---
title: 'IT Manager at OpenRouter'
canonical: 'https://feeny.ai/job/it-manager-openrouter-new-york-h4f8zd8xr9bm'
type: 'job'
last_seen: '2026-10-17'
---

# IT Manager at OpenRouter

- **Company:** OpenRouter
- **Location:** New York, NY
- **Compensation:** $200k–$225k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.ashbyhq.com/openrouter/a36ba063-facf-434b-9314-9aec0d39f748

## Job description

## About OpenRouter

OpenRouter is the leading AI routing and infrastructure layer that enterprises use to access, manage, and optimize the best large language models across providers—without lock-in, capacity constraints, or unnecessary cost. We power the most advanced AI teams in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.

As enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.

## About the Role

OpenRouter is one of the fastest-moving companies in AI, and we're opening our first office in New York City. You'll set the vision for what it's like to work there, then build it. When a meeting room connects on the first try, a new hire is up and running before lunch on day one, or the wifi holds through an All Hands, that's your work.

You'll join a small team with very high talent density, where everyone owns big problems and ships fast. You'll report to the Head of IT & Security and have the autonomy to make the call without waiting on sign-off. How fast we move depends on our tools working, and in New York, that part is yours.

This role is fully onsite in NYC, five days a week. It isn't hybrid or remote. Walk-up support and office hardware need someone in the room.

The office is only half the job. From NYC you'll also run IT for a global remote workforce: onboarding, access, technical support, and a MacBook fleet across time zones. Some days the office wifi and an urgent offboarding will need you at the same moment, and you'll decide which comes first.

## What You'll Do

- Stand up and run meeting tech: Zoom Rooms in every conference room and the All Hands space, plus digital displays throughout the office.
- Own the Ubiquiti network, wifi, and internet, from deployment through uptime.
- Own badge access for employees, visitor badge issuance, and access logs.
- Deploy and maintain desk setups: monitors, docks, cables, peripherals, and ergonomic equipment.
- Provide fast, friendly walk-up support to in-office employees and remote support for the global workforce.
- Coordinate with Workplace Operations on the build-out, moves, and anywhere facilities and tech overlap.
- Partner with People on onboarding and offboarding for employees and contractors, so access starts on day one and ends on the last.
- Administer SSO and MDM, handle access change requests, and own MacBook configuration and fleet standards.
- Support the daily stack: Slack, Zoom, Google Workspace, and everything else people actually use.

## What We're Looking For

- Several years in hands-on IT operations.
- Real experience standing up office tech, not just maintaining it: AV and conference rooms, enterprise networking (Ubiquiti a plus), and physical access control.
- Admin-level fluency with SSO and MDM on a Mac-first fleet.
- Experience hiring and managing outsourced vendors: MSPs, AV installers, ISPs, network and wifi specialists, and hardware suppliers.
- Clear, proactive communication, whether you're explaining a network cutover to leadership or walking a new hire through their first login.
- Real empathy for the people you support. You know "my laptop is broken" usually means "I have a demo in ten minutes."
- A strong work ethic and a willingness to run through walls for the team, because IT pace sets the pace for the business.
- A calm head when the All Hands screen goes dark five minutes before start.
- You fix things once, then document, script, or standardize them so they stay fixed.

## Nice to Have

IT certifications such as ITIL, CompTIA, or Cisco · familiarity with compliance environments such as SOC 2, PCI DSS, HIPAA, or GDPR · experience supporting IT through M&A

## About OpenRouter

## Company Overview
- **One-liner**: OpenRouter provides a unified API that gives developers access to 400+ large language models from 70+ providers through a single interface.
- **Entity Type**: Private (Series B)
- **Headquarters**: New York, New York, United States
- **Founded**: 2023
- **Founders**: Alex Atallah (CEO, Co-Founder), Louis Vichy (Co-Founder)

## Core Business
- **Primary industry**: AI Infrastructure / Developer Tools
- **Target customers**: B2B — software developers, AI application builders, and enterprises building agentic and LLM-powered products.
- **Mission or purpose**: To be the unified interface for LLMs, helping developers build AI applications without worrying about provider lock-in, downtime, or complex integrations.

## Products & Services
- **Unified LLM API**: A single, OpenAI-compatible API endpoint that provides access to 400+ models from 70+ providers (OpenAI, Anthropic, Google, Meta, Mistral, etc.). Handles authentication, request routing, rate limiting, and automatic failover. Developers avoid managing separate API keys and billing relationships.
- **Enterprise Offering**: Custom data policies, fine-grained provider controls, and dedicated support for organizations that need data governance and compliance.
- **Model & App Rankings**: A public leaderboard and community hub for discovering top-performing models and AI applications built on the platform.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total funding of **$200M** across multiple rounds (Seed, Series A, Series B).
- **Latest Funding**: $120M venture round in April 2026.
- **Notable Investors**: Andreessen Horowitz, Menlo Ventures, Snowflake Ventures, ServiceNow Ventures, League of Generalists.
- **Growth Signals**: Processes **100 trillion tokens monthly**; serves **250k+ apps** and **4.2M+ global users**; headcount grew **+611% year-over-year** to 46 employees; LinkedIn followers grew **+871.9% year-over-year** to 14,754.

