--- title: 'IT Level 2 at Brevium' canonical: 'https://feeny.ai/job/it-level-2-brevium-american-fork-7m9ax8gp6nww' type: 'job' last_seen: '2026-09-16' --- # IT Level 2 at Brevium - **Company:** Brevium - **Location:** American Fork, UT - **Posted:** 2024-12-07 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/brevium/jobs/4424627006 ## Job description IT Systems Specialist Candidate-Facing Job Description Team: IT & Security Reports to: CISO / IT Manager Works closely with: Systems Administrator Location: Onsite - Utah Employment: Full-time Compensation: $60,000-$70,000 base, DOE ## ABOUT THE ROLE Brevium is seeking an IT Systems Specialist to support the day-to-day technology operations of a healthcare SaaS company. This role combines employee technology support, identity and endpoint administration, hardware lifecycle work, documentation, and first-pass security and systems support. This is not a ticket-queue-only position. Work is organized around operational responsibilities, business needs, and documented processes. Because Brevium operates in a regulated healthcare environment, technical work must be secure, documented, auditable, and performed with care for production stability. ## WHAT YOU WILL DO - Support employees with issues involving Windows devices, approved applications, accounts, access, connectivity, and common office technology. - Manage user and device lifecycle work, including onboarding, account changes, licenses, permissions, hardware assignment, offboarding, inventory, and secure disposal. - Perform routine administration and support across Microsoft 365, Entra ID / Active Directory, Intune, Autopilot, endpoint compliance, updates, and software deployment. - Review routine security and operational alerts, gather evidence, follow documented response procedures, and escalate issues that require deeper systems, security, or engineering involvement. - Maintain procedures, troubleshooting notes, change records, inventories, and compliance evidence; identify recurring issues and improve practical processes over time. ## DAY-ONE READINESS To ramp quickly, candidates should already be comfortable with the core tools and practices used in a Microsoft-centered business environment: - Two or more years of professional IT experience supporting users, endpoints, or business systems. - Strong Windows endpoint troubleshooting, hardware support, application support, and business-user communication. - Practical Microsoft 365 and identity administration: users, groups, licenses, permissions, authentication, MFA, and access troubleshooting. - Working knowledge of endpoint management concepts: device enrollment, software deployment, operating-system updates, compliance, and hardware lifecycle tracking. - Basic network troubleshooting across DNS, DHCP, TCP/IP, VPN or remote connectivity, routing, firewalls, and common connectivity issues. - Strong documentation habits and the ability to work within secure, documented, auditable processes. ## STRONGLY PREFERRED EXPERIENCE Experience with Intune, Windows Autopilot, Microsoft 365, Conditional Access, Windows Server, or PowerShell will help a candidate become productive faster. Experience with endpoint security tooling or regulated environments such as healthcare, HITRUST, HIPAA, or SOC 2 is also valuable. ## GROWTH AND EXPOSURE As proficiency grows, the role may assist with AWS, SQL Server, Linux, automation, DevOps tooling, backup validation, and disaster-recovery work. We do not expect expertise in every system on day one; we do expect sound troubleshooting, documentation, security judgment, and the ability to learn unfamiliar systems. ## WORK ARRANGEMENT AND BENEFITS - Monday through Friday, 8-5, onsite in Utah, with occasional scheduled after-hours maintenance or urgent support. - Employment is subject to Brevium standard security, confidentiality, and background-check requirements. - Brevium offers full-time employees a competitive benefits package, including medical, dental, vision, life/AD&D, long-term disability, 401(k) with employer match, paid holidays, parental leave, short-term disability leave, and approved education or certification reimbursement. Equal opportunity: Brevium is an equal opportunity employer. Employment decisions are based on qualifications, capabilities, and job performance without discrimination based on any characteristic protected by applicable law. ## About Brevium ## Company Overview - **One-liner**: Brevium provides a patient reactivation and practice optimization platform for specialty healthcare, using clinical and operational intelligence to identify overdue patients and automate follow-up. