--- title: 'IT Manager at Dorsia' canonical: 'https://feeny.ai/job/it-manager-dorsia-miami-fl-or-new-york-p8nrnvsezrs0' type: 'job' last_seen: '2026-09-26' --- # IT Manager at Dorsia - **Company:** Dorsia - **Location:** Miami FL OR New York, NY - **Compensation:** $120k–$150k - **Posted:** 2026-09-25 - **Last confirmed live:** 2026-09-26 - **Apply:** https://job-boards.greenhouse.io/dorsia/jobs/5249337007 ## Job description ## About Us Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization. In 2025, we grew revenue 480% and scaled to 400+ venues across 25 destinations, with the launch of our Culture Calendar extending Dorsia beyond restaurants into the world's most sought-after cultural moments. Backed by $54M in funding from investors including Index Ventures, Invus, and Red Sea Ventures, and strategic partners including MoonPay, Major Food Group, and The Dinex Group - Daniel Boulud, we are entering our most consequential phase of growth and reshaping the global hospitality landscape. We're adding exceptional talent to drive what comes next, and that's where you come in. ## About the Role Dorsia is seeking an IT Manager to build and operate our internal IT function as the company scales across New York and Miami. The role owns the IT roadmap end to end, spanning identity and access management, device security, compliance readiness for audits and enterprise partnerships, vendor and hardware management, and day-to-day support for both offices. It is equally hands-on and strategic, overseeing the integrations and automations that connect our internal tools and partnering closely with engineering, operations, and leadership to hold our internal systems to the same standard as the platform we build. This is a rare opportunity to shape the function from the ground up, with real autonomy and direct visibility, during a period of significant growth. ## What You’ll Do IT Strategy and Operations - Build and own Dorsia's IT roadmap, anticipating needs ahead of headcount growth, new offices, and expanding platform offerings. - Define the standards, policies, and documentation that shape how the team adopts and uses technology. - Plan and manage the IT budget, balancing cost efficiency with the quality of the employee experience. - Build a scalable support model with clear intake, response standards, and a self-serve knowledge base. - Report on IT health, risks, and priorities to leadership. AI, Automation, and Systems Integration - Design and maintain integrations that connect internal tools across People, Finance, Operations, and beyond. - Replace manual workflows with automations that save the team meaningful time. - Evaluate, pilot, and roll out AI-powered tools, and set guidelines for their secure and responsible use. - Partner with Engineering to keep internal systems aligned with the broader technology environment. Security, Identity, and Compliance - Own SSO, MFA, and role-based access across all company systems, with regular reviews to maintain least-privilege access. - Automate provisioning and deprovisioning through Rippling, tied to onboarding, role changes, and offboarding. - Establish endpoint security, data protection, and acceptable use policies, and drive security awareness across the company. - Own the IT controls and evidence collection that support financial audits, security reviews, and enterprise partner requirements. - Build incident response, backup, and business continuity plans, and lead response when issues arise. Office IT, Devices, and Vendors - Serve as the primary point of contact for IT support across the New York and Miami offices, including on-site needs for company events. - Own office infrastructure, including networking, Wi-Fi, conference room technology, and peripherals. - Deliver a polished day-one experience for every new hire, with every device configured, secured, and kept up to date through MDM. - Own hardware procurement, inventory, and asset tracking across the full device lifecycle. - Manage the SaaS stack, including contracts, renewals, license utilization, and opportunities to consolidate tools. The Winning Recipe - Bachelor’s degree in Information Technology, Computer Science, or a related field. - 5+ years of IT experience, including 2+ years owning IT at a fast-growing startup or multi-office company. - Daily use of AI and automation tools such as Claude, Zapier, or n8n, with comfort writing simple scripts. - Strong networking fundamentals, with working knowledge of cloud environments and endpoint security tools. - Proven experience implementing security programs, access controls, and compliance work such as SOC 2. - Hands-on administration of Google Workspace, Slack, and Rippling, along with identity providers such as Okta, plus Apple and Windows device management. - A service-first communicator who takes full ownership, keeps clean documentation, manages vendors well, and brings a hospitality mindset to internal support. - Ability to travel occasionally between our New York and Miami offices. - Certifications such as Jamf, Okta, or CompTIA Security+ and experience in consumer tech, marketplace, or hospitality are a plus. Compensation: New York Pay Range $120,000—$150,000 USD Workplace Philosophy at Dorsia At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization. In-Person Matters We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia. Who We Hire We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard. Lifestyle Hours We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party. High Performance