## Competitive Advantages
- **Provider Agnosticism**: Developers are not locked into a single provider; OpenRouter handles failover and routing across 70+ providers, ensuring high availability and resilience.
- **Cost Optimization**: Offers better prices than going direct to many providers, with no subscription fees — users simply buy credits.
- **Massive Model Selection**: 400+ models in one API, from frontier reasoning models to lightweight, cost-optimized options, enabling dynamic model selection per task.
- **OpenAI-Compatible SDK**: Drop-in replacement for existing OpenAI integrations, minimizing migration friction.

## Strategic Focus
- **Scaling Infrastructure**: Building distributed inference infrastructure to improve reliability and reduce latency for global users.
- **Enterprise Adoption**: Growing enterprise sales team and launching dedicated enterprise features (data policies, compliance controls).
- **Agentic Development**: Supporting the next wave of autonomous AI agents with robust routing, fallback, and observability.
- **Platform Expansion**: Growing the ecosystem of featured agents and apps built on OpenRouter.

## Why Work Here
- **Remote First**: Flexibility to work from anywhere in the US.
- **Small, High-Impact Team**: ~46 employees with a flat structure where every person has direct impact on the product and users.
- **Competitive Compensation**: Top-of-market salary and equity packages.
- **Health & Wellness**: Fully covered health, dental, and vision plans for you and your dependents.
- **WFH Budget**: Annual stipend for home office setup and internet.
- **Unlimited PTO**: Encouraged time off to recharge.
- **Quarterly Offsites**: Regular team gatherings to connect in person.
- **Engineering Culture**: High ownership, small team punching above its weight, building critical AI infrastructure at massive scale (100T tokens/month).

## Strategic Focus
- **Scaling Infrastructure**: Building distributed inference routing to improve reliability and reduce latency globally.
- **Enterprise Growth**: Expanding enterprise sales, security, and compliance features to serve larger organizations.
- **Agentic Ecosystem**: Supporting the next wave of autonomous AI agents with robust routing, fallback, and observability.
- **Platform Expansion**: Growing the marketplace of featured agents and apps, and deepening integrations with developer tools.

## Competitive Advantages
- **Provider Agnosticism**: Developers are not locked into a single provider; OpenRouter handles failover and routing across 70+ providers, ensuring high availability.
- **Cost Optimization**: Offers better prices than going direct to many providers, with no subscription fees — users simply buy credits.
- **Massive Model Selection**: 400+ models in one API, from frontier reasoning models to lightweight, cost-optimized options.
- **OpenAI-Compatible SDK**: Drop-in replacement for existing OpenAI integrations, minimizing migration friction.

## Why Work Here
- **Remote First**: Flexibility to work from anywhere in the US.
- **High Impact, Small Team**: ~46 employees, each with direct impact on the product and millions of users.
- **Competitive Compensation**: Top-of-market salary and equity packages.
- **Health & Wellness**: Fully covered health, dental, and vision plans for you and your dependents.
- **WFH Budget**: Annual stipend for home office setup and internet.
- **Unlimited PTO**: Encouraged time off to recharge.
- **Quarterly Offsites**: Regular team gatherings to connect in person.
- **Engineering Culture**: High ownership, small team punching above its weight, building critical AI infrastructure at massive scale.

## Sources
1. [openrouter.ai](https://openrouter.ai/)
2. [openrouter.ai/careers](https://openrouter.ai/careers)
3. [jobs.ashbyhq.com/openrouter](https://jobs.ashbyhq.com/openrouter/)
4. [cbinsights.com](https://www.cbinsights.com/company/openrouter)
5. [linkedin.com/company/openrouter](https://www.linkedin.com/company/openrouter)

## Other roles at OpenRouter

- [Site Reliability Engineer, Provider Operations](https://feeny.ai/job/site-reliability-engineer-provider-operations-openrouter-united-states-j18dk08e73e4) — United States
- [Customer Engineer, APAC](https://feeny.ai/job/customer-engineer-apac-openrouter-apac-1mra2rf7fwfw) — APAC
- [Business Development Representative, Enterprise](https://feeny.ai/job/business-development-representative-enterprise-openrouter-united-states-r9ksdb1qmwtj) — United States
- [Software Engineer, Ori](https://feeny.ai/job/software-engineer-ori-openrouter-united-states-hhnpazwg5tmq) — United States
- [Product Marketing Manager, Enterprise](https://feeny.ai/job/product-marketing-manager-enterprise-openrouter-united-states-2q95fjg7keq8) — United States
- [Product Manager, OpenRouter Connect](https://feeny.ai/job/product-manager-openrouter-connect-openrouter-united-states-528m22mvv1h8) — United States
- [GRC Manager](https://feeny.ai/job/grc-manager-openrouter-united-states-72y537rhzzyq) — United States
- [Engineering Manager, Provider Ecosystem](https://feeny.ai/job/engineering-manager-provider-ecosystem-openrouter-united-states-gyn2ks85jeq4) — United States
- [Software Engineer, Trust & Safety](https://feeny.ai/job/software-engineer-trust-safety-openrouter-united-states-5hgj3pzc4aa4) — United States
- [Solutions Architect](https://feeny.ai/job/solutions-architect-openrouter-united-states-qr713fthv7qn) — United States