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: American Fork, Utah, USA - **Founded**: 2004 - **Founders**: Brett Gerlach ## Core Business - **Primary industry**: Healthcare Technology (HealthTech) - **Target customers**: B2B; specialty medical practices and clinics (ophthalmology, dermatology, ENT, allergy, behavioral health, gastroenterology, optometry, pain management, urology, OB/GYN, cardiology, primary care) - **Mission or purpose statement**: To ensure patients receive the care they need by building the infrastructure healthcare was missing — turning lost patients into active ones and optimizing practice performance. ## Products & Services - **Patient Reactivation Platform**: An automated system that identifies overdue patients, interprets clinical and operational data, and activates appropriate follow-up at scale. It integrates with over 50 EHR and practice management systems to recover missed care and revenue. - **Practice Optimization Engine**: A deeply engineered intelligence layer that runs in the background, using a rules library shaped by real-world claims data and specialty workflows to optimize provider schedules and total practice performance. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private, bootstrapped company) - **Key Metric**: Not publicly available (revenue not disclosed; company is bootstrapped with no external funding rounds reported) - **Notable Investors/Partners**: Bootstrapped; no external investors. Key partners include HITRUST (certified for cybersecurity). - **Growth Signals**: Brevium has been operating for over 20 years (founded 2004) and continues to hire across engineering, sales, and account management roles. The company recently achieved HITRUST e1 Certification (November 2025), demonstrating a commitment to cybersecurity and data protection standards. ## Competitive Advantages - **Category Creator**: Brevium defined the "patient reactivation" category in healthcare technology and has over 20 years of domain expertise. - **Deep Integration**: The platform integrates with more than 50 EHR and practice management systems, with a rules library shaped by real-world claims data and specialty workflows. - **Proven Longevity**: Bootstrapped and profitable for over two decades, demonstrating sustainable business model and product-market fit. - **HITRUST Certified**: Achieved HITRUST e1 Certification (2025), validating enterprise-grade security and PHI protection. ## Strategic Focus - **Total Practice Optimization**: Evolving from patient reactivation to a broader platform that drives total practice performance, including prevention and optimization. - **Security & Compliance**: Maintaining and building on HITRUST certification and enterprise-grade security architecture. - **Deepening Specialty Expertise**: Continuing to refine the rules library and intelligence layer for complex specialties like ophthalmology, dermatology, and ENT. ## Why Work Here - **Culture**: Described as purpose-driven, collaborative, and autonomous. Employees are trusted to own their work and make decisions without micromanagement. Cross-functional ownership is the norm. - **Work Environment**: In-office at the American Fork, Utah headquarters. The company emphasizes a family-friendly environment and a team that is "sharp, collaborative, and genuinely invested." - **Perks & Benefits**: Unlimited PTO, health/dental/vision insurance, HSA contributions, 401(k) match, life insurance, professional development opportunities, team lunches, snack room, company hackathons, and free gym membership. Offers generous parental leave. - **Engineering Culture**: Described as working on genuinely hard problems with real clinical outcomes. The company invests in growth and provides autonomy with accountability. ## Sources 1. [brevium.com](https://brevium.com/) 2. [brevium.com/company](https://brevium.com/company/) 3. [brevium.com/about-us](https://brevium.com/about-us/) 4. [brevium.com/careers](https://brevium.com/careers/) 5. [builtin.com](https://builtin.com/company/brevium) ## Other roles at Brevium - [Software Engineer Intern](https://feeny.ai/job/software-engineer-intern-brevium-american-fork-ejbffgbgbax3) — American Fork, UT - [Go-to-Market Operations Manager](https://feeny.ai/job/go-to-market-operations-manager-brevium-american-fork-qwna3w5kjstj) — American Fork, UT - [Sales Assistant](https://feeny.ai/job/sales-assistant-brevium-american-fork-54xh037gaj4h) — American Fork, UT