**: Seven studios worldwide allow for talent diversity and 24/7 development cycles while maintaining a single, unified culture.

## Strategic Focus
- **New Projects**: Following the monumental success of *Baldur’s Gate 3*, Larian is focused on developing its next major RPG (a new *Divinity* game) and continuing to innovate in the RPG genre.
- **Talent Investment**: The company is actively hiring across design, engineering, audio, and production disciplines, aiming to scale its ambition and improve “the state of the art when it comes to RPGs” ([larian.com/careers](https://larian.com/careers)).

## Why Work Here
- **Culture**: Larian describes itself as “a very ambitious team that seeks to improve the state of the art” and prides itself on “having fun bringing worlds to life every day” ([larian.com](https://larian.com/)).
- **Work Environment**: Positions are primarily on‑site at one of the seven studios (Ghent, Barcelona, Dublin, Guildford, Kuala Lumpur, Quebec, Warsaw). Remote/hybrid options are not explicitly advertised; most listings specify “On‑site”.
- **Perks & Engineering Culture**: The studio invests heavily in proprietary engine technology (Divinity Engine) and supports a wide range of specializations (gameplay, graphics, tools, engine programming, machine learning, etc.). Team members come from top studios like CD PROJEKT RED, Ubisoft, and Creative Assembly.
- **Notable Perks**: Not detailed in the search results, but the company’s independence and award‑winning track record suggest a creative, low‑bureaucracy environment.

## Sources
1. [larian.com](https://larian.com/)
2. [larian.com/careers](https://larian.com/careers)
3. [wikipedia.org](https://en.wikipedia.org/wiki/Larian_Studios)
4. [linkedin.com/company/larian-studios](https://linkedin.com/company/larian-studios)
5. [jobs.lever.co/larian](https://jobs.lever.co/larian)

## Other roles at Larian Studios

- [Head of Studio - Dublin](https://feeny.ai/job/head-of-studio-dublin-larian-studios-dublin-ckgrwghmg824) — Dublin, Ireland
- [Lead Sound Designer](https://feeny.ai/job/lead-sound-designer-larian-studios-guildford-m73a17hsp9n7) — Guildford, United Kingdom
- [Junior Graphics Programmer](https://feeny.ai/job/junior-graphics-programmer-larian-studios-barcelona-wk1n3h3pwes6) — Barcelona, Spain
- [DevOps Build Engineer](https://feeny.ai/job/devops-build-engineer-larian-studios-guildford-2r4zzahnvqyj) — Guildford, United Kingdom
- [Scripter](https://feeny.ai/job/scripter-larian-studios-warsaw-p6182gbzcxz3) — Warsaw, Poland
- [HR Generalist](https://feeny.ai/job/hr-generalist-larian-studios-dublin-y2hq8j32jmcy) — Dublin, Ireland
- [Associate Lead Cinematic Artist](https://feeny.ai/job/associate-lead-cinematic-artist-larian-studios-kuala-lumpur-zez01bfxrt2m) — Kuala Lumpur, Malaysia
- [Engine Programmer](https://feeny.ai/job/engine-programmer-larian-studios-barcelona-sd7mkws24b1y) — Barcelona, Spain
- [Associate Lead Cinematic Animator](https://feeny.ai/job/associate-lead-cinematic-animator-larian-studios-dublin-z5cts7pxwwjd) — Dublin, Ireland
- [Motion Capture Engineer – Open Application](https://feeny.ai/job/motion-capture-engineer-open-application-larian-studios-guildford-gv47p9yxh5za) — Guildford, United Kingdom