Culture Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember. A Final Word We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy. ## About Dorsia ## Company Overview - **One-liner**: Dorsia is a members-only booking platform that provides access to coveted reservations at top-tier restaurants using a dynamic pricing model with guaranteed minimum spends. - **Entity Type**: Private (venture capital-backed, Series A) - **Headquarters**: Miami Beach, Florida, USA - **Founded**: 2021 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Hospitality technology / restaurant reservation systems - **Target customers**: B2B (restaurants seeking to optimize revenue and reduce no-shows) and B2C (high-end diners and members seeking hard-to-book reservations) - **Mission statement**: "To overhaul the culture and economy of the hospitality industry" by building frictionless technology that optimizes revenue for restaurants and experiences for members. ## Products & Services - **Dorsia Platform (Membership)**: A members-only service that allows users to book reservations at in-demand restaurants by committing to a guaranteed minimum spend. Restaurants benefit from a reliable customer base, reduced cancellations, and actionable diner insights. The platform uses a unique supply-and-demand pricing model. (Type: SaaS / Marketplace) ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Total Funding raised – $50.4M (Series A, Feb 2025) - **Notable Investors**: Index Ventures, Felix Capital, Flagstaff Ventures, Entrepreneur Ventures (Los Angeles), among 14 total investors. Also merged with Welcome in November 2023. - **Growth Signals**: Headcount reported as 41 (PitchBook) or 58 (Built In); actively hiring across multiple teams (Engineering, Marketing, Sales, Events, Client Success). Beta launched in NYC and The Hamptons with planned expansion to Miami, Los Angeles, and other culinary cities. Growing list of job openings on Greenhouse. ## Competitive Advantages - **Dynamic pricing model**: A supply-and-demand pricing mechanism that guarantees tables for diners and revenue for restaurants, reducing friction and no-shows. - **Curated marketplace**: Exclusive access to the most coveted restaurants, creating a membership appeal that traditional reservation systems lack. - **Founding & investor expertise**: Leadership and investors bring deep expertise across hospitality, technology, finance, and media, giving Dorsia a unique edge in building a new kind of dining experience. ## Strategic Focus - **Geographic expansion**: Scaling from NYC/Hamptons to Miami, Los Angeles, San Francisco, London, Dubai, and the South of France. - **Technology development**: Building a frictionless, end-to-end platform for restaurant discovery, booking, and payments. - **Culture building**: Emphasizing a high-performance, in-office culture designed for "builders, not passengers" and mirroring the lifestyle of its members. ## Why Work Here - **Culture**: Described as high-performance, fast-paced, and "not for everyone." The company values merit and mindset over demographics. Team culture is deliberately intense, with early flights, after-work events, and late-night sprints common. Social events and parties are part of the ethos. - **Work policy**: Company website states in-office culture is "non-negotiable" and that "culture eats strategy." However, Built In lists the environment as "Hybrid" with flexible on-site time. Candidates should expect a strong in-person expectation for most roles. - **Perks**: A "good party" culture, working with high-end restaurants and cultural events. The company is people-first and values chemistry and collision-based collaboration. - **Engineering culture**: Small but growing engineering team (Product Engineer roles, Software Engineering Intern) based in NYC. Emphasis on building a "social operating system for the cultural vanguard." ## Sources 1. [dorsia.com](https://www.dorsia.com/) 2. [dorsia.com/about](https://www.dorsia.com/about) 3. [greenhouse.io](http://job-boards.greenhouse.io/dorsia) 4. [pitchbook.com](https://pitchbook.com/profiles/company/510423-40) 5. [builtin.com](https://builtin.com/company/dorsia) ## Other roles at Dorsia - [Chief Financial Officer](https://feeny.ai/job/chief-financial-officer-dorsia-miami-fl-or-new-york-hqx77x4s3t0n) — Miami FL OR New York, NY - [Director of Partnerships](https://feeny.ai/job/director-of-partnerships-dorsia-miami-fl-or-new-york-36cgza9tnt1a) — Miami FL OR New York, NY - [Video Editor](https://feeny.ai/job/video-editor-dorsia-miami-fl-or-new-york-city-q564dg8cegyb) — Miami FL OR New York City, NY - [Videographer](https://feeny.ai/job/videographer-dorsia-miami-fl-or-new-york-city-fxdjnngmbff5) — Miami FL OR New York City, NY - [Executive Assistant](https://feeny.ai/job/executive-assistant-dorsia-miami-rs8ghsb5gahc) — Miami, FL - [Lead Counsel](https://feeny.ai/job/lead-counsel-dorsia-new-york-city-9256k9hgw4hv) — New York City, NY - [Product Manager, Events & Nightlife](https://feeny.ai/job/product-manager-events-nightlife-dorsia-new-york-city-48bqewzawv8y) — New York City, NY - [Product Engineer](https://feeny.ai/job/product-engineer-dorsia-miami-fl-or-new-york-city-wp25wjdavapd) — Miami FL OR New York City, NY - [Senior Product Designer](https://feeny.ai/job/senior-product-designer-dorsia-new-york-ny-or-miami-fgx1jzbenx8k) — New York NY OR Miami, FL - [Senior Vice President of Marketplace](https://feeny.ai/job/senior-vice-president-of-marketplace-dorsia-miami-fl-or-new-york-city-n11811165bcz) — Miami FL OR New York City